We've stayed here three times and will return. The staff is wonderful. Rooms are very nice...can…read morebut a wee bit noisy. Great breakfast bar. Excellent location to walk downtown to the great restaurants Lexington has to offer. Convenient parking. We LOVE The Sire!

I absolutely love this boutique hotel with the Hilton Brand. I've stayed here at least 3 times…read more The hotel is charming and the rooms are great. I usually do a king suite and the bed is super comfortable. It's walking distance to a lot of amazing restaurants and coffee shops. They have a fire pit outside with chairs and some swings. The landscaping is really pretty too. I personally like a "charming" and unique hotel. There's only 3 floors and sometimes the floorboards creak but that's what makes it so appealing.

Our group had an excellent stay and would definitely recommend The Manchester. From the moment we…read morearrived, the staff was friendly, attentive, and accommodating, making everyone feel welcome. The food was delicious with a great variety of options. The lobby and guest rooms are beautifully decorated. Our room was comfortable, well-maintained, and relaxing at the end of each day. The location made it simple for our group to get where we needed to go, and the shuttle was a huge convenience--always prompt, reliable, and easy to use! Overall, the combination of exceptional service, beautiful accommodations, great food, and dependable shuttle service made for a wonderful stay!

Beautiful building and amenities. Was not aware we had to pay for parking. Nice free shuttle…read moreservice to local distillery district! Appreciate the little things like a steamer, robes, and water. Nicely stocked inexpensive room bar. Complimentary lobby coffee very good! I saw a bike rack stocked with bikes, but didn't get a chance to use. Great lobby bar with unique cocktails and a delicious attached restaurant- farm to table! Staff was very courteous and helpful. King bedroom was a bit cramped but had a beautiful bathroom and full length mirror in room entry. Rooftop bar & restaurant was nice but a little slow. I'd stay there again but would like to check out downtown options next time.

The staff is very friendly and the rooms are spacious. I can only give it three stars because the…read morenoise from outside it ridiculous. Hope you don't go to bed early or want to sleep in because it's not happening. The location is good and convenient to many things. If you don't mind the noise then I recommend staying here.

Had a HORRENDOUS experience here. DO NOT STAY HERE as they do not have their act together and upper…read moremanagement (GM) does not resolve problems. We booked a room here with Marriott points and walked in to the front desk having issues so ended up having to wait in the lobby for 45 minutes before checking in. It was late and my young kids were exhausted. At 10:30pm, we finally got a key to our room, only to discover it was occupied. We dragged our bags back downstairs and waited in line again only to be told that yes he made a mistake and gave our room away and that on top of that, they didn't have another room to give us!! So it is now 11:15pm and we do not have a hotel. My kids are near tears and I asked the front desk what hotel they are walking us to. He said he would not take care of the new hotel and refused to help with that further. But guess what he DID offer us instead? He said would have a DIRTY room and preceded to say "it's not THAT dirty". When he saw my mouth hanging open, he volunteered to change the sheets for us. We of course declined and yes again, he told us he had no room for us. We ended up having to spend $150 and now this hotel's GM Lindsey is refusing to refund us that or even give us points to cover it. She instead offered us a 100 points for our trouble. That's a $1.00 worth and a slap to the face. This is not ok. Marriott, do better and fix this hotel.

The location is the best thing about this spot for sure. It's close to everything and super…read moreconvenient. The lobby is nice, there is a bar, the employees are nice and helpful. But the rooms themselves are pretty outdated. We were there for an HVAC and refrigeration convention and the AC in the rooms sucked. Found a giant roach in the bathroom. The restaurant is not good. Walk down the street to find something far better.

Ha, last time I was in Lexington a couple of months ago, stayed in the Marriot down the block…read more Super nice. Staying in the Hilton this weekend with a large group. Still a dump. Hot tub still not working. Phone receiver broken. Large crack on sink that is sharp. Unless you have to, skip this hotel. Same as six years ago. Sure parts are remodeled, but they just can not keep this place up.

