They were in, they were out, cleaned the furnace and the A/C and made a small repair on the furnace. Nice guy and great service!

can't leave a zero star rating to make this post... Contacted the company, they never returned my call. Went with Western Disaster Recovery...glad I did !! I wanted to have my air ducts cleaned and my furnace serviced and Western Disaster Recovery took care of providing contractors for me instead of my doing all of the coordination. If Ice had called me back they would have an understanding of my situation. read more

I contacted ICE Heating and Cooling to perform a fall HVAC Service at my home. They responded almost immediately, scheduled an appointment for the next morning and completed the service promptly with great communication. Adam arrived on time, called when he was 10 minutes out, introduced himself on arrival, and communicated throughout the process. He was courteous, professional, left things clean and tidy. Pricing for the service was fair and exactly as quoted. Great job Adam and ICE. I recommend you highly. read more

I cannot speak more highly of everyone that I worked with from this company. They troubleshot a ductless system that was not working correctly. They understood how important it was for us to have it working reliably. They communicated, were respectful, and I never felt like they were taking advantage of us. They FIXED our issues. They have a customer for life. read more

We had a great experience with ICE. They did good work, were friendly, and very fair I working with us. This is definitely the place we will use for any future air or heating needs!! read more

Steve and Josh fixed a problem in 30 minutes another company couldn't fix in 3 different trips. Outstanding service and great price! Hire these guys read more

Air conditioner went out & I thought for sure it was gonna need to be replaced. (I'm sure some other companies would have told me that). ICE had a guy out Monday morning about 40 min after my 1st call. He let me know that it was a simple part he had in his truck. After 20 min, my AC was back up and running. Honest company that has earned our business now & in the future. read more

Had our furnace cleaned and checked by Adam, cannot express how happy we are with outcome! On time, professional, kind and went the extra mile by pointing out a repair needed on our humidifier (we opted to wait on full repair). The cost was fantastic and no additional "surprise" fees were added from initial inquiry. 5 stars for this company, highly recommended! read more

Steve and Josh came out the same day that I called ICE Heating and Air Conditioning. They were polite, professional and informative. Took care of the issue promptly. I would highly recommend ICE. read more

ICE did a great job. Josh was friendly, communicative, punctual, and I just really appreciated his resolve. He was one of only 2 companies who didn't need me to wait 1-2 weeks just for an estimate! Our installation appt was a breeze, I was even able to work (from home) without disruption. Josh explained any needs/concerns I should be aware of, answered all of my questions, and never seemed irritated which I really appreciate as a new homeowner. Price was fair, overall I would definitely recommend them! read more

ICE is AWESOME! I'm using them for my upper and lower level remodel and they have been friendly, informative and super efficient, doing the highest quality work. Steve explains everything that needs to be done along with the options, and both Derrick and Josh do excellent work, informing me all during the process. They are all super friendly and they stay after the work is completed until all my questions are answered and inspection date(s)/time(s) are set up. Really appreciate this company and will be recommending to everyone I know. Thank you, ICE! read more

Prompt service call with excellent communication. Appreciated that parts were available on truck to complete repair! read more

I would tell Roman there is no need to YELL LOUDLY "GO AWAY" and slam the door in someone canvassing for a political candidate. I canvassed 2400 homes and he was the rudest. He shouldn't be so awful--especially with his company truck in front of his house! read more

I called and I think it was owner who responded and promised to come out the next morning. Owner showed up and when asked if he would put on mask, he said he did not have one. We offered him a new disposable one to use and he said he did not wear masks and was "old fashioned." He refused even though we have someone with compromised immune system in our household. He said some of his workers would wear masks and that one would come back at 4 pm. No one ever showed up. If I could give 0 stars I would. I am in disbelief of his actions. read more

My 20 year old AC finally died, and going to Yelp, I picked a few of the top rated HVAC companies to get a evaluation from. So let's be real honest here, before you go out and pick the highest rated company with a fleet of logo laden vans and matching uniforms, let me save you some time. When I submitted a quote request on Yelp, this company was the first to respond, yet unknowingly, I went with one of those other companies to get a evaluation, my first mistake. So after I found out my AC was trash, I got bids from about 4-5 of the "highly rated companies", all of which made me gasp, then I met with Josh from ICE who gave me options, no pressure, no sales pitch, just honest options to fix my issue and all at a very attractive price that did not break the bank. We then decided that replacing the furnace would also be a good idea and Josh concurred as it would be easier to replace the whole thing and cost less than doing it in the future, and I am glad we did. They ripped out the entire hack job furnace that the builder put in 20 years ago, fixed several issues that were a result of that and did a full, end to end install that was flawless using top of the line brand that has a warranty that will last well over a decade for everything. AND all at a price that was only a little more than what the others were charging for JUST the AC unit. Veteran owned and the most honest business I have dealt with, and let's be real, we all wait for the shock when we call a repair man or plumber, etc.. Not with ICE. So before you go out and support a fleet of logo vans and uniforms, give these guys a call, you will be very surprised and then give this review a thumbs up for saving you a lot of grief. read more

