My wife and I selected Chi Renovation to do a complete remodel of our primary bathroom and to add a half bathroom to our basement. We have nothing but the highest praise to give to them for delivering such a fantastic end result. The team we worked with was fantastic. [[HIGHLIGHT]]We really enjoyed the hands on process of working with Elizabeth, our designer, who helped guide us through the entire process of creating our dream primary bathroom.[[ENDHIGHLIGHT]] We had a fair bit of back and forth throughout the design process but it resulted in some highly detailed and thorough design plans, which included realistic renderings, all the selected hardware and finishes, and overall layouts. [[HIGHLIGHT]]We felt like we got great advice from Elizabeth, and she really listened to what kind of look and feel we were going for.[[ENDHIGHLIGHT]] We then got with Daniel, our project manager, who helped turn the plans we received into reality. [[HIGHLIGHT]]He was also a pleasure to work with and always provided very clear project updates via text and phone.[[ENDHIGHLIGHT]] The teams he assembled for electrical, plumbing, and carpentry were all very professional and did great work. Daniel was also a great problem solver who was able to come up with clever solutions to any issues that came up. In summary, we are very happy owners of two completely new bathrooms spaces designed and built by the lovely team at Chi Renovation. We would highly recommend them for anyone looking for a remodel in the Chicago area. read more

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We first worked with Chireno in 2020 when they remodeled our kitchen, and we loved the results so much that we didn't hesitate to use them again for our bathrooms. We recently had our bathrooms remodeled, and we couldn't be happier with the results. The scope of our project included a full renovation of primary, kids and guest bathrooms, and the quality of craftsmanship really shows in every space. From the tile work to the fixtures and overall layout, everything feels high-quality and thoughtfully done. We especially appreciated the unique elements incorporated into the design, like the wall-mounted faucets, recessed vanities, heated floors, and heated bidets--features that truly elevated both the look and comfort of our bathrooms. [[HIGHLIGHT]]The team was excellent to work with from start to finish. Elizabeth, our designer, and Eric, our project manager, were both fantastic and communicated clearly throughout the entire process.[[ENDHIGHLIGHT]] Elizabeth helped bring our vision to life with thoughtful design choices and a great eye for the overall look and feel, while Eric kept everything running smoothly and on schedule. Our contractor, also named Eric, did very high-quality work, and it really shows in the finished product. Everyone we interacted with was professional, respectful, and clearly took pride in their work. [[HIGHLIGHT]]Communication was consistent, and we always felt informed about what was happening next.[[ENDHIGHLIGHT]] The team's level of care and precision really stood out--they made sure everything was done right. The entire process, from design to construction to the final finishing touches, was smooth and well-managed. They helped guide us through design decisions without pressure, kept the project moving on schedule, and made sure the final result matched (and even exceeded) our expectations. The end result is a set of bathrooms that not only look amazing but feel built to last. We're extremely happy with the quality of work and the overall experience, and we would absolutely recommend them to anyone considering a remodel. read more

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I used Chi Renovation to upgrade my primary bathroom. [[HIGHLIGHT]]The design process was a big lengthened, especially since I had a clear idea of what I wanted. I was working with a more junior designer, and replies were sometimes delayed.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Once we got into build phase, the process ran really smoothly. I worked primarily with Daniel who was coordinating everything, and he was very communicative.[[ENDHIGHLIGHT]] Everyone who worked on the project (tiling, plumbing, electrical) was prompt and attentive. There was a small snag at the end where my heated floors weren't heating. Daniel made sure to get the electrician, tiling professional, and heated floor professional on site to quickly identify the problem and remedy. The whole process from signing contract to completed bathroom was about six months. Longer than I was expecting, but happy to have had Chi Renovation coordinating all the moving pieces. read more

