I.H. Auto Service

(23 reviews)

This man is so kind. My engine light came on as I was driving from one job to another. On Maui,…read moreit's hard to find a mechanic who can see you unless it's weeks in advance. Given his reputation, he was already fully booked. Yet, since it was an engine light notification, he let me come in as soon as I called him. He ran the diagnostic screen, found that it was nothing to be concerned about (probably a faulty sensor code issue), and sent me on my way. He brought me peace of mind without having to wait weeks for a mechanic to check out my car. I'm so grateful. Mahalo nui John!

Elite Auto is solid! John is an honest mechanic and stand up guy. Quality work and attention to…read moredetail. Will be back if I ever need anything worked on my car.

Island Automotive Center

(57 reviews)

I'm writing this as a repeat customer, which is why this experience was so disappointing…read more We recently decided to hold off on a repair for our van. Earlier that day, my husband was on the phone with the mechanic and asked whether he could text that same number to follow up. The mechanic answered, "You're talking to me, right?" so my husband texted to let him know we were holding off on the work. We had no way of knowing it was the shop's landline, and it was never mentioned. A week later, the mechanic called asking if we were still bringing the van in. When I explained that we had already texted to cancel, he became short and dismissive, told me he had blocked off the entire day, and waved off the fact that we had reached out by saying, "Yeah, you texted the shop phone." When I pointed out that he had told my husband to use that number, he said "yeah, yeah" and hung up on me. I understand that a last-minute change can be frustrating for a business, and if there was a mix-up about which number to use, that is worth clarifying for future customers. But responding to a paying customer by talking over them and hanging up is not professional. We won't be returning. Good mechanics are worth keeping, but basic respect for your customers should come standard.

Easy to make an appointment over the phone, and my vehicle was repaired rather quickly (done within…read morethe same day). Great value for labor preformed. Alan was very accommodating with my pick up time because I was running late (horrible on my part!) Outstanding customer service and integrity. I will continue to spread the word to friends and family about your shop, thank you!

New Era Maintenance And Repair

(2 reviews)

Everything went smoothly - mechanic Devin was great - showed up to our place in Kihei on time, easy…read moreto text and schedule the initial consult and follow up AC repair work on our Subaru Outback. Overall a very easy experience. Mahalo nui!

The service at new era was quick , reliable , and knowledgeable. I'll be sure using there services…read moreagain in the future

Discount Wheel and Tire

(51 reviews)

Clayton was fantastic, returning my call within minutes, booking me in luckily same day, providing…read moreexcellent customer service and making sure the techs knew what to do. I was blown away by DW and T! What a great company, and very popular, for good reason. They will be my go to company in future for both our cars. So a big MAHALO to Clayton and the crew for their outstanding customer service on my tire check and rotation.

Great service for alignment I would recomenda to anyone thank you so much guys . Great price in townread more

Wailuku Automotive

(13 reviews)

From your first contact with Denise in the office the experience here is great . She is friendly…read moreand bends over backward to be helpful. The work they've done on my car has been done efficiently and with very fair prices. The best thing about this place is you know they will only do the work you need done! Janelle Brown

Needed completely new front brakes and Wailuku Auto did it in just one day for me…read more very nice staff and super fair pricing for the labor and parts. My trusted car mechanic on the island!

R & R Automotive Center

(24 reviews)

The Cadillac dealer looked at my convertible (for $250) and said they couldn't fix it. I took it to…read moreR&R and they fixed it THAT DAY and for not that much more than the Cadillac mechanics cost to tell me they couldn't fix it. The mechanic that worked with me said they couldn't get the right part (the car is a 20 year old "barn find"), so HE MADE ONE. This guy is nearly a magician. The staff are friendly and the waiting room has the best chairs of any car repair shop I've ever been in (and I've been in plenty at 80 years of age). Overall, the best mechanic experience I've ever had on any of my several cars.

My safety inspection went fast and smooth with friendly service. We will definitely return plus…read morerefer our friends. $25.00 and no appointment made the process even easier.

Master Auto Center

3.4

(87 reviews)

By FAR the most honest, kind, and hard working team of people to take your car to on Maui. They are…read moreexceptional with their efforts, they go above and beyond. Their work is always extremely timely and of high quality. They are friendly and fair. I will never go anywhere else after finding this diamond in the rough! I had been quoted $1083 & $570 for a problem they fixed same day for $147!!!!!

