The smell as soon as you walk in feels like it's going to give you cancer. Its not a nail salon…read moresmell, its a over done oil or old candle smell. Everyone I was with and in the lounge smelt it. Major turn off. Now to the nails, I have NEVER gotten a manicure in under 15 minutes. The very next day I had multiple bubbles under my polish, the girl most definitely did not let my polish dry before adding another layer. THREE days later, the corners lifted and DAY FOUR all of my polish peeled off in one piece, nail by nail. Ive done my nails at own and have had more luck with them lasting longer & looking better. Would not recommend this salon unfortunately.

I recently moved to Decatur and was looking for a place to maintain my eyebrows. I've always gotten…read moremy brows threaded, but since I couldn't find threading services locally, I decided to try waxing for the first time. After doing some research, I chose Chic Nail Lounge because it had great reviews, especially for eyebrow services. I booked an appointment for an eyebrow and lip wax. When I arrived, I explained to the technician that this was my first time getting my eyebrows waxed, that I usually get them threaded, and that I was nervous. I specifically asked for a simple clean-up--not shaping or thinning, just a light touch-up. Unfortunately, my experience did not go as expected. After completing the first eyebrow, I immediately noticed that it was much thinner than I have ever had in my life--far beyond a "clean-up." It felt like most of my eyebrow had been removed. This was really upsetting, especially since I had clearly communicated what I wanted. The lip waxing was also not done carefully. There were still noticeable hairs left behind, and the waxing itself felt very harsh. The next day, after washing my face, I noticed that I had developed two small scars on my lip area, which I believe were caused by the waxing process. To their credit, I was not charged for the eyebrow service, and I only paid for the lip wax. I do appreciate that gesture. However, I am now left waiting for my eyebrows to grow back and dealing with irritation and scarring on my lip. Overall, I was really disappointed with my experience. As someone new to waxing and new to the area, I was hoping for a more careful and attentive service--especially after explaining my concerns upfront. I hope this feedback helps others who may be considering trying eyebrow waxing here for the first time.

They are always polite & friendly, I have always left pleased with my nails. The employees are…read morereally good about asking me if I want the length of my nails cut down or if I want to keep them long.

omg..I can't praise these guys enough. BY FAR my fave nail spot in all of central Illinois &…read moreIndianapolis. Not only are their prices fair, but their staff is incredible. My nails are soooo gorgeous after I leave..and stay on far longer than any other salon I've gone to..and if something isn't right, they take care of it immediately. I can't tell you how much I love them..no other salon even comes close

I'm hoping that everybody sees this they have great service they fix my problem and I will go there…read moreevery time when A Mani or a manicure please try them they're wonderful

Great job always. Love the service, manicure, pedicures and my nails. Thank you for always having…read morelast minute appointments.

I got a manicure with overlay!! i love them so much Kevin did great. It was calm and so peaceful…read moreinside too. Will definitely be going back

Called ahead to see wait. No wait at the time so headed their way. Removed dip and followed up with…read morea shellac mani. The dip was removed without any struggle. Nail beds were cleaned and new mani was well done. Heni (did not ask her to spell) was my person. Definitely recommend.

Pedicure, worst one ever received in 35 years, Jagged nails, sloppy, no file, left with calluses,…read moreworst experience ever!!!!!! $38 of a waste

This was my first time at this salon and I'm so happy that I came. I chose the regular $45…read morepedicure and it was amazing. Dan was my nail technician and he gave me the best pedicure that I've ever had. It started with a lovely scented hot water soak followed by a sea salt foot and leg massage. The pedicure also included hot wax, hot towels and another massage with the that same lovely scented lotion that was used in the water. The finish was a great polish with my feet feeling and looking amazing. Worth every penny. I highly recommend.

Love the older guys work. They always busy so u have to be willing to wait a lol but but well worth…read moreit.

I give 1 star because it would not let me give 0. You should not have to wait 3.5 hours for a…read moremani/pedi to be finished, especially when they only spent 10 minutes on my pedicure and applied one coat of polish. The polish was not the correct color I asked for. I tried telling the girl and she just ignored me. My nails look awful. The paint job is awful. My nails on one hand are shorter than the other hand. The design was horrible and looked nothing like the picture I showed them. I asked if she could paint a solid color on my nails because I was not happy. She said she would have to charge for another manicure. She painted the design nail a solid color but I declined the rest. I was not paying for another bad job. I will go elsewhere and have them fixed/redone. I will never return to this place. Not professional at all.

Overall nail salon is probably a 3-4 star place. Rated 5 stars for Richie's customer service and…read moreskill. There are two people (Penny & Richie) who work here on a regular basis that speak enough English to hold a conversation the others can't understand the difference in hot/cold water. The pedicure was mediocre at best. But I absolutely loved my full set that Richie did! He paid attention to every detail and I left very satisfied (which is rare.) Will definitely be my "go-to" spot while working in this area from now on as long as Richie is there!!! Likes: They take appointments and walk ins. attention to detail on full set Color options Low odor/fumes Dislikes: Prices seem higher than average ($40 for full set, $30 for basic pedicure) Poor English (expected- but couldn't even get the hot/cold water understanding while getting a pedicure) They strongly push you to get gel polish (up-charge) even after you've stated you want regular polish.

My bestie and I came in today and got pedicures and a full set. Penny is so good best pedicure…read moreloved it. I got my full set from Tracy she was so fun she's new from New York and she's SO good looks better than any I have had before. She was a lot of fun ! If you are looking for a great nail salon. Good prices and they do a Fantastic job!

Nail fills & pedicure. Excellent service and amazing staff & owners. Highly recommended!read more

Emmy does such a fantastic job! She is gentle, gives a great manicure and enjoys doing nail art. I…read moreget the dip, and have gone up to 1 month with no lifting and my nails still look good!

Eh still pricey and an okay job but my hair still hangs in my face, as I get told I have such…read morepretty hair( thank you I think) but the humidity is killing my natural wave and it needs thinned out big time... I may give them another try but as for the future I will see

A few days before Easter my adult daughter and I went into Supercuts to have our hair washed and…read moredried. Before we paid $19 to get our hair washed and cut, about $6 just to get it washed and dried other times. Imagine my surprise when they charged us $18.25 each to have our hair washed and dried. Needless to say we will not be going back.