We were referred to Tom by our appliance repair tech to help with a dishwasher not getting any power. He spent a few hours rooting out the issue, bringing a few things up to code that needed it, and had everything up and running before the afternoon was over. The cost for the repair was more than reasonable and Tom was respectful of our house, making sure everything went back together the way it started. Highly recommended. read more

Dishonest, cuts corners and didn't complete the job, but cashed out my check of course and refused to come back. Hired Tom because my new washer/dryer was tripping my GCFI outlet... He was here for almost 2 hours and proposed a quicker fix or a much more labor intensive fix. When I reiterated all I cared about was the washer/dryer working reliably, he assured me the quicker fix would work as long as I didn't plug any heavy duty equipment like a humidifier or AC unit into the other GCFI outlet in the laundry room. I assured him I wouldn't, paid him and he left. My first load with the washer and the exact same problem happened, showing zero progress after his work. When I asked him to come back, he was suddenly unavailable for weeks, gave me a bunch of excuses and told me to hire someone else. read more

Tom did a fantastic job replacing old fluorescent lighting with LED panels. He even recommended the fixtures to buy. Removed old lights Installed 2 panels quickly. Highly recommend his services read more

A Dependable Electrician - Electricians Near Me

Very knowledgeable with high-quality service. Tom is reliable and always takes good care of his clients. Thank you for setting the standard and being an amazing electrician! read more

Installed outdoor lighting and few other indoor repairs. Took longer than was originally considered because he wanted to make sure lighting was perfect. We're very happy with the final result and highly recommend Tom Krol for any indoor or outdoor electrical installations or repairs. read more

Tom is great! I've had him at my house now for 2 electrical jobs. He is fast, responsive, very thorough. I highly recommend! He has ran an additional electrical line from three kitchen to my breaker box and has changed out an outlet. Tom also guarentees his work for 10 years. read more

Tom did a retro-fitting of a a light fixture at the front entrance to my house. He also re-insulated the cloth wires and got us an LED bulb in there for better reliability. He then consulted the basement electrical and discussed some major wire remediation of the outdated stuff that would take a few days of labor. He was honest with me and did not over sell more work. The work was done in a timely manner and he was respectful of my home. When the time comes to do additional work, I will not hesitate to contact him again. read more

We have called Tom twice with electrical problems & each time he has solved our issues quickly & efficiently. We highly recommended A Dependable Electrician Suzie D read more

Great experience. We needed an electrician to replace a ceiling fixture and repair a bad switch/outlet and used Yelp because we didn't know anyone in the area. Tom was easy to connect with via text, showed up right on time, got the work done without any issues, and was reasonably priced. I'm glad to recommend him and expect we'll be using him again for other electrical needs. read more

Thanks again to Tom for a great job hanging my flat screen TV. I am 100% pleased and will be calling him again when a job is needed. (See picture attached). read more

Tom is very prompt and professional. He quickly diagnosed and repaired a problem which turned out to be more than what I thought and did not overcharge. He takes pride in what he does. I have his card on my fridge now ..... read more

I have used Tom on multiple occasions at my old home in Northbrook, at our new place in Deerfield and lately at my mother's townhouse before we put it on the market. I have also referred him to several friends too. Tom's work has always been of the highest standards and done according to code. He charges a great price for a licensed electrician. The last job he did for us was in updating all the buyer's home inspection items at my mom's townhouse. In the course of doing his work, he also identified several additional home safety items that the buyer's inspector missed that could be considered fire hazards. Even though the job ended up costing more, it was this extra effort to get it done right that would have us recommend him to anyone looking for licensed electrical work on the North Shore. read more

Top notch work! Made sure my wiring was up to code and beyond. He explained everything he did throughout the process. He treated my house like his own. I have an electrician for life. read more

