The staff were exceptionally friendly and helpful. They fulfilled every request and helped in every…read moreway possible. The staff deserve every bit of praise. The room, however, left something to be desired. Our junior suite was large, but the furnishings felt like something from an airport hotel. And the style of the room leaned too much into the castle motif with the rock tile and dull color. The history of the building offers some explanation, but the given that it was remodeled in 2010 makes me wonder why it still felt so old.
The excellent staff, great location, and incredible history of the hotel made for an enjoyable stay. But there is definitely room for improvement.