This hotel never disappoints usWe enjoyed another amazing Anniversary here The service and staff…read morewere the BEST! Sofia made our stay extra special with a special charcuterie of cheeses, fruits and special sweet treats Thank you guys for all that you do for us each time we stay. This is truly a home away from home for us Sincerely, Mike & Vicky Kennedy

What a fabulous hotel highly recommend the Hyatt Regency at Tahoe…read more We were greeted by so many of the patrons Sunny at the front desk got us all checked in and told us about the amenities and some of the other stuff that we could do and also offered us a glass of champagne. What a way to start our vacation. We enjoyed the food at the hotel at Osteria. We enjoyed the pool, hot tubs , hikes and so much more. We will be back

Cute lodge, nice decor. There is no restaurant or food inside the facility aside from snacks. I…read moredid manage to get some groceries doordashed but i heard the was rare. The staff was nice, place was clean. Location is excellent. Qualms from a city girl who travels a lot: there is no elevator (or elevator noted) to the second floor which was a little bit rough considering I had an ankle injury & altitude sickness but I did not mention it to the staff. This is probably the nicest hotel to stay in town. But the beds were a little uncomfortable which at that price point I would expect something without lumps and w a bit of memory foam. I loved the pillows and that they do not use feathers in the bedding. I would suggest setting up a local delivery agreement with a restaurant in town. There is a happy hour which I was not able to attend & a store with some cute offerings.

If you are looking for a quiet get away with things to do nearby surrounded by beautiful views and…read morefriendly service, this is the place. Enjoyed our time there.

Don't expect a Hyatt brand stay at this location…read more Our experience: - No welcome water bottles, beer or champagne like next door. - So much dust in the room, it looked like it had not been cleaned for months. - The tub stopper didn't fit so the water drained during a bath. - Blinds broken in the rooms. - Empty soap and conditioner in the showers. - Some of the dishes in the cupboard were dirty - The ceiling fan has pieces falling off of it and shakes so much you cannot sleep with it on because it is so loud. - They turned off our key for the door with no warning or phone call.

We love staying here and manage to work in a few stays per year. The location is great, the…read morefacilities are well maintained and there are so many fun things to do in the area. Sadly, the place is constantly under some phase of construction and the available amenities seem to dwindle with each year. Still, though, the location and peaceful setting pulls us back and we always have fun.

5 stars really isn't enough! We rented the Tunnel Creek Lodge in September for my daughter's…read morewedding party to stay. She preferred a house as opposed to the Hyatt. Things could not have been more perfect! When my husband and I first stepped foot on the property and then into the house, we knew this was the place we wanted. We wish we could have held the entire wedding and reception there! Everyone was wowed by the beauty of Tahoe (for most, it was their first visit) and the home and property is just stunning. The furnishings and décor are top of the line. They have everything you can need. There is so much to do, too in close proximity. We definitely plan on renting the Tunnel Creek in the future for other family events. Thank you, Craig and Liz! Your home is one of the many jewels of Tahoe.

Wish they had 6 stars, because we would definitely give this spectacular home, lodge, them, for…read moresure! Amazing views, actually views from every room of the lodge. The pictures on the website don't come close to doing the place justice! Horseshoes, check, billboards, check, hiking, check, mt bike riding, check, cafe' (with good food, right below lodge), check, piped music outside on every plateau, etc. I could go n and on, but just take my word for it, don't miss out on renting this place, and, oh, bring lots if friends ;-) one word, EPIC!!!!

Brockway Springs property is lovely - the grounds, pool and sport courts are well maintained. If…read moreyou plan to rent here, go through their on-site management - very helpful. AVOID UNIT 3 MANAGED BY GRAND WELCOME. Walls and carpet are dirty, the oven and internet/wifi did not work upon arrival - it took two days to fix them and another two days to get bathmats. We made two contacts over four days about mice in the unit before help arrived. I spent too much of my vacation time cleaning what should have been done before we arrived. No one is maintaining this unit.

