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    Hyatt Place Lexington

    3.5 (75 reviews)
    Open Open 24 hours

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    Bathroom

    Filthy! Lights out, no phone outlets, see pictures Bed completely sunk in middle. Very old and run down room

    Bathroom Floor
    Arkadiusz S.

    I have been a fan of Hyatt Places for years but recently I have noticed that they a lot of the older HP locations are cutting cost on everything including housekeeping and that is not acceptable. As you can see from the attached photos the bathroom in our room was discussing. You could knit a sweater from the amount of dust stuck to the bathroom fan cover. The person at the front desk was not too happy about helping us and short with answers. The breakfast buffet had few questionable items like the yogurt that sat out too long and the whey protein (cloudy water on top of yogurt) has separated from the yogurt. Luckily, there are few breakfast sports in the area and we ended up skipping the complementary breakfast. Very disappointed to see one of Hyatt brand hotels starting to look like a cheap motel

    Jeremy J.

    We spent the night here on a Saturday evening while we were in Lexington following my sister's graduation from the University of Kentucky. The facility was very nice the beds were very comfortable the hotel staff was friendly. Unfortunately the swimming pool was closed down because of Covid but I can't hold that against them and this was a really nice stay I recommend it when you are in the area

    Double queen bedroom
    Maria Isina A.

    Very nice hotel. We are in town for one night. The hotel was very clean, and the breakfast included. The bedroom has a nice bed-couch, one bathroom, a closet, and a coffee machine. Service for the check-in was fast and attentive. They also sent a text message to check how the room was. It is well located around many restaurants and a wallmart ten minutes drive away, and near the shopping mall area. Overall I liked it very much.

    Half of the closet is behind the vanity.
    Poco P.

    Robert, Victor & crew were all fantastic. Service was great & they offered us a packet of restaurants in the area. Excellent location, right off of the highway, 20 minutes from the racetrack, next to Wild Eggs, Malone's, Harry's, Aqua Sushi, The Liquor Barn, gas stations, Costco & WalMart to name a few! Our room door knob was broken & wouldn't allow us to enter. We waited in the hallway & took about 20 minutes to finally get into another room because someone had to cover the front desk. The next two rooms they let me check-out first, which was very nice of Robert & Victor. One was by the elevator, the other was on the highway side, both noisy. I chose the one facing the front of the building looking at the new Holiday Inn construction work in front, which surprisingly was not noisy. After running downstairs twice, Robert brought our hotel keys up to us. Excellent way to resolve the whole situation which was not their fault. The staff gets five shining stars. Awesome. However, we arrived to a room that was like the one we stayed at & moved from in Indianapolis. The architect or designer messed up all of these hotel layouts. From the bathroom being inside of the bedroom, to the closet, half hidden behind the sink. I will never stay at a Hyatt Place again since I see now they were all designed by the same 'person,' who must not have ever stayed in a hotel.

    Sara S.

    Overall, a very nice hotel with a super convenient location. My husband and I stayed here on a recent trip down south. We were looking for somewhere mid point between Michigan and Georgia and this seemed perfect. I booked through a third party site and went by the reviews and photos provided online. Once we checked in, I wasn't disappointed. The room, lobby, etc looked pretty similar to what I had seen on the travel website. We were able to check in quickly, without any delay or hassle. The room was large, with a separate sitting area and a bar area. It was very comfortable and quite well-appointed. The view was of the parking lot, but who really is concerned with something that trivial? It's not an oceanfront villa in Europe, so that doesn't matter. The price was pretty decent, a little over a $100 plus taxes. For the size of the room and location, it was very affordable. The bed was comfortable, with new bedding, and the furniture was recently upgraded. The bathroom lighting was (surprise) pretty decent and I wasn't relegated to doing makeup in the car yet again to grab the natural light! The towels were fluffy and new and they even had comfy robes in our room for us. They served breakfast, but it wasn't included like a traditional continental breakfast. We passed on that and dined on leftovers from the day before instead of getting breakfast here. I think it was about $9 per person, affordable, but it wasn't necessary in the sense that we had leftovers we had to eat, anyway, or wind up tossing in the trash. The pool was unfortunately closed one night due to a maintenance problem, but it was open in the morning. It was kind of a bummer, but the maintenance issue was an emergency that particular night, so we couldn't take a dip for a few hours or so. There was a bar downstairs in the lobby. The concierge that night was playing bartender and was happily creating some of the strongest drinks for us that we've ever had, seriously. I swear, they were triples. We had Old Fashioneds and Whisky Sours (premium liquor, but of course). They were reasonably-priced considering the bartender seemed to be so generous with his pour. It actually was a nice side benefit being able to get a couple of cocktails in the hotel and not have to drive at the same time, so we didn't really care how much we imbibed since there was no driving involved! After being on the road for several hours earlier that morning, it was nice to unwind at the hotel, with a drink or two (or three) and relax for the evening. The location is convenient and centrally-located to dining, shopping, etc, and more importantly, it was located near The Liquor Barn, which is the most amazing store I've ever been in (more on that later). Seriously, a location in very close proximity to The Liquor Barn really is the only thing you need to know. Next time we take a road trip south, we will definitely be making another stop here for the night or weekend. After all, the Liquor Barn is around the corner....

