THEY REMOVED CAMERAS FOR A REASON My review was removed years ago. They seem very nice but behind closed doors, they ware terrible. They do not keep track of bottles. Kids are sharing the same cup !!!!!!!! The owner has a nasty attitude. If the teacher is in the wrong and if the parent try and speak up, they treat you as if you are wrong. The owner is very aggressive, i would not want him around my child. This whole daycare is a front. You pay cheap, you get cheap. Take your child to a better daycare at least with cameras working. They advertise live camera monitoring but once you ask for passcode, they will lie and say, their fixing the cameras or is to many people log in to make it slow. FISHY read more

This facility is horrible. I would not recommend sending your child here. Terrible way they speak to parents. ELC will have to report them to corporate as I am out of town with a family emergency and they won't even email, with an email they have on file, a zero balance letter so that my daughter can go to a different facility. They removed cameras due to parents calling about children and I have had several emails in 2021 where my daughter was not being cleaned appropriately. STAY AWAY. Email pasted below Crystal To: ruthy@ibkpreschool.com 4/11/22 Phoenix Hello, My name is Crystal lam the parent of Phoenix ...I have contacted previously on the matter that my daughter is not being wiped at all when she uses the restroom. Where dry feces is on her panties on several occasions. And she has not used the restroom at home yet. Again today I wiped her and there was feces in her bottom while she had on a clean diaper that was placed by the school usually if I pack training panties, which I did, she is never sent home in a diaper). This has recently started happening as she was switched to the 3 year old room. Regardless of whether you all are placing my daughter in a diaper or not she should not be having feces in her bottom. I would like to be contacted on this matter as soon as possible as it keeps happening and I would love to know what change has been made other than placing her in a diaper. My phone number is 2. The office is closed at this time which is why I am emailing regarding this matter. read more

This school is a complete dump! The teachers are not properly trained to handle children (toddlers) and are overwhelmed a-lot. My child come home with more energy, because they sleep all day (2+ hours), sit in front of a television or play outside. VERY LITTLE LEARNING IN PLAY. Nothing to stimulate their minds so the kids don't learn structure. The school have no real system set up for incidents in the classroom. They charge extra for security camera access but NEVER REPLAY video Incidents. They try to force you to sign incident reports with out corrective actions, or threaten to kick your child out of the program. The Director Ruth is horrible ! She like to lie and create undocumented stories to get your child removed from the center. THE ENTIRE INSTITUTION LACK COMMUNICATION. Let's just say you will get what you pay for sending your child here cheap isn't always good. read more

Their website is very misleading it says they take 6weeks old babies but when I call they say don't accept infants. Please update your website with accurate information. read more

I found a wonderful preschool/daycare, and had to share. Kristina and her staff are loving caretakers, and really have early education at the heart of their operation. My son, when he was going there, learned so much I was amazed nearly every day at what came out of his mouth. My two-year-old knows his days of the week, counting in English & Spanish to 20, shapes, colors, etc. I spend a lot of time with him at home as well, but I really appreciated their efforts, and felt they really are progressive with their curriculum. I didn't mind AT ALL paying their fees, and frankly, their fees are very fair. They also offer in-house extra-curricular activities: karate, dance, etc. An important note is that they offer extended hours, and I took advantage of those hours, so that I could run errands, etc. They offer drop-in care every day as well, but you have to call in advance to make sure there is space. Weekend hours are 6a-6:30p (both Saturday and Sunday). The playground and lunchroom, and all the classrooms are organized and clean. My son loves it there, and although I now work and live in PBC, I still use their weekend hours when I need to. I couldn't recommend it more. read more

Worst experience ever. When I arrived to pick up my son from IBK he was only wearing a tee-shirt and pull up. I was informed that he messed up his clothes and had been left in pull up and tee-shirt since 2:00pm until after 6pm when I picked him. He is now coughing and sneezing due to his teachers neglecting to put clothes on him and left him undressed for over 4 hours this is unacceptable. Staff are very rude and unable to comprehend this as an issue. I would not recommend this school at all. This has only been our second week, this is really saddening. I am paying $170 per week for the staff to forget to dress him after changing him and due to their neglect he is sick. read more

The owner does not pay his employees. My check is 2 weeks laye from another one of his businesses. Not really the integrity I would look for in someone watching kids. read more

Great school the teachers are friendly and caring. And they give you access to the cameras so you can be aware of what going on with your child at all times read more