Chi Renovation & Design - General Contractors Near Me - Chicago, Illinois

We used Chi Renovation & Design to upgrade our bathroom. The whole process went very smoothly, and the final result is absolutely stunning. Julie, their head of design, worked with her team to turn our very vague and sometimes contradictory ideas into a gorgeous design. They chose modern, beautiful, high quality materials that will easily endure for the rest of our life in this home. [[HIGHLIGHT]]Ron, Chi Renovation's operations manager, was highly responsive to our needs during construction. He made sure we knew what to expect, listened to our feedback, and immediately addressed any concerns we brought up.[[ENDHIGHLIGHT]] The quality of work is second to none. At every stage, Chi Renovation's talented staff showed high levels of professionalism and attention to detail. The construction crews were all experienced craftsmen who each did a phenomenal job in their area. I want to particularly shout out Derek, who installed literally hundreds of very small individual tiles in our shower with exacting precision. The finished effect is better than anything we could have hoped for. The main focus of this project was the shower, which urgently needed to be demolished and rebuilt to correct a water leak. The team at Chi Renovation & Design took that initial vision and added a custom vanity, modern new medicine cabinet, custom stone shelves and countertop, as well as top-tier lighting design to completely transform the spa We will absolutely be calling Chi Renovation & Design again for any future renovations, and 100% recommend them. read more

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I originally received an incorrect estimate of what an installation from them would cost. the owner, Lior, called me back and gave me a detailed breakdown of the charges and lowered the quote considerably. [[HIGHLIGHT]]I appreciate the time and care he took to provide this.[[ENDHIGHLIGHT]] read more

I do heating and air an owner of a small business the opportunity to work with a group like this and do business for a long time. Looking professional professionalism is what we are the customers and business associates of need to meet up with that same criteria I will be contacting this place to do business for the excellent reference. read more

Chi Renovation & Design - Faith Heating & Cooling Chicago and heating repair, replacement and maintenance HVAC services - General Contractors Near Me - Chicago, Illinois

We used Chi Renovation & Design for our basement remodel (after a pretty bad flood), and am thrilled with how things came out. After we worked through the design aspects, it was time to get started on the build. When it comes down to it, the most important piece from my experience is working with a general contractor that cares, takes ownership of the project, and is fast to rectify issues that inevitably arise when renovating. I can safely say that Ron, who was the GC that managed our project embodied all of those qualities. I never had to prove to Ron why we may have needed something changed, fixed, or reworked; not only was he often already aware of it, he always took responsibility and got it done. He was always fair. Beyond that ownership, the subcontractors that work with Chi Reno & Design were excellent, especially the drywall and painter folks. Honestly, by far the best paint work that has been done on our house. To that end, the value of the work done was well worth the (reasonable) price. I am thrilled with how it came out, and my kids love playing down there everyday! read more

We used Chi Renovation for updates to the main bath and kitchen of our (new-to-us) 1950s era home. The designer we worked with - Julie - brought her own ideas and expertise while still making the process flexible and collaborative. The final design meshed nicely with the surrounding existing elements. I'd worked with the project manager - Ron - once before on a previous home. He was the reason we went to Chi Reno for this new project. He's a strong communicator and a creative problem solver. For example, during demo, we learned that the soffit above the shower was hollow, and he recommended we knock it out for some free added height. Or knowing we have young kids, he suggested swapping out the shower fixture we'd chosen for a hydro-rail in the same finish, which has since been very useful during the kids' bathtime. The subcontractors he used were all professional and detail-oriented as well. The project stayed on budget and largely stayed on schedule, with the exception of some doors we were replacing. They had a long lead time to begin with, plus there were some refinishing delays on the one that we needed stained to match others in the same hallway. But the final products look great, so they were worth the wait! Overall, we've been very pleased with the updates to these two areas we use on a daily basis. read more

Chi Renovation & Design - Stove area before (left) vs. after (right) - General Contractors Near Me - Chicago, Illinois

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Michael was the guy that i met with initially, and he was very easy to work with and professional. I also enjoyed working with the design team (julie & Lauren ) selecting the materials and finalizing the design. The PM was Eric and he definitely made sure to execute the project beautifully and on time! Thank you Chi Renovation & Design read more

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I hired Chi Renovation for a bathroom remodel last year. Working with Julie H on the design and materials was a nightmare. After two great introductory meetings, she became unresponsive and when she did give updates, they were vague and she forgot several tasks or requests altogether. It somehow took her six months to price and order materials, most of which were available through websites like Amazon and Home Depot. During the three month construction period, she only checked in with me twice. The contractor and crew were awesome, they worked hard and paid great attention to detail. I would work with them again in an instant. read more

I wanted to provide a brief update. Since posting my review, the company has reached out to me to find out if there was anything that they could do to fix the situation. They also indicated that they have made updates to how issues are handled and that they have brought people in to better deal with issues like this moving forward. They did come and paint the trim/door/wainscoting that was never painted the first time around. It looks good, and the painter who came, Moses, did a really good job and was very kind. Obviously, there are some issues that can't be fixed or addressed, but I do appreciate that they company reached out to see what they could do. read more

