I am very impressed with the Lindenhurst, IL Ivy Rehab. I did a lot of research and this place…read moreturned out even better than I expected. Francisco is very caring, compassionate and professional about the care I need to get me better to be able to return to work. He really takes his job seriously and I have never felt rushed. The facility is immaculate and they play nice music. Maureen at the front desk always greats everyone with her sweet personality. She is always on top of anything needed from the insurance company and making appointments. I would highly recommend this physical therapy establishment!

Since mid Jan., Francisco has been on my injured wrist from playing tennis. Initial massage feels…read moregreat, carefully monitored exercises are helping me strengthen my weakened arm muscles. I also had a dry needling for the first time. Have been back on courts and hitting some again. Hopefully in full swing by late spring :)

Cathleen has been a vital part of my health journey. She has discovered ailments I had no idea my…read morebody was suffering from. I was able to come off numerous pharmacuetical medications, and my body has been functioning the best it ever has. I highly recommend Cathleen if you are looking for an alternative way to healing.

Cathleen has been such an amazing help with journey back to health! She helped me after I fell and…read moremessed up my hip! I was literally pulling myself up the stairs using banister. She evaluated my issue and was able to get me walking up the stairs without holding on! She is kind and truly cares to help people in an alternative way! I have had her resolve other health issue as well! I am beyond grateful for her amazing healing abilities!

Doctor Summerville was dismissive about my concerns and snide about my profession (why yes, I can…read moreteach a language with a bachelor's degree, actually. Thanks for asking). He did say I could call for an MRI if things didn't get better in a week, so I took him up on that. It was difficult to reach them to get clearance for an MRI and after having the MRI, I've had a rough time getting results, which the imaging center promised in 24-48 hours. I received a phone call last Thursday (48 hours after the MRI) from the office but they didn't leave a message. I called last Friday morning and asked for my results and was told the doctor would call me right back. I never received a call so I called back that afternoon. I was told the doctor had left for the weekend and a PA would call me back with my results in about 5 minutes. I'm sure you're shocked but that call never came. I called back Monday and was told Dr. Summerville was out all week on vacation, leaving me hanging without results. When I said that was unacceptable and that I was told I would have the results in 24-48 hours, they said a PA would call me that afternoon. I bet you know where this is going... It's now Tuesday. I made my now-daily call to IBJ asking for my results. A PA is "calling me back this afternoon." I'm not terribly optimistic about this actually happening and am looking forward to calling them again tomorrow morning so we can continue the dance.

I highly recommend Lake County Physical Therapy. I've had…read morepain I thought would not go away. They listened and developed a treatment plan for me. It was a series of therapy visits with the end goal of not needing further treatment. It worked for me. Amazing!

Lower back pain is a condition that I have suffered with for years. A couple of weeks ago I was…read moreexperiencing pain that was a 9 vs the 1 or 2 that is typical for me. Owner Zubin T. greeted me with a look of concern and asked how I was doing and I told him that I was experiencing very bad back pain. He told me to give him a call to schedule an appointment. This I did only expecting a consultation to schedule future treatment sessions. This was not the case. Rubin performed a full evaluation through which he determined that I have some muscle weaknesses that contribute to my lower back pain. He told me that his goal was to give me the knowledge and exercises so that I would not need regular treatment. He patiently took the time to instruct me on exercises to strength my core and even video taped them for me as a reference. My visit with Zubin T. at Lake County Physical Therapy exceeded my expectations. I thank Zubin for his professionalism, expertise and kindness.

I've been very happy with my sciatica and vestibular treatment here. I find the tech is able to…read moreconcentrate on just one person and not be double booked all the time. The office staff is easy to work with. I make good progress even when I don't realize it

If you're looking for someone who really knows their stuff and genuinely cares about your recovery,…read morethis is the place. Don't wait -- your body will thank you! Robin takes her time to really understand what's going on and tailors each session to your needs. She explains things in a way that's easy to understand and is super encouraging without ever pushing you past your limits. You can tell she truly cares about her patients -- both physically and mentally.Highly recommend to anyone who wants not just a great PT, but someone who truly roots for you every step of the way. Thank you, Robin!

