stayed at the Hilton in Alpharetta for a work trip and overall had a solid experience with just a…read morefew areas that could use improvement. I arrived late--as usual--and check-in went smoothly. The front desk agent was extremely polite and helpful. I asked for a plastic key (I always do this as a backup in case the app fails), and while she was processing it, another employee (Not front desk maybe engineering are maintenance) chimed in to say I didn't need to visit the desk if I checked in on the app. I had literally just explained why I came down, so that felt a bit dismissive. Either way, I got my keys (she gave me two) and headed up. My Hilton Gold status wasn't acknowledged--not a big deal, but it's usually part of the routine. My room was on the 7th floor and looked great. Just inside the door was a Cuisinart coffee maker (dual-cup), a small refrigerator with two complimentary water bottles, and a low countertop with two drawers. Between the coffee area and the closet was a wall mirror. The closet itself had hangers, an ironing board, iron, and a safe. At the top of the closet, there was what looked like a concealed compartment--unclear what it's for, but it stood out. The bedroom had a wall-mounted TV above a second set of drawers with an ice bucket and glasses, a desk with a non-rolling alligator print chair (surprisingly stylish), and a plush armchair with a side table and lamp. Bedside setup included two lamps, an alarm clock, and a limited number of USB ports and plugs. Outlets were scarce overall--one near the coffee maker (but half-blocked), and one in the hallway. Another not positive note is they have no free coffee so you can't get a cup of coffee without paying for it and that is the first time I've encountered that at any Hilton anywhere. The bathroom was clean, with a glass shower, lighted mirror, and a built-in nightlight (which I always appreciate). Towels were average--not luxury, but not thin or scratchy. A hair dryer was provided. The door had a solid privacy guard at the bottom. I didn't have much of a view at night, but the room felt comfortable and well-kept. Breakfast was a bit of a mixed bag. The staff was great--super friendly and welcoming--but the food didn't impress. The bacon was practically inedible, hard like plastic. Pork sausage links were decent, and the Gouda cheese grits were flavorful but salty. Pre-made waffles were good. There were the usual extras like breads, pastries, and fruit, but overall it didn't feel like a standout Hilton breakfast. I didn't go back after that for the rest of my stay. The snack shop by the front desk could use serious attention. It was heavily stocked with healthy options that didn't seem to be selling, while candy and chocolate were gone almost immediately. I had a late night chocolate craving and came up empty-handed--only ice cream was available. On top of that, they sell glass Coke bottles that require a bottle opener, but there's none in the room or the shop. I had to go back to the front desk and ask the guy to use the one he carries in his pocket. That shouldn't be how it works--either include a bottle opener in the room or offer one with the purchase. I didn't request housekeeping during my stay, but I liked that they left a card on my door letting me know I could reach out by 2 PM if I needed anything. That's a nice, considerate touch I haven't seen at other Hiltons. Parking is mostly in the rear. There are Diamond and handicap spots up front, but for most guests, you'll need to walk a bit either to the front entrance or the side door--even from the closest spot in the main lot. Each evening, the hotel had a lively vibe. The bar and patio areas had groups hanging out, enjoying drinks and conversation. It seems like a fun place to stay if you're here for leisure. I was just in town for work, so I didn't get to take advantage of it--and I never even saw the pool (if they have one). The night staff were friendly and attentive every time I passed through the lobby. Overall, the hotel is clean, the staff is great, and the room was comfortable. Just a few tweaks--better breakfast execution, a stocked snack shop, and accessible bottle openers--would elevate the stay. On a side note I had to sign into the Wi-Fi on my cell phone and my laptop every single day of my trip At other Hiltons I stay signed in the entire time I'm there or maybe after 5 days it resets could you have your IT people adjust that setting please It's a pain when you're behind a VPN for work

We've been traveling from Vero Bch, Fl doing one night or two night stops. At different resorts…read morefirst stop was in Savannah, GA to Lumberton NC, Greensboro NC, Roanoke VA, Little Switzerland Lodge in the Blue Ridge Mountains VA, traveled South thru the Blue Ridge Mountains to Gatlinburg Hilton Double Tree, back south to Alpharetta GA to this brand new Hilton Hotel which opened in March 2021 So far all our Hilton experiences have been excellent. Had a marvelous Filet Mignon dinner last night. Quietly resting in my magnificent room.