Chi Renovation did an amazing job on our basement project. We wanted a modern and fun, but mature space that would be fitting for the whole family as the basement is our family lounge space. We had a rectangular brick structure in our basement that we had to work with and envisioned building a children's play area where our children could enjoy and also grow into and not feel it would be too child-like as they get older. There was also an under the staircase area where we wanted an update from having a simple IKEA awning and a white pole to something more fun and scenic along with a little library and reading room. Additionally, we wanted to replace a wall of toys with a beverage bar and build shelves for our sliding door area. Chi Renovation executed excellently. When adults and children enter the basement, they are amazed. We first worked w/Mike who was super personable and demonstrated interest & passion for the project. He was very professional, responsive and attentive on the initial scoping, contracting and initial project design. He also went above and beyond with his design input during his hand off to Julie who led the final design stage. Julie introduced us to an outstanding, stylish back splash for our beverage bar along w/crafting very well designed kids play areas containing the best color, tone and feel we were hoping to achieve for our space. Ron was the Project Manager for construction, as he led the build team from start to finish and impressed us from Day 1 of our introductory meeting. He came to the meeting very prepared, organized, detailed and driven towards the completion of the project. The team members he on-boarded through various points of the project were all very nice, pleasant, skilled and professional at their job. Derrick, Moses and Mario were particularly wonderful. Ron exuded leadership and stayed as our point contact until the end. He led efforts to ensure we were completely satisfied and beyond. Thank you very much Ron and Chi Renovation! read more

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Chi renovation is the best home improvement company in Chicago by far! It was great to work with the team from start to finish, the schedule everything on time and work with the association, to make this shower renovation gos so smooth. Now my shower looks and feel so good I am definitely addicted! Thank you Chi Renovation & design for making my place looks amazing :) I will definitely stop by your office in Skoki to say Hi When I'm in the area. read more

Maximum 8 months Chicago condo renovation turned into 14 months+ badly managed with poor implementation. The project was disorganized and sloppy with no particular timeline or project plan on top of very bad communications. Maximum profit was the only priority. Contract was constantly being ignored in favor of additional change orders. [[HIGHLIGHT]]Client's concerns were mostly ignored.[[ENDHIGHLIGHT]] Most of the hired hands were handymen who might not have been qualified to work with some finished materials. "Professionals", when required by the building were hired for a couple hours a day which causes long and costly delays. Chi Renovation tends not to correct mistakes, even when exposed early during construction. Examples: Informed PM several times about things that needed to be corrected (electrical not done per drawing with switches behind door, no electrical box for cooktop [retrofitted after cabinet install], microwave outlet in different part of appliance cabinet). Some work was worst than others like uneven tiles, sloppy grouting, crooked corners, bad install of pocket door, etc.). They constantly ignore or try to gaslight instead of correcting mistakes. Cabinets in general were lower quality than paid for, some with warped doors. Wrong appliance kitchen cabinet was ordered, and ignored that fact. There was no occasional onsite project supervision by anyone else from the company for such large project. The PM seemed not to know when/how to inspect/review completed work to make sure it's to specs or standards. Unqualified handymen were allowed to do work outside their capability, which yielded to shoddy and damaging results on many occasions. In the end, we opted to pay them the final amount and get this unpleasant experience in the rearview mirror. read more

We renovated two full baths, and a one half-bath in our condo with Chi Renovation. (We lived in our place while the work was done, so it was done successively, one bath at a time). We started our process by getting estimates from 3 companies in the area to compare services and cost. Chi Renovation was the one with the highest cost, but we liked that they had an integrated approach with the designer and execution team both in the same contract/company. The other contractors that provided quotes offered to refer us to designers, but those would be independent. It seemed to us that having the designer and execution together would offer the smoothest experience and an easier path to solve any unexpected issues that might come up later in the project. Now, having completed the project a few months ago, we are happy with our choice. Julie was our designer and she did a great job of listening to our preferences/likes/dislikes to generate initial drafts and then taking our feedback to modify it until we were happy with it. She also provided great choices of materials for everything to be used (tiles, counters, mirrors, etc). Ron was the project manager and he was great. He kept us informed of work happening and planned in the short term, he was also quick to act when things didn't go as planned (delays in parts, or work taking longer than expected). There are a number of trades needed in the project (electrician, plumber, framing, etc) and scheduling them efficiently can be a challenge, so there were days when no work happened, but we were informed of it. He was also very good at solving unexpected things like a countertop that arrived broken, a few missing pieces, a heavier than expected bathtub or a few things that didn't look as expected. Moreover, he was quick to have any collateral damage in the hallways/walls/stairs (due to the work itself or damage when carrying big pieces in and out) repaired without us having to request or argue for it. Workers in the project seemed to be a mix of direct employees (more general tasks) and sub-contractors (electricians, plumbers, other specialized tasks) but all of them were respectful, worked clean and during the expected hours. As an added plus, we had no complaints from anybody in our building related to the project. Overall the project was on-time and on-cost (we paid exactly the amount shown in our initial contract). Our place was as clean and livable as possible during the renovations. And not less important, we are very happy with the end result, they did quality work that looks beautiful and works well. All in all, we ended up as a happy customer and we are happy to recommend them to others. read more

