I recently reached out to RVA Gutter Pros to get information on cleaning my gutters. Jennifer…read moreresponded to my message in less than 30 minutes and was extremely thorough in regard to service expectations, payment options, etc. I was impressed and decided to get them to do the work. The very next morning, as promised, a tech rang me first thing to let me know they were on the way. Aiden and his assistant not only did an excellent job cleaning my gutters, but took pictures and video of trouble spots and a soffit that had some damage. Aiden explained what was causing the problem and provided some potential solutions. They then did a fantastic job cleaning up and even cleared off my entire deck! It has been a long time, since I have experienced such professional and outstanding customer service!!! I would not hesitate to use this company again in the future (and plan to)!!! Their website claims that their mission is to "treat their customers and each other as family"... and based on what I have experienced thus far, they are living their mission!!! THANK YOU guys for an excellent job!!!

WARNING: be really careful. i engaged four gutter companies to inspect a very specific 10-ft area…read morewhere my gutter had become disattached. 3 of the four(all members of BBB) didi't even require a ladder before giving me estimates btw $500-$1000. simple problem. yet these entitled jerks started climbing onto my roof and ripping away some rotted wood on a window sill(all captured on ring camera). they were on the hunt for a bigger estimate. they scared the shit out of me when they popped up outside my window on the third floor. the owner then tried to gaslight me and changed her story repeatedly to justify why MY permission to climb all over MY house was...wait for it... unnecessary. in the end she literally blamed ME as being the problem. DO NOT USE THEM IF YOU HAVE A SPECIFIC PROBLEM. THEY SEEK ACCESS TO YOUR HOUSE TO TELL YOU YOU NEED THOUSANDS OF DOLLARS OF REPAIRS. THEY ARE A RELIC FROM LONG AGO. like the mechanics who told you your car needed a new engine regardless of its condition. My advice? Avoid.

We had a post on our stairs outside that had come loose and needed service to have it reattached to…read morethe railing and set in the correct orientation again. Daniel came to my home promptly, evaluated the situation, charged a reasonable price, and completed the labor all within the span of a few hours. Very happy with the work performed. Now no one will fall off our stairs due to a wobbly railing! Daniel and his co-worker who assisted were professional, efficient, and understanding of my needs. Will definitely call again for future repairs/assistance!

The guys did a good job washing and cleaning the inside. My problem was I paid them for Ceramic…read moreCoat and I asked before they left how long would it last..... their reply you won't have to worry with that for a while. They never used a single drop of Ceramic Coating on that truck. I paid for Ceramic Coating and did not get it. Be sure you get what you pay for if you use these guys. They lost a customer with me. I hope this helps others that use them to pay close attention and get what you pay for.

Line-By-Line Roofing appears to have a solid system, and is a company that is very trustworthy. I…read moream going to explain the process, which hopefully answers unknowns, if considering work. I first contacted them, via web, due to a roof leak that I no longer wanted to repair. After initial contact, I received a call from the next morning, as well as other contact to set me up with an estimate. Jessica, the sales rep, came out a few days later to provide the estimate. She down-sold me from a metal roof, explaining the original cost, and required maintenance in the future, which was incredible. It is rare to see that from sales departments, in my opinion. She also possessed more detailed information about roofing systems than I would expect of a sales rep, and communicated her confidence level pertaining to her responses. The best part, she was not pushy. Overall, it seems that LBL sales, based on my experience, are not typical salesmen, but instead those that have passion about the trade, and want to sell real solutions, as opposed to selfishly maximizing commission. The schedulers called me maybe 2 or 3 days after placing my deposit, which was quicker than expected. With an original estimate of 3 weeks out, it ended up being less than 1 week. I was told to expect them around 6:30 AM and for the job to last for 10-12 hours. They finished the work at 4:30 PM, followed by the cleanup, lasting about another 90 minutes. They estimated the repair work very well, and that is considering they had a late delivery of the material, the day of the job. The roofing team was incredible. They all showed up on the job-site ready to work, and that is exactly what they did. They were incredibly professional, courteous, and ready to roof my house. It blows my mind how they did such a thorough job, in that little of time, my hats off to them for sure. They were led by Michael, the project manager, and he was an incredible liaison. He had great communication with me, updating me when I needed to be updated, as well as taking ownership of the project. When returning to my home, there was an incident with the delivery company, in that they busted a hydraulic line on their equipment. Michael briefed me as soon as I returned, had evidence of the incident, and had already reached out the the company alerting them so that they could prep remediation. This was refreshing, in that he could have covered it up and I might have never known, meaning Michael has integrity. He also has been communicating to me, following the project, to keep me alerted on the steps he has taken to help resolve the issue, despite the issue belonging to the delivery company instead. I appreciate stuff like this, because it does show ownership of the project, instead of brushing it off. After inspecting the work, everything looked incredible, and I have not been able to find any trash anywhere. Overall, this company has earned my trust. They have integrity and seem to do the right thing. In the world of any home repairs, you always read about those that are taken advantage of in some way. I do not feel like that will be the case for this company, as they have proven themselves to me. I would recommend them to anyone that needs roof work.