This is a clean hotel. My room smelled like fresh paint. It…read moreis in very good condition. That said, I'm not a real fan of Marriots anymore. I used to be. They used to be one of the best hotel chains anywhere. They're very expensive, too.

My family and I stayed at this hotel for two nights. When we checked in, we were told that our room…read moreincluded free breakfast. We even asked again to confirm. However, at checkout, we received a statement showing an $80 charge for breakfast. I explained the situation to the front desk staff, but they denied ever saying that breakfast was included and told us to speak with the manager--who was not available at the time. Since we had to catch a flight, we left and later called the hotel multiple times to speak with the manager, who continued to be unavailable. So, we disputed the charge through our credit card company. We eventually received a survey from Marriott, where we left a review describing our experience. Only then did the manager email us, essentially implying that we were too stupid to understand the difference between "available" and "included." In her email, she claimed that her staff said breakfast was available, and that we misunderstood that to mean it was included. If you're planning to stay at this hotel, I highly recommend recording any conversations about complimentary services. Otherwise, you may be charged later and told the offer was never made--and that you simply misunderstood or weren't smart enough to get it.

Room was very nice, bed was comfortable, over all a very comfortable experience. The bar area was…read morevery inviting and chill. All they need now Is a restaurant and it will make it even better than before.

We recently stayed at the Even Hotel in Alpharetta for several nights. It's conveniently located…read morenear Avalon, with plenty of restaurants and shopping just a few minutes away, making it a great home base if you're visiting the area. The first thing that stood out was the housekeeping staff. They were absolutely fantastic. They serviced our room every day, always made sure we had fresh towels, and paid attention to the little details. They were easily the best part of our stay. Everyone we interacted with was friendly as well. The beds were incredibly comfortable--I slept great every night. The shower was another highlight, with fantastic water pressure and two different showerheads that we both loved. If you're into fitness, one unique feature is that every room has its own exercise equipment, and the hotel also has an excellent gym. There's also a bar on-site if you'd like to grab a drink. As you walk into the lobby, there's infused water available, which is a really nice touch. Unfortunately, about 95% of the time there were no cups, and many times when we returned there wasn't anyone at the front desk to ask for one. The water looked refreshing, but it was usually unusable. Our first room had sticky carpet and floors--sticky enough that after walking around barefoot, the washcloth I used to wipe off my feet came away dirty. The mood lighting didn't work, and one of the bedside lamps had a burnt-out bulb. Because of the sticky floors, I requested a different room, and to the hotel's credit, the front desk moved us without any hassle. The second room was definitely cleaner, but after a couple of days we realized the carpet in that room was sticky too. The bathroom door also seemed to be slightly too large for the frame. It took both hands to force it closed and then practically wrestle it back open. The gym was excellent and one of the better hotel gyms I've seen. However, the first-floor women's restroom was out of service for our entire stay. So, if you're someone who drinks a lot of water during a workout, just know you'll have to head back to your room if nature calls. The ice machine on our floor was also broken more often than it worked, so we usually had to go to another floor for ice. One thing that concerned me was coming back around midnight or 1:00 a.m. several nights and finding nobody at the front desk. Sometimes the entrance doors were locked, sometimes they weren't, and with no staff visible, it didn't feel particularly secure. Also worth mentioning: there is no pool. If you're visiting Georgia in the summer, that's something you'll probably want to know before booking. The elevators were generally fine, but every now and then they seemed to take longer than they should have, leaving us waiting more than expected. The hotel does offer breakfast for purchase, but with Avalon just minutes away, you'll probably find better options there. And ladies, here's my public service announcement: if you're traveling with your significant other and would prefer not to conduct certain bathroom business in the same room they're sleeping in... you're out of luck. The only women's restroom outside the guest rooms--the one on the first floor--was out of service for our entire stay, so there was nowhere to make a discreet escape. Overall, there were definitely things we liked: the location, the comfortable beds, the excellent shower, the fitness amenities, the on-site bar, and especially the outstanding housekeeping staff. Unfortunately, the sticky floors in two different rooms, maintenance issues, lack of a pool, out-of-service restroom, inconsistent lobby staffing, and other small frustrations added up. We'd probably choose a different hotel next time, but if those issues were addressed, we'd happily give it another chance.

