I usually don't leave reviews on Yelp, but this has to be done…read more I went to Hive Hair Spa to get my hair bleached and fixed (it was a peachy colour that I wanted to get rid of.) But the end result was completely different than what I had asked for. I specifically wanted my hair to be dyed a blonde balayage, so that I could colour on top of it. But my hair stylist, Sayuri, thought I was joking when I wanted to dye it pink again. The first time my hair was bleached and toned, it turned out to be a dark blue/brown colour after the toner. I wasn't too worried about the blue, since I have toned my hair before with Wella T14 and I knew it would fade. She mentioned that after washing it with purple shampoo for two weeks, my hair would fade to an ash blonde. But after a MONTH of washing my hair WITH non-sulfate free shampoo to strip the colour, my hair was still a light brown, and the blue had faded to a silver. This was definitely not the colour I had asked for. So I called the salon and spoke with the manager, and he was kind enough to offer me a hair fix as a refund. I went back and asked for the exact same thing, thinking that this would fix the issue. But my hair was once again, NOT the colour I had asked for. My hair turned out to be a shade of brown again, and she mentioned that she had added extra toner so that the colour would last longer. But that was not what I had asked for whatsoever. I had agreed to pay for toner since the bleach was on them. But when I was handed the bill, the toner was $90 for long hair. She had not communicated to me the price at all, and I was shocked that she would charge me service on top of the price of the toner, when she had made the mistake on my hair in the first place! Needless to say that after TWO salon visits, my hair was still not the colour that I had asked for despite two bleach sessions. And she mentioned that, "It will lighten to ash blonde, trust me." Btw, that photo was taken a month after my second appointment. What I've learned is that language barrier goes a long way. Her native language is Japanese, and it was hard communicating with her in English, and some of the miscommunication must have happened there. But I am also pretty blown away that she was able to screw up my hair not once, but twice. And still charge me for the toning service she actively did not speak of. Avoid this salon location for hair bleaching at all costs!! And make sure you take into account the language barrier before you carefully select the hair stylist you work with. Learn from my mistakes please :)

This was my first visit to this salon today. I was referred by my coworker since my regular salon…read moreclosed down. I called yesterday and was able to get an appointment with Jun. I arrived and was greeted promptly. I was offered a drink immediately. Talk about a pleasant experience. The drink is complimentary and they also give you Pocky sticks. I got a hair wash and scalp massage before the cut and blow dry. Jun was very friendly and the whole experience was very pleasant. You get 20% off your first cut which is an added bonus. I think this will be my new salon.

Marpole lucked out when this team moved in. They have the two qualities you should have in customer…read moreservice: kindness and compassion. It doesn't hurt that they are naturally friendly, they have a way of making you feel important but not too important, and make everyone feel welcomed. The prices and the facility, granted are not at the level of top salons and spas, but I wouldn't trade Hair Reflections for Vidal Sassoon himself. I see Helen exclusively, as we have had a wonderful rapport since the early 2000's. There aren't enough adjectives in my feeble little mind to describe what this woman means to me. She has cut my hair, taught me, regaled me with stories of her family, I could go on and on. Most importantly, she was the only person outside of my oldest brother, to show me any kindness during the pandemic. (the other brother became more involved later) Helen was now my sister, much more so than my surviving sisters. So, to me, getting my hair cut there is like seeing a qualified councillor, a friend, and my new sister.

Great service. Chill vibe. I always go for simple cut and they always deliver. It is a very…read moreaffordable haircut place.

Great service. Staff is nice. Hair stylists are skilled at cutting hair. Reliable service.read more

Thanks Eason at VSalon for spending so much time on my hair and giving me such a cool haircut!read more

My usual hairstylist at another salon was on vacation so I decided to try this salon. I have long,…read moreone-length straight hair and just wanted a 2 inch trim. Unfortunately, she (a relatively senior stylist) struggled with cutting it straight and in the end about 4 inches was cut off and it was very uneven. She just kept cutting and cutting even though I said too much had been cut off. I am very upset as it will take many months for it to grow back enough for me to get it corrected. There was no miscommunication either.

I went to Chura couple years ago for hair cut. The hair cut was good by the formalities stylist…read more Because of the hair cut, I decided to do the balayage in Chura this time! HOWEVER, it is the worst decision I have made this year! Before I came to Salon, I sent the pictures to their Instagram for showing the style I want to have. In the appointment day, the young male stylist blends and color my hair. I discuss the style I want with him for a long time before the process starts. Since I know the balayage is very difficult hair technical, I asked the stylist couple times to ensure I can get similar style with the photo I showed. BUT it is 0% similarities after I done my hair! Also my hair becomes colorful. The color is not even at all. There are less 5 different colors on my hair.. Brown, dark purple, sliver ... I am very unhappy with my hair, so I asked the stylist if there are any way can fix it. THEN, the manager came. He talked with many excuses. He even said " the color looks nice for me, balabala you don't like it because you have high expectations balabala.. you cannot only look the picture online..if you can go out salon every 3 months, we will know your hair better". It sounds very mean to me. As the stylist, you have more experience than your client. If you think your client have higher expectations and you cannot do it. You should tell your client before they come to your Salon. Beside the ugly hair color, the price is very trick. when I pay the bill, the price is so different than the price they list on their website and price the stylist told in the beginning of the process. The price in the beginning is $180 with cut and balayage and treatment. I didn't cut my hair so the price should be lower than $180. However, they charged me around $200. When I asked them why the price is different, the manager said it is because I did 2 times color! But they didn't give me any notifications before or in the middle of the process to tell me there are additional fee of it. Overall, it is unpleasant experience. I will not recommend this salon anymore! P1 is the photo I show with them I want to have The style I want is light purple tone balayage style P2 is what I get at the end

Kaiis gives us many explanations and attentive care for our hair. The transformation was…read morephenomenal. It's totally worth the 7hr hour long wait for the out coming. Totally recommend!

