People were nice but nobody gave me anything to tell me about how to care for my injury past…read more'change the bandages once a day and go back to your doctor in 2 days' so i called after i left to ask about getting a note for the only shoes I can fit in and they told me I absolutely could not wear them. After they watched me walk out in them. They were patronizing over the phone and I can't even fit in anything else because of where the laceration is on my foot. Also was not asked about my job or told wether or not i could drive. I drive stick and i have been having a horrible time walking so I can't imagine how I am going to handle going back to a retail job. Thank you vista for getting it done within 2 hours but good lord do I feel stupid for being stressed enough to go to you in the first place and feeling like I could call with questions.

NEVER GO HERE! terrible place, understaffed and the CNA's do not care about you. Let you sit and…read morewait to use the bathroom over an hour until someone came. As for the billing staff, I am being charged for what they call an "incontent" package. As they explained diapers which I never used. Also, they bill you to rent the wheelchairs. Terrible management. After 2 weeks they wanted me to leave because I was non weight bearing. I did not even live in the state of IL and Michelle basically said sorry we are not a hotel. You can come back when you are able to walk. They billed me over 12,000 for 4 weeks stay and are still trying to bill me for things I never used. I feel bad for the people that do not check their bills . STAY CLEAR OF THIS PLACE

My mom was battling cancer and was put in hospice care. From the minute we arrived at the facility…read morecare providers were by our side every step of the way. She was under the care of Journey Hospice in the Victory Lakes rehabilitation building. The facilities are well run, very clean, and the grounds are beautiful. The staff that we worked with couldn't have been more accommodating and caring during our delicate situation. My family and I have nothing but positive things to say about The Village at Victory Lakes and Journey Hospice care.

Free at last I now get 64 antenna channels not just 5…read moreNo more powdered eggs and Luke warm food. I eat whatever I want. No more bug infested mattress. No more disrespect by a nurse that just dislikes you because you called her CNA daughter uncaring and useless. No more escape alarms from 5:30 am til all hours. Loud in every room. No more loud shift changes at 6:00 am. No loud talking outside your door at all hours. No more uncaring CNA"s No more medicine mistakes. No more mandatory get up between 6:30-7:30 rise and shine until after lunch. Some had to sit up asleep in their wheelchair for 7+ hours. No revenge actions from a nurse who hates your non compliance. No more "no" you can't see your own doctor. No more mandatory showers or a male can giving me a shower Getting out of there was way harder than it should have been. They stopped me every which way. No more imcompatant doctors. No more nursing home rules they expect you to know. They are probably glad to see this smart, non compliant patient. If this is a repeat, its because no wasn't sure the first one went through.

all of the staff are courteous and friendly. they take care of you like you were a family member…read more i have been in various nursing homes for over 11 years and hillcrest is the best by far

I am an intensive care trained RN, who was in need of home health nursing and physical therapy…read morefollowing a prolonged, serious illness and hospitalization. I was both surprised and very pleased with the quality of nursing professionals at Northern Rose. The CEO is intensive care trained, as was the RN she sent to my home. Both were insightful, smart, and so helpful with suggestions regarding my plan of care. The physical therapists sent by Northern Rose were so very much more helpful than the physical therapists at the "rehab" center I was recently discharged from. I progressed more in just a few sessions with them, than I had during several weeks at the center. I would highly and enthusiastically recommend Northern Rose Home Health services to anyone I care about, they were wonderful!!!

Northern Rose has provided nursing and physical therapy for my mom. They were very professional and…read moreknowledgeable. I would highly recommend them.

I want to thankfully recognize the office and professional staff at Grayslake Rehab and especially…read moreDr. Melissa Richter(Melissa) for her dedication and effort in helping me achieve my rehab goals. Melissa is personable and extremely knowledgeable of her profession. She was patient and understanding in her approach to my improving my pelvic floor health as well as strengthening my core to minimize any of my hernia discomfort. I highly recommend Grayslake Rehab, Grayslake, IL for any rehabilitation needs you may have and particularly Melissa for her dedicated, professional and understanding approach to enlightened wellness through her rehab methods. Thank you again, Melissa for your time and healing approach. Gratefully, Jim B

I've been very happy with my sciatica and vestibular treatment here. I find the tech is able to…read moreconcentrate on just one person and not be double booked all the time. The office staff is easy to work with. I make good progress even when I don't realize it

Just had my last session today. What a great experience. The staff was outstanding, friendly and…read moreattentive to my needs.