We finally got the gaping hole patched that Ron Lifshitz and Chi Renovation left by our master bathroom vanity. This was supposed to be an 'access panel' to our steam shower motor but it extended way below the top of the vanity. No planning or measuring as per usual for Chi Renovation. The contractor we hired to do the work correctly, had to remove wall baseboards, disconnect vanity plumbing and slide the master bath double sink vanity out to patch the 4 foot by 2 foot hole they left. Just egregious negligence from this company. The inch of caulk above the crown molding in our kitchen from their uneven dry wall work is already separating. Please go elsewhere if you want any work done even mediocre. read more

Chi Renovation & Design - This is after I tried to patch hole. Then I put wall paneling over it and hired a real contractor, Paul Goleck. - General Contractors Near Me - Chicago, Illinois

We used Chi Renovation last year to remodel our entire first floor. This included the kitchen, living room, dining room and powder room. Chi did a fantastic job. The team consisting of Julie and Eric thought of all of the details and ensured a quality and efficient project. Our remodel took about 10 weeks start to finish. The team made sure all materials were available before beginning construction, so we never had to wait. We had very few surprise issues which is very rare with remodels. Using Chi Renovation was money well spent! read more

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Over the last two years, Chi Renovation has helped us transform our home. We have had two large projects managed and delivered by Chi. We gutted three bathrooms (primary, on suite, guest), refinished our kitchen cabinets, changed all the kitchen stone work, added a second island, removed a wall and re-tiled our front porch. The work completed by Chi was excellent and definitely met our expectations. Our project manager, Tom, was excellent to work with. He spent hours with us going over design choices, explaining engineering elements, providing examples of similar work and helping us throughout both projects. Our first project with Chi started during the pandemic. We gutted our guest bathroom and made kitchen upgrades (including replacing counters, backsplashes, and fixtures). Tom helped us through all the major decisions and the end results were excellent. In February 2021, (after the epic Chicago snow storm), our kitchen ceiling collapsed from water damage. This event kicked off the second project with Chi. First off, Tom and Chi were with us every step of the way to help with stopping the water leak, remediating the problem and then ultimately incorporating fixing our kitchen along with additional work in our second project (two bathrooms, kitchen, front porch). It is extremely hard to know who to trust in the contracting business. Before working with Chi, we talked to friends and reviewed multiple websites. We ultimately picked Chi Renovation because their online reviews were great (and specific) and our first walkthrough with Tom to discuss our potential project was impressive. He was thorough, had great ideas and really cared about what changes/work would add value versus what would not. After two large projects, multiple accomplishments, countless changes and obstacles, we are beyond happy with the outcome and work delivered. Chi was professional, clear, consistent and honest form start to finish. We would not hesitate using Chi again and/or recommending them to our family and friends. read more

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I'm not in the service area, but Dorian was very sweet about helping me find someone to do my laundry room renovation job. I live in an underserved neighborhood of Chicago. South Shore, 60649, 7th and 5th Wards. An area struggling to bootstrap itself out of a food desert among other scarcities. I can see signs that it is finally turning around, but it's a slow climb. read more

These guys renovated the kitchen and 2 baths on my property, and the experience was super professional. It was a pleasure working with Julie on the design, and Eric managed the project professionally, with full transparency and smooth communication. Hey, they even completed the work ahead of the timeline! Super happy, and will use them again. read more