    #hyattmagyver makeshift blind to replace the missing curtains @hyatt
    Philip R.

    Update: Manager apologized profusely, changed my room, checked in on me and bought me lunch. As others have said, management of the hotel really do want to make your stay pleasant. Decent budget hotel with a few teething problems. Upon check-in front desk bragged about the "new bedding" but omitted that the room had no curtains. Wouldn't be a problem if floodlights from the motorcycle garage outside didn't shine directly onto the bed, or the Outback Steakhouse illuminate sign didn't peer ominously over their shoulder. Luckily the room came with a couch, from which I was able to remove all of the seat cushions and fashion a makeshift blind with a towel. #Hyattmagyver Frontdesk sent maintenance this morning hoping to find new curtains that are "on order."

    Renée F.

    Pros: clean pet friendly rooms. Convenient location close to I-75 Ice cold AC Cons: I don't understand who designed the bathroom, the shower to more specific. The room is tiny so a simple shower turns into a steam shower real quick, the non-existing shower door obviously aloud water to escape the shower which meant I was washing the floor while trying to dry off. Getting fully dressed in the the bathroom was a whole separate challenge because the tiny room was still filled with steam my clothes refused to cooperate and clung to my still wet skin. It was a real s*~t show. Other than that it's a nice place lol.

    Front of the Hyatt Place.

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    Page 1 of 2

    Ask the Community - Hyatt Place Lexington

    Review Highlights - Hyatt Place Lexington

    Stayed overnight while on a road trip with my family and the Hyatt Place is great.

    Mentioned in 2 reviews

    Read more highlights

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    Residence Inn by Marriott Lexington City Center - Exterior

    Residence Inn by Marriott Lexington City Center

    (20 reviews)

    The staff is very friendly and the rooms are spacious. I can only give it three stars because the…read morenoise from outside it ridiculous. Hope you don't go to bed early or want to sleep in because it's not happening. The location is good and convenient to many things. If you don't mind the noise then I recommend staying here.

    Had a HORRENDOUS experience here. DO NOT STAY HERE as they do not have their act together and upper…read moremanagement (GM) does not resolve problems. We booked a room here with Marriott points and walked in to the front desk having issues so ended up having to wait in the lobby for 45 minutes before checking in. It was late and my young kids were exhausted. At 10:30pm, we finally got a key to our room, only to discover it was occupied. We dragged our bags back downstairs and waited in line again only to be told that yes he made a mistake and gave our room away and that on top of that, they didn't have another room to give us!! So it is now 11:15pm and we do not have a hotel. My kids are near tears and I asked the front desk what hotel they are walking us to. He said he would not take care of the new hotel and refused to help with that further. But guess what he DID offer us instead? He said would have a DIRTY room and preceded to say "it's not THAT dirty". When he saw my mouth hanging open, he volunteered to change the sheets for us. We of course declined and yes again, he told us he had no room for us. We ended up having to spend $150 and now this hotel's GM Lindsey is refusing to refund us that or even give us points to cover it. She instead offered us a 100 points for our trouble. That's a $1.00 worth and a slap to the face. This is not ok. Marriott, do better and fix this hotel.

