These folks make it easy- they are efficient, courteous, and competent. Wholly recommend.read more

We purchased an ICON/Epic golf cart from NW Yamaha GC in April thinking this was a really…read moregood-looking golf cart. Lots of amenities including headlights, seat belts, back up camera, etc. We added a Lithium Ion battery and custom enclosure to the order believing that they knew what they were doing. Once we started using it we discovered many, many flaws with the basic design, bumpy ride and functions of the vehicle even as a basic golf cart. The custom enclosure was very poorly fit and leaks when it rains, bag cover, (from the ICON factory), made it nearly impossible to remove a club. The speaker placement was barely a few inches above the high seat backs making the back basket nearly impossible to access or see what was there. Poor quality design all around. The pencil holder, (from the ICON factory), will not hold a standard pencil. The front cup holders are so small only small disposable coffee cups will fit. The cart is a good 3 inches higher to climb into and the seats are made for people over 5'11" or you cannot reach the pedals with your back against the seat. The side mirrors are nearly useless and with enclosure doors that open into them they get knocked out of alignment every time. On top of all of these and many more issues, the front brakes randomly will lock up when using the cart. Eventually, this brake issue is too much for the battery and will lock up the entire cart. This cart is a LEMON. Do not purchase from ICON/EPIC or NW Yamaha GC! This Epic cart is a very poor-quality product and certainly poor-quality service. They only care about getting paid not about you as a customer! We wanted to return this cart to Costco, but they told us the fine print said this was a 'custom' order and could not be returned. This is THE worst purchase we have ever made with 'trusted' Costco. Now ICON/EPIC and NW Yamaha GC are just pointing fingers at Costco to fix this. We have notified our WA state Lemon Law attorney about this product and are continuing to fight with ICON/EPIC, NW Yamaha GC and Costco. A new EZGO golf cart beats this cart design on all fronts and is only slightly more money without any of these headaches.