How do you give a no star rating? I have been going to this establishment for years. This place has been going downhill ever since it sold. It is unsanitary! I have eight out of 10 finger nails with embedded fungus. I received the worst powder dip nail job. Improperly applied, it allowed moisture to get in between the powder dip and my fingernail. Incompetence. Don't be fooled by the 316 part... read more

Terrible and unsanitary. How do you manage to cut 4 fingers out of 10? The woman sitting next to me told me the same nail tech (female) did the same thing to her before. So I'm not sure if she's going it on purpose or just really doesn't care. She also used her nail brush to get rid of the excess powder as my cuticles were actively bleeding, getting my blood on tools that they use on other people! Never going back. read more

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The vibe in here is amazing just like the techs!! I never leave disappointed. This place is my go to.

My partner scheduled a full service, manicure and pedicure. During the pedicure, the technician applied a sugar scrub with excessive pressure to one area of her leg, causing the skin to become rubbed raw and showing a visible scratch. She informed the technician multiple times that the pressure was painful and asked her to stop; however, the service continued. The pedicure was ultimately not completed. The manicure nail shape was done correctly; however, the polish color applied was not the color that had been requested and described in advance. The technician stated he would apply color to one nail to confirm the selection but proceeded to complete the entire set. Concerns were expressed during the process, but they were not addressed. Following the appointment, I contacted the salon to request a resolution. Initially, staff indicated that a FULL refund would be issued. That position was later reversed, and a partial refund of $58 was offered, while still charging for gel polish associated with the unfinished pedicure. The salon then challenged the account of the experience, requested proof of the injury, and stated they would review camera footage to verify the complaint. Ultimately, they declined to provide any refund at all, citing a "no refund" policy. Throughout the service, her concerns were consistently disregarded, and she was not treated with an appropriate level of care or attentiveness. Despite paying for the full experience, she left without receiving the complete services. Communication has since been limited to text message, as the salon has declined to discuss the matter by phone. read more

Typical Vietnamese male jerk! His name starts with a D like Darh or something like that. Starts off with all the stereotypical lines: "you so prtee" "yo husban lucky man" "I luv yo hair".... I didn't think much of his throwing my hand at me to approve his work the first time. But when he started blaming the curve in my nails as to why his gel was so thick, I knew this was going to get ugly. Talking smack about me to his Vietnamese co-workers when I showed him the lumps, and uneven thick spots in my nails. He continued to argue with me because he's too old to see the flaws and threw my hand at me several more times. At this point I just wanted to leave. So I agreed with whatever so he would get finished he was sloppy with the gel. It was stuck all over the lamp and on the sides of my fingers. He didn't let me wash my hands so all the flakes and grit were just rubbed in when he dumped oil on them just to throw them in my face for approval of how shiny and goopy they were. The pedicure done by a sweet lady was good but you could tell it was awkward for her have to listen to him criticizing me in front of my face, like I don't know what your saying just because it's in another language. Don't let this old Vietnamese jerk touch you. read more

Should have never came back! Callus remover wasn't done as ordered. She started scraping My heel before she ever even put My feet in the water. I had to keep asking for a towel to cover my legs because I had a skirt on. I never got the towel. My legs were jerked back and forth and I had to sit straight up in chair because not enough water in the tub. The reception staff were great and the guy who did my manicure was great bit the one who Did my pedicure was rude and I walked out with My heels worse Than when I went in. read more

I love this nail salon so much. Every time I go, they do such an amazing job. Jollie for the win on my nails always. Everyone is so nice and does great work. You have to check them out. read more

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I used to frequent 316 back when Tan was there & it was amazing, but since management has changed, I have seen a lot of poor business decisions being made. First off, the prices are average (I get acrylics with a design & tips). The quality of the work is sub par. The trip that made it my last was when I went in asking for nails with minions on them, nothing crazy, but more advanced. They talked amongst themselves and an older gentleman took it up. He was extremely rude, unprofessional, and anytime he would day something unkind to my face, he would immediately tell his co-workers something and make them laugh. It got so bad others started to come and watch him do my nails while stifling laughter. At the end, the nails looked nothing like how the picture looked & I was very dissatisfied with both the quality & the work. The owner approached and wanted to take pictures of my nails, i'm assuming to post, and I agreed. He sat me down at a table, got everything out, then disappeared. I waited around 15 minutes for his return as to not be rude, but I ended up leaving after he never showed back up. I have not returned since. If you want better prices & something extremely simple, go for it, but if you like more statement piece nails, please seek elsewhere, but expect higher prices as expected. This was just my experience & we all have off days, but their off days should not impact the quality of the service I am paying for. read more