77 days. That's how long Master Auto Center had my 2010 Camaro…read more I brought it in on April 23rd for an engine shutoff issue, AC problems, suspension, and steering concerns. I wanted to support local. I came back for a third time believing they'd deliver. Third time was not the charm. They told me the battery was too weak to even begin diagnosis, and quoted me a price that sent me straight to Costco for a much better deal. Once that was sorted, they diagnosed a P0601, a corrupted ECM, and recommended a repair-and-return service through a company called GOECM for $772. I did my research, pushed back, asked the right questions, and they assured me it was the right call. Weeks passed. The GOECM unit arrived. They installed it. The car wouldn't start, not because of the original problem, but because GOECM sent a blank, improperly cloned module that threw three new security lockdown codes: U0100, P0513, and P1613. My car was now more broken than when I dropped it off. In fact, it wouldn't even start. Now here's where it gets good. When I went in person to check on my car after two months, I found food wrappers, napkins, plastic utensils, and soy sauce packets inside my vehicle. Someone was fine dining in my car, truly having an exquisite time at my Camaro's expense. On top of that, for the entire duration my car sat there, the doors and windows were left open. When I showed up I found actual paw prints inside and outside of my car, because apparently whatever animal wanted to sleep in my Camaro for two months was welcome to do so. They tried a locksmith. Couldn't fix it. They tried GOECM again. Couldn't fix it. Eventually my car had to be towed to a dealership because nobody else could touch it. The dealer confirmed the GOECM unit was defective and that I needed a brand new OEM ECM at $1,838.85 just for that alone. The total bill climbed from $1,363 to $3,589. When I finally got the car back, it was returned with oil and grease on the interior, sticky surfaces, debris everywhere, and I kid you not, a piece of a plastic fork still sitting inside. The exterior had grime and oil still stuck to it from the shop. The AC blower motor they replaced, which is what controls airflow through your vents, now runs louder than it ever should coming off a fresh install. They also quietly slipped 1.5 hours of "special cut out labor" onto the final invoice that was never discussed or approved beforehand. And the steering? Stiffer than before I brought it in. Nobody mentioned it, nobody explained it. The suspension was never fixed either. Both were on the original concern list. I think they just wanted me and my car gone, so they waived those charges and called it a day. To be fair, the ECM works now and the AC was serviced. So it's not zero stars. But 77 days, a defective third party part, a tow to the dealer, a $2,200 price jump, animals living in my car, someone's soy sauce and fork left behind, and steering that's worse than before? That's a 1 star experience. These guys? Trust them to top off your fluids and swap an air filter. Anything beyond that, heed the other low reviews on here. Or don't. I'm not your dad.

Maui Auto Care

4.8

(19 reviews)

Walked in looking for a simple oil change quote on my Acura. Before I could even explain what I…read moreneeded, the guy behind the desk cut me off and said he doesn't work on those cars. No questions asked, no effort to understand, just dismissed me flat. The whole vibe felt unprofessional and uncomfortable. It honestly felt like he just didn't want to deal with me--whether it was how I was dressed or something else, I don't know, but it didn't sit right. I was ready to do business, and he wasn't even willing to hear me out. Wouldn't recommend.

Service, cost, communication all far above expectations. Can help you out even if you're not on…read moreisland. Highly recommended.

K Way Auto

4.9

(9 reviews)

Came in to get my tire rotation and safety check done and the whole process was efficient and easy!…read moreThe team was super helpful and got everything taken care of quickly. A bunch of awesome men working here--really appreciate the great service! K Way Auto!!

This location was previously Mike's Auto for more than 20 years, and was sold to the new owner…read more They provided consistently good service. The new owner is running things a bit differently, and I'm unsure of the experience of his team. Several of the adjacent shops recently closed and were still vacant. I'm not sure what the future holds for this building. Positives The new owner seems to be fully staffed. They check in your car and enter it into a database. They appear competent and efficient. However, I did not have any major repairs today. Today, I did an oil change and safety check, and it came out to a little over $140. ($30 for the safety check.) They seem to be relatively busy, and we have serviced all three of our vehicles here. It appears that they are set up to do most servicing and repairs. I will update my review if I need to do something other than an oil change. Negatives They accept credit cards, but I found out that they add a 3% surcharge. Unfortunately, I was informed about the charge as he was running the card. I offered to pay with my debit card, but he said it was too late. He simply tried to push the cancel button repeatedly and said, "Sorry." Suggestion For better customer service, he should have offered to do a refund and then use my debit card. Also, post a sign at the counter about new policies or charges.

