Would not recommend this place. I went through them from a Google flight search. They had the…read morecheapest flight, so I chose it and paid, only to be called back the next day with them requiring extra fees. Which by the way made them not the cheapest flight that they guaranteed. I would never recommend a place that lies. Beware if you book through this company.

I attempted to purchase round-trip tickets for 4 adults from SeaTac to London Heathrow. They were…read moreunable to actually procure the tickets at this price asking for another $600. I refused and asked for my money back. They have been promising to return my money ever since but never have.

We had a wonderful experience working with Katie Buckley of Connoisseur Travel to plan our Italy…read morevacation. She put together a seamless multi-city itinerary for five travelers, arranging three rooms in each city along with private drivers, transportation, guides, and tours. Every detail was thoughtfully handled, and the hotels were all well-appointed and comfortable. What stood out most was the excellent coordination between drivers and guides, which made the entire trip feel effortless. All our drivers were friendly, knowledgeable, punctual, and safe, which gave us great peace of mind throughout the journey. The Connoisseur app was also incredibly helpful, providing preparation information before the trip and clear daily itinerary details with specific timing. I highly recommend Katie Buckley of Connoisseur Travel to anyone looking for a well-organized, high-quality travel experience in Italy.

Unfortunately I was given a lot of lip service and no results during the month I tried to work with…read morethe Washington DC Connoisseur Travel associates. My experience began with a very pleasant phone conversation about my hopes to plan a Washington DC trip for my grandmother with Connoisseur Travel's assistance. It was followed by no communication, help, or results with airfare, hotel recommendations/bookings , or tours over a 2-week period. I contacted Connoisseur directly to notify them of the lack of service and professionalism I had experienced. They responded with apologies, detailed questions and statements about how they planned to rectify the situation, and ideas about my Washington DC trip. With reservations, I decided to give the new associate a second chance because she seemed genuinely apologetic and knowledgeable. 2 weeks later my trip had not moved forward with Connoisseur's help. I ended up booking and reserving everything on my own and the prices had gone up because of all the time that had passed. I foolishly did not reach out to any other travel companies and trusted this company to help me and they failed. I am posting this review because I hope it helps others that might find themselves in my situation.

I'd give them six-stars if possible…read more They were very responsive to all my questions even before I paid them anything--before I even became a client. But here's something they don't advertise that is of GREAT VALUE: They can help you get your visa done FASTER than if you went through the process yourself because they are more connected with the consult than we are. Therefore if it normally takes a month to go through the application process, they can actually get it done in a week if you have all your stuff together. They don't advertise this but it's of great value.

Great agents that proved to be an excellent resource for our trip to the other side of the world…read more(Fiji)! Highly recommend them, would happily use them again

***AVOID USING THIS COMPANY AT ALL COSTS. "CONCIERGE" PROMISES NOT MET AND NO FULL REFUND. IT WILL…read moreBE CHEAPER AND FASTER FOR YOU TO JUST GO TO THE CONSULATE YOURSELF.*** This was my first time using Travel Visa Pro. I decided to give it a shot because I had a last minute business trip come up that required me getting my China visa. I had about 30 days to do it. When I put in my application, and paid extra for the "concierge services," my agent John Sisson told me I could expect around a 2 week turn around. He also gave me a list of documents to submit, which I did. I should also note, HE insisted I sent my expired Taiwanese passport, which I (and even the resolutions manager, Ruta, who admitted it to me over the phone) believed messed up my entire application. After the 2nd week mark, I started getting multiple strange requests for more and more documentation. This included a "statement" for 1) a "travel" document 2) "name change," which I've never had... 3) AND THEN, John came back and said they also wanted my birth certificate AND copies of both my parents' passports. This was ludicrous - all my Taiwanese American friends, along with my Taiwanese dad who has done visas for my family - never encountered this. They were all stunned that this was happening. The core problem is that I'm estranged from my biological mom's side of the family. I've also never had a birth certificate since I've kept a US passport all my life for I-9 employment, travel, identity verification, etc., and never had the need a birth cert. Never mind that it would be IMPOSSIBLE for me to get a copy of my biological mom's passport (assuming she even has one, or is still alive), I came to find after placing an order for a birth cert with California that it could take up to 14 weeks or more to receive. Since I couldn't afford to wait 14 weeks, I told Lester Sisson my situation. His response was basically, "Well, too bad, that's what the consulate wants." Then I told him and John I needed a refund since their service caused me to cancel my trip. After having to follow up a few times, they put me in contact with Ruta Stankus, the resolutions manager. I discussed everything with Ruta, and how upset I was about this whole situation. And that's where she told ME that she agreed we never should have sent the consulate my expired Taiwanese passport. She (and Lester, in writing - **see attached photo**) also said that recently, Travel Visa Pro has had lots of issues recently with getting dual Taiwanese-American citizens their China visas. She told me over the phone that she would get my passports back, along with a full refund. I did get my passports back, but they refunded me "the consulate fee" and "10% of the service fee." I asked them for a full refund, but Ruta basically blamed it on me and said YOU withdrew your application, so basically it's your fault. Needless to say, I am REALLY upset. I paid for "concierge" services and because of THEIR delays and incompetence, I had to cancel an overseas business trip. My bigger concern is, if Lester and Ruta are telling me they're KNOWINGLY seeing China visa delays with dual citizens "all the time," THEN WHY WAS I NOT WARNED BEFOREHAND THAT IT COULD TAKE LONGER THAN 2 WEEKS? It's as if they were surprised that it did, and then when it did, and I subsequently had to cancel my trip, and then withdrew my application, they blamed it on me for not just waiting another 14 weeks to maybe hopefully get my birth certificate. Who knows if I would have gotten random mysterious requests for more documentation and that a birth certificate, 14 weeks from now, would even settle it? So, I've wasted one month, had to cancel/rearrange a bunch of my business plans, and pay for the agency's dishonesty/incompetence with the turn around time. They also stopped responding to my emails asking for a refund. DO NOT USE AT ALL COSTS. THEY WOULD RATHER STEAL YOUR $400 THAN PAY FOR THEIR OWN FAILED SERVICE. I only used them to save myself a trip from having to fly to the consulate myself, but now it would have been faster and cheaper to have just done it myself.