I used Chi Renovation & Design to remodel my guest bathroom, and would highly recommend them to others. I ended up going with them because they were the most punctual, professional, and organized throughout the consultation & estimate process, and I liked that they were a combined design-build firm, so the project manager (in my case, Ron) would see the whole project through from start to finish. Plus, their estimate was in line with others, and they came highly recommended by a co-worker who'd recently worked with them. I'd intended to do the remodel in June but then had to push the timeline back to the fall, which they were able to accommodate without an issue. Other things I appreciated were that: the team cleaned up the work area at the end of each day, so I never walked into a mess after work, and I pestered Ron with tons of questions and ideas throughout the process, and he was always quick to provide helpful guidance or answers. The project itself (punchlist excluded) took closer to 4 weeks than the 3 originally planned, but I'd call that an on-time finish for any contractor. As for the project outcome: the bathroom used to have a tiny (32"x32"!) shower, ugly beige tile that was difficult to clean, and an even uglier glass block window. I'm really pleased with the improvements! read more

Chi Renovation & Design - The new shower is nearly 40% larger than the old, and has built in shelving. - General Contractors Near Me - Chicago, Illinois

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We worked with Ariana on design and Gene as our project manager to redo our master bath. Every step of the process was great! We were impressed with the design, and especially impressed with the ease of communications with Gene. It took longer than expected because of supply chain issues, but Chi Renovation kept us updated and worked with our schedule. I would definitely recommend them and use them again! read more

Out of all the places I reached out, Chi Renovation reached back out to me the quickest and had great communication. Although I did not ultimately end up using them, I received very great and timely service from Dorian when I called them. Would definitely recommend to others looking to do a full bathroom remodel. read more

I have been working with Chi Renovation & Design for over 10 years. They are very knowledgeable, professional and responsive. Their staff is doing their best to get back to you with any requests and they are always polite and take their time to answer any questions and explain in details any particular inquiry. read more

Great place for remodeling and general construction. The staff is friendly the designers are amazing and the company is overall straightforward, reliable, and easy to work with. The project met my expectation as far as price point and timeframe. I highly recommend. read more

Gene, Lior, and their team were amazing! We had multiple contractors ghost us for structural work in our basement (replacement of wooden beam and posts with steel). The team did EVERYTHING for us - from the architectural drawings, to Chicago city permits, to the work. Their estimate was exactly what we paid, and their timeline was correct. The thing that stood out the most was their responsiveness. We asked a lot of questions and Lior and Gene always responded right away with clear answers to all of our questions. I have and will continue to recommend Chi Renovation and Design! read more

After living in our Uptown condo for 5 years, and being forced to stare at the same construction grade finishes in our bathrooms during this pandemic, my husband and I decided we needed an upgrade. We did extensive research and after several quotes from a variety of firms, Chi was the winner. Julie and Gene were dreams to work with. All we knew going into it was that we wanted a spa like but masculine bathroom, but the designs Julie created for us were beyond anything we had ever imagined. This was one of the main reasons we went with an all-in-one firm. While our design aesthetic is good, we really wanted something that made visitors know that a professional was involved. Julie and Gene listened to all of our requests, helped us trim costs where possible, and also helped us push ourselves out of our comfort zone. The results were better than we could ever have hoped. Not to mention the quality of the work, Marek's attention to detail was spectacular. Ever finish was perfectly placed down to the smallest tile and run of trim. Can't wait to work with Chi Reno for our next project! read more

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Tom Tishbey was my PM and he went above and beyond for me helping me navigate through my insurance claim. I was out of town and he helped me by sending pictures and videos. His perspective and ideas were always accurate. He personally oversees your project and quickly fixes things and has solutions. He takes great pride in his work and it shows! My only hope is that CHI will one day have itemized bills that make it easier for consumers to see what they are paying for. I would use Tom again and again! read more

I originally found this company on Yelp and reached out based on their great reviews. I worked with Dorian who was responsive (which is hard to come by in this industry) and extremely helpful! We didn't end up working with Chi Reno & Design because it didn't make sense for our small project, but Dorian was quick to recommend a few other companies that he thought would be a good match. As someone who is navigating house projects without a contractor and working with one unresponsive company after another, it was refreshing to work with someone that actually follows up! read more

I am giving a review strictly on their customer service since my home was not in their service area. They responded within 24 hours to my inquiry on home design for basement. Dorian was kind and super helpful by finding me alternate home design companies that serviced my area. If their customer service is indicator on how their actual home design service is, then you are in good hands. read more