My family has been coming here for over 40 years, and we truly love this place. The location and…read moregrounds are absolutely beautiful and are the reason we keep coming back. Location & Grounds: The setting is incredible, well-maintained, and hard to beat. Units & Amenities: Unfortunately, the units haven't changed much over the years, especially considering what they charge. The mattresses are very uncomfortable, the TVs barely work, and many of the amenities feel outdated. The sauna never seems to get hot enough, and I've always wondered why a hot tub has never been added, it would be a great improvement. We also found that basic supplies like toilet paper were very limited. This property has so much potential, and with some updates to the units and amenities, it could easily be a five-star experience. My entire family feels the same way. We love coming here and hope the owners invest in modernizing the accommodations to match the incredible location.

No real staff. Hotel looks pleasant until you look at the mattress. Dark yellow pee stains on the…read moremattresses. Mattresses need to be replaced. 5 sheets doesn't make it cleaner

On vacation from Texas and staying in Carnelian Bay…read more We stopped in to see the casino. It's an old nostalgic casino with huge crystals all around in cool sculptures and trees with lights all around. I liked the lays back vibe. They have a buffet on Wednesday -Thursday. The bartender working today was put off by my questions in things 8 was interested in so, we left his area However, the rest of the staff were friendly.

We rented the private cabin with Franciscan Lakeside Lodge for 3 days and 2 nights…read more Customer Service: 5/5 Experience: 5/5 Room: 4/5 We loved the Experience and the room. The views are beautiful and the whole experience was terrific which is why I'm giving them full 5 stars. We've already recommended them to a few friends that have booked private cabins. The only reason why I gave the room a 4 on 5 was for the outdated appliances which doesn't hamper the experience but I just want to get it out there. All in all, we will return again next year and plan to stay here.

Location can't be beat Right on the lake…read more Private Beach Nice pool across the street Staff were excellent Our room location was not the best location though. We had the deluxe studio,it was very nice.great kitchen. We looked out our front door at the garbage bins The road noise in our room was constant!and because it was hot with no AC,we had to leave the windows open all night to cool the room down I would avoid room 32! But I think we would go back Location location location!

Club Tahoe changed ownership as of October last year to Grand Pacific Resort.My time share is…read moreMother's day week just checked out today and I would like to give kudos to Manula (house keeping) omg she is so nice and such a great person I look forward to seeing her on Mother's day. I met the GM Mr. Aranda and I call front desk because the blender was broke and I needed another fan and he was quick about my complaint and personally brought them over.I was so grateful and amazed at the fast response. Alesa (Front desk) was such a joy to talk to. Last but not least the bartender made some really good drinks and let us do music request that was a first. We really enjoyed our time this year. Until next year Grand Pacific Resort.

Are the accommodations a bid dated ? A bit rustic perhaps... do I feel like I'm in a 1980s ski…read morerevenge movie? Maybe . However these units rock . The staff is incredibly friendly. Can easily accommodate 6 -8 people . Full kitchen with two supermarkets less than five minutes away. Washer \ Dryer Dishwasher- trash compactor We woke up and it snowed overnight and it was breathtaking. North Lake Tahoe and Reno less than a hour away ( avoid Reno ) and one of the most beautiful lakes in the world right outside my window. Cherry on top you say ? The price . Highly recommend