I went to Kaiis Hair + Makeup for a hair updo for an important evening event I was attending…read moreyesterday and I'm so happy I did. My hair looked amazing, I got so many compliments! A friend of mine recommended this new boutique salon after she did Japanese hair straightening there. Her normally frizzy hair looks smooth and silky now and no damage at all. This place is a hidden gem, right at the corner of Aberdeen Square mall. Nice feel, pretty spacious with only 5 seats, the whole experience felt like VIP. The owners really do a good job. I can highly recommend to book Kai for your special events or regular hair service.

Walked into the salon seeing a work created by one of the hairdressers. Kana came over and looked…read moreat the work. Upon seeing it, she turned to me and said it was hers and that she was honoured that I loved it. So we set a plan and a date on when we'd do the hair. I was ecstatic, due to it being too long since I've had anything done to my hair. So, it was a thumbs up! Finally, the weekend came around and I was filled with jitters and excitement. When I entered the salon, was greeted with smiles and excitement. Kana and Chris came to assist me and talk me over the process of what we were doing today!! It was 6 hours of waiting, and they talked me through the process of how they wanted it, so I'd love it! They were right!! I WAS IN LOVE AT FIRST SIGHT WITH IT!!! Not the last time I'd be booking with Kana or Chris! It's been 2 weeks and even until now, the compliments keep on coming!

The fanciest yet affordable place I've gotten my hair cut. Love how modern it is, the neck massage…read morewhile they wash your hair and the location in the mall (the food court is awesome). Jimena also gave me a free color consultation and fixed my uneven layers. She gave me fresh, full long layers which I asked for.

Been using them for like... ages. While the interior looks a bit dated (it's been around for…read more. well... ages), Andy is the only reason I come here. While the place can get quite busy, especially during late afternoons, he never rush through an appointment, not to mention he's more than willing to try out new styles on you. He might leave you occasionally to check on other clients (he's the owner afterall), but when he comes back you do have his full attention. Never have a chance to try out Aaron but the guy's always polite and courteous. Easy parking on Granville's another plus.

Great salon on Granville by my place. Been looking for the right stylist that I can trust and enjoy…read morechatting with. Been and tried many salons.... Found Aaron! He's fantastic! Does what I want, suggest things and completely honest. Been going to him for a couple years now.

I got my hair trimming(cut) and shaving styling there. I liked it and felt more confident after the…read morestyling. I sometimes go there for shampoo as well. Their shampooing is pretty thorough and comfortable. They use good quality shampoo that is minty and I could smell tea tree which I believe is good for hair and scalp wash and care. Their hair stylist Allen is pretty knowledgable and nice to talk to. You may ask him anything about hair and styling. I believe he will be happy to share with you what he knows about hair and styling. ;)

stylists speak minimal English. Cantonese and mandarin speakers. I got blue highlights done. color…read moreturned out nice but minimal highlighted strands. color of the highlighted strands are inconsistent; some are darker/lighter. unprofessional- this older lady stylist was washing my hair with super long nails (painful scratches), sprayed water in my ear "to clean my ear", and left in the middle of my hair wash to answer her cell phone. no apologies from her. overall, I would not recommend this place to anyone. poor service. expensive. poor results.

Always a more than decent haircut and service from Tom. Recently he has gone out of the way even…read morewhen I go in for a haircut to do something fancy to my hair. I recently went to get a trim on my straight hair and he spent extra time to use a flat iron to show me how you can quickly curl and give your hair volume. I LOVED it. For my husband he always gets his haircut from Simon. Quick, precise and he is always friendly and up for a chat.

I dont understand the hate here!! I have gotten about ten haircuts from Tom and every time I am…read moresatisfied!! He is also very cheap and I consider the speed at which he works a good thing!! He also recommended a really good product for my thin hair that actually holds it whereas other brands suck. If you are a guy I highly recommend going here and seeing Tom he knows his shit!!

I went to many japanese hair salons and this is one of my favorite one ! As many japanese hair…read moresalons they give you a relaxing massage while they shampoo & wash your hair , i almost fell asleep ! The service there is great , they offer me tea and gave me some magazines to read . Now for my hairdresser she listened to how i wanted my hair to be cut and she'll give me some opinions. For me my bangs are the MOST important part of the haircut , non of my hairstylist from before actually satisfied me . But Etsuko ( my hairstylist ) she would ask me if i wanted anything fixed with my bangs and she'll do it until its perfect ! Overall i would definitely go back again the price isnt all THAT bad , its around 45$ plus tip for cut & shampoo .