It's upsetting being that this was my childhood preschool when it was once called "Tamarac Preschool" but clearly things has changed there. They don't even deserve 1 star. The first issue is there lack of communication. They have no sort of communication method to keep parents post if anything. Just a piece a paper taped up to a wall or desk counter, not even a verbal. The only time you get some sort of notice is if you ask yourself. Then, it was one time I went to go pick up my daughter just to find her laying down face flat on the dirty floor and the teacher just sitting there letting her. She stated she was sleeping. If she's sleeping WHY NOT PUT HER IN THE CRIB YALL HAVE IN THE ROOM YALL IN???? Being that my daughter have eczema and y'all are aware and let her lay on the ground with her face TOUCH THE GROUND MADE ME FURIOUS! The icing on the cake is when there have been a lack of report for Hand, Foot, & Mouth disease was spreading around in there facility. And they fail to notify any parents of it. I have several mutuals including my sister that send their kids there but stated they never receive a report about it but their kids caught it. My sister spoke with the director and she lied and said kids wasn't absent due to a sickness and stated that they're going to send out reports but they never did. I stop sending her that current week so she don't catch it but she still ended up getting it. Once my daughter receive it I called them and the lady on the phone, Sonja, she was giving a "I don't give a fuck" attitude and stated "we taped a note on the desk for parents to see" like what happened to phone calls or emailing us about it, y'all got computers for a reason. Not even a paper report to take home with the kids. and also she wasn't really trying to give a real resolution to the questions I was asking but people to contacts like that's any different. It's crazy how careless and unprofessional this company is. Thank god, she didn't catch anything worse and I didn't hesitate to pull her out when I found out after using her sick week. And they have the audacity to send me some sort of invoice when I already pulled her out, 12/05/21, before a new week started before they can get the chance to charge me when she didn't go anymore. It shows they don't really care about the kids and their health, they only care about the money and don't need to be working in the childcare industry! Best believe, I will definitely make a legal report of this situation. read more

This is a bit of a mixed review. My daughter transitioned from an at home sitter to the Tamarac location at 1 yr old. I watched the cameras like a hawk. The teacher in the baby room (no longer exists) was amazing and helped her transition and even would give me advise as a 1st time mom. When she moved to the toddler room, she had another set of fantastic teachers. Then they got new owners. Kristina was gone. I noticed teachers leaving. I noticed the number of children in each class increasing rapidly. I would watch the cameras and notice teachers being overwhelmed and just exhausted by the days end. However the teachers that remained were dedicated. My daughter had two accidents and this is where things changed for me. When I brought her back to school and talked to the director as directed by her physician I felt like she was trying to defend her folks when I was not trying to place blame at all. A few more incidents occurred and I had had enough. Not with the teachers but the new leadership. This place was great. I was sad to have to pull my child out. read more

Really great school. My 4yr old learned a ton here and the staff are all really nice. They even gave me breaks on late fees. Ms. Christina (the director) is very kind. They have late hours and the best rates in town, unlike other schools with similar rates that are low quality, this school is clean and and they have a nice environment! read more

This all in all is a great school teacher are easy to talk to and they really get to know your kids. My son had been going there for two years. The school is very clean. The classes have structure. The school has been under new management so the payment amount, how you pay, and when you pay keeps changing and I have not been fond of some of these changes. My son likes it and is learning and developing all skills. read more

facility is relatively clean, large, parent friendly. however, They are another typical childcare facility that sells a dream at orientation but doesn't deliver on any of their assurances. although ALL STAFF WILL deny it verbally, once you log on to their camera system you will see: 2.5 to 3 hr naps in every room due to all 3 staff/teachers taking consecutive lunch breaks during that nap time, frequent mosquito bites stemming from the outdoor area, lack of toys in the 2yrs and under play area, Over crowded playground area (they advertise 1 class at a time but that never happens, 2-3 classes outside at once is the average, in which case the heard of kids fight over the 2 bikes and 1 car. ), frequent turn over of staff (1 out of 3 speak no English to parent/child which means your child doesn't get that language development.) Some staff members are openly aggressive with the smaller children (2yrs and under) when reported they are moved to another room, the facilities food plan includes known meals that whole classes of children tend to not eat such as fish sticks, mystery beef and generic pizza yet the teachers inaccurately report on the daily that the children ate and administration ops not to adjust the menu. No academics taught under age 3. read more