Worst I've ever had my eyebrows look, she took the ends of them completely off and they look like blocks :(

I went Friday 04/28/23 to this establishment. have gone a few time for eyebrows only but on the date mentioned above? I decided to get the works, eyebrow threading, tinting, and eyelash extensions (the one I had was the little strip ones that you piece together to complete a look the plastic like lashes not mink) I get my services and I was having issues with the lashes while in the chair the woman who at this time I cannot recall her name I think it's MANSI GUPTA but it's not the older woman (the mother ) but her daughter with light like brown streaks in her hair. So she attempts to fix the issue of something sticking in my eyelid. I think the issue is resolved. Saturday rolls around I have this stabbing pain later that evening in my eyelid!! Felt like NEEDLES being jammed in my lids. So the salon was closed by this time and I could not get help. I suffered in pain until that Monday when they opened and I could go back during lunch hour. I called before I came to tell them I'm having issues. So Monday she helps me and pulls the "dry glue" out of my eyelid. So I think all is well right? NOPE! The next day the other eye the lashes are literally lifting up and dangling, itching in my eye. I go back Tuesday, the woman who normally does eyes lashes is not there so the little girl gives me the phone to speak with her and I tell her my issue now with the other eye and she tells me "ohhh you just haven't had it in a while so you just not use to it" umm weird so According to her ? this is normal. So I get off the phone and the young girl that was there tries to push it together (while sticking her nasty finger in my eyeball which I had to jerk my head back) and it was ok for that moment. Now the daughter told me if I had any other issues to just come back when she's there. So I leave and that same night? Lashes start falling ALL THE WAY OFF! So I can't return wed or thurs due to work. I return Friday (today) 05/05 to get my lash fixed that is now still hanging in my eye!! The woman who is the daughter first wouldn't even Acknowledge me when she walked in and tried to take another woman over me . Luckily the woman let me go ahead of her. I expressed my displeasure of me having to come back and forth for my lashes I paid for! She starts to get an attitude and talking to me as if I were unintelligent and telling me "this is normal! This is normal! The eyelash is still on your eye!" I said it's still hanging in my eye!! She was like you got stuff stuck all on them. (My first time putting makeup on since I got the lashes was last night for an event) yeah it blew on to it cause I had makeup on and the eyelash was still in my eye BEFORE THAT! She starts to raise her voice and talking to me like I'm some bozo POC!! She was walking around around threatening me with "I got cameras!" I never said anything to threaten this woman, I never even cussed! I simply let her know you will not talk to me like this! Why you yelling? You do this in your own business? Guess she didn't care because who cares if they have my business right? I'm insignificant? She kept trying to play me like I was dumb and talking to me so nasty. It was embarrassing! I now am going to the emergency room because I am in so much pain in which this woman refused to help me because I told her that the lashes SHE PUT ON were not applied properly! She said ANY LASH TECH WILL TELL YOU THAT THE LASHES YOU GET PUT ON WILL NEVER STAY "PERFECT" . No, the problem is they aren't stay on AT ALL AND STUCK INTO MY EYE!!! She got angered when I told her she was not going to treat me like trash she gets aggressive with me!! Gives me barely a partial refund and tries to physically push me out with her body language walking up on me. I called a few lash techs and went to another lash tech you know what they told me? NO THIS IS NOT NORMAL AND WHO EVER DID THEM? APPLIED THEM INCORRECTLY!! Told me to go to the hospital it may be infected!! These lashes didn't even last a FULL WEEK!! Oh and she told me I was "banned" lmao! A joke! unprofessional and ghetto! read more

I come here at least every two weeks! They are always friendly and do a great job! This is the only place I will get my eyebrows threaded at! read more

The whole experience was awful, there was a loud child making it difficult to speak to the woman doing my brows. The woman doing my eyebrows destroyed my brows, they are completely uneven and very short. It is safe to say I will be taking my business elsewhere. read more

Every time I go in there they're closed¿¿ when their signs of being open is between that time... so it's getting annoying that they can't fix their their times of being open and closed on theirs signs on the door or electronic signs and on Apple Maps considering they're all different times. And I keep getting sent home because of it. Smh read more

Good location. Lots of parking. Clean. Friendly staff, especially Nancy. They also have jewelry and scarfs on sale.

Since being under new management, this place is a joke. I've gone back one too many times. First of all they're rude. I had been growing my eyebrows out so they can be thick again. When i went in to get them done, some older women helped me out. She was new. I told her i want them thick so just clean them. She said good. When she got done she gave me the mirror to look. She completely took my natural arches out. it looked like i had an 'M' on my forehead and not only that, after i clearly said i want the thick she THINNED them out. All that time i spent growing them out was for nothing. When i went to my car i looked in the mirror and she had missed a whole section of hair so i went back inside to get it fixed. I did go back but not for eyebrows. The past times i've gone in, they're constantly asking me if i see anything (hairs that is) and when i tell them where i see hairs they get annoyed. I'm sorry you're not doing your job and i have to point out the areas you missed. Which are big and obvious. And im talking about my lip if you're wondering. I went in today to get my lip done and when she gave me the mirror i noticed she cut my lip!! That was the last straw. I've been getting my eyebrows and lip threaded for 7-8 years now. And not once before until now (under new management) have i ever experienced threading to be so painful. And one thing i noticed today was, instead of throwing away the thread she used on me she rolled it back up, to use again!!! That is unsanitary and gross. Especially because she cut my lip. I wish i was able to give no stars. read more

First time getting my eyebrows threaded and I will definitely be back!! Fast service and friendly staff.. Also had a diamond facial done while I was there, it was heavenly!!! read more

My eyebrows are so fleeky now! I got exactly what I paid for it was quick and flawless! Thank you!

as an occasional eyebrow customer, I appreciate the fact that this place isnt painful and they spend the time to get my eyebrows looking nice and even thank you! read more