I had my MacBook screen replaced, and I am very satisfied with the service! They gave me a clear…read morequote upfront and charged exactly what they quoted (no hidden fees as others do). The repair was completed within 24 hours. The screen looks brand new and functions totally fine! The customer service was excellent, and everyone was very nice and professional. I highly recommend them!

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

Really good service great guy fixed my broken Asus Vivobook good as new great guy. Takes his time…read moreand ensures everything is working and is really good if you have any question about broken devices

If you're looking for a reliable tech repair company that gets the job done quickly and correctly,…read moreI highly SmartFix. Julio did a great job fixing my Meta Raybans for a great price! Truly a 5-star experience!

Can't say enough good things about Billy and Device Masters! He was very patient, reasonably…read morepriced, and kind to us. He was able to troubleshoot my son's phone and resolve our issue. I'm so grateful and highly recommend!

The repair provided was unsuccessful and did not resolve the issues with the device. After the…read morerepair, the phone continued to malfunction, particularly with the camera, despite being told it was "fixed" and advised to restart the device. Restarting the phone did not resolve the issue, and no further assistance or solution was offered. I paid $300 for the repair; however, due to the poor quality of the repair and continued malfunctions, I ultimately had to purchase a new phone at my own expense. As a result, the $300 paid for the repair provided no value. Although I was repeatedly told the phone had been "tested and was working," this did not align with the actual performance of the device. The only positive aspects of this experience were the initial responsiveness and the convenience of having the phone delivered to my workplace. Based on the outcome, I would not recommend this service.

Wow what a peace of mind is to take your computer to Device Docs! They are super honest, accurate…read morewith their diagnostic. Transparente with the costs of the parts (in case you need to purchase them so they can fix your computer or gaget). On time and with a great positive attitude to take care of your Device problems. They have a great customer service, excellent technical solutions performed fast and their fees are amazingly reasonable. Absolutely the best place to go to take care of your beloved Computer & Gagets!!!

My iphone XS MAX screen broke. I went to this place. Anthony assisted me. They fixed it pretty…read morefast. Within an hour or so, same day fix. And got pretty good price too. I would recommend this place!

Works fast! Good pricing.. I've came here multiple times before and every time they've done what i…read moreneeded them to do.

Had a great experience with iPhone Wizard!…read more I stopped by around 7:30 PM with a pretty awkward iPhone issue, and Sam was able to fix it within an hour. The price was very reasonable, and his service was polite, professional, and efficient. Highly recommend this place if you want quick and honest help with your phone!

I can't say enough wonderful things about the team at iPhone Repair Henderson. From the moment I…read morewalked in, I was treated like family, and it's easy to see why this family-owned business has earned such a great reputation. My wife's iPhone needed extensive repairs. They replaced the front and back glass, installed a brand-new frame, replaced the battery, and even added a screen protector. When I got it back, it looked and worked like a brand-new phone. They also replaced the battery in my phone, and it's been working perfectly ever since. What impressed me most wasn't just the quality of the repairs--it was the genuine kindness, honesty, and care they showed throughout the entire process. They took the time to explain everything, answered all of my questions, and made me feel like a valued customer instead of just another transaction. One of the highlights of my visit was meeting their daughter, Abigail. I had the opportunity to purchase one of her beautiful handmade bracelets from Abigail's Jewelry, and it made the experience even more special. It's wonderful to support a local family business where everyone contributes with so much pride, talent, and heart. If you're looking for honest, professional, and highly skilled people to repair your phone, I wholeheartedly recommend iPhone Repair Henderson. They exceeded my expectations in every way, and I'll gladly return whenever I need repairs. Thank you for treating me so well and for providing such exceptional service. You've earned a customer for life!

yes, my charger broke off in the PORT. I took it to iPhone and iPad repair and Jack was amazing. It…read morewas a little tricky not for him but for me and I'd say within 10 or 15 minutes it was fixed. Very kind very friendly very busy will not forget this place.

I had an issue with my phone charger port earlier today, took to them and in less than 20 mins he…read morefixed the issue. mind I showed up at 6:40 and they close at 7pm. Even almost being closed he still had a great attitude and gave not just quick but great service. 10/10 for me

If getting your phone repaired was always like this, I would almost look forward to breaking it…read more Len runs the front like a stand up comedian (boss energy) with elite customer service skills. Quick, funny, and actually makes you feel like you are in good hands instead of just another ticket number. The whole vibe was upbeat and welcoming from the start. Gary handled the repair and absolutely nailed it. Fast, professional, and my phone came back looking and working like nothing ever happened. If you need phone repair, screen replacement, or anything device related, this is the spot. Great people, great service, and they somehow make the whole process enjoyable.

Eduardo was able to squeeze me in the same day I really needed an iPhone repair…read more Professional and quick, he did excellent work at a fair price. He even let me sit and watch him work, which he did at my kitchen table because he made a house call! 5 stars, would recommend.

Great service!! came to the house and replaced my sons charging port on his iPhone 13 Pro for way…read moreless than what everyone one else in town charges. I will for sure use this service in the future for anymore of our phone issues.

My phone battery was dead about 2years ago. Phone Battery replace was very quick and Fair price. I…read morereally recommend this place. I dropped my phone 3or more, My phone battery broken again, I go there tomorrow. See you tomorrow morning.

just got my iPhone 15 Pro Max Titanium screen replaced here and had a great experience at a very…read morefair price. Carlos helped me and he was incredibly helpful, knowledgeable, and patient while explaining everything. You can tell he really knows what he's doing and takes pride in his work. He made the whole process smooth and stress-free, and my phone looks brand new again. If you go to Gadget Repair, ask for Carlos....he'll take good care of you.

Once again. I want to Thank Mike for fixing my iPhone today 7/13/26…read more He did an AMAZING job. My phone wouldn't turn on after a day at the pool. I called and went to Mikes new location next to Gold Coast casino. He was very helpful and polite. Mike is VERY HONEST about everything he does. He will not overcharge the customer l After he fixed my phone, I tried to give him a tip for fixing my phone in a timely manner but he wouldn't take it. I left a tip for him anyways just for being an awesome & honest guy. I recommend him to anyone that is having any trouble with iPhones or any devices. Hands down. You're awesome Mike. Thank you.

He used to have a shop on Torrey Pines and I was sad when I seen it closed, thought we lost the…read morebest phone tech ever!! He moved next to the Gold Coast and repaired two iPads quick, got privacy screens for our iPhones as well, such a nice guy, very informative, fast, great quality and great pricing as well. I highly recommend him and wouldn't go to anyone else!