Worked with Dana who was a pleasure from start to finish. She ordered a particular sample I wanted…read moreand upon install, ran into a few issues but Dana and her installer Jon took care of them right away. Hallway turned out beautiful!

I couldn't be more impressed with Wilfredo Romero and his team who installed our carpet today. They…read moretackled a huge job, installing 2000 sq ft of new carpet and restretching another 500 sq ft, all in a single day! They arrived promptly at 8:30 AM, and communicated their plans thoughtfully. I thought for sure they would have to come back on a different day to complete the job-- but indeed they underpromised and overdelivered. They did an exceptional job taking care of our home. They protected wall corners and the bar to avoid damage. No seams can be visible anywhere! They left the place in immaculate condition. Very professional and went above and beyond to ensure we were happy with the job. Special thanks to Autumn, the sales rep who advised us on the carpet choices and pricing options. She was knowledgeable and responsive throughout the entire process. Also, kudos to Mark, the scheduler, who was knowledgeable, professional, and so easy to work with. The quality of their work and their professionalism exceeded all expectations. I highly recommend the entire Creative Carpets team-- Wilfredo Romero and his installation team (Romero Carpets, who does all of Creative Carpets installations) , as well as Autumn and Mark for any carpet or flooring needs! We will be back soon to replace the carpet on a different floor.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Al and his team are amazing. Armondo and the crew created incredible designs on my floor that are…read moretimeless. 1600 square feet of 3 inch white oak with a beautiful finish. I have had to have repairs done due to a broken toliet and they were prompt, and repairs were seamless. Their pricing is excellent and they are the best in NW Indiana handsdown. After 12 years of having the floors, we are very happy!

Very happy with the new installation of our hardwood floors. Quality workmanship. We would…read moredefinitely recommend them.

If you are looking for a very good quality flooring this is the place! From getting the quote from…read moreMike the owner, to the helpful and knowledgeable staff in the office, Terry, to the very professional installation. If we wanted a cheap floor we would have gone to a big box store. Quality not quantity is what this business offers with the emphasis on QUALITY. Our installer had just had a baby but still came out to install our kitchen floor. He arrived on time and diligently went to work but first asked how we wanted our floor laid out. He installed the floor, baseboard and even made sure that the thresholds were the way we wanted. Before he left he even moped the floor to make sure that there weren't any footprints. will be using them in the future and you should consider them too. Located on Ridge Road in Muster across from Strack Van Til.

The attitude from the woman in the showroom changed when I asked for less expensive options than…read morethe top of the line stuff. I was told they "didn't really have any." When someone came to give me an estimate, I was refused a copy.

hey guys, we had Roland come to our home to redo hardwood floors that were absolutely a mess. I…read morecannot tell you what a beautiful professional stunning job this man did. highly recommend him,reliable. I could not be any happier , thank you so much Roland and family. The Tuttle family

We had Roland's install one room of new wood flooring which was weaved into the existing floors…read more Also, all of our wood was refinished. Roland and Roland Jr. were great to work with. They arrived on time and completed the job on time and to our satisfaction. We are very happy with the work and Our floors look amazing.

This local company is fantantastic! Truly a jewel in our community. I first bought my living room…read morecarpet from them over 20 years ago. Great carpet and installation, still going strong all these years later. Recently I had my stairs carpeted by them. Again great service. In the store you get wonderful help choosing what you need. Great price and again, the installation was quick and beautifuuly done. I highly recommend Leary's for any of your flooring needs.

They were all fine during the "sales" stage. Once we bought and waiting for installation, their…read moreattitude changed. They started acting like they were the only flooring store in town, giving attitude in a snobbish way. Once they were done we found we were in need of more flooring work. We wrht to Highland Floors who were friendly start to finish, showing their appreciation for our business the whole time. They installed yesterday with friendly service (Leary's installers insisted on adjusting our thermostat, very unprofessional) and left thinking us for our business asking us for honest reviews. Go to them, instead. You'll thank them later.

I am very happy with my experience with Hometown Floors. I live on the east side of Gary. I needed…read morenew carpet bad, the person who lived in my house before me had many dogs. I originally chose Luna which was a huge mistake, but that's a whole other story. I needed this, and these guys totally pulled through. Because I originally chose Luna, I could really compare the two. Hometown is so much the better option, for literally the entire process. Their carpet selection is same or similar to Luna. What I have come to appreciate most is my understanding other places try to sell you way worse carpet padding. And Hometown did better for me on price. The install.. something I wish I could do on my own but after seeing it done, I know better, I had high expectations. They did a great job. Thanks Michelle and Mark and Omar.

I had a fantastic experience with Home Town Flooring in Griffith. Michelle was incredibly helpful…read moreand knowledgeable, guiding me to the perfect pet-friendly carpet and making the selection process easy and stress-free. The installation team was punctual, professional, and their workmanship was flawless. They treated my home with care, and the finished result looks amazing. The entire process was seamless from start to finish. I highly recommend Michelle and the Home Town Flooring team to anyone looking for quality carpet and exceptional service.

Wow am I glad that Callin, the owner, called me back. When I first called him, I didn't leave a…read moremessage, and I was resigned to my fate as I only had a few days left before wood flooring and stairs needed to start getting refinished at a house I had just purchased. Thankfully Callin called me back right away, and said he could start work on my house in a few days. This was huge for me, because I had a tight deadline to meet to try and move into the new house. Imagine how happy I was to not only have Callin's team get the work done by the time I needed it to get done, but how great the work turned out to be, and the price was very reasonable. He and his team did such a good job, that I then enlisted them to take carpet out of the basement and put in Laminate flooring which also turned out great (and again, reasonable pricing). I would HIGHLY recommend Callin and their team, and I look forward to using their services again in the future.

Service requested was refinishing of our hardwood floors on one level. We also ended up having…read morethem replace our vents with built in wooden ones. The work was excellent quality and good value for the money. We would recommend IC Custom Hardwood flooring for this and other work.

Good communication. Quoted before visit. Ended up being a little higher cost, but carpet look great.read more

Good communication. All questions were promptly answered and worked hard to achieve my goal in…read morefinishing this project