Autotech Maui

(35 reviews)

These guys got my car fixed within 24 hours. I needed a rush repair to ship my car. They made it…read morehappen. Great service all around. A bit pricier than other repair shops, but well worth it considering my time crunch. Great job

Best of the best! I couldn't be more pleased having entrusted them with my Range Rover, they've…read moredelivered every time. This is the only place I will ever take my vehicles here on Maui! Five stars

Elite Auto Repair Maui

(23 reviews)

This man is so kind. My engine light came on as I was driving from one job to another. On Maui,…read moreit's hard to find a mechanic who can see you unless it's weeks in advance. Given his reputation, he was already fully booked. Yet, since it was an engine light notification, he let me come in as soon as I called him. He ran the diagnostic screen, found that it was nothing to be concerned about (probably a faulty sensor code issue), and sent me on my way. He brought me peace of mind without having to wait weeks for a mechanic to check out my car. I'm so grateful. Mahalo nui John!

Elite Auto is solid! John is an honest mechanic and stand up guy. Quality work and attention to…read moredetail. Will be back if I ever need anything worked on my car.

Safety Inspection Services Maui

4.9

(27 reviews)

Great service! Came to do a safety inspection. Upon arriving turned off engine and waited for staff…read moreto help me. Tried to start up the engine but the battery was dead, she helped boost my battery and car started right up and continued with the safety inspection. Thank goodness they had a battery booster. Fast and easy service and they take cash or card. Thank you!

Excellent service. Safety inspection was quick and easy. Did not have to wait very long. Friendly…read morestaff. Mahalo nui!

Master Auto Center

3.4

(87 reviews)

By FAR the most honest, kind, and hard working team of people to take your car to on Maui. They are…read moreexceptional with their efforts, they go above and beyond. Their work is always extremely timely and of high quality. They are friendly and fair. I will never go anywhere else after finding this diamond in the rough! I had been quoted $1083 & $570 for a problem they fixed same day for $147!!!!!

77 days. That's how long Master Auto Center had my 2010 Camaro…read more I brought it in on April 23rd for an engine shutoff issue, AC problems, suspension, and steering concerns. I wanted to support local. I came back for a third time believing they'd deliver. Third time was not the charm. They told me the battery was too weak to even begin diagnosis, and quoted me a price that sent me straight to Costco for a much better deal. Once that was sorted, they diagnosed a P0601, a corrupted ECM, and recommended a repair-and-return service through a company called GOECM for $772. I did my research, pushed back, asked the right questions, and they assured me it was the right call. Weeks passed. The GOECM unit arrived. They installed it. The car wouldn't start, not because of the original problem, but because GOECM sent a blank, improperly cloned module that threw three new security lockdown codes: U0100, P0513, and P1613. My car was now more broken than when I dropped it off. In fact, it wouldn't even start. Now here's where it gets good. When I went in person to check on my car after two months, I found food wrappers, napkins, plastic utensils, and soy sauce packets inside my vehicle. Someone was fine dining in my car, truly having an exquisite time at my Camaro's expense. On top of that, for the entire duration my car sat there, the doors and windows were left open. When I showed up I found actual paw prints inside and outside of my car, because apparently whatever animal wanted to sleep in my Camaro for two months was welcome to do so. They tried a locksmith. Couldn't fix it. They tried GOECM again. Couldn't fix it. Eventually my car had to be towed to a dealership because nobody else could touch it. The dealer confirmed the GOECM unit was defective and that I needed a brand new OEM ECM at $1,838.85 just for that alone. The total bill climbed from $1,363 to $3,589. When I finally got the car back, it was returned with oil and grease on the interior, sticky surfaces, debris everywhere, and I kid you not, a piece of a plastic fork still sitting inside. The exterior had grime and oil still stuck to it from the shop. The AC blower motor they replaced, which is what controls airflow through your vents, now runs louder than it ever should coming off a fresh install. They also quietly slipped 1.5 hours of "special cut out labor" onto the final invoice that was never discussed or approved beforehand. And the steering? Stiffer than before I brought it in. Nobody mentioned it, nobody explained it. The suspension was never fixed either. Both were on the original concern list. I think they just wanted me and my car gone, so they waived those charges and called it a day. To be fair, the ECM works now and the AC was serviced. So it's not zero stars. But 77 days, a defective third party part, a tow to the dealer, a $2,200 price jump, animals living in my car, someone's soy sauce and fork left behind, and steering that's worse than before? That's a 1 star experience. These guys? Trust them to top off your fluids and swap an air filter. Anything beyond that, heed the other low reviews on here. Or don't. I'm not your dad.