Subject: Disappointed with Recent Experience After 10+ Years as a Loyal Patient…read more Dear Dr. Stephens-Clark and Team, I've been a patient at your office for over 10 years and have always appreciated the high level of care and compassion I received. My first provider was Dr. Omar, who cared for me until her passing. I then continued my care with Kelly Vinson, they have always been wonderful--attentive, understanding, and professional. I've never felt like just a name on a chart with either of them. They truly listened and made sure that any treatment or medication was thoughtful and necessary. This level of care is the reason I've remained loyal to your practice for so long. Unfortunately, today's experience left me feeling deeply disappointed. I called to ask about a walk-in was told there were no walk-ins only appointments were available, but when I expressed that my reason for the visit was private, the tone of the conversation shifted. I was put on hold and then informed that there were no more appointments left. It felt dismissive and, frankly, like I was being penalized for not sharing personal medical details with the front desk. I've never had to explain my symptoms to a receptionist before booking an appointment, and I don't think patients should be required to do so--especially when the matter is private. I understand policies evolve, but this kind of interaction does not reflect the care and respect I've come to associate with your office. I'm concerned that the quality of service is changing, especially with Kelly going on leave, and it's disheartening. Please consider this as feedback from a long-term patient who truly values the exceptional care your providers have given over the years. I hope things can improve going forward so patients like myself continue to feel respected and heard.

After years of misdiagnosis and being forced to prove my symptoms repeatedly, I was finally…read morediagnosed with Attention Deficit Hyperactive Disorder when I was 18. Soon after i began medication that for me was life changing, helping me to realize how detrimental it was to navigate my symptoms without medication or therapy. Unfortunately as I turned 18, I aged out of State provided healthcare and lost all my coverage. I worked very hard and now at 21 finally have coverage through my employer. I was assigned Dr Clark's office by my providers due to proximity. I was so excited to finally begin treatment and feel "normal" again. Most unfortunately I was assigned Andy as my doctor at my new patient visit today. Despite my past success with medication, despite my diagnosis, and despite my staggering family history with this disorder, Andy decided that he did not believe my "attention" problem was attributed to me having this disorder. He said that my recent engagement and new job along with other big events in my life, could be factor enough to be "distracted". And threw me a referral to a psychiatrist. Had he referred me saying anything else i would not be as angry as I am currently. It truly shows the level of ignorant and unprofessional care you can expect from him. I am not the only one with this experience, and he has quite the reputation amongst my family friends for being a doctor who will sit through an entire visit and not listen to a single word you said. If you want an awkward, inattentive and odd individual to gaslight you, I strongly recommend seeing Andy!

The physical therapy I received for my bad recovery was amazing. I worked with many therapists,…read moreand each was professional, friendly, and very knowledgeable. I would recommend this team and location to anyone. I very much appreciated the team and the positive service. Sandra Blankenheim

People were professional and knowledgeable of their work. They were charming and helpful. They…read moretrained me well on how to do my exercises to make my muscles strong and powerful again. They were great to be around.

I went to the location on 173 by Walmart. Mike, Julie, (and Michelle when she worked there still)…read moreare some of the best therapists I could have asked for. I got injured at work, broke my back, wrist, etc. Michelle helped me gain some mobility back with my shattered wrist and brought back some strength. She is the nicest and sweetest person as well. Mike and Julie helped me gain the ability to walk normally again. Both are very knowledgeable and kind. My favorite part is they not only helped me physically but also mentally. Their attitudes and actions made me look forward to coming to therapy and getting better. The front desk agent Jen was always punctual kind and informative. Bee always kept the building extremely neat and tidy. Occasionally decorating for the season to make it more comfortable. Couldn't have asked for a better experience.

Very polite and professional staff. Dan Werner is currently treating my condition and I would…read moreabsolutely recommend him. There is plenty of parking and the entire facility is very clean.