The boba tea was amazing it bothered me a little that they kinda never have tapioca pearls but it's in a mall and there's usually a lot of costumers so I don't judge ! I went with my friends and the workers were very sweet and fast with our orders read more

I Heart Boba - a group of people standing around a table - Coffee & Tea Near Me - Mesquite, Texas

Still one of my go to spots everything I go to Towneast. Always consistent and friendly staff. One caveat is that I wish there was a way to sample as not to get an overly sweet or too tart drink. We threw away one of our drinks because it was way too sweet even for me and I have a sweet tooth. read more

dirty. the milk tea is warm, way too sweet and has an unauthentic taste. the boba is way overcooked and not chewy at all. 0/100

1/2/2023. Yelp and Google say it opens at 10. So I got there a little before ten and waited. There was a guy working in the back. So I waited by the counter for an hour. REALLY craving boba, and mesquites options are slim! I'm also 8 months pregnant, and this is what I was craving. I even called a few times, and no one answered. I grabbed a chair and put it by the counter so I can sit and wait. Then a lady came out looking surprised. She didn't ask for my order; I asked if I can order. So she said let me ask. Then she said yes, and I ordered a boba tea. Then she said the boba won't be ready for about another hour, and she explained that there was no one else working... but there was someone working. I asked her what time the place opened today, and she said I don't know, like 11? Holy cow! How do we not know when we are open? Anyways. If you want to be served by lackadaisical and confused employees, this is your place. read more

First of all, I always like to try things I haven't tried and give my opinion on them. This place wasn't too good for me. It tasted artificial and not real. I've been to a lot of Boba places and just seemed like that to me. Would I try it again? No I wouldn't. I would try a different place and hope it taste fresh and real! read more

My family is from Mesquite, so we go to Town East Mall every once in a while. When I Heart Boba first came, we were so excited! We'd always order something from there when we were at the mall because it was always decent quality boba. When I came with my friend, I noticed that the staff was different. They all seemed to not know what they were doing, especially when it came to the punching in your number for the free drink deal along with the dollar off a drink Yelp deal. Thankfully my order came out fast and was pretty good (I got the boba cream green tea), even though there were quite a few people in front of me. However, because of the nature of the employees and the look of the place, I was skeptical about the quality and cleanliness of my order. I don't know if I'd come back...maybe if the staff changes? read more

They did away with the rewards- and the response on why was that the manager didn't know how to work it. Not very customer-centric. Overpriced and not that great anyways.$ $0.65 each add-on is a bit steep. Will take my boba cravings elsewhere. read more

I've been here 3 times already and have no complaints! I first used to go to the I heart Boba in Saigon Mall, but once I found out about the brand new opening in Town East Mall (which is closer to me), I HAD to check it out. And yep, just as good as the one I was used to. Same taste, same price. Good service from the ladies there, and no obnoxiously loud music like the one in Saigon Mall. From now on I'll be coming here to get my boba fix even faster. ;) They also sell smoothies, coffees and other drinks, but I haven't tried those and don't think I will. I don't think anything would be better than their boba! Oh, and their boba teas are around $3 for a HUGE cup. Which is the only size they serve. Pretty good for the price! read more

On any other day I would give them a 5 star..maybe I am just so upset that this is the only bobba place within 15 miles and I drove all the way here walked through the mall stood in line 20 minutes only to be tomd they are out of bobba (the only reason I came) so to leave empty handed and park all the way across this scorching hot parking lot to my 130 degree car is very disappointing..I can't wait until I move away for this baren place read more

Best Boba Place ever!!!! ^-^ I am a boba fan and this is my first go to place since its really close to my house. The employees are nice and helpful. They are pretty fast at making their drinks and are helpful when you ask for directions at the mall. The employees of I heart boba are always trying to make sure you are satisfied with their drink, they would even remake it, if your not happy with it. They even have a reward system where when you buy a certain amount of drink, they will give you a free drink. My favorite drink there is their Thai Tea with egg pudding in it. It's super creamy and yummy. ^-^ read more

This is the worst boba i've ever had, i got the taro milk tea and it tasted like sweetened warm bath water. The Boba jellies were good. Rest of drink was trash 0/10. read more

I had this boba made me chronically have the worst stomach pain ever I was in the restroom clenching my toes with the strongest grip to the carpet I I threw up from the boba it made me feel I'll I had the worst headache, and received the worst moment I had in the restroom. I think I made a discovery of diarrhea type three pain is all I felt for 2 days straight I think there boba is lethal and should be examined with care I don't know what they put in there my wife and child had the same symptoms and problem so my experience I can say it's not good... read more