Chan's Auto Body & Paint Shop

4.8

(20 reviews)

Kenneth is a really great guy, awesome work and was quoted a really reasonable amount for the type…read moreof work requested. Very professional, will definitely come again. He does Safety Check inspections too.

Didn't have to wait two months for a quote to get my car fixed. No run around. And my car looks and…read moredrives better

Costco Gasoline

4.6

(99 reviews)

This was an easy drive up snd get gas. It was $4.69 per gallon which sounds good given the high…read morecost of gas in California, but it isn't. Thanks Costco for making gas as less as possible.

Their gas price used to be significantly lower. Now, it's about the same as other stations. Doesn't…read moreseem to be worth the trip to town to buy gas.

Island Automotive Center

(57 reviews)

I'm writing this as a repeat customer, which is why this experience was so disappointing…read more We recently decided to hold off on a repair for our van. Earlier that day, my husband was on the phone with the mechanic and asked whether he could text that same number to follow up. The mechanic answered, "You're talking to me, right?" so my husband texted to let him know we were holding off on the work. We had no way of knowing it was the shop's landline, and it was never mentioned. A week later, the mechanic called asking if we were still bringing the van in. When I explained that we had already texted to cancel, he became short and dismissive, told me he had blocked off the entire day, and waved off the fact that we had reached out by saying, "Yeah, you texted the shop phone." When I pointed out that he had told my husband to use that number, he said "yeah, yeah" and hung up on me. I understand that a last-minute change can be frustrating for a business, and if there was a mix-up about which number to use, that is worth clarifying for future customers. But responding to a paying customer by talking over them and hanging up is not professional. We won't be returning. Good mechanics are worth keeping, but basic respect for your customers should come standard.

Easy to make an appointment over the phone, and my vehicle was repaired rather quickly (done within…read morethe same day). Great value for labor preformed. Alan was very accommodating with my pick up time because I was running late (horrible on my part!) Outstanding customer service and integrity. I will continue to spread the word to friends and family about your shop, thank you!

Eminent Tow & Tire

(2 reviews)

Mahalo Eminent! Was stranded 2x ! First time was to replace two front tires on the company's…read moredelivery truck and 2nd time ran out of gas. Very prompt and wait time was minimum. Very structured and convenient when paying for the service. Mahalo again Eminent!!!!

We recently had a flat tire on our brand new Tesla Model Y. It took a few weeks to get the tire in…read more When the tire arrived, we called and scheduled a mobile tire fix with Eminent Towing! Our experience with them was awesome from start to finish! Their communication was excellent, they came to our home in West Maui to swap the tire out which was really convenient and their prices were totally reasonable! Would highly recommend them!

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15 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Keola P.

0

2

0

12 years ago

Brandon is AWESOME!!! I had my 2006 Sorrento repaired in one day, which would have taken another Mechanic a week because Brandon had to take my whole engine apart to get to the problem and that was not easy. My son had his Toyota repaired and his problem was worse that mines. Brandon was also able to do his repair it in less than 6 hours. My son took his truck back two days after he had his Toyota repaired because his breaks was failing. Brandon went the extra mile and did his brakes and made it safe for our Kaohu at no cost, can you believe that! Again like I said Brandon is so awesome, trusting, very professional, courteous and upfront about everything. Brandon will also take the time when you pick up your vehicle to explain what was done and why. I recommend to everyone on Maui that owns a vehicle to contact Brandon @ 249-2027, you can solely trust Brandon he's the best! Brandon Mahalo so much, my family so appreciate your honesty. Keola, Rico & Kaohu Ponce read more

marissa m.

0

2

0

12 years ago

I don't even know where to start with how amazing Brandon is! He services both of our Chevy trucks and it was refreshing to find an HONEST mechanic that walks me through any service before it is done so I feel completely comfortable and knowledgable. I have had some bad experiences in the past but Brandon always puts my mind at ease plus makes sure our vehicles are in the best condition possible. Brandon services other vehicles besides Chevy so if you need a mechanic he is your guy! read more

Alicia A.