Travel Visa Pro was there when I needed a helping hand with my Visa application China. Both Eli…read moreand Kaii were professional and straight forward with the paperwork, and proactive in their approach to completing the process. They said it would take no long 3 weeks to get the visa, but it only turned out to be 10 days from completion. Thank you both for being there for me. I have only one suggestion that would help. When writing a letter of explanation of work history, it would help to have a pre-form letter to help guide the writer. Both of my reps were personal and eased my concerns about the entire process. Thank you guys.

best experience with dealing with a government office in more then 20 years. passports done in…read moreunder 2 hours for a next day trip! 5 star!

Well organized. Friendly staff. In this same location (but separate entrances) are the passport…read moreagency and authentication office. The check in desks are also separate (for passport vs authentication documents). Once checked in, watch the big screen showing which numbers are up (they also broadcast the numbers, gotta listen attentively).

This custom tailored trip created by Phyllis has been one of our "Best" trips in the 50yrs we have…read morebeen married in spite of Covid closing places down as we experienced South African life, safari,and wineries! Phyllis and our personal guide Sean kept adjusting as the conditioned changed ! The city was great, our safari and accommodations were superb, and the Richard Branson resort was spectacular even though we literally were their only guest due to countries closing down due to Covid. We were treated royally ! We would highly recommend this tour group for their outstanding personalized care!

Wild Life Wine Safaris allowed me to follow my lifelong dream of visiting South Africa and seeing…read moreexotic animals in their natural habitat. Because it is daunting to plan a trip half-way around the world when there is only limited travel information available, I decided to use experts who have actually lived in South Africa AND know what it is like to be a tourist there. They have test driven all their recommendations for safety, comfort, value, and reliability. I have to say that I hit a real home run by picking this company. Everything fell into place from the airport pickup clear though my airport drop-off. In the process, I experienced the trip of a lifetime that far exceeded my expectations which included terrific guided tours of major visitor destinations, scrumptious accommodations, horseback riding through wine country, and a safari experience that knocked my socks off. Plus they made me realize that luxury was not beyond my pocketbook! Using Wild Life Safaris was one of the best decisions I have ever made.

WTS does all of the bookings for my company's travel and they are the best. Terry always takes…read moregreat care of us and makes sure that we get exactly what we need. They are responsive, patient and professional. Highly recommend!

Bryan Ashewood has supported my travel plans on over 25 trips to Europe and the continental United…read moreStates always addressing my desired itinerary and making timely adjustments as necessary. Bryan is not only a professional with outstanding support but provides that personal touch that makes the whole experience a joy. Christopher B.

