Be very careful and dealing with this company. The owner is charming but don't trust him. They run a very disorganized place. I have been there personally and saw the storage warehouse. In addition they mishandled multiple items from a large estate and did not accurately describe the items so as to get the best price for them. If you deal with this company to sell anything of value: - Take a photograph / document everything before they take it - and have them sign when they get the items. - if the item is valuable - demand they place a minimum bid that is reasonable so it doesn't sell to their friends for for nothing. Don't depend on their opinion. Do some research - It's easy to search Ebay closed auctions for values. Or just google it. - get a timeframe in writing: for them to sell and to you receive payment. Don't allow them to wait months to pay you for it! read more

Very professional. Dropped my stuff off and the sold them sent me a check. Did just what they said they would. Will use them again in the future for sure. read more

I dropped off a load of cell phones to be sold by them back in Feb 2013. It is now November of 2013. All phones have been sold, and I have yet to receive any money for the items. Repeated emails and phone calls have gone unanswered, or met with "my boss will call you back tomorrow", which never happens. At one point, when were were still in email communication, it was mentioned that many of the cell phones had issues with them. This was a fact that I had passed on when I dropped off the phones. I specifically stated that I hadn't tested all of them, but that recent batches I'd sold myself were about 70-85% completely working. I suggested that large lots of them be sold in "as is" condition. I don't know if the fact that not all the phones were in perfect condition meant more work for them, which cut into their estimated profit, which soured their dealings with me, or what. All I know is that I've been extremely patient over the last 9 months. This was approx $2000-$4000 worth of phones too, so it's not like I'm throwing a tantrum over $200 worth of items. I'm only posting this (after being ignored and given the runaround for months) so that people in the future might be aware. I have no doubt that a majority of their deals go smoothly, but I would encourage potential customers of theirs to keep in constant contact so that you know what's happening with your items. At this point, I might be out a couple grand. I really don't know. read more

I had a very mixed experience with this company. I purchased a set of items from eBay and arranged for shipping to a border location in NY. They were very pleasant in communications and quick to respond to questions. I made a mistake regarding pick up timing, and FedEx returned the package back to them. I informed them that this was the case before the package was returned, and they were good about offering to ship the package to a new location. As I am in Canada, it took me some time with logistics (life also "got in the way", as they say). This is my fault. I followed up with a new shipping address about three months later, but did not receive a response to series of emails sent over a period of several weeks. I then phoned, and was told by Angie that they had received my emails, but had looked and couldn't find my package anywhere. Since they acknowledged receiving it back and misplacing it, they offered to refund my money. This isn't what I wanted (I wanted my package), but I still thought that it was pretty professional. A few days later, I received a follow up saying they would need to send a cheque, rather than refund to my card. I said, 'no worries!' Fully two weeks after that email, I received another email from Angie saying that the situation had changed: they would not now be offering any refund, since "[she] didn't quite understand the entire situation" when she made her refund offer. (This was odd, since I was clear about the circumstances in all my communications, including the timeline and my errors.) I followed up that email with two emails expressing my disappointment, and stating that I really just wanted them to find my package. I received no response. I then called and left a message on their business phone number. Again, I received no response. At that point, I gave up. The whole experience post-return was really disappointing and really unprofessional. Given that I made errors, if they had just said that they disposed of my item because I took too long to respond, that would have been OK. Sad, but OK. However, the offered and retracted offer, and refusal to respond to cordial emails and phone messages, combined with their admission that they had misplaced my package* makes me wonder about how they operate. Take this review as you will. If everything goes OK, this company seems all right. But, given my experience (and the review above), I would be very unlikely to order from them again. read more

With the amount of time it takes to communicate with these people, you might as well just sell it yourself. Getting paid takes WAY too long. On 12/18/2014, I got the following message: Congratulations! Your item, ... has successfully sold for ... Upon receipt of payment from the buyer, we will ship them the item. eBay requires that we allow the buyer 14 days, after receiving the item, to inspect the auction items and notify us of any issues with their purchase. At the expiration of the 14 days, if no dispute has been made, your net check will be issued and mailed to you! It's February 9th and I haven't heard anything. I have had the same experience every time I deal with them. Don't expect a return phone call either, you just have to "catch" them in the office if you ever want to talk to them. They do a GREAT job researching and taking pictures. I actually had a lot of items to list with them, but just had to learn how to navigate ebay myself because it's too much work to try to get paid. I sent an email weeks about to see if they want to list a big item. They may not want to because it's going to be difficult to ship. I just wish they could return a call and keep customers up to date. read more

I have taken many items out to sell and have the printout of the items being sold. and a check being ready on 4/24/2014 but still have not received it. It is now June 3 and still no check. Numerous calls and still no action on their part. Hope they are not a big scam! Like about a $500 scam. read more

No stars. They are liars and apparently have no idea how to run a business. They sell your item and tell you the check is in the mail, when it's not. They will tell you they left you phone messgaes when they did not. They do not respond to emails. And the co-owner, Angie, has a flippant attitude when you call them on it. She promises to check into the matter, but doesn't. She only tells me the check is in the mail. She refuses to tell or ask why the check hasn't been sent until one work day ago when on October 10 they sent an email that it would go out that week or the next. My item sold sometime in September. I still don't have my money and it's the second week of November. And whatever you do, do not tell Angie what she tells you is BS. It hurts her feelings and she hangs up on you. Despite the business' unkept promises - including they will send your money, but then do not. Do not do business with them if you expect: (1) to get your check when they say they will send it, (2) them to keep in touch with you when they say they will, or (3) them to care about why they are not doing what they say they will. read more