Chi Renovation completed two bathrooms and a redesign of our fireplace. Our designer Julie and PM Ron were fantastic. Both were extremely responsive and knowledgeable during the process. Ron and his team had a great attention to detail and I knew our spaces were going be done with care and right. My husband and I are very happy with the end result and would recommend and use Chi Renovation for future projects. read more

We worked with CHI renovations on a major kitchen remodel and we are very happy with the result. To give you an idea of the scope of the project, we had to remove walls, reroute a main water line pipe, completely redo electrical, reroute HVAC, extending a ceiling, building an island, ... basically a complete gut and remodel. The whole process took about three months and the demo with remodeling taking roughly 1 and 1/2 months. We first met up with the kitchen designer Mishneeta Chopra where we were asked to provide examples of kitchens that we really like. We really appreciate Mishneeta coming up with multiple designs that exceeded our expectations because we have not idea what kind of kitchen we wanted. Mishneeta also helped us with material selections and provided suggestions on what goes well with the design. Another huge reason we went with Chi Renovation was that we did not want the hassle of finding, hiring, and managing contractors. Our project manager Gene made sure the process was as smooth as possible. From bringing in the demo crew, plumbers, electricians, carpenter, painter...etc, all of these things were handled by him. I can't imagine how difficult it would have been to have to deal with this stuff ourselves. It was also nice that Gene also inspected the work that was done by contractors and made sure it was done correctly and to our liking. The only minor complaint is we would have liked more communication on contractor scheduling. For example, it would have been nice to get a weekly schedule instead of just a few days notice. It ended up working out well because we worked from home the whole time, but I could maybe see this being a potential issue for those that do not have that option. Overall, we would definitely recommend CHI renovations (and already have to family and friends!). We looked at many other places that could have been a little cheaper but no way it would have been the same quality. You do not want buyers remorse to save a few bucks when doing any extensive remodel. read more

I called this company on Saturday, October 27th and was scheduled for a consultation/estimate today, November 5th. Given that no one called by quarter after my scheduled appointment time, I called to follow up and was told "we received an email from you on October 19th stating that you no longer needed our services." LOL/Really?? I emailed you 8 days before scheduling this consultation to say that I didn't need the consultation? (True story: some people don't think before speaking) After a bit of mindless back and forth attempting to get a simple answer to the "am I on the schedule for today?" question, I was informed I was not based on the above--although the story changed to "we hired a new girl...". Blah, blah, blah. Whatever the case, simple details seem to be beyond this company's--or at least their receptionists'--grasp. Beyond that, this is the only company I called for a consultation/estimate that thought it wise to have the receptionist ballpark my renovation estimate at ~80K (for a small kitchen and bath) without my having provided any measurements or any meaningfully specific details about my desired project. BOTTOM LINE: None of the above inspires my confidence or interest in the company and I'll avoid it resultantly. Obviously, there are many who laud this company, but the front-end incompetence is my barrier to entry. Based on the above AND below? I suggest you avoid it as well. 11/8/18 Update: Someone named Julia (likely at the behest of someone higher up) thought it would be a good idea to drop by my home uninvited and unannounced to "apologize" for the above incident. Not only did she talk her way past my building's front desk with a "gift basket delivery," but also she was repetitively knocking on my door (and still thought I'd be up for a chitchat regarding the above) when I had literally just stepped out of the shower. I suppose someone might appreciate this gross invasion of privacy approach, but I did/do not. I did not provide my personal information to this company so that I could be harassed and this company's level of inappropriateness is now firmly off the charts. If I could give negative stars? I wouldn't hesitate to do so. RESPONSE TO BUSINESS COMMENT: If my "account" was marked as closed, then I should not have been able to schedule an appointment, correct? Whatever the case, it should be concerning when an office manager is "confused" by a scheduled appointment that post-dates a supposing closing of an "account"--even more so when no one reached out to me prior to the scheduled appointment time to question or correct the issue your own company created. I had to call you after my scheduled appointment time was missed to find out I was wasting my time and, during that same call, made it clear that I did not want to be contacted again (which should enlighten you as to why you received no response to whatever calls you made?). Finally, you may laud an individual that lied her way into my building to invade my privacy with a basket full of things I don't even like (based on someone's misinterpretation of my years old reviews), but I don't laud her or your efforts as I specifically requested to not be contacted again. Respecting my wishes in the name of customer service should have been the beginning and end of this bad experience, and your company's ongoing inability to hear, help, and respect me should be informative for others regarding their choice to utilize your business. read more