0

5

11

11 years ago

Having just moved to Maui and with my boyfriend still in California l picked IH Auto Service solely on their Yelp reviews. I was not disappointed. Brandon was on time, friendly, and my check engine light was gone in less then an hour. Wohoo, Safety Inspection here l come. I highly recommend them to anyone looking for an honest mechanic. read more

Barbara F.

0

1

0

8 years ago

I cannot speak too highly about Brandon, he is always cheerful, courteous, and listens and explains in terms even I (an older lady) can understand! His work is exemplary and he goes above and beyond to keep his costs both honest and fair. I have never once felt I was being taken advantage of. I am so happy I found him. read more

Brian B.

0

2

0

12 years ago

Brandon is everything you want in a mechanic. He communicated promptly and clearly with me, had reasonable rates and part costs, and came across as both competent and trustworthy from the very start. I have recommended him to several friends already, and will continue to do so. 5 Stars, easy. read more

George S.

0

2

0

11 years ago

Just as everyone has said. They went beyond the call of duty. Took care of my vehicle and I was on my way. They are a little hard to find look for a long building (1161) go in the entrance up a hill and make a left. They are right there. Hope you give them the respect they deserve. read more

Roxanne H.

0

1

0

11 years ago

Excellent Service, not a rip off, fair pricing. The guys is a honest mechanic who does a great job. Does not go forward with the work until it has been explained with all options and pricing and agreed up. I recommend Brandon highly. So glad to find a good mechanic on Maui. read more

BulaBob K.

0

1

0

8 years ago

The only place I will go for auto repair as you can't beat the best. Brandon is what every business should strive to become. Thanks for the years of friendly dependable service. I.H. is the place to go for any automotive maintenance or repair, bar none!!! read more

Jacky M.

0

1

0

13 years ago

Great service, good pricing. This guy knows what he is doing and so much cheaper then all the others. And now a days while we need to watch every penny it is great to be able to get good service for a good price that is affordable. read more

D M.

0

21

1

11 years ago

Awesome service! This will be my go to mechanic from now on!!!! If you want good service with aloha, you have to check this place out!!!

Brandon S.

0

2

0

13 years ago

Great pricing & excellent service from a factory trained ASE certified technician. Couldn't ask for more. Mahalo !!!! read more

Brandon S.

86

3

0

10 years ago

This GM master tech fixed my Audi after the european specialists couldn't. I will be back. Thank you Brandon !!!!

Reece A.

0

1

0

13 years ago

fast and friendly service, unbeatable pricing, and very informative. i cant imagine going anywhere else anymore

James H.

0

1

0

9 years ago

Theirs a reason why they have only 5 star reviews. They are great! I won't go anywhere else.

Moe S.

7

4

0

12 years ago

5 stars auto service.

I.H. Auto Service - oilchange - Updated August 2026

People who viewed I.H. Auto Service also viewed

K Way Auto

4.9

(9 reviews)

Came in to get my tire rotation and safety check done and the whole process was efficient and easy!…read moreThe team was super helpful and got everything taken care of quickly. A bunch of awesome men working here--really appreciate the great service! K Way Auto!!

This location was previously Mike's Auto for more than 20 years, and was sold to the new owner…read more They provided consistently good service. The new owner is running things a bit differently, and I'm unsure of the experience of his team. Several of the adjacent shops recently closed and were still vacant. I'm not sure what the future holds for this building. Positives The new owner seems to be fully staffed. They check in your car and enter it into a database. They appear competent and efficient. However, I did not have any major repairs today. Today, I did an oil change and safety check, and it came out to a little over $140. ($30 for the safety check.) They seem to be relatively busy, and we have serviced all three of our vehicles here. It appears that they are set up to do most servicing and repairs. I will update my review if I need to do something other than an oil change. Negatives They accept credit cards, but I found out that they add a 3% surcharge. Unfortunately, I was informed about the charge as he was running the card. I offered to pay with my debit card, but he said it was too late. He simply tried to push the cancel button repeatedly and said, "Sorry." Suggestion For better customer service, he should have offered to do a refund and then use my debit card. Also, post a sign at the counter about new policies or charges.

Maui Auto Care

4.8

(19 reviews)

Walked in looking for a simple oil change quote on my Acura. Before I could even explain what I…read moreneeded, the guy behind the desk cut me off and said he doesn't work on those cars. No questions asked, no effort to understand, just dismissed me flat. The whole vibe felt unprofessional and uncomfortable. It honestly felt like he just didn't want to deal with me--whether it was how I was dressed or something else, I don't know, but it didn't sit right. I was ready to do business, and he wasn't even willing to hear me out. Wouldn't recommend.

