A beautiful course full of challenges...especially for a novice golfer as myself…read more My son and I played two rounds a few days apart. Round one was a morning Tee time and although it was a good time we were rushed and the group behind us were constantly hitting up on us...total poor form. It seems as though this time of the day is fully packed as most are trying to beat the heat. This took some of the pleasure out of it. But, all in all an outstanding round of golf. However, for our second round a few days later we decided on an afternoon tee time. This round was much more enjoyable as the course was almost totally vacant. For this round my son and I were able to play a slow pleasurably and leisurely 18 holes. This round was totally enjoyable. The course is well maintained, nicely groomed and a joy to play. Plenty snack/beverage snacks strategically placed to meet all your hydration and munchie needs. An occasional gator on the bank of a water hazard was our only concern. The staff from check in, to launch, to the concession stands, through cart turn in were all extremely polite and helpful. Zero complaints. I'll totally play it again in my next stay...maybe I'll avoid the club rental fee by bringing my own clubs....

The golf course at Moon Palace is huge and a difficult course. 27 holes. Nice bar in the middle of…read morethe course. Some water and sand, watch out for alligators, they are there. Nice restaurant and bar at the start club house. There's a range to hit balls before play. Bring lots of golf balls, you're gonna need a couple Dozen.

What a treat! This course is spectacular and a great value…read more The range and course were almost empty when I played over the winter holidays, and I felt like I had the place all to myself. It's a challenging track (certainly championship level) but fun despite the difficulty. With no one ahead of me or behind me, I played lightning quick despite a few list balls (okay more than a few!). It was super convenient that the course will send a cab to pick you up at your hotel for free (well, bundled into greens fee I suppose). I'd love to play it again!

This is by far our favorite course on this trip. Super fun course. Can play easy or hard depending…read moretees. We wish we played this course first -- we would have played it every day! We got off-season rates ... so very reasonable. Perfectly manicured. Well trapped. Great yardages.

Puerto Cancun is a new shopping center north of the hotel zone. Coming from the hotel zone our bus…read moredriver drove right past the bus stop even though we pushed the button with enough time to stop. We finally got there only to be disappointed by a partially occupied mall. There is no bus stop across from the mall to take a bus back to the hotel zone, you have to walk down the road about a mile. The mall also looks much bigger than it is because behind some of the walls there is a huge parking garage. Update: Yesterday we were told that there is a bus stop out by the main road but today we drove past the exit of the mall and there is the indentation of the curbing usually used by the buses as a bus stop but it is not marked as a bus stop with the appropriate "B" signage. The buses are not stopping and are driving right into downtown Cancun. So if you decide that you want to go to this mall you should take a taxi unless you plan on walking a long distance to and from the closest bus stops.

I rarely leave reviews but felt I had to in this case to warn other guests. If you rent clubs from…read morethem, makes sure to take pictures before the round. They claimed I broke a club that I never used and would not let me leave until I paid for it. We warned other guests and the golf club tried to do the same thing to them but due to our warnings they had pictures as proof. Absolutely awful scam they run on guests.

Horrible experience. The stand traps did not have any sand in them - it was mostly rocks. Our…read moregolf cart died twice in a single round and we were the second group to tee off. The second time the cart died we had to wait almost 25 minutes for another cart to arrive. For that amount of money, I would have expected better service and real sand traps. I would not recommend this course until the resolve the cart issues and add sand.

The Den ended up being one of my favorite places at Hyatt Ziva Cancún -- not just because of the…read morecocktails, but because of the people. I had the pleasure of meeting Eduardo, who I'm assuming manages The Den. He recommended that rather than continuing to order individual drinks, I purchase a bottle that I could keep there and enjoy at my convenience throughout the stay. For us, it ended up being a much better value. More importantly, Eduardo was incredibly down to earth and genuinely seemed to take ownership of the experience at The Den. He made sure we were comfortable, taken care of, and enjoying our time there. That was actually what stood out most to me about this place. The cocktails are excellent, but I probably enjoyed the conversations with the staff even more. Eduardo shared his perspective on the differences between Cancún and the area near Mexico City where his family is from. I also had a great conversation with Jorge, who is from Oaxaca, and with the gentleman who made my cocktails throughout the stay -- unfortunately, I can't remember his name, but he did an excellent job. The Den itself has a completely different feel from the busier areas of the resort. It's quiet, comfortable, and a great place to get away for a little while. There's something nice about sitting down, having a well-made cocktail, and actually being able to have a conversation with the people behind the bar. It's also a perfect stop before dinner. Come down a little early, have a cocktail, relax, and then head to your reservation. If you're heading back to the pool, they'll even put your drink in a plastic cup so you can take it with you. Definitely a 5-star experience for me. Great cocktails, a relaxed atmosphere, and, most importantly, genuinely great people. Eduardo and the team made The Den feel less like another resort bar and more like a place you actually wanted to come back to. Strongly recommend stopping in during your stay.