The 21c Museum Hotel was a wonderful experience. Our check-in was seamless and our stay included…read morevouchers for a couple welcome cocktails which was a great way to start our stay. The room was ample for two with banquette seating and a table to sit at while watching TV and having a cocktail and enjoying the complimentary chocolates. The bathroom had a large tub/shower, large counter space, and great lighting. There was a minibar fridge that was not stocked nor cooling but they provided complimentary water bottles in reusable aluminum bottles that can be refilled at water fill stations on the property. The water fill station on the first floor was not operating correctly but the hotel staff were very kind to bring us water and ice (no ice machine). Complimentary coffee was provided in the lobby in the morning. The pantry had some interesting bottles of bourbon that were picked exclusively for 21c. We enjoyed the art displayed throughout the first floor and second floor gallery. The second floor has multiple small rooms and seating areas with comfy seating to observe the art or have a nice conversation. The staff were great attending to our requests especially the valet that retrieved our vehicle quickly each day.

Staff here are super friendly. The place is clearly ancient, and it shows its age. But they seem…read morelike they're trying. Probably wouldn't be my first choice if I came back to Lexington. But nice enough.

This is such a nice hotel! Close to St. Joseph Hospital which is why I stay here. The staff are…read moreawesome! Clean rooms! Breakfast! I don't have any negatives.

Clean rooms and decently priced. Very close to the UK Hospital for when we need to be in Lexington…read morefor appointments very early.

Room bathroom and carpet was filthy. The young lady in the morning and the older lady at night were…read moregreat and easy to work with but the bald headed black guy with the beard was a nightmare. Such a disgusting attitude and displayed ZERO customer service. It was almost as if he was being bothered. WILL NOT be returning and will not be recommending it to other companies. I am half tempted to call corporate.

Meh. I stayed here because it's 1.3 miles away from Rupp Arena, but it's a so-so hotel. The staff…read moreis nice, but they rarely were at the front desk.

I was attending a National Conference and this hotel is connected to the venue convention Center so…read moreit was an obvious choice. I do want to note that though the Hotel and Conference Center are connected it is a very, very long walk between them. If you have mobility issues, you'll definitely need a wheelchair When we first arrived, the concierge didn't have any carts available and we were on the 11th floor with many bags. After a bit of waiting (following an 8-hour Drive) they finally found a cart for us and helped us to our room. The self parking is right across the street and very convenient The rooms are decent sized and clean. One nice surprise was that the refrigerator in the room has a clear door so you can see what's in there. It reminded me of a wine chiller and gave the room an elegant feel. However there was one major item missing in the room - no microwave. When I'm traveling, I frequently have leftovers from a meal out that I want to heat up later, so a microwave is close to being an essential. Frankly I can't recall the last time I was in a hotel that didn't have the microwave in the room. They have one restaurant for the entire Hotel and the one time we wanted to eat, it was closed. There are no decent restaurants nearby so we had to eat at a sports bar across the street. We did order room service one time and it came up promptly. The prices were not bad and the food was pretty good. The TV reception which is frequently a problem in hotels was very good at the Hyatt and they had a decent selection of options for the channels but you had to search for an online channel guide because they didn't have a printed one in the room. The shower stall is huge and has a beautiful full-length glass door but the water pressure is only so-so. The last day of our stay, I had to wait 4 or 5 minutes for hot water which was very disappointing. All in all, my first stay here was okay but I expected far more from a Hyatt Regency. If it were not attached to Lexington's main Conference Center, I would probably look for another option next visit.

We were in town for an industry Christmas Party at the hotel…read more We were in one of the banquet halls and had our own bartender and a buffet dinner. The hotel is older, but everything looks nice. Our room was spacious and the bathroom has been updated. Our room had a beautiful view overlooking Triangle Park. We ordered late night room service and had the Buffalo Wings and Hummus Platter. The food was good and saved us from going to bed "hangry".