The people here are friendly but the first night I had a five-year-old kid running back and forth…read morefor four hours above me and they did nothing about it. He was saying, "Ahhhh! Ahhh!" and stomping. Fun for him. Not for me. Then I had bugs in sink both mornings. The lady at front desk told me manager would call me Monday. She never did. I will only stay here again if much better offer than other hotels in area. Not recommended! Noise and bugs don't lead to a pleasant stay.

Very quiet. Alexandra was very kind and provided information about nearby attractions and a walk…read morethrough of the hotel hours and amenities. The rooms were clean and had the common essentials. Con: our room TV was broken and the water would not drain properly for the tub.

My stay at Aloft was unfortunately defined by one overwhelming issue: the smell. From the moment…read moreyou walk through the doors, you're hit with an intense mix of heavily scented cleaner and air freshener. It's not subtle--it's overpowering to the point that it made my eyes water and caused intensely painful headache. The room itself was even worse. The odor was so strong it triggered a headache and nausea, making it incredibly difficult to relax or get any rest--especially frustrating after arriving already sleep-deprived. What added to the experience was the lack of clear or confident communication from staff. I received multiple explanations for the smell--air freshener, cleaning products, even the floors--none of which inspired confidence or resolution. The room also lacked proper ventilation, leaving no way to escape the lingering fumes. Beyond that, the overall experience continued to fall short. The vibe felt off, my room key repeatedly failed to work from outside due to what I was told was a broken door, and parking comes at an additional $9/day. The noise level is bonkers. They said they were full. They stated I would be on the top floor and stocked with coffee and blankets for the bed. As seen by the photos, neither was confirmed or delivered. In contrast, the Hilton next door offers free parking and a much more comfortable, odor-free environment. Overall, this stay was disappointing and far from relaxing. I would not choose to stay here again. - signed an elite member staying on the road 80-90% of the month

Very bizarre experience. I showed up at 2:53 to the front desk, and told the man working that I was…read morea few minutes early but was there to check in (3:00 pm check in per my reservation confirmation). He told me that he didn't have a room for me. I asked if I needed to wait a few minutes until 3:00, he just shrugged and said he didn't know. I was a bit confused, and told him I had a room booked. He just looked at me and said "I don't know, we had 15 rooms that requested a late check out". I was a little bit baffled, so I just stood there looking at him. He eventually got on the phone and spoke to someone, then told me he'd found me a hearing accessible room. He was very dismissive and almost rude during our entire interaction, it was very odd. The room itself was fine, but I'd be very hesitant to book again based on how I was treated. He was working again the next morning when I checked out, and had the same dismissive attitude. The manager reached out to me to discuss what happened, and how they intended to move forward. I really appreciated their response, so I'm updating this review.

Short overnight trip to Atlanta & chose The Westin for our stay. The room was nice, bed was…read morecomfortable, the grounds were beautiful. I really liked the rooftop area- although the view of the concrete jungle left a lot to be desired, they did a great job with what they had to make it a little oasis. We would definitely stay there again!

Stayed here for a work event and I was very pleased! Immediately when we arrived the staff greeted…read moreus in a very friendly way and gave us room information quickly! The grounds were very well maintained and modern! The decor in the hotel was modern and beautiful also! There was a Starbucks inside that was a nice perk as well. The hotel had an amazing courtyard and the conference rooms felt comfortable and modern! Shower in the room was the waterfall style that was pretty cool! Beds in the room weren't great but that was pretty much the only bad part of the hotel. Would definitely come back!

Okayish location…read more Room was large but kind of dated. Plumbing didn't work properly and the bathroom was way too dark. Fitness center was small and didn't have much equipment. They had a exec lounge which was welcome, but it was only open 4 hours a day for breakfast. Staff was very friendly.

Nice comfortable hotel. There's a Publix right next door. Will be staying there for my Atlanta…read moretrips.

Nice hotel, very centric, clean and friendly staff. Drinks are good, but we were not too impressed…read morewith the food.

Roach in bathroom. Think twice before staying here. Not only will you deal with bugs but also the…read moreunprofessional front desk and management team.