Talked to them about getting a new roof. I had some pretty technical questions and it's clear that…read morethese guys know what they're talking about. I'm pretty picky about who I hire to work on my house, and Line By Line didn't disappoint. Very helpful on the front end, but it didn't stop there. They keep their promises and are conscientious about making sure customers are taken care of. Everybody I've talked with has been friendly, professional, and knowledgeable.

N. B. Roofing and Handyman Services provided quick, efficient and quality service. I would highly…read morerecommend them to anyone. I used them for two separate projects. I'm very pleased with the results on both.

From the owner: We are a family owned and operated business. We love helping out our communities being able to find…read morequality work at affordable prices. Our company treats each and every customer like they are family to us, We also offer free estimates to our customers. N.B. Roofing & Handyman Service – The Original Virginia Roofing & Handyman Experts Serving New Kent, Mechanicsville, Richmond, Midlothian, Mineral and surrounding Virginia communities, we provide professional roofing, gutter, siding, and small-scale handyman services with integrity, compliance, and accountability. Our legally compliant, customer-first system delivers high-quality results with clear agreements, transparent pricing, and documented processes from start to finish. Our services include roofing repairs, leak diagnostics, and preventive inspections, gutter cleaning, repair, and reattachment, vinyl siding and trim repair, light carpentry, yard debris removal, and small structural repairs. We offer direct owner communication, a transparent 50/50 payment structure, full compliance with Virginia handyman and subcontractor laws, documented subcontractor agreements, and a zero-leak lead tracking system to protect every client. When you hire us, you’re hiring the blueprint itself, not an imitation. Call 804-937-7413 or email NBRoofingservice@outlook.com.

They took care of my project quickly and identified an issue with the roof. Great guys to work with…read moreand I definitely recommend them.

They installed a downspout extension on our property. Quality work and a great value. Recommend…read morehighly

EVERYTHING went well. Len, Jr. not only does a top notch job in his business trades, but he's a…read moregreat person too. Len is professional, has helped me many times over the years by ensuring my gutters are debris free,patent and draining to perfection, every time! And, that's not all, if you have pressure washing, other exterior needs for your property, Len's the man! He's epic! Reliable, affordable, dependable, licensed, insured, and local. Star rating in my opinion: A million plus stars! Highly rated by all who have been helped by Len Jr's skills. Thank you, Len, for all you do to help us. You're a gem, a tough act to follow!

Terrific Company Weasley price two wonderful job. Len was great. I'm gonna hire him permanently to…read moremanage my house twice a year. Did a great job cleaning the gutters cleaned up. Very happy client highly recommend them.

I've been a client of Veteran Roof Treatment for over 10 years and I can't say enough about how…read morewonderful their work and service is! From roof cleaning, gutters, washing my fences, walkways, power washing- they are amazing! Josh is a great guy and is always smiling and does the most professional and wonderful work! I cannot recommend them more highly.

Spring Cleaning season is upon us don't make the same mistake I did!…read more Got a quote of $300.00 from VETERAN ROOF TREATMENT in Dewitt to soft wash our two story home and two decks. When he arrived onsite I asked him about cleaning the roof on a 12 X12 shed in our yard, he said "no problem he could do that". When the job was completed he told me my new total was $475.00 because I added the roof of the shed. I told him I never dreamed a tiny shed roof would cost over half of what my 2200 two story sq ft home and 2 decks cost. At that point he became very condescending/ rude/pushy and told me "it will be alright, you also had a 2 hour window allotted and I have been here 3 hours and 17 mins". I had $300.00 budgeted for this job - one would think that a responsible business owner would have told me that adding a small 12 x12 roof would increase the rate so drastically. This is a husband and wife run business, but I did send an email to the company expressing my concerns, hoping we could come to a resolution or compromise on the situation. He called me from his wife phone and while using his arrogant voice made it clear that he did not feel like he did anything wrong At the end of the day he did a good job, I think he underbid the job and was trying to re-coop some money by charging so much for a roof that I could have gotten on a ladder with a hose and some JoMax and cleaned myself. Lesson learned to ask the specific price before you allow any out of quoted work to be performed.