I stayed here for one night a couple weeks ago, and I enjoyed my stay. The room was comfortable and…read morespacious. The breakfast buffet was decent and had made to order omelets. The room was modern, clean, and the bedding was comfortable. The staff was very friendly. I'd recommend this hotel and would stay here again.

After spending 12 hours sitting in a hospital with a loved one we check into this city center…read moreMarriott in Lexington, KY. We have stayed here multiple times. On this occasion we arrived around 845-9 pm on Friday 8/29/26. As I entered loaded down with luggage the person behind the counter (BRIAN) says can I help you (as if it wasn't obvious that I was checking in) ... I said I am checking in. He said photo ID please (no welcome of any kind). I am tired and I think okay maybe BRIAN had a bad day. He looks at my ID and hands me the keys. He points to the elevators and says not the parking elevator the other side. No other words were spoken. We go to our room. We were given an accessible room - these rooms have a tub and a plastic shower curtain and are simply terrible (we had this room type once before at this property). So I go back down and explain to BRIAN that we would prefer another room that is not an accessible room. He was very rude and said they did not have any other rooms and if I didn't like the room he could cancel the reservation. I had just booked the room online and I knew they had multiple room choices. I said you have no other rooms? He said I can check but I do not think so. He typed and typed and finally said no I don't have another king. Only a queen. I had by that time pulled it up online on the website where it showed that they did indeed have multiple king options. I showed him and he then said the app is not correct. I said I'm not on the app I'm on your website. He then proceeds to tell me to hold on and he typed something on his keyboard and then turned his screen to show me it said no availability (he obviously could have typed anything in there). They had multiple king choices online. I'm tired and don't have the energy to ask for a manger so I said ok we will take the queen room and we did. All along this man was very short and simply rude. I asked his name and looked over to his name tag to verify when he said BRIAN. I said thanks I wanted to make sure I got that right. At this point I'm sure he knew I would be writing this review so he grabbed two coupons for free breakfast. My husband walks over at this point too. I took my new keys and I left his breakfast coupons. This man should not be working at the front of any business where people should feel welcome. We own multiple businesses and I would want to know if I had an employee that would treat a customer in such a rude and unprofessional manner. I hope that someone will take the time to read this and also look back at the camera footage (hopefully with audio) from my experience and see that this occurred just as I described. There were other available king rooms and this man was disgustingly rude. This hotel has also gone downhill with cleanliness and is overall looking rundown. We stayed the next night in Lexington KY yet we moved to the 21c where we were greeted upon entry and were upgraded to a suite!

Have very much enjoyed our stay. Staff is friendly and welcoming. This hotel has an eclectic look…read moreand the food and service were excellent.

Giving the Elwood Hotel and Suites 4 stars. You may be wondering, why? Check-in was easy, I showed…read moremy ID, did my incidental deposit, and on a went. I've stayed at a few boutique/privately owned hotels before, and I will say, I've always been concerned about lack of security. I liked the fact that you needed a key card to get to the actual hotel portion of this hotel, which made me feel better about my safety, but will say I didn't see anyone at the desk when I left early in the morning (around 6am) on my departure date. My room was super spacious. I had a corner room that had two separate rooms, one included a sofa and sitting room with a TV, bathroom, and wetbar, which included a microwave and refrigerator, which was a nice touch. I also had a separate bedroom with a large king bed. Why the four stars? Temperature wise, it didn't seem like the thermostat worked well. When I adjusted it, it would go back to the original temp, so it made the room either too cold or too warm at times. The second thing that I docked a star for was I was on the third floor and when I arrived on the third floor, I got a whiff of cigarettes. I never saw anyone on this floor, so I don't know if it was actually someone, or it was embedded in the carpet. The good thing is the smell was NOT in the room, so that was a positive. I wish the bed had been a tad more comfortable, but if you like a firm mattress, they have the bed for you. Beware, this hotel is near a local hospital, so you may need to bring a sound machine to drown out the siren noises.