ICE Heating & Cooling - New furnace, air handler, whole home filter, and duct work - Heating & Air Conditioning/HVAC Near Me - Colorado Springs, Colorado

Tech, Steve, was great and was able to clearly explain what was good and bad about my furnace. Would highly recommend this company to anyone who needs service. read more

We had next-day service on the air conditioner, which needed a new capacitor and compressor. The team was very patient in working with us on the warranty, which needed to have ownership clarified; it would have been easier for them just to replace the whole unit. Very responsive from the call for help to the final receipt. Their cooperation saved us almost $3,000. read more

Such a breeze! From setting the appointment to actually having service- this company made it too easy! Thank you!

Came out on time and quick service for annual maintenance. Friendly and considerate. Definitely will use them again.

We had an old furnace that was working fine but we decided we needed to upgrade. These guys asked if the house was built in '68 and I confirmed it. They told me we had the original furnace which was impressive. They came in and gave us an estimate and we sent them on their way so we could have others make an offer. ICE had decent reviews and were $1k less than anyone else! They also installed a model two levels above the ground level furnace from a VERY good top three brand! We had glitches but all were addressed! The furnace was supposed to be installed on a Monday yet it was delivered to their warehouse beat to hell so they postponed the installation to the next day. They showed up Tuesday early and I warned them that I had a doctors appt in the afternoon. They were having problems with the old thermostat so I told them to change it. Most of the time folks would think this was a sale ploy but we had been having problems. Remember 1968! A few weeks later we had no heat and I gave a call. ICE came out and found out one of us had turned the thermostat to cool! They didn't charge us! Thanks guys for the great furnace and the excellent service! These guys were much cheaper than the others! We got a great new system that saved us $47 the first two weeks! Yup read more

I had three different quotes on replacing my AC. Josh was great and quick. Showed up on time, done in a few hours. Walked me through everything. I absolutely recommend them!! read more

Just moved into a new home but had no AC, so I went hunting for a company to install ASAP. I contacted Ice heating and cooling and was immediately contacted back and the next day I had a Free in home estimate done. Josh came in let me know some options emailed me a bid and 2 days later I was enjoying my new home without sweating.. they even responded when I would email in the evenings great customer service and turnaround time. read more

Great crew of hard workers out in the sun all day so that I could get cool in my house. They installed a couple AC units for upper and lower levels to get a consistent temperature throughout the house and fixed some bad wiring left over from an old system. Josh is really responsive and even came out again after the service to address a quick question I had and make sure I was 100% happy. These guys all know their stuff and had several options for me without pressuring or upselling, just laying out pros and cons and trade-offs. They'll be the only company I use and recommend in the area after responding the fastest and continuing to provide great service at fair prices. read more

Loved these guys! They came out timely, they fixed a bunch of stuff, they serviced our system, and they showed me how to do simple maintenance things (I don't know jack diddly about jack diddly when it comes to these things). When they left I felt more confident about our AC, heating, and humidifier and how to properly run it all. Great people. read more

Josh was awesome! Very responsive. We were told by another company that our AC went out and we would be spending thousands of dollars to replace it. I reached out to ICE and after scheduling an appointment within a couple days, Josh took his time and found that our AC had a minor issue and was fixed for minimal money. Couldn't be more impressed with Josh and his company. We will use them and recommended them for all future repairs. Thank you! read more

Their response time and flexibility is above par from other companies in the area. They have a great team Adam, josh and many others had the privilege of meeting most of them. I recommend using this company for there knowledge, equipment used and fair pricing without the extra bullshit. If your looking for an A/C unit install, repair they're the ones you need. read more

I am a new home owner and looking to find businesses for my home needs that I can trust. Although, the quote came in a little higher than the other companies to service my A/C, the detailed and quick response I received from ICE Heating & Cooling made me want to give them a chance. It was worth taking a chance. The technicians that came out were very courteous and thorough. I look forward to using them for my future hvac needs. Thank you! read more

It's great to find a company trustworthy to handle situations in which you have no expertise! Josh made the process of estimate and repair completely painless. He worked quick to fix the problem and I am so grateful to have an honest and reliable professional to call on when in need. Thank you!!! read more

I scheduled an appt with ICE to do an annual service/maintenace on our furnace. Scheduled appt. for the following Wednesday and I was given a 1/2 hr. window arrival time. Which was far better than the 3 hr. window (and a 2 week wait) I was given by the company that installed the furnace. Josh from ICE arrived a couple of minutes early. He wore a face mask because of COVID and wore shoe covers. Josh was friendly, courteous and very receptive to answering question as he worked. He made a suggestion on how we might consider A UV light attachment to the furnace to help with my wife's allergy but was not pushy about trying to sell the product. I was impressed with our first time using ICE and would definitely use them again. read more