Tommy did a great job communicating what would need to be done for our inspections. Very easy to…read morework with and was very prompt in responding and scheduling.

I had a great experience! Tommy is very professional and thorough. I had a septic dye test done on…read moremy home and Tommy worked with me to complete the test in a time manner. I reviewed the report the same day. Highly recommend!

STAY AWAY FROM THIS CROOK. Scott Rockwell is a liar and a crook. Where do I begin. I have never had…read moresuch a horrible experience with any company in my life. First I was quoted a completely different price on both the visit and then asked for the owner Scott Rockwell, that works solo to check with the lab how much it would cost to send them air samples ($30) and tape samples ($20).. because I'm a single mom and haven't worked since my little son was diagnosed with stage 4 cancer. I made it really clear that i needed prices before i commit to anything because of my financial situation - long story short all of a sudden the $50 home visit that was promised became $104 and the lab charges from the Rockwell statement were now $177 - totaling now from what originally was discussed 2/3 of this price. I decided to call the lab and ask how much they charged for my tests.. they said each air sample was $30 ( i had 2) and my tape sample was $20. Totaling in $80 not $176 as billed plus labor charges that were doubled. When I confronted scott he went on about how it was impossible to quote me those lab prices because apparently my tests were super expensive - lies. My $180 bill grew to $277... he denies this.. also told me if I pay now he will reduce the bill by $100. When I stated that I first wanted an explanation of these new and fabricated charges, he threatened me into collections - next morning I paid my full amount - this guy is a crook. Stay far away from him. Not only is he really unprofessional, he's rude, lacks communication skills and cheats people out of money.

One of the most responsive companies I have had the fortune to work with. They provide a great…read moreservice for a reasonable cost, so glad to have a vendor like Rockwell Indoor Environmental to rely on during an unfortunate and sometimes urgent situation in upstate NY. Scott has always been a pleasure to work with!

Horrible customer services. Wasted a month trying to get a quote and only got the run around.read more

Joe at Haven Environmental was the most responsive and cost effective home inspector in the area…read morequoting me a price bellow competitors well before they even responded. When I did move forward with Joe he was punctual and respectful in scheduling getting it done within a week while working around my schedule. During the inspection he was thorough; climbing into each nook no matter how awkward. He also leveraged modern equipment (thermal imaging, sensors, software, etc) and experience. His knowledge of roofing and access to proprietary roofing software not only put the issue in context but also produced a region-specific quote instantly. Joe did a fantastic job and I would gladly work with Haven again.

From the owner: Haven Environmental has redefined home and commercial inspections, going above and beyond by using…read moreadvanced technology and the most experienced, detail-oriented team of licensed inspectors, environmental consultants, and building performance professionals in the Central New York area. We take pride in the quality of work that we undertake, always providing a thorough inspection, same day reporting, and fast radon testing turnaround. Contact us today for more information! Available 24/7.

Annie was an amazing home inspectors! She actually inspected two homes for us. Each time she was…read moreextremely thorough and very knowledgeable. Plus every time we had a question she stopped and explained things perfectly. Definitely important to have an inspector who does that when buying a house! The first home didn't end up working out for us, but since Annie was so great we asked her to inspect the second home And if we ever need to buy again we will definitely call her.

From the owner: Please visit our website for more information on our standards and procedures…read more Ardent Home Inspections, LLC has been serving the Greater Syracuse/Central New York area since 2004. Whether you are ready to buy a home, brand new or existing, plan to sell a house, or are about to start renovations, you need accurate and unbiased facts about the current condition of the structure. A home inspection can help you identify problem areas and potentially hazardous conditions that need attention. Whether you're concerned about radon, the age of the roof, the state of the wiring, or how wet the basement might get, a home inspector can provide answers.