PLEASE READ IF CONSIDERING THIS CONTRACTOR, LONG HONEST REVIEW. My husband and I are very respectful towards anyone whom we deal with, and, in fact, I am in a service profession and am especially mindful of how we treat others. That said, there was NEVER an argument or strong words exchanged with Mr. Krol at any time. As part of our project to dry out and concrete our crawl space, we needed an outlet/electrical line installed to run a sump pump. After his thorough walk through (for which we agreed to pay him $50), we were impressed with Mr. Krol's knowledge and seeming professionalism. He mentioned that he would use his teenage son as an assistant, and we had no problem with that seeing as Mr. Krol himself seemed competent . In fact, Mr. Krol indicated that this would help keep costs down (which ended up not to be the case). As far as a permit, it was mentioned, but he never required us to obtain one and did the work without one. We never refused to get one, nor discussed it at any length. On the day of the work, Mr. Krol and son arrived at 11:30am, a half hour later than the agreed 11am start time. No problem. After the job, when presented with the bill, there was a line item for a half hour charge for 'procuring parts'. My husband calmly asked about this. Mr. Krol replied that they were actually out getting parts from 11-11:30. So he's charging us an electrician's hourly rate of $84 per hour to go to Home Depot. Well, in light of the fact that the total bill was $1117, my husband did not argue with him, we LET IT GO and we paid the bill in FULL without complaint or further discussion. After the job, we could not go in and inspect the outlet that was installed because the crawl space was very wet. Fast forward to a few weeks later when the crawl space is finished. My husband tried plugging in a shop vac and noticed that the outlet cover is not flush with the outlet, causing the outlet to be recessed too far for a plug to make a connection with the electricity. The sump plug appears to be staying in ok, but we were concerned because the outlet was not exactly correct and we had paid $1117 for the job. My husband texted and called Mr. Krol and heard nothing for a few days. My husband finally emailed, appropriately and calmly questioning the outlet and asking Mr. Krol to come by and take a look (after all it's under his 10 year warranty) and we received the following, shocking, unprofessional and insulting email in return: Your number is blocked on my mobile phone. You questioned the time billed for procuring parts and you seemed to question the necessity of an insured labor assistant on your larger job. These appeared to me as doubts of my professional integrity and I pass on clients who present a lack of respect. I do quality work with excellent customer satisfaction at a competitive price. I know what other licensed electricians charge and what they charge for labor assistants. I don't take every call comes in. I provide my unique special service to those who appreciate it since other contractors don't offer what I do. Your job required permit and I risked losing my professional license to serve you but I just didn't feel the love back. In the future, I humbly request you find a different electrical contracting provider. My husband and I are completely insulted, offended and angry that not only did we get a response like this after never having argued with this man, but that he is not making good on following through with his work. My husband kept his cool in the interest of getting the issue resolved, and emailed back multiple times for Mr. Krol to come by and fix the issue, but received no further response (we are probably blocked on email now). We ended up having to fix the problem through other means. I guess even after you pay this man $1117 for a job, he can decide he doesn't want to be your electrician anymore, even to perform his own warranty work. Use him at your own risk, lest he doesn't "feel the love" when dealing with you. read more

We just had Tom out to our house for the third time in 2 years. This visit was to replace 3 ceiling fans with LED lights. Last year was replacement of all of our outdoor lights. He is very meticulous with his work and I always appreciate his suggestions to make my house more automated---light & fan timers etc. He also leaves the space as he found it---clean. Highly recommend. read more

Tom came my home right on time and was super courteous. He diagnosed and solved my issue within 30 minutes. He was very knowledgable and professional, while at the same time, super friendly. I am very glad I found him and I will definitely call him again. read more

Had Tom install some lighting fixtures and replace electrical outlets recently and am very happy with the results. Have used him before and always find that he is very professional and does nice work. I would definitely recommend him as knowledgeable, skilled and reliable. read more

Tom is great. Very knowledgeable and was able to figure out a great solution for a wiring issue I was having. Additionally, he has installed digital times and removed and replaced a ceiling fan for me. Both jobs were completely perfectly. While working, he even took the time to updated me with text messages which was greatly appreciated. read more

I called "A Dependable Electrician" to help me get my 100-year-old house up to code. He did a great job and everything looks great. I could not recommend Tom any higher! read more

Tom's great! He counseled us on the best choices for our new fixtures and did a top-notch job installing them. We're delighted with the work. Thanks, Tom! read more

Tom is great! Very knowledgeable and helped diagnosis the source of my electrical issues and fix the problem correctly. Prompt, courteous and left the house clean. Highly recommended. read more

Highly Recommended. Tom rearranged his schedule to fit my needs. Communication was easy. He was very pleasant to deal with and knowledgeable as well. He fixed all the problems I had called about and was patient in answering my questions about how strange electrical configurations work. Will definitely call again when need arises. read more

Sent an email asking about grounding a ten foot pole attached to the side of my garage that is to be used for a personal weather station. Apparently he got me confused with someone else who apparently had a similar but significantly different question. In response to my inquiry, he replied: "I texted you about this a few days ago." Not possible, as these emails, all on the same day, were our first contact, and there was no way for him to text me in any event. When I politely explained this in a subsequent email, as well as clarifying my project, I never received a response. It seems to me that if a contractor, or his potential customer, have a confusion about a project, it behooves both of them to try to resolve it so that both understand. Merely asserting the impossible and blowing off a potential customer is not something I associate with the word "dependable." read more