I live on Capitol Hill and we constantly have friends and family come to visit us. This is the…read moreFIRST thing I take people to, so I've been on this tour no less than 10 times. It's amazing, but there is a right and wrong way to do this tour. Let me help you out: Go on to the website and get a tour lined up beforehand. You can show up without tickets, but you could end up waiting an hour or more. With the reservation, you breeze into your tour without the anxiety of waiting in a line to find out when you can go on the tour. I've done the line, and it's hit or miss. Get the res. The tour is FREE. This is an amazing service to the public and it's one of the truly fantastic things about DC. They could easily charge but they don't. The tour is excellent. It starts with a short video in a lovely auditorium where you get the full scope. I've seen this video now a dozen times and it's inspiring. Then you get broken up into 1 of 5 groups and assigned a docent who communicates over your own personal radio-headset. You don't see the actual chambers of congress on the tour, but this is something you can do on your own and sit in the gallery during an actual meeting of Congress, if you like. The Rotunda is impressive. The art is museum quality. The halls are hallowed. The information is extensive. Each docent does their tour a little different and they all impart so much information, you would literally need to be on the tour a dozen times to absorb it all. This is an A+ experience in DC and a must if you come to visit. And, frankly, going to the gallery is impressive for only about 20 seconds. You sit above and listen to the presentation of a bill and see a few famous members of our legislative branch, but after 10 minutes, it's exactly like watching C-SPAN. Literally. Go on this tour of the Capitol building. You'll walk away feeling you really saw something worth remembering.

What's nice is that they provide free tours even without reservations. Although we came a little…read moreearlier than the reserved time, the friendly employees told us to get in the line without reservations so we could partake in the next tour. The next tour ended up starting in under 10 minutes. Like the other reviews mentioned, I do wish the tour was a little longer. You start off with a brief movie giving a quick overview in an auditorium prior to getting in line with a guide. You're given headsets and follow along a rather big group as there are many tours going on simultaneously. Then you visit and learn about the Crypt, the Rotunda and National Statuary Hall. The whole tour felt under an hour for sure. Very educational, historic, and definitely worth checking out if you've never done so before. After that you're free to explore with limitations. Didn't get the chance to see the Exhibition Hall. The bathrooms were exceptionally clean, very nice gift shop, cafe, and there's even a 5 minute passage over to the Library of Congress if you want to explore that after.

I had an outstanding experience with A1 Passport & Visa Express! I needed my passport processed…read morequickly, and Sam and the team provided exceptional customer service from start to finish. Their communication was clear, professional, and timely throughout the entire process. Sam went above and beyond to coordinate everything and ensure my passport was processed and delivered expeditiously. Thanks to their expertise and dedication, I received my passport in time for my upcoming cruise, giving me complete peace of mind. If you need passport or visa services and want a team that is responsive, knowledgeable, and genuinely cares about its clients, I highly recommend A1 Passport & Visa Express. Thank you, Sam, for your outstanding service and support!

I needed to renew my passport quickly in order to have time to get the visas I need for a business…read moretrip. Sam Carlo at A1 Passport & Visa was efficient and quick. And I appreciate that he warned me in advance about what a State Department email would say about the length of time. I received my passport in 5 working days from when Sam submitted it. Highly recommend!

We did the "courier service only" and it was fast! Also Oasis were quick and friendly to pickup the…read morephone when I had some questions. I think what made this experience so great was they provided notifications throughout each step of the process. I do have a minor critique... the instructions could use some refreshing and simplification. COVA provides the application PDF output on their website. Instead of printing screenshots I suggest keeping it simple and just ask to print the PDF to mail in. It seems it contains everything needed including the barcodes. Keep the steps as simple as possible and it will prevent mistakes and confusion.

This company is probably fine if everything goes right with your application - but the minute there…read moreis a problem and you need more help, they become unresponsive and avoid communication. Super stressful experience. I hired Oasis specifically so that someone was in my corner to hold my hand and give me good advice on the off-chance something went wrong with my application. Well, something went wrong with my application, the approval was delayed by the embassy, and I wasn't able to make my trip. The delay wasn't Oasis' fault - but the way they handled it added more stress to the situation instead of less. At first, I felt very comfortable with the company because their intake process was so streamlined and communication was proactive in the beginning. But when it became clear that my application may not be approved before my trip and I needed some extra help, I called them for advice, and it was clear they weren't invested in helping me figure it out. I would email the service line with a time-sensitive question, and not get a response or call back on time. I would ask the person handling my account to proactively update me on whether or not there was a change in my application, she said she would, but never did - not once, over the course of two weeks. I had to call and chase for every update. When I decided to cancel the application, they didn't notify me when they received my passport back from the embassy, and they didn't notify me when they sent my passport back to me, so I had no idea that a delivery was coming. There's more, but you get the idea. Seemed clear that these people have one streamlined process, and if your case falls outside the bounds of the process, they de-prioritize you.