We spent a week at Hyatt Ziva Cancun celebrating my MIL's retirement with a group of 16.5…read morepeople--the .5 being our 8-month-old . We had an AMAZING vacation, but separating how much fun we had as a group from the resort itself, the resort was just okay for us. CHECK-IN/ROOM: Check-in was mostly smooth, although as UVC members they "upgraded" us from the ocean-view room I specifically chose to ocean front without asking. I care literally not at all about scenic views , so I would've preferred what I booked. The $12 bracelet room keys were convenient WHEN they worked. More than half our group had issues with bracelets/cards needing resets. Our Pyramid room was quiet and comfortable but dated. Our biggest issue was the crib. Despite requesting it before arrival and multiple times after check-in, it took hours. Eventually our concierge discovered it kept being sent to our originally booked room instead of our "upgraded" room. PROPERTY: Convenient layout, nice pools and beautiful water. Generally stroller-friendly, although elevators occasionally wouldn't go to our floor, leaving us carrying a baby AND stroller down stairs. FOOD: Our biggest disappointment--maybe 4/10. My family is full of foodies, and most things weren't bad quality, just bland and under-seasoned. La Bastille and Chevy's were our favorites, with Tradewinds' chimichurri getting an honorable mention. Dinner service was DREADFULLY slow. Two-hour dinners were common even with only 2-3 people. On the positive side, we rarely waited long to be seated, and Carla from Lorenzo's was wonderful helping accommodate our large group. Room service was fine, but dirty trays and half-eaten food constantly sitting in hallways and attracting animals wasn't my favorite. DRINKS: We had some professional drinkers , and overall drinks were good. Ariel and Guillermo at the swim-up bar were fantastic--funny, attentive and personable. They remembered us AND Cooper's little non-alcoholic drink order. Ariel even made us a shot that took literally 10 minutes and it was SO good. CABANA 5: Possibly the BEST decision of the trip. We rented it for six days. It's across from the swim-up bar but far enough away to avoid the crowd. The tanning pad was perfect for Cooper to "walk" through the water and for our floating card table/drinking games. With 16.5 people, the cabana became our home base and genuinely made the trip easier. Immanuel and Angel were our butlers. Immanuel was sweet but sometimes disappeared for long periods. Angel was AMAZING--fast, attentive and so sweet. They brought food/drinks and even grabbed food from the nearby Asian food truck. We had an issue with the included cabana facials and an employee repeatedly trying to determine who could use ours and when. Carlos, a manager, handled it wonderfully once we brought it to his attention, and Hugo was great about working around Cooper's naps. BABY: Traveling with our 8-month-old was easier than expected! Every restaurant had high chairs and usually something soft enough for him. Walkways were mostly stroller-accessible and many were shaded. Staff were SO sweet with him. We brought a sleep pod over his crib for naps, which I highly recommend if your baby needs darkness. SPA: Most of our group used it and everyone enjoyed it. My husband and I did 50-minute massages and the fish pedicure and loved both, plus the spa facilities. CLUB LEVEL: Included through UVC, so of course worth it for us . If paying substantially extra? Probably not. We enjoyed playing pool there at night, upgraded liquor and extra food options, but I personally wouldn't pay a large premium. ENTERTAINMENT: We planned most of our own activities, but played 11 a.m. volleyball religiously and OSCAR IS THE BEST! Hilarious, personable and SO much fun. Anything he was involved with around the pool seemed like a good time. SALES PRESENTATIONS: A few non-members were offered Leisure Cash for what they were told was approximately a 50-minute presentation. FOUR HOURS LATER, they were still there. If you attend one, do NOT make plans based on the quoted time. That huge difference left a bad taste in our mouths. WOULD WE RETURN? Honestly, probably not. That doesn't mean we had a bad vacation--we had an AMAZING time. But that had more to do with our group, the memories and some wonderful staff than the resort itself. There wasn't one catastrophic problem; it was an accumulation of dated areas, key/elevator issues, mediocre food, slow dinners, the crib mix-up and sales experience. For roughly the same price--or sometimes a little more--I think other resorts offer more, are newer/better maintained and have better food. Hyatt Ziva Cancun isn't a bad resort, and I can see why some families love it. It just wasn't the right resort for us to want to return to.

I was given an incomplete set of irons and after the round then they accused of losing a 7 iron…read more Very rude and unprofessional from the workers.

From the owner: Come & Play. Puerto Cancun golf course offers the perfect…read moreblend between nature and modernism surrounded by a 183 acre ecological reserve with amazing holes close to the canals and two spectacular holes right in front of the Caribbean Sea.

When you golf abroad any foreign country they always seem to charge outrageous prices for tee…read moretimes. Cancun is no exception so I was glad I stumbled upon Teed off via the internet. I was leery at first but soon learned that they were legitimate. Cheryl, was incredibly helpful and patient with me and my anxiety. She even beat prices when negotiating directly with golf courses. We played Riviera Cancun and Mayakoba. Everything went smoothly with transportation and golf at both locations. She even met us as Mayakoba which was a nice personal touch. I highly recommend her when golfing in Cancun.

By far the worst golf course I have ever played. If you are an amateur golfer or better, do not…read moreunder any circumstances play this course. The bathrooms on the course are graffitied, barely a cart for drinks, no 9th hole food options, maintenance is worse than the worse municipal course you have ever played. The entire course has not been up kept in years. DO NOT PLAY! Is not worth the $120 for 2 people they charge. First time as an adult I thought about golf and dash. My conscience got the best of me and I paid.... HORRIBLE!!!! Picture attached is the only location my son could take a crap on the front 9, and the restrooms where closed.. So imagine squaring to take a dump.

It's a nice little corse right in the middle of the resort they have a little restaurant and…read moredriving range. I also see they have tournaments. Plus it's nice seeing the ocean

This hotel has no restaurants or food outside at the pool area. No waiters walking around serving…read moreyou drinks or taking food orders. There's only one location to check out the pool towel and equipments and returns.