Service, cost, communication all far above expectations. Can help you out even if you're not on…read moreisland. Highly recommended.

Elite Auto Repair Maui

(23 reviews)

This man is so kind. My engine light came on as I was driving from one job to another. On Maui,…read moreit's hard to find a mechanic who can see you unless it's weeks in advance. Given his reputation, he was already fully booked. Yet, since it was an engine light notification, he let me come in as soon as I called him. He ran the diagnostic screen, found that it was nothing to be concerned about (probably a faulty sensor code issue), and sent me on my way. He brought me peace of mind without having to wait weeks for a mechanic to check out my car. I'm so grateful. Mahalo nui John!

Elite Auto is solid! John is an honest mechanic and stand up guy. Quality work and attention to…read moredetail. Will be back if I ever need anything worked on my car.

Keoni's Auto Repair

(14 reviews)

Keoni has just replaced the front brake pads on my Nissan NV 1500 cargo van. It could not have been…read morea better experience. I contacted him by text and told him that I needed to replace my brake pads, and already had them. He said that his customers were cancelling their appointments because of the approaching Lala hurricane, and he could come straight away. We agreed on a price (his quotation was reasonable), and he made his way to my place. He is very personable and pleasant, works quickly and efficiently; I was absolutely delighted with the experience. I asked him for a couple of business cards to hand over to family and friends. If only all tradesmen on Maui were as efficient and trustworthy as him! I will definitely recommend Keoni, and use him again at the first opportunity.

I had a very positive experience. Keoni responded to my call and was able to come diagnose and…read morerepair my vehicle the same day. I had multiple issues car wasn't running and Keoni saved the day. Polite and professional. Explained clearly what each issue was and how to resolve each. He gave me expert service at a reasonable price. Drives better than before. I'm grateful he was the mechanic that helped me. Mahalo Keoni!! Very much appreciate you ! Aloha

Island Automotive Center

(57 reviews)

I'm writing this as a repeat customer, which is why this experience was so disappointing…read more We recently decided to hold off on a repair for our van. Earlier that day, my husband was on the phone with the mechanic and asked whether he could text that same number to follow up. The mechanic answered, "You're talking to me, right?" so my husband texted to let him know we were holding off on the work. We had no way of knowing it was the shop's landline, and it was never mentioned. A week later, the mechanic called asking if we were still bringing the van in. When I explained that we had already texted to cancel, he became short and dismissive, told me he had blocked off the entire day, and waved off the fact that we had reached out by saying, "Yeah, you texted the shop phone." When I pointed out that he had told my husband to use that number, he said "yeah, yeah" and hung up on me. I understand that a last-minute change can be frustrating for a business, and if there was a mix-up about which number to use, that is worth clarifying for future customers. But responding to a paying customer by talking over them and hanging up is not professional. We won't be returning. Good mechanics are worth keeping, but basic respect for your customers should come standard.

Easy to make an appointment over the phone, and my vehicle was repaired rather quickly (done within…read morethe same day). Great value for labor preformed. Alan was very accommodating with my pick up time because I was running late (horrible on my part!) Outstanding customer service and integrity. I will continue to spread the word to friends and family about your shop, thank you!

Master Auto Center

3.4

(87 reviews)

By FAR the most honest, kind, and hard working team of people to take your car to on Maui. They are…read moreexceptional with their efforts, they go above and beyond. Their work is always extremely timely and of high quality. They are friendly and fair. I will never go anywhere else after finding this diamond in the rough! I had been quoted $1083 & $570 for a problem they fixed same day for $147!!!!!

