As a part of our home improvement journey this year, we finally got around to installing a new…read moredining area light, sconces and a new fan. The Doctor has a history with this business and did all of the initial legwork of going to the store several times to take photos of different fixtures for me to review as I do not like spending a lot of time in stores wandering around. I want what I want and need to move on. Once I narrowed down what I was looking for, it was time for me to visit the store. Cindy Goldstein was the person working with The Doctor and I met her. She was very nice and again, a sales person who was not pushing me on a purchase. Again in my mind's eye, I had an idea of what I wanted on the wall and ceiling and was looking around until I saw that items that caught my eye. Cindy was very helpful and even suggested that for the ceiling fixture, we could purchase the floor display at a considerably lower price, but we got the sconces new. I figured since the ceiling fixture was only hanging, there was no risk in purchasing it as there was minimum handling/touching the fixture. In addition to the light fixtures, The Doctor found the fan of his dreams and we purchased that as well. I gotta say I love the fan as much as the light fixtures as it really cools off the room and the breeze is nice. Cindy was cool and gave The Doctor a discount on the price of the fan as well. Delivery of the items was painless and we were also able to purchase additional globes to have on hand in case one broke (not that I hope we have to use them). What I didn't realize until after we had left was that this particular business was all women owned. I love supporting women and minority owned businesses, especially when they have great products and customer service. I will be back here to look for new fixtures for the kitchen in the near future.

Jessica and Cindy at Idlewood did a great job helping me promptly obtain a replacement for a new…read morelight fixture which arrived damaged from the manufacturer. I would shop with them again, for sure.

I recently had Ben & Josh out to replace 2 main panels and install an EV charger. It was a big…read moreproject and took 2 full days. From the estimate, scheduling, installation and clean up I could not have had a better experience. Being such a large project I thought the pricing was fair as well. There was a surprise, but Ben & Josh moved through that and were very professional in every way. I would absolutely recommend Scott Nelson Electric to anyone. It was a pleasure working with them. Thank you so much--C&P

Scott Nelson Electric did an outstanding job upgrading our outdated electric panel and resolving a…read morewiring issue we were experiencing. From start to finish, they were professional, knowledgeable, and genuinely courteous. They took the time to walk us through every step of the process, answered all of our questions clearly, and made sure we understood the work being done. They also went above and beyond to accommodate our schedule when we couldn't plan the service right away; especially impressive considering how busy they are. The work was completed efficiently and with great attention to detail, and they left our home spotless. The price was very reasonable, especially the level of detail they provided. We're very grateful for their excellent service. Highly recommend!

Customer representative, Daniela, is very knowledgeable and her suggestions were spot on.read more

Absolutely loved this store and their beautiful selection! My husband and I stopped by today to…read moreorder a bathroom vanity and some fixtures. We walked around for about 15mins and not one person came up to help us or even acknowledged us. A couple employees were enjoying their lunches at their desks and the remaining were completely oblivious to the fact that we were there. I've never experienced that before. Management needs to have a basic training on customer service.

I had a recent experience when trying to replace a bulb in a pendant light (1 light in a set of 4)…read morethat I purchased at Fox over 10 years ago. The issue turned out to involve the transformer in addition to the bulb, and required some modifications on parts in order to make the new transformer work with the existing components of the light. Pat and Julio were FANTASTIC!!! They both went way above and beyond to help me figure out the problem and create the right solution, and they understood my urgency in resolving the problem - I was less than 2 days away from selling my home. Their help was instrumental in resolving an issue that I would have otherwise had to provide remuneration for with the buyer at closing. Thanks you Pat and Julio!

Good selection and they don't jump on you right away so you can actually look around without…read morefeeling pressure . Classy establishment that also has beautiful artwork for sale.

We hired North Shore Electric to design and install a gutter and downspout de-icing system. Despite…read morethe system being powered on, the downspouts freeze solid, water backs up, and ice pools at the base--creating a serious safety hazard. We raised this issue last winter and again this year, and each time our concerns were dismissed, with blame placed on us despite the system being turned on well in advance of freezing conditions. We are now being told that their 10-year "warranty" only covers the cable itself, not evaluating whether the system is functioning properly or was correctly designed. In other words, if the system fails to do its basic job, we still have to pay them just to tell us why. What is the point of a warranty if the company refuses to stand behind system performance or take responsibility for obvious design failures? Between the unsafe conditions, refusal to investigate without charging high fees, and repeated deflection, this experience has been extremely disappointing. We would not recommend this company. It's clear that once they receive their nearly $5,000 payment, customer support ends.

Honest work, amazing service, very efficient. Definitely will be using them moving forward.read more

Mike does a great job. He tailors the job to your needs and budget. He is prompt, hardworking and…read moreprofessional.

My house was gorgeous last year and I can't wait to turn it on this year. I'm proud to have their…read moresign in my yard.

We have used this service-friendly store before. Thelma Adams was great to work with. Great ideas…read moreand superior service!

I highly recommend Northeast Lighting for all your lighting needs. They have great prices and a…read moreunique selection you won't see anywhere else. I would especially like to compliment Ms. Thelma Adams, Lighting Specialist, for the excellent customer service she provided. In today's market, customer service is everything. Ms. Adams's professionalism and expertise made it easy for me to choose the perfect lighting for my kitchen renovation based on my taste and budget. I was so happy once my lighting was installed, I returned to Northwest for additional lighting for my bedroom and hallway. I especially love the pendant over my kitchen sink and the gorgeous chandelier in my bedroom. I'm always getting compliments. I will continue to do business with Ms. Adams and Northwest Lighting. Thanks again for everything.

A+++++service, style advice and repair from Jamie and Mike . We not only got two stylish new…read morelampshades for our vintage and ceramic lamps but feel like we made friends as well . Thank you thank you!!! Linda + Sandy.

The Lamp Shader is the place to go to for the most beautiful, high-quality lampshades to fit every…read morelamp. Jamie is a genius at finding the right harp, shade and finial for your lamp. Excellent service and products in every way! They are friendly and helpful.

Love the fixture in our new kitchen. Was shopping for one at many places over the a few months and…read moreit was a fair price. Confirmed with Steve that it was LED & dimmable...perfect. But what wasn't told to us is that it only works with a few dimmers. And when I asked why it was flickering, I was told that the commercial grade, quality dimmer my electrican used was not compatible. But they have one for $39 plus. Yeah not happening. Should have been advised up front of its special requirements. So it cost me more.

Was surprised that most of the lighting we picked was taken right off display, only a couple items…read morewere in original box. Feel like there should be additional discounts for display items. It's not like we know how long it's been out collecting dust and using up bulb/LED life. Of the 9 ceiling lights we picked , three were in boxes, three were from display, and three were special ordered. Yes, the wait time for special orders is like two to three weeks. Just waiting to get their electrician to come install all the lights (for the additional cost).