Ten stars! Chehalis Collision did an excellent job of repairing my damaged vehicle. The original time frame estimate to repair my suv was two weeks. When I told them that I was going on a trip in a little over a week and would really like my rig before then, they worked hard and got it done for me in about a week so that I was able to get my vehicle back in time for my trip! read more

if I could give these people 10 stars, I would! friendly, professional, excellent quality work. top notch! while repairing my seriously damaged vehicle, they kept me informed of the progress, and were always courteous if I called them with a question. I would highly recommend them to anyone needing repairs. read more

I had an unfortunate accident with my truck. The team at Chehalis Collision Center did a fine job on the repair. I was kept informed by both the manager and the appraiser on the progress of the repair, as well as the costs twice weekly until it was completed in two weeks time. The costs were well above what I was expecting, ~~~and above the original estimate~~due in part from the hidden damages; but the quality of the workmanship as well as the professionalism of the staff more than made up for that issue. read more

Dealing with Chehalis Collision Center was great. Until I went to pick up our 2020 Toyota Avalon that had a fender, plastic bumper, headlight, inner fender well and a few small parts replaced and painted because of a pretty minor parking lot accident. We got the call that our car was ready so I left work early to pick up my wife so we could get there before closing time. Walked up and looked at my car and was shocked at what I saw. At least 6 missing fasteners on the plastic bumper, fender, and inner fender well. A big scratch in the newly painted fender. Bumper was poorly aligned with the fenders. A large scuff in the headlight that wasnt replaced. Fender gap to door was off. But hey, the paint was nice. I was frustrated that we wasted a trip and had to leave the car for a few more days. Got the call again that the car was ready. Went to pick it up. Fender alignment was not good. Bumper to hood alignment was off. Took the car with arrangements to have those issues fixed at a later date. By the time we were able to get it back in the bumpers were pulling away from the fenders. So they tried to fix it again. Got the call that the car was ready again. Still wasnt happy with the bumper to fender alignment but out of frustration I told them I would live with it. Within a couple weeks we were having the same issue all over again. Our insurance gave us the OK to take it elsewhere. The shop we went to called Greg, the shop manager at Chehalis Collision Center and told him we werent happy with the car. I was on vacation and I got a call from Greg that he would like another chance to fix our car right. I told him I dont usually give a person 3 chances to fix something, but he was sincere and said he would order all new parts. I agreed to give them a third chance. Left the car again. Got a call from Gregg that everything fit great and all they needed to do was the painting. I could have it the next day. The next day I checked with Greg. Once again he said it was great and ready to go. Went to pick it up and as soon as I saw it I was ticked off. The paint wasnt even close. THe car is blue and the paint had a greenish tint. All that Greg could say was "I see it, it does look too green" So after dealing with this outfit for several weeks and taking several hours off work to pick up our car multiple times and umpteen 50 mile round trips our car is now scheduled to be repaired by a different facility the end of Sept. It will be 7 months from the time we went to pick our car up the first time to when we get it into a shop that will repair it right. Obviously the shop manager doesnt do any Quality control on vehicles leaving his shop. Please do yourself a favor and go elsewhere for autobody repair! read more

Chehalis Collision Center - Bumper pulling away from fender again. - Body Shops Near Me - Chehalis, Washington

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At the start of this process there was a little miscommunication but Naomi sat down with her manager and worked it out Chehalis Collision Center are rock stars They kept in constant communication,the price was excellent, the repair was outstanding ( you would never guess it had been in a accident) and they delivered before the due date A huge thank you to Naomi and the team I will never go anywhere else read more

Excellent service, friendly and professional staff, primo communication regarding the status of your vehicle, and competitive pricing. My Jeep was serviced for body repairs after a collision. I got my Jeep back relatively quickly, and received text messages regularly while it was in the shop informing me of the status of repairs and eta of completion. These folks were great. The repairs were done perfectly and my Jeep came out looking amazing. They vacuumed and cleaned. I even had my windshield replaced while in shop, as they work closely with a local glass shop. I definitely recommend this shop, and will be using them as needed in the future. read more

Fast and clean. My son busted up the front end of my Mustang and I ordered the parts online (because they were upfront with me and told me it would be cheaper that way). Once I got the parts and the vehicle to them, it was done and back in my hands in less than 48 hours. The service was great and I the tech who worked on it communicated with me on the regular. He went over every bit of the repair, and other things that he saw while working on it, with me after it was completed and before I paid. The price was reasonable and the workmanship was top notch. Pretty sure the guy's name was Ashland or Ashlyn. He was great. read more

By far the best experience I have had dealing with an auto repair shop! I've dealt with 3 of the other main shops in our area and my experience with all of them were subpar to say the least. Kylie and Tim (I think that was his name!) were really friendly and professional and kept in great communication with me regarding the repairs to my car AND completed the repairs within the timeframe that they quoted. THE REAL KICKER is that they super-detailed my car for me!! I mean, the cleanest it's been since I purchased it... door jambs, windows, interior and exterior are so clean and shiny! I absolutely recommend Chehalis Collision to everyone! read more