Very disappointed with this company. The designer who came out to my place took all the measurements, said she'd get back to me with an estimate and then didn't hear from her for a month when she emailed apologizing for being on vacation. Fine, I figured, since she said she'd send the estimate by the end of the week. That was a month ago and haven't heard from her since. read more

Just finished renovating my guest bathroom with Chi Renovation and had a great experience. I worked with Tanya (designer) and Eric (project manager) and both were great. We had some hiccups due to COVID-related delays and I appreciated that both of them stayed on top of it. What I liked most was that when the one or two minor things went wrong Eric made it right before I could even mention it. One reason I chose them is that they have experience working in high-rise buildings and this is important as there are restrictions on noise, work hours, elevators, etc and they were well aware of all of this and worked within the parameters so that I had no complaints from my building or my neighbors. Would definitely use them again. read more

I want to preface this by saying I did not use them for my kitchen remodel, but only because their specialty is gut rehabs and I'm just looking for a minor facelift. But their level of professionalism and service makes me wish I was doing more! Dorian responded to my inquiry almost immediately and when he realized that they weren't the best fit for me he went out of his way to email me names of other companies who would be better suited to my needs. I can only imagine the kind of service they give to their clients. Thanks, Dorian! read more

Chi Renovation & Design are Real Professionals! The whole process of my project was extremely nice and smooth, from getting the quote (which was very low in comparison to other providers) to getting the job done! They installed brand new floors, new showers and a whole kitchen Can't be more satisfied with the work and the experience, thank you guys! read more

My wife and I were looking for a bathroom remodel from a jacuzzi tub that took up 3/4s of our main bathroom, to a walk in shower. We wanted something done with a reasonable budget, professionally, and timely. Chi Renovation was our solution. Toufic helped us find the perfect design and worked with us every step of the way, making life easier for two working professionals on the go. Gene ran the operation professionally, walked me through any questions I had, addressed all my concerns, and ran a top notch team throughout the process. He hit the budget and the time frame that was promised as well as making sure the project was built on solid foundations. I cannot recommend the company, Toufic, or Gene highly enough. This is a great company who works with very amazing people. No issues and would definitely call them when we need another project completed. read more

This is my second review of the Chi Renovation and Design. It speaks volumes that I chose the same company to remodel my master bathroom. It was a very extensive and involved down to the studs kind of remodeling. There was a lot of plumbing, shower and bathtub placement changes, tile work, fixtures to name a few things. To start, Tom Tishbey is amazing to work with. He is strait forward, honest, and very inventive. Tom is excellent in dealing with the HOA and building management. His best feature is his ability to come up with multiple creative and ingenious options to fix the initial plan, when unforeseen obstacles come up, and they always 100% will. Tom gives you a best and worst case scenario, doesn't make promises he can not keep, is very responsive and communicative. He was able to finish my remodeling project as pandemic and quarantine created extremely difficult conditions. I couldn't say enough to recommend him. The project itself involved removing all the old tile, huge bathtub, shower, double vanity, toilet and bidet, and partial walls. Shower and bathtub switched places. Floor standing toilet and bidet were replaced by wall mounted. A linen closet was removed to increase the shower size, and a regular door was replaced by a pocket door. Floor to ceiling large format 48x48" porcelain tiles covered all the walls and floors. Free standing tub on pedestal with overhanging chandelier and towel warmer wall rack took the place of the old shower. Wall mounted double vanity, back lit mirrors and light fixtures replaced regular floor standing double vanity with a huge mirror. New shower with three different fixtures and bench, mosaic marble floor, niches with glass shelves, invisible glass panels and door replaced the old bathtub and linen closet. The workers did an amazing job. Pictures are worth a thousand words. Tom was able to understand my vision and bring it into reality. The company is well worth the money they charge. Living in a condo building, one has to be very careful in selecting companies for major remodeling. Tom and Chi Remodeling have done multiple projects in my building alone, all based on their reputation and recommendations of very satisfied customers. I definitely recommend them. Please reach out with questions. read more

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Dorian gave me a call and heard my needs - even after the business had closed up for the day. Our project didn't end up being a good fit for Chi Renovation, but I was really impressed with the level of customer service I received even after Dorian knew we wouldn't be working together for this project. I would highly recommend them - great first impression. read more