Haircut was so so, hard to mess up a buzz cut but if you have a beard, stay away from this place.read more

robin is aggressive and will not let you take time to communicate what you want YOUR HAIR to look…read morelike, ends up doing a shit job anyway. Tells me to my face that's a good hair cut, she can't make it look like a picture of a white man. No duh, no one's asking anyone to make my curly hair straight and the answer sure wasn't to cut every bit off maybe just maybe with curly hair--it needs to be LONGER to get the style in said picture but you couldn't take two seconds past your racist ass to think. It was obvious that she had an issue with his ethnicity from the start but we took a chance any way and now are left with this shit show. Don't waste your time if you're not black enough, Hispanic doesn't count either

Amazing customer experience every time. Pauline and Emily take care of my husband and I and are…read morealways accommodating to our hectic and ever changing schedule. They take us in time and make sure to fully address all our needs. Full pedicures for us both and full facial wax service for my husband to keep him high and tight. Always looks masculine without all those rogue long hairs that always seem to appear overnight. Can't say enough good things. We've been constant customers the last 2 years and will continue on!

Took a long time sanding my nails. I must have been there 2 hours between the wait (I had called,…read morebut was pretty much a walk in). My nails are lumpy in places and thick at the tips. The skin around my nails is irritated from all the sanding. Won't be back. On the plus side they are very friendly. Didn't appreciate all the pro-trump chatter on the part of the clientele discussing the destruction of the East Wing and excusing it on the basis of Obama converting a tennis court for basketball using only paint, and Jackie Kennedy referbishiing the WH to historical accuracy. (Painting everything gold makes the Oval Office look like hillbilly tacky. ) The entire conversation Made me very uncomfortable and should have been shut down by the manager as inappropriate for a private business.

Today I visited his salon for the first time. After reading the most recent reviews (necessary…read morebecause the poor reviews were from when it was owned by the previous owner), I called an scheduled an appointment and was able to get in the same day. First, the establishment was clean, spacious, well lit and welcoming. Second, I was greeted by a very friendly young lady when I entered, Ivy. Ken was the technician that did my gel pedicure and manicure. Ken is MAGNIFICENT! He was very pleasant and he took his time, paid attention to the details, and even re-polished a nail three times because the top coat didn't cooperate. This was WITHOUT A DOUBT, the ABSOLUTE BEST service I've received in a nail salon in the 30 years I've been going. Thank you Ken and Ivy for a pleasant and relaxing experience. I will definitely be back!

I'm incredibly disappointed with my experience and will never book here again. In fact, I would…read morecaution anyone looking for a new salon to think twice. I've never had design nails done before, but I'm taking my daughter to Disney and thought it would be fun to get Minnie Mouse nails. As a single mom, I can only schedule appointments while my daughter is in daycare, so I planned this as a rare "me day", my first one in almost 20 months. I booked my appointment three weeks in advance for 10:00 AM and received written confirmation stating, "See you at 10:00 AM." On the morning of my appointment, while I was dropping my daughter off at daycare 30 minutes away, the salon called and told me my appointment was actually at 9:00 AM. Despite me having confirmation that my appointment was scheduled for 10:00 AM, the response was essentially, "We called the other appointments and they can't move, so we can't do your nails. You can come sit here and we'll see if we can work you in." So because of an error on their end, I was the one who lost my appointment. As a new customer, I was apparently the easiest person to bump. What was most disappointing was not the scheduling mistake itself, mistakes happen, but the complete lack of effort to make things right. No accommodation, no attempt to prioritize me, no solution. I took time off work, arranged my entire day around this appointment, and left feeling completely dismissed. Customer service matters, especially when the business is at fault. Unfortunately, this experience ensured I won't be returning.