I was a walk in customer today and was well received. The pedicure and manicure were excellent. Hanna did an amazing job shaping and filing my nails. Everyone made me feel welcome. I will be back. read more

316 Nails & Spa - The inside of the nail shop - Nail Salons Near Me - Cartersville, Georgia

Used to be an amazing facility but has recently been sold and the new owners don't do as well and certainly not as personable

10 %off on Wednesday!This place is amazing. I love the highly skilled nail techs. Everyone is always so nice and if you requested for a refreshment they will get you one free of charge. The parking is iffy depending on the time of day you get there. If there is a waiting time , please be patient when it's the techs. They are not ROBOTS. read more

Needed to find a good salon. Found high reviews about this place and was very excited and hopeful. I'll list the pros & cons, please keep in mind my ratings were driven by the fact that a nail salon is a place to be pampered and feel clean. Pros: staff was super nice and made sure you were taken care of, even when you are waiting a bit for someone to be available Cons: - salon looks very cluttered and messy - The foot spa chair I was told to sit at had a used band aid in the cup holder - The foot spa chair on the right of me was not taken but was filled with dirty water remains in the foot tub and had a few flies swarming the tub - cuticle tools & scrub sponges were not cleaned or sanitized, they used the same tools after each customer read more

Had nothing but awesome experiences here. They are especially good with kids, always super patient and very kind to the squirmy kids. I've been coming here for about 6 months since moving to the area and am so thankful to have found a great place such as this one. read more

Received terrible service. My daughter actually showed the nail tech a pic of what she wanted. He did just the opposite and then when my daughter asked him to fix her nail shape he leaped off his stool and stormed off and started speaking in a different language and then all the nail techs starting laughing at her. Will not go back! After speaking with the amazing owner. He corrected the issue. read more

Took my sister to have her acrylic nails taken off. They barbarically pried them off her nails with a pair of clippers. If you've never experienced this, it's extremely painful. They made no effort to file them down or soak them off. They claimed it's because we got them done at City Nails of Cartersville and they "use an adhesive that doesn't soak off". We know this isn't true because we've had our nails done and taken off by City many times, and never had any trouble OR pain. I only took her to 316 because we didn't want to drive all the way to City Nails. My sister left crying, they only charged me $10 but I wouldn't have paid if I had known how they took them off. I attached a photo she took as they were removing them. read more

316 Nails & Spa - Look at the damage to her nail beds - Nail Salons Near Me - Cartersville, Georgia

Ari at 316 nails is the absolute best! She is kind and professional. She does amazing nail designs! This is the only salon I use for my mani pedi needs. read more

This salon felt a lot more welcoming than many others I've been to, so big brownie points for that! I got my nails powder dipped and they turned out great! They did an amazing job with my six-year-old niece's manicure and pedicure as well. read more

316 Nails & Spa - Powder dip on natural nail - Nail Salons Near Me - Cartersville, Georgia

Came in for a pedi/mani... friendly staff, quick and Proficient service. Will definitely be back read more

Mimi is wonderful! In and out in 45 minutes. I have had other nail techs who rushed a little bit because they were busy so now I go to Mimi or Emma. Both do a great job! read more

316 Nails & Spa - SNS - color 122 - Nail Salons Near Me - Cartersville, Georgia

My mother-in-law and I absolutely love this place! They were attentive and super sweet the entire time we were there. They did exactly what I wanted (color, shape, length) and didn't cut me AT ALL! I guess I'm so used to bad experiences at nail salons that I was blown away by their kindness and caring attitudes. A huge thank you to Sarah, Mary, Joyce, and the lady with the short black hair that did my toes (no name tag)! We will definitely be back! read more

They were nice but their work was not. Lumpy nails & all uneven. Look how ugly they were It was a simple & plain set, all black SNS nails. read more

316 Nails & Spa - Nail Salons Near Me - Cartersville, Georgia

I love this nail salon! Nails always come out how I desire. Waxing is very clean and pain-free! Very professional and very kind staff. Yeni and Micky are my favorites but you can't go wrong with any of the others they to do a great job. The owners are sweet and all about customer service. I Highly recommend this place to everyone. read more

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Nails are okay if you only get them done every once in a blue moon. But if you get them done regularly you will find all sorts of problems wrong read more

