During the packing the company employees stole three Amazon TV FireSticks from me, as well as some…read moreSamsung S8 phones. I confronted the company owner about this and told him that I wanted my property back. He told me that would pay for the property's value and that the person responsible would no longer be working there. I received a check for $85 for the FireSticks. They also damaged two drawers from an antique desk from England. The owner took these drawers and had them repaired satisfactorily. The point is, they should have been more careful and the drawers should have been taken out and wrapped in shrink wrap and blankets so they would not fall out when the desk was picked up. Also, when the repaired drawers were finally delivered to me, the owner brought along the employee that I believe stole the FireSticks from me! He was obviously never let go! The man is a thief and a con man! The owner is a sincere guy when he is giving you a quote for moving, he wants your business. When they show up to do the work, however, they goof off, they are careless with your belongings, they steal from you, your items get broken. He does not deserve to be in the moving business! Moving is a difficult time all by itself. You need a company and people you can trust. This is NOT that company. Stay away from this company, you will live to regret it!

It's been a while and we used them twice, but one of the crews was Rob D and William and I'll give…read more5 stars because: 1) my wife was satisfied with them, and didn't complain about anything, which is a lot more than I can say for her stuff that I move (grin); 2) They carried some very heavy stuff and had to navigate through awkward spacing and seemed to take pride in the challenge.

Let me start this by saying the gentlemen that came and actually made the move happen seemed to be…read moregreat guys. A lamp was damaged in transit but the mover who did so told me immediately instead of hiding the issue. That showed integrity and as a customer I appreciate that. My problem with Expert Movers is there owner did not excel in customer service and the movers who were conducting the move did not seem very well educated on the business side of the company. The final price was about double what I was quoted out. I received a discounted rate because only two movers showed up that morning, but it also took them twice as long as they expected. Life happens, not upset about paying extra but the customer service is where the company failed big time. When I inquired about the broken lamp I was met with a combative response, telling me I should've read the contract better. I understand I signed on the dotted line but the way that was explained to me was poor and the combative tone of the owner explaining this to me was quite off. At the end of the day I could care less about a lamp, I could also care less about one mover not showing up, and I could even go as far to say I don't care about the price being double of that which I was quoted. My problem with this company is their poor customer service and aggressive tone. Since the last conversation (argument) with Kevin their owner I have not received any further communication. He said he was going to have the movers send me a copy of the contract, and then quickly hung up. I did receive a cell phone picture of the contract but have yet to hear from Kevin, the owner. I chose this company based on reviews, they were not the cheapest quote, and certainly not the cheapest final price. Business is more than signing the dotted line, business is about customer service of which this company struggles with. I hate to leave such a poor review, unfortunately the service was very poor. We all have bad days, and maybe that was what was happening. I hope the best for the company, and their staff.

The movers were great. They packed and moved a small house worth of furniture without damaging the…read moregoods. They charged a reasonable rate for an intrastate move. The movers were good natured and completed the job quickly. They did show up 1.5 hours late, but they ended up moving some furniture at our destination out of scope of the original estimate without complaint or extra charge.

Excellent professionalism doing a good job with an affordable and affordable price. I will…read moredefinitely recommend them.

These guys are great. So glad I found a company to move some things around the house for me. 4…read moreguys showed up full of energy and on time. So glad because they moved my hot tub off the deck. Once construction finishes, I will be calling them back to put everything back in place. Thanks Guys! Job Well Done!

I found them while scrolling on social media. They had someone in the area to come quote and we…read moremoved forward. Don't judge me. But I've been neglecting getting it done. But ultimately I don't want to age the roof prematurely. Both people I worked with were amazing. Professional and easy to do business with. Highly recommend them!

Their team provided excellent service. The price was fair. Arrived on time. I will be definitely be…read moreusing them in the future.