From the owner: Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation…read moreservices to communities throughout 24 states and the District of Columbia, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.

Subject: Disappointed with Recent Experience After 10+ Years as a Loyal Patient…read more Dear Dr. Stephens-Clark and Team, I've been a patient at your office for over 10 years and have always appreciated the high level of care and compassion I received. My first provider was Dr. Omar, who cared for me until her passing. I then continued my care with Kelly Vinson, they have always been wonderful--attentive, understanding, and professional. I've never felt like just a name on a chart with either of them. They truly listened and made sure that any treatment or medication was thoughtful and necessary. This level of care is the reason I've remained loyal to your practice for so long. Unfortunately, today's experience left me feeling deeply disappointed. I called to ask about a walk-in was told there were no walk-ins only appointments were available, but when I expressed that my reason for the visit was private, the tone of the conversation shifted. I was put on hold and then informed that there were no more appointments left. It felt dismissive and, frankly, like I was being penalized for not sharing personal medical details with the front desk. I've never had to explain my symptoms to a receptionist before booking an appointment, and I don't think patients should be required to do so--especially when the matter is private. I understand policies evolve, but this kind of interaction does not reflect the care and respect I've come to associate with your office. I'm concerned that the quality of service is changing, especially with Kelly going on leave, and it's disheartening. Please consider this as feedback from a long-term patient who truly values the exceptional care your providers have given over the years. I hope things can improve going forward so patients like myself continue to feel respected and heard.

After years of misdiagnosis and being forced to prove my symptoms repeatedly, I was finally…read morediagnosed with Attention Deficit Hyperactive Disorder when I was 18. Soon after i began medication that for me was life changing, helping me to realize how detrimental it was to navigate my symptoms without medication or therapy. Unfortunately as I turned 18, I aged out of State provided healthcare and lost all my coverage. I worked very hard and now at 21 finally have coverage through my employer. I was assigned Dr Clark's office by my providers due to proximity. I was so excited to finally begin treatment and feel "normal" again. Most unfortunately I was assigned Andy as my doctor at my new patient visit today. Despite my past success with medication, despite my diagnosis, and despite my staggering family history with this disorder, Andy decided that he did not believe my "attention" problem was attributed to me having this disorder. He said that my recent engagement and new job along with other big events in my life, could be factor enough to be "distracted". And threw me a referral to a psychiatrist. Had he referred me saying anything else i would not be as angry as I am currently. It truly shows the level of ignorant and unprofessional care you can expect from him. I am not the only one with this experience, and he has quite the reputation amongst my family friends for being a doctor who will sit through an entire visit and not listen to a single word you said. If you want an awkward, inattentive and odd individual to gaslight you, I strongly recommend seeing Andy!

My experience was great. I had surgery for three issues on my hand and I wondered if it would…read morereally be functional again. It is healed and totally finctional thanks to the fabulous OT, Karen Milchuck. Not only is she extremely knowledgable, but she is kind, friendly, and dedicated to the patient's health. The front desk team is also kind and helpful. Go here for your rehab!

I just completed my Physical Therapy for my shoulder. I cannot say enough about how wonderful this…read morefacility is, and the amazing staff!!! First of all, they are always willing to help get appointments, and are so courteous! The facility is so clean and they are constantly wiping everything down! My therapists were so WONDERFUL! My primary was Kelly. She was so informative, caring, fun and excellent! Kelly also gave me such great advice for continuing at home. I will not hesitate to contact her if I need help! Awesome therapist!!! Brian worked with me every visit also! He was so great at explaining each exercise.. so that I would get the most out of it! So kind & considerate! I also had Kim a couple of times. And she too, was so knowledgeable and great at helping me! All in all.... I would go back to this location for any Physical Therapy !!!

I am very impressed with the Lindenhurst, IL Ivy Rehab. I did a lot of research and this place…read moreturned out even better than I expected. Francisco is very caring, compassionate and professional about the care I need to get me better to be able to return to work. He really takes his job seriously and I have never felt rushed. The facility is immaculate and they play nice music. Maureen at the front desk always greats everyone with her sweet personality. She is always on top of anything needed from the insurance company and making appointments. I would highly recommend this physical therapy establishment!

Since mid Jan., Francisco has been on my injured wrist from playing tennis. Initial massage feels…read moregreat, carefully monitored exercises are helping me strengthen my weakened arm muscles. I also had a dry needling for the first time. Have been back on courts and hitting some again. Hopefully in full swing by late spring :)