Got the passion fruit green tea with boba. It was the most delicious tea ever! Everytime I come to the mall I have to stop for some tea. read more

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This is the worst boba tea we've ever had. My son got sick and my daughters tasted like coffee when it was passions fruit. There were so many workers behind the counters not doing anything, whatever they were mixing the bobas in were not washed well. A pile of dishes all over the place. If I could give this place a zero rating I would. Please hire an age appropriate shift leader. If my kid would have had a coffee allergy this would be a different message to different people. There was nothing delicious about todays drinks. read more

I got the taro cream tea, the drink was good but the boba was really soft and not chewy at all. read more

I Heart Boba - Taro cream tea - Coffee & Tea Near Me - Mesquite, Texas

Every time I go to the Town East food court, there is a line in front of I Heart Boba. Today I stopped to figure out what the fuss was about. They had little samples of a honeydew and strawberry/banana smoothie. Yum! I was in the mood to try their bubble tea and my 8 year old was begging for a smoothie. My son got a watermelon smoothie (not on the menu, but they had the fruit) and my chocoholic husband got a chocolate smoothie (they use a lot of Hershey's syrup). I tried some of both and they were delicious! I ended up ordering a pudding green tea. The cashier told me a little about it beforehand, but I thought I was getting a little bit of pudding in addition to the bubbles, not a lot of pudding and no bubbles, so was a little bit disappointed. My fault, not hers. Drinking pudding tea is like sucking chunks of flan through a straw. The experience was interesting, a little disturbing at times, but okay overall. I don't think I'll order it again though. Most items are $3-4 which isn't very pricey if you compare it to smoothies anywhere else. I'll definitely stop back again to try the chai latte tea when I visit (or at Saigon Mall which I live 5 minutes away from). Everyone was very friendly and helpful too! read more

I've been craving boba and this hit the spot! I was very surprised at how good the drink taste! I've been to many tapioca places that used powder or something and it's just gross, so I wasn't expecting anything from a place in the mall BUT I was surprised! It was soooooo gooooooddddd I mean it was delicious ! I will back! read more

I would come here every now and again to get a Peach Sweet Black Tea and some black tea Bobas. I've never had an issue before yesterday. I decided to show a friend and we both ordered. I had specifically said Peach sweet Black Tea with Black Tea bobas but somehow it came out as a Peach smoothie?!? How?! And then when they called my "order" i had said that i ordered a Peach sweet tea with boba, the girl very snarky replied that no, that's not what i had ordered. She was very rude and kept arguing that it wasn't what i ordered, etc!!! I am in customer service and you can bet that if i talked to any of my customers like the way she spoke to me, i would be fired... i got a refund and I'm pretty sure while i was, she was in the back snapping pictures of me... i won't be back until people are more customer friendly and learn respect for others... read more

Worst coffee milk tea I've ever had!! And their boba balls are smaller than the other places I've been. They also wouldn't take my $1 off coupon I earned for checking in on Yelp! The mango smoothie however was pretty good. read more

I Heart Boba - Mango smoothie with mango popping boba, super duper sweet! - Coffee & Tea Near Me - Mesquite, Texas

Love this place! When i worked at Dillard's in the mall they would deliver to us. You must try their Taro smoothies! Delish! read more

I was not satisfied with the customer service and it wasn't clean. They were out of too many things. I left.

I always make sure to stop by here whenever I'm at the mall. However, the service here is on and off. Usually the drinks are made differently and they aren't consistent. The boba also isn't the best that there is, but it's the best that you can probably find in the area. They have a customer rewards program that's really convenient so definitely make sure you take advantage of that if you come here because it will eventually add up and you'll get a free drink! read more

I love the drinks here. Strongly recommend Honeydew milktea and avocado smoothie!! Will try out more drinks later and will definitely come back. read more

If I could give it ZERO stars I would!!!Worst boba I had in the DFW area FOR SURE!!! I asked for a strawberry smoothie and they gave me this disgusting drink. It's basically like strawberry flavored water it's DISGUSTING I used to love this place but after today I'm never going again. Before I got this I had another drink with the same problem and I asked them to make it again and it was still HORRIBLE. And the cashier still had the audacity to ask me for a tip. NEVER GO TO THIS RESTAURANT EVERRR!!! read more