I really want to support women owned/black owned businesses so typically if I have a good…read moreexperience I'll write a good review; if an experience does not meet my expectation I just notify the owner and won't return. A poor review from me is rare. That said, had I seen the previous negative review prior to choosing the company I may have proceeded differently. I originally put in an inquiry for a deep cleaning through the project feature on Yelp. I was contacted by Sherri, the mother of the owner who informed me she helps her daughter with scheduling. I explained that I needed a deep cleaning prior to a move in. She asked questions about the size of my home and specifics that should be done. She initially quoted $350 which I knew was too low for the size of the home and scope of the project. I asked if they wanted to schedule a walk through for estimate and she said that wasn't necessary. I told her that I wanted to pay a fair price for the task and told her that I would send pics of the house for reference of the size and condition. I sent a number of pictures and indicated problem areas such as the kitchen floor, dirty windows and Dusty blinds throughout. I was informed that given the specifics of the "chore list" and the request for interior Windows the fee would be $650, to which I agreed. Destiny and Christi (the owner) arrived on the designated Saturday morning a few minutes late due to an understandable bridge lift delay. The cleaning products and equipment they had seemed minimal and of low quality. They explained that they forgot to pack any gloves and were running to late to pick any up on the way. I offered gloves and showed them a pantry equipped with cleaning supplies and told them they were welcome to use anything in the closet to include any of the snacks, water, red bull, as all the items were purchased specifically for people helping in the home. I gave a walk through of the house and told them that I'm available for any questions or comments. The ladies were friendly and got to work. Unfortunately, even after 5.5 hours of cleaning, none of the areas appeared well cleaned. Wiping of surfaces seemed to just smear on clear or shiny surfaces. Blinds received a cursory brush with the swifter duster but needed an actual wet wipe given they did not appear to have been cleaned for quite some time. I was surprised to see them work ungloved in the toilet and mopping with a basic bucket (no wheels) and what appeared to be a dollar store quality mop being squeezed by hand back in between dunking back into the dirty mop water. The mop water was not changed at any point, just dumped at the end. I pointed out that the interior stove and window was still filthy and the young lady explained she did her best by wiping with Windex and a rag. They did not have oven cleaner or know of other products to clean oven interiors. Here's where things really went left...At about 4pm Sherri (the mother of the owner) called me and said she was unable to get in contact with the young ladies. I informed her they were still at my home and I could have them call her. Sherri went on to say that the ladies missed their 2 other afternoon appointments "trying to clean my home" so I would need to pay more. I replied that I would be paying the agreed upon price that I received in advance in writing and that if there was an issue with that price it should have been discussed with me during the walk through or at whatever time they realized they could not fulfill the agreed upon contract. Sherri became upset, loudly talking over me, and told me that the "girls are young and don't know those things" and that because they chose to not show up to their other appointments it's only fair that I pay them more. Mind you, Christi-the owner, is inside my house and has not said one word about the job being over time. Not sure who schedules 2 inexperienced young ladies to do a "deep clean" of a 2800sq ft. home with 4 bathrooms with 2.5 hours as the alotted time. Sherri informed me that if I wasn't going to pay more the cleaners needed to leave, which was fine since the majority of it needed to be redone anyway. I paid the agreed upon amount and the following day invited Sherri the opportunity to come do a walk through of the home and smell the dirty mop smell that was now overwhelming, prior to my review. She declined and said that I was told they "don't specialize in windows" and that my comments about the work were "harassment." (Side note: their page indicates interior window cleaning as a specific service offered). This company may be ok if you have a need for very basic vacuuming or light dusting (that you don't want wiped free of dust). They did a nice job cleaning the tubs and toilets (credit where I can give it) but the bathroom floors were not thoroughly swept or mopped in any corners or areas behind toilet, or under claw foot tub. I'm including a few pics that I have already shared with the company.

I am getting my unit ready for renting out. The cleaning crew did a great job for a reasonable…read moreprice! Prior to their cleaning there was wood dust everywhere. After they finished the dust was gone and the place is ready for a renter to move in. I would recommend them to anybody looking for a great deep cleaning.

Over the years I have used eastern floor covering to do all the flooring in my home to include…read morehardwood, title and carpet. They have always done a great job from the start to the end of each project. I highly recommend them they have great customer service and the installation was excellent . I think they have reasonable prices and a great reputation. Im sure any future flooring projects in my home will include the great folks at Eastern Floor Covering.

Eastern Floor Covering provided excellent service. They were extremely patient and helpful while…read morehelping me decide on carpet vs lvp, making sure I got the best value. In the end, I chose carpet. They were even kind enough to hold my order for 3-4 months in their warehouse because I wasn't ready for it to be installed. On installation day, the technicians carefully moved furniture out of rooms, installed the carpet and replaced furniture. It was all pretty seamless. I chose Eastern Floor Covering because I really liked how engaging Chuck is. This is a small, very patriotic company that doesn't hesitate to remind the community of our shared values.

I absolutely recommend Just Floored. Ashley was amazing to work with and patient as well. She was…read morehelpful In coordination of all the aspects for both projects in my home. The crew that she sent us for our shower was amazing! They were quiet, professional and the work quality is beyond my wildest dreams. I will not use anyone else in the Hampton Roads area for flooring... ever!

I highly recommend Just Floored! Beginning with their friendly and accommodating office staff to…read moretheir workers who are capable and responsive to our needs. I am a Warranty Manager for a Residential builder. Owner Rick Lassiter has impressed me by his ability to get the job done, his honesty and integrity in dealing with our homeowners. The quality of his work is commendable and always completed in a timely manner.

Eddie was extremely respectful and timely! We were able to do a full transaction within a couple of…read moredays and the results exceeded my expectations! The quote was competitively priced and I would definitely would recommend this company !