316 is a clean, friendly, Christian nail salon with very good nail/toe technicians. Everyone there is very knowledgeable and gives you the service you pay for. It is always busy so make sure you are not in a hurry or hangry!!! You can always call and make an appointment! read more

I have been coming here for two years now and I come every two weeks. The manager Tan is wonderful and is always so caring. I'm always offered something to drink at my visits and sometimes even food/candy. Hannah does my pedicure and Holly does my nails. Both women are always great and listen to exactly what I want. They go above and beyond what I expect each time. My favorite part is getting to listen to Christian music and relax. I would recommend this place to anyone and I will always be their customer. read more

People here are always so nice and the wait is never long. Plus you get 10% off it you go on Wednesday's! read more

316 Nails & Spa - SNS - Nail Salons Near Me - Cartersville, Georgia

Total chaos and lack of cleanliness! They we're trying to rush through everyone because it was so busy but they failed to change out any of the tools or towels between customers. I watched the same foot tools used on 3 different people. Gross! On top of that, they did a horrible job on my gel manicure. It's only been a few days but it will need to be completely redone. I will not return here! They need to get it together! read more

I went here on a recommendation and continued to go for several months. The problem is, they always hurt me!! I couldn't show off my manicure for two days after getting them done because my fingers would be so tore up. They're always packed. Always. There is no slow time, which is good if you're a business. I started looking for somewhere else after the owner started telling me how to raise my daughter. It's a Christian place, I get it, but they don't know me or how I raise my children. I've moved on to another salon that doesn't destroy my fingers or my mood. read more

Tried this nail salon , was decently busy so i thought ok maybe their good.Turns out they didn't know what the basic white tips were or how to do it.My mail broke in half 2 days after getting them done.They look horrible , price was way over considering how bad they look and i'm not over reacting or trying to be rude but i do NOT recommend this place !!!! read more

Stay away from this salon. I was just diagnosed with toe fungus by a Podiatrist due to unsteraized tools during my first and only visit here. read more

Great atmosphere and nice people but nail tech didn't speak English and was hard to communicate with. Went in to get an ingrown toenail seen about and it hurts worse than before. The pedicure job itself was pretty shotty. I've had a great manicure here before and the manager seems like a great guy and speaks good English. It's hard to communicate what you want/need when they can't even understand. read more

I have always enjoyed my experience are 316 Nails. During the busy hours, i would recommend making an appointment. Everyone is so kind.

Walked in and was greeted with great service for me and my mom. It was super busy but we were seated for pedicures as soon as our colors were picked. The water was super hot but wasn't too bad, and Kristy did a great job with my pedi. They offered us anything to drink immediately and were super friendly the entire time. I give 4 stars cause Kristy was a little rough but otherwise it was amazing. read more

As I walked into the salon and I was taken in by the atmosphere. It was enjoyable. However, the lady who did my nails was not. She was very rude and she cut every single one cuticles! Having acrylic nails are easy to keep up with when put on correctly! Well this lady had left space between my nails and the acrylics. Now food and sand gets stuck in my nails. Everyone else I had come into contact with was very nice and gave the utmost respect to me and the other customers. read more

Just relocated to Cartersville from California and am so happy I found this "Relax Station Destination." My first impression was a busy salon with a joyous and peaceful atmosphere, the service matched. Hannah did a great job on my pedicure and I'm nicely impressed with my first visit. This gem of a place exceeded my expectations! read more

I didn't appreciate 45 minutes of bible lecture. Sorry if my comments offend....but my beliefs are personal and I am entitled to them.

I love Salon 316! This is the best pedicure I've ever had! I love the Christ centered atmosphere! Thus the name Salon 316. I appreciate knowing my money is going to a Christian business owner vs. another salon where indentured servant ship is evident in the employees! Tan and his team are awesome and always willing to please! Definitely my go to salon! read more

I love this nail salon! Relaxed atmosphere, nice, friendly people who know what they're doing, Christian music, discounts on Wednesday, frequent customer card and free cold drinks. Also, I've been going for almost 1 1/2 years now and I've never heard anyone give anyone else a bible lecture; but if you're not into a Christian vibe you might not like it. read more

I visited the salon with recommendations from friends. I am not happy with the appearance of the nails and wish I would have went back in and had them removed and got my money back. They are thick looking and not very attractive. read more

My favorite salon! They always do a fantastic job, and I never leave unsatisfied. I drive all the way from ATL to get my nails done here. Friendly, efficient, and clean! The SNS is my go-to, and these guy's are pros with it. Also offer a loyalty card for frequent visits, yes please! read more