Other than my recent 18 1/2% increase on home owners policy, and 24 1/2% increase on auto policy…read morewithout any claims or tickets, I've had car insurance for the last 45 years. I'm used to 5-6% increases and a friendly relationship with my agent. The friendliness is gone, and now it's just money, and no matter the amount, it is never enough. I forgot to include this. "Like a Good Neighbor", State Farm is where?? In my case Michigan, while I live in Ashland, Oregon. First home owners claim (2023) going back to 1990, many companies. I got zero help from anyone except the receptionist at Russ Wimmer's office. The adjustor in Michigan answered the phone sometimes, and sometimes even returned my calls. I was lost, lost and lost. I put my faith and trust in Joanna Rufo of Swept Away and wound up paying over $11,000.00 while my deductible was $5,450.00? Didn't get a penny back in small claims court and didn't get much of an explanation from Russ Wimmer. Why am I still with State Farm?

This office is absolutely amazing! All of their staff are incredibly helpful and fully supportive!…read moreCatherine Kuntz helped me figure out some details of my policy, she was so kind, she listened to me spew my chaos situation, and was more then willing to help. In the end, she gave me additional details and made me feel heard. She was very sympathetic to my situation. I would recommend this office 100% and if you need anything, you can reach out to Catherine Kuntz at Russ Wimmers office off of Barnett Rd!

BE VERY CAREFUL TRUSTING YOUR MONEY TO MSP!…read more A year after consultation, I am still having to battle them through the Better Business Bureau (BBB) as I continue to receive a $750 invoice for the CONSULTATION meeting I took with Gerrin Degroot while considering financial advisors. Despite never agreeing to any terms or services, nor actually selecting Mr Degroot as my advisor in the end, they continue to insist I received advice and owe a ludicrous $750 for the meeting and emails. Be extremely cautious even taking a meeting! This is not someone I recommend anyone trust with their money.

Kirk Roberts at MSP&C has been doing my taxes for years. Even when I moved out of state last year,…read moreI sent my taxes back to him. He's thorough, fair and FAST!

Received a call back from an agent shortly after I wrote my first review, which I think was just…read morecoincidence. Linda has helped me get great insurance from progressive, which I'm not convinced is the greatest company but having a direct agent to work with should be a good thing in case of any issues with claims. She got me great rates for commercial auto with general liability. Lowered my rates that I was paying to AAA by $100 a month.

I recently had an insurance policy review by Kirsten, Telia and Tom ... they saved me tons of money…read morewhile also making sure that I had the best coverage possible. They were warm, friendly, caring and patient! I'm a fan!

Really great and easy process! I looked up a quote online and then got a call from an agent that…read morehelped me set up my policy and auto pay. Overall would recommend!

Nicole was very nice and helpful when I met her in person and worked with me on getting some…read moreinsurance. However, within a month I received a cancellation notice from State Farm directly and have not been able to get her to respond to several calls and more than half a dozen emails to explain the cancellation. I do not understand this lack or professionalism or, at the very least, poor customer service.

Tsmmy as always being my fav. With that said nothing but professional service in the Brookings…read moreoffice.

Garbage insurance and rep. Avoid Daryn and State Farm. Avoid, avoid, avoid! Progressive has…read morebetter coverage and reps.

Ashland Insurance handles all our insurance needs. They do does homeowners, renters and commercial…read morecoverage, plus medical! They will review your coverage to see if they can save you money. We've worked with many of the agents there over the years, and have consistently received quality service and communications. If your insurance agent isn't doing an annual review with you, you need to talk to Ashland Insurance. Getting cheap coverage is one thing--getting coverage that will pay when you need it is another. Ashland Insurance proactively reached out to all their clients in the fire zone after the 2020 Almeda Fire. We lost a fully loaded storage unit in the fire, and they helped ensure we got full coverage. They definitely earned our loyalty with how hard they worked after the fires to help their clients!

Matt Shilts at Ashland Insurance is knowledgeable and responsive. He does homeowners, renters and…read morecommercial coverage, and will review your coverage to see if he can save you money. If he can't do better, he'll tell you. And if he doesn't have the type of coverage you need, he'll refer you to someone who can help. It's that kind of customer service and integrity that make Matt my go-to insurance guy! He's licensed in California, too!

Great people to work with, very helpful and knowledgeable, been a customer 5 years, highly…read morerecommended

Tina and her staff are very organized, efficient and stay on top of my bookeeping needs. They…read morefulfill for me the bookeeping aspects of my business. I could not do what I do if Tina did not do what she does for me. Everyone has their strengths in their business and Tina provides for me the strengths I choose not to spend time on. Your Business Assistant is more than a bookeeping service, they go beyond with reports I need to be sure that I am staying on track. Take the time to meet with Tina to see how they can service you and your business. Linda Farland Assist Your Move

I could not speak higher of this office and their agent Heather Alvey. In August 2022, when we…read morebought our house, it was the middle of fire season and no one was willing to insure us. Our Travelers agent suggested we postpone the purchase! After looking for over a year and living in a fifth wheel trailer, there was absolutely no way! I put out some online feelers and got a call from Heather at State Farm. They not only insured us but did so at a rate significantly less than the competition, had they even been willing to insure us. I eventually migrated my cars and umbrella policy to this company, also. Fast forward to 2026 and someone maliciously broke the windshield in my exotic car while in the Costco parking lot. There were only two companies who were willing to take on the job and Safelite was so ridiculously low I knew they had no clue. I contacted Heather with a quote from Novus and she filed a claim on my behalf. Novus contacted me and let me know they were in negotiations with the insurance company. A week later I received a call from Novus that they were at an impasse over the targets to calibrate the windshield. I immediately emailed Heather and within 15 minutes I got a return email telling me it was approved! I called Novus and told them to check in a couple of hours to make sure they could see it. A few hours later I received a call from Novus telling me that they had received a call for State Farm and all was a go. Katie at Novus told me this "never" happens and was very appreciative of whatever I did, which was basically nothing! This agency has more than earned my business and I have referred friends and neighbors to them for fire insurance and they, too, have been very happy. Should you have insurance needs, give them a call!

Bill Thorp and Wendy Schwartz came to my home to do a home inspection as requested by me. They…read morewere courteous and forthright about possibly being in a fire zone. They gave me information that might inpact coverage. Wendy was friendly and thorough and very easy to speak with. In the end I got homeowners, vehicle and umbrella insurance. I recommend consulting with this office if looking if looking for insurance.