    21c Museum Hotel Lexington

    21c Museum Hotel Lexington

    (119 reviews)

    $$$

    The 21c Museum Hotel was a wonderful experience. Our check-in was seamless and our stay included…read morevouchers for a couple welcome cocktails which was a great way to start our stay. The room was ample for two with banquette seating and a table to sit at while watching TV and having a cocktail and enjoying the complimentary chocolates. The bathroom had a large tub/shower, large counter space, and great lighting. There was a minibar fridge that was not stocked nor cooling but they provided complimentary water bottles in reusable aluminum bottles that can be refilled at water fill stations on the property. The water fill station on the first floor was not operating correctly but the hotel staff were very kind to bring us water and ice (no ice machine). Complimentary coffee was provided in the lobby in the morning. The pantry had some interesting bottles of bourbon that were picked exclusively for 21c. We enjoyed the art displayed throughout the first floor and second floor gallery. The second floor has multiple small rooms and seating areas with comfy seating to observe the art or have a nice conversation. The staff were great attending to our requests especially the valet that retrieved our vehicle quickly each day.

    Staff here are super friendly. The place is clearly ancient, and it shows its age. But they seem…read morelike they're trying. Probably wouldn't be my first choice if I came back to Lexington. But nice enough.

    Hyatt Regency Lexington

    Hyatt Regency Lexington

    (119 reviews)

    $$

    I was attending a National Conference and this hotel is connected to the venue convention Center so…read moreit was an obvious choice. I do want to note that though the Hotel and Conference Center are connected it is a very, very long walk between them. If you have mobility issues, you'll definitely need a wheelchair When we first arrived, the concierge didn't have any carts available and we were on the 11th floor with many bags. After a bit of waiting (following an 8-hour Drive) they finally found a cart for us and helped us to our room. The self parking is right across the street and very convenient The rooms are decent sized and clean. One nice surprise was that the refrigerator in the room has a clear door so you can see what's in there. It reminded me of a wine chiller and gave the room an elegant feel. However there was one major item missing in the room - no microwave. When I'm traveling, I frequently have leftovers from a meal out that I want to heat up later, so a microwave is close to being an essential. Frankly I can't recall the last time I was in a hotel that didn't have the microwave in the room. They have one restaurant for the entire Hotel and the one time we wanted to eat, it was closed. There are no decent restaurants nearby so we had to eat at a sports bar across the street. We did order room service one time and it came up promptly. The prices were not bad and the food was pretty good. The TV reception which is frequently a problem in hotels was very good at the Hyatt and they had a decent selection of options for the channels but you had to search for an online channel guide because they didn't have a printed one in the room. The shower stall is huge and has a beautiful full-length glass door but the water pressure is only so-so. The last day of our stay, I had to wait 4 or 5 minutes for hot water which was very disappointing. All in all, my first stay here was okay but I expected far more from a Hyatt Regency. If it were not attached to Lexington's main Conference Center, I would probably look for another option next visit.

    We were in town for an industry Christmas Party at the hotel…read more We were in one of the banquet halls and had our own bartender and a buffet dinner. The hotel is older, but everything looks nice. Our room was spacious and the bathroom has been updated. Our room had a beautiful view overlooking Triangle Park. We ordered late night room service and had the Buffalo Wings and Hummus Platter. The food was good and saved us from going to bed "hangry".

    Elwood Hotel and Suites

    Elwood Hotel and Suites

    (21 reviews)

    Have very much enjoyed our stay. Staff is friendly and welcoming. This hotel has an eclectic look…read moreand the food and service were excellent.

    Giving the Elwood Hotel and Suites 4 stars. You may be wondering, why? Check-in was easy, I showed…read moremy ID, did my incidental deposit, and on a went. I've stayed at a few boutique/privately owned hotels before, and I will say, I've always been concerned about lack of security. I liked the fact that you needed a key card to get to the actual hotel portion of this hotel, which made me feel better about my safety, but will say I didn't see anyone at the desk when I left early in the morning (around 6am) on my departure date. My room was super spacious. I had a corner room that had two separate rooms, one included a sofa and sitting room with a TV, bathroom, and wetbar, which included a microwave and refrigerator, which was a nice touch. I also had a separate bedroom with a large king bed. Why the four stars? Temperature wise, it didn't seem like the thermostat worked well. When I adjusted it, it would go back to the original temp, so it made the room either too cold or too warm at times. The second thing that I docked a star for was I was on the third floor and when I arrived on the third floor, I got a whiff of cigarettes. I never saw anyone on this floor, so I don't know if it was actually someone, or it was embedded in the carpet. The good thing is the smell was NOT in the room, so that was a positive. I wish the bed had been a tad more comfortable, but if you like a firm mattress, they have the bed for you. Beware, this hotel is near a local hospital, so you may need to bring a sound machine to drown out the siren noises.

    Hyatt Place Lexington - hotels - Updated September 2026

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