77 days. That's how long Master Auto Center had my 2010 Camaro…read more I brought it in on April 23rd for an engine shutoff issue, AC problems, suspension, and steering concerns. I wanted to support local. I came back for a third time believing they'd deliver. Third time was not the charm. They told me the battery was too weak to even begin diagnosis, and quoted me a price that sent me straight to Costco for a much better deal. Once that was sorted, they diagnosed a P0601, a corrupted ECM, and recommended a repair-and-return service through a company called GOECM for $772. I did my research, pushed back, asked the right questions, and they assured me it was the right call. Weeks passed. The GOECM unit arrived. They installed it. The car wouldn't start, not because of the original problem, but because GOECM sent a blank, improperly cloned module that threw three new security lockdown codes: U0100, P0513, and P1613. My car was now more broken than when I dropped it off. In fact, it wouldn't even start. Now here's where it gets good. When I went in person to check on my car after two months, I found food wrappers, napkins, plastic utensils, and soy sauce packets inside my vehicle. Someone was fine dining in my car, truly having an exquisite time at my Camaro's expense. On top of that, for the entire duration my car sat there, the doors and windows were left open. When I showed up I found actual paw prints inside and outside of my car, because apparently whatever animal wanted to sleep in my Camaro for two months was welcome to do so. They tried a locksmith. Couldn't fix it. They tried GOECM again. Couldn't fix it. Eventually my car had to be towed to a dealership because nobody else could touch it. The dealer confirmed the GOECM unit was defective and that I needed a brand new OEM ECM at $1,838.85 just for that alone. The total bill climbed from $1,363 to $3,589. When I finally got the car back, it was returned with oil and grease on the interior, sticky surfaces, debris everywhere, and I kid you not, a piece of a plastic fork still sitting inside. The exterior had grime and oil still stuck to it from the shop. The AC blower motor they replaced, which is what controls airflow through your vents, now runs louder than it ever should coming off a fresh install. They also quietly slipped 1.5 hours of "special cut out labor" onto the final invoice that was never discussed or approved beforehand. And the steering? Stiffer than before I brought it in. Nobody mentioned it, nobody explained it. The suspension was never fixed either. Both were on the original concern list. I think they just wanted me and my car gone, so they waived those charges and called it a day. To be fair, the ECM works now and the AC was serviced. So it's not zero stars. But 77 days, a defective third party part, a tow to the dealer, a $2,200 price jump, animals living in my car, someone's soy sauce and fork left behind, and steering that's worse than before? That's a 1 star experience. These guys? Trust them to top off your fluids and swap an air filter. Anything beyond that, heed the other low reviews on here. Or don't. I'm not your dad.

M&M Auto Repair

4.2

(25 reviews)

Rear brakes. I spoke with this business on Thursday afternoon late, asked for Monday remote brake…read morerepair. The vehicle VIN as requested, so he had the parts with him. He arrived at my home in Lahaina, on time with a very nice well equipped truck. The entire job took less than 2 hours. he was polite, clean and very professional. I would get service from this company over going to a shop any time. M & M Services many regulars on this side of Maui. i was thrilled with the excellent service. Very skilled. Mahalo to M & M!

Mel was fantastic! I called him after my Nissan Versa started showing the check engine light. Mel…read moreknew exactly what was wrong based on our phone conversation. (Turns out he's a Nissan Master Mechanic - bonus!) I happen to know that the procedure requires a few specialized tools, and Mel had them all at the ready. He even was able to show up with the parts he needed. He solved my problem *so* quickly, and he was very personable. I enjoyed talking with him while he worked. I was expecting my car to be inoperable for several days, but Mel got me back on the road super fast. I highly recommend him and his work.

Autotech Maui

(35 reviews)

These guys got my car fixed within 24 hours. I needed a rush repair to ship my car. They made it…read morehappen. Great service all around. A bit pricier than other repair shops, but well worth it considering my time crunch. Great job

Best of the best! I couldn't be more pleased having entrusted them with my Range Rover, they've…read moredelivered every time. This is the only place I will ever take my vehicles here on Maui! Five stars

Kihei Automotive

4.6

(88 reviews)

Amazing shop and mechanics, very clean shop and very honest! Their work quality is excellent and…read morethey stand behind their work. Remember that you get what you pay for.

I called them and got an answering machine. I left a message, saying that I wanted to replace the…read morefront brake pads ONLY on my Nissan van, explaining that the rotors are in perfect condition (the van has only 48,000 miles, and never carried more than 700 pounds, way below the normal payload on those heavy-duty vans). They called back and quoted $1,040 for the front brake pads + rotors. Again, I explained that the rotors are in perfect condition and do not need replacement. They replied that if I refuse to do the rotors, they won't replace just the brake pads. The surface of the rotors has no grooves, no scratches, they are not warped, and the pads have still 2-3 mm thickness; the brakes do not squeal. This is bargain-basement sales tactics, trying to push for the purchase of parts that do not need replacement. Shameful! Incidentally, their quote for pads + rotors was 50% higher than that of another shop that I have been using for years. I am taking my business elsewhere, and will not give them another call in future, as they are out to rip people off.

R & R Automotive Center