Should read 4.5 stars but I'm rounding up!…read more We had the most amazing ski vacation at the Ritz Carlton. We spent 4 nights here and did not leave the property except to ski 3 whole days. Here's my notes: ***Seriously ski-in ski-out: The hotel is located on a ski run, so we literally traded our shoes for our boots at the mountain concierge and then grabbed our skis/poles from the concierge outside and started skiing down the mountain to our desired lift. No need to hop on a slow gondola or walk a distance to get to the snow. ***Some fun hotel perks: The hotel does a smores thing at 4:30 pm every day and we thought it was a very nice event. They gave everyone a plate with a graham cracker and piece of chocolate, then your choice of marshmallow (they had strawberry and regular). They also gave us a cup of hot chocolate with a little liquor if you were so inclined. They also had Kids events and we had our little guy paint a pinecone. He had a great time with the very nice guy running it and who knew painting a pinecone could be so fun? ***The restaurants: While we had high hopes for going out to Truckee to check out some cool restaurants, we were so tired from skiing at the end of each day, we never made it out. We loved the food at the Lobby Bar (I think it's called the Living Room) and their new taco restaurant which is called Montesa. Both are expensive (for example, get ready to pay $11-13 for a taco) but we really liked the food at both places. We also ate at Manzanita which is the high end restaurant and the service was amazing plus our little guy LOVED their kids buffet. We on the other hand thought the food was just okay and I don't think we would do this again. So why 4.5 stars and not 5 stars? ***Communication could be improved. We asked directions to the Smores event and a staff member told us it was at the Backyard restaurant and it's not there. In addition, because we pushed out our trip by a day due to the weather, we lost the room upgrade we had secured. It was not the Ritz Carton's fault that we lost this, but there were a couple places where we told the Ritz what was happening with us and they could have told us that they could not guarantee our upgrade. ***Service times at the Lobby Bar restaurant were extremely slow. There was one night where we waited for our food for at least an hour and a half. We will be back!

We booked a family stay at the Ritz-Carlton, Lake Tahoe for myself, my wife, and our six-year-old…read moreson. A few days before our trip, our son was diagnosed and tested positive for RSV. I called and asked for a reservation modification given the circumstances, and I was completely open to alternative solutions: a date modification, Marriott Bonvoy points to rebook on our own, a refund, or anything reasonable. We just wanted some flexibility. What followed was the usual runaround. We called the Ritz-Carlton directly, they told us they couldn't help because we booked through American Express. So we called Amex, whose concierge team was empathetic and professional. They reached out to the Ritz-Carlton on our behalf. After waiting 24 hours and following up, we were told that Ritz-Carlton management responded via email and declined to allow modifications to the reservation and still expect us at the property unless we pay a $750 cancellation fee. We presented a positive diagnosis of a contagious virus, were willing to accept any reasonable accommodation; a date change, points, anything, and the answer was no. This raises a serious concern beyond our personal frustration. If the Ritz-Carlton would rather a family show up carrying a contagious virus than accommodate a date change, what does that say about their commitment to the health and safety of their guests and staff? How many other sick guests have they pressured to check in rather than lose a night's revenue? What about employees who may face the same inflexibility when they're ill? For a brand that markets itself as the gold standard of hospitality, this experience seems like the opposite.

What a beautiful, peaceful property with wonderful hosts…read more The lodge sits on 4 acres located about 1 mile out of downtown Tahoe City and borders Burton Creek State Park. Enjoy the delicious artesian well tap water, walking the trails, play horseshoes or enjoy the outdoor fireplace while roasting marshmallows. You can walk to the lake across the highway or take a short drive to quiet and secluded beach areas. We stayed in cabin 16, which is a newer rustic cabin. It is clean, cozy, charming and romantic. The cabin includes a kitchenette - stocked with necessary cook and dishware, a bathroom, a fireplace and private front patio to sit and enjoy the peaceful and fresh air. We will definitely be back on our next trip to the North Shore.

Very comfortable accommodations. An older location with newly remodeled rooms. Friendly and…read morecaring people run this place. Great: Everything was clean and well thought out for comfort. The kitchenette had everything we needed for the meals we made - matching dishes and flatware, including a toaster. Much appreciated was a generous mini fridge with an oh so rare in a motel, separate freezer. The water here tastes wonderful. The beds were comfortable and the height was perfect. The shower was a walk in. Husband needs a handy outlet by the bed for his CPAP and that need was covered. Though located above a busy road, traffic noise is muted. Parking was very close to our unit. Helpful touches to consider: Instructions for working the microwave - it was a challenge. How to start it ‍... How to pause or cancel ‍. Just started guessing and got some results. Similar experience with the TV in getting a channel to engage. We figured out a system that bypassed using the channel guide to tune in a show. And about those 4 steps in front of unit 25 - they are not uniform in height and older folks would benefit from a handrail. None of these are deal breakers. We'd stay here again.