I Heart Boba - boba - Coffee & Tea Near Me - Mesquite, Texas

We were in the mall and had a desire for Boba Tea. My friend suggested it and said she'd been before. After scouring the menu and asking for recommendations, we decided on the Taro Coconut Cream smoothie and the Lemon Honey tea add popping lychee and boba. It's not your write home about it type place but worthwhile. Definitely scratched our itch, would go back again. read more

This place is horrible, customer service is a 1 out of 5 for sure, the lady at the register was rude, kept trying to rush us through our order after I explained it was our first time here, then she asked us if we could go get change since they didn't have any quarters or pennies and she needed 9 cents to finish ringing us up. Also don't bother with the yelp check in, she said they don't do that anymore even though it's listed on here. I got a strawberry banana smoothie for $5 and change it was ok, nothing special and a bit over priced but it is the mall but due to the customer service I definitely won't be back. read more

Orange and vanilla smoothie is delish! It tastes like starbursts - who doesn't love that?! read more

I Heart Boba - Yummyy! - Coffee & Tea Near Me - Mesquite, Texas

I love going here, tbh my favorite employee is Sandy. She always knows all the best drinks and she never fails to satisfy my cravings.

I came to redeem my frequent diner free drink voucher and then said they can't honor it because they got a new machine and I have to start over!! He took my voucher and crumbled it up! Bubble Bubble Tea in rockwall is much better anyway! read more

I had one of the smoothies at a restaurant with tapioca pearls. It was good and I jumped at the chance to have the drink again. There was a huge selection and the guy behind the counter was funny and willing to make great suggestions. If I am ever at this mall I will stop in for another bubble tea. read more

Tried the coconut cream boba tea yesterday with my best friend and we won't be back. Had to ask them to sweeten it after it had been made and then he added wayyyyy too much fructose to it.. neither of us could finish it. Definitely no need to return. Will make the trek to Rockwall and visit Bubble Bubble Tea House the next time I'm craving boba tea. read more

I tried I Heart Boba for the first time the other day, and was pleasantly surprised. I thought for sure it would have been some over-hyped teenybopper place but I was wrong and will be giving them my service yet again. The location I visited was inside Town East Mall at their food court. I got my Cookies and Cream shake almost immediately, and my friend got his Strawberry-Kiwi (if memory serves) just as fast. The flavor was delicious and well blended, it was creamy and you could taste an Oreo like cookie in every sip you took. read more

Absolute love their teas and all the pop flavors you can add to it!!! The combinations and selection are endless read more

I Heart Boba - Mango green tea - Coffee & Tea Near Me - Mesquite, Texas

Ordered mango green tea with mango popping boba. Tea tasted like city water with a hint of mango and the popping boba left pieces of what felt like plastic in my mouth, that i had to spit out. The boba didn't even have a mango flavor and wasn't juicy. It was so bad I threw it away. read more

They don't except the YELP coupon anymore so don't bother & they also don't blend their drinks anymore either. I only came here because I was in the mall & didn't feel like driving 30 mins away to get boba but guess I will now. I'd rather drive further to get better customer service & get the drinks the way I prefer. read more

Just called to get directions and guy had an attitude and couldn't give a landmark and hung up on me. So thanks but no thanks no business from me. read more

Great selection of drinks! Personally, I think this is the best boba place in the area. Workers are very friendly and always gave drinks with smiles. I recommend this location to all my friends and they love it! read more

I would give ZERO stars if I could, Honeydew smoothie had a funny, almost spoiled after taste to it, almost like it was being covered up by sugar !!!! Absolutely disgusting that they cannot seem to use FRESH fruit, but rather fruit that is past its time to be thrown out!!! NEVER GO HERE!!!! read more

I came up here and asked what time did they open they looked at me and laughed at me and said nothing to me , is this how y'all treat yalls customers read more

I used to come here ALOT and loved the place but recently it seems like they stopped giving a shit about thier customers. The restraint is called I heart boba yet the past 5 times Ive come here there wasn't any bobba. Not only is there not any bobba but the staff is shit I came by and asked how long it would be till the bobba is ready, the cashier told me 30 minutes, came back 30 minutes later for a different girl to tell me "it's not gonna be done for a while" then she went and talked to another employee and they both looked back at me and gave me a snarky grin. I know town east isn't the best quality mall, but damn it takes a lot to make a bobba shop ghetto. read more