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    Icon Moving and Packing

    5.0 (2 reviews)

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    Firehouse Movers

    Firehouse Movers

    4.4
    (232 reviews)

    I can't say enough good things about this company and their employees…read more Setting the appointment was a breeze and the move itself was flawless. Very nice workers, a strong work ethic and good manners. "Yes maam" goes a long way with me. AND the actual cost was significantly less than the quote I agreed to. Firehouse Movers is who I'll call with any future moves.

    BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

    Advantage Express Movers/Arlington

    Advantage Express Movers/Arlington

    2.3
    (10 reviews)

    I already wrote a pretty extensive review previously …read more.. I was glad I kept after the owner to get receipts because he tried to charge me twice for my deposits - I was told I'd pay the remaining amount when the moving van arrived at my house - I was asked for money all throughout the trip and I'm 95% sure I overpaid by about $2000 - I had a lot on my mind moving cross country ... Time lines were also theoretical - if they were supposed to show up at 8am and were late - this included set up appointments, packing, and leaving - I'd call and got 'we'll get there when we get there ...' I paid for people to pack and unpack my house including helping me build furniture at my new house - thankfully neighbors took care of packing the house for me - the only thing the movers packed was my garage - they seemed unable to understand that if it was in the garage it needed to be packed and I finally gave up and left stuff behind ... of course unpacking consisted of putting things in my house and then leaving ... The only good thing I can say is that the 2 guys that actually drove the truck from my old house to my new house were great ... I got constant updates and knew exactly where they were (even without the AirTag I'd thrown in a box) ... Don't waste your time with this company ...

    DO NOT USE THIS COMPANY - Completely Unprofessional and Dishonest…read more My experience with this company was absolutely terrible. They damaged my brand-new bedroom set and used tape to hold my dresser drawers together--completely unprofessional behavior. They were instructed not to touch anything that wasn't boxed, but still moved items they weren't supposed to. One mover even broke my 64-inch TV by carelessly dragging it across the room instead of properly disassembling and packing it. What should've been a straightforward move 12 boxes, 2 bedroom sets, 2 living room sets, and a few small items took 7 hours due to their lack of organization and failure to follow instructions. To make matters worse, the owner has not responded to my complaints, and one of their employees has been giving me the runaround for over a week, claiming he's "waiting on corporate" to process a payment for the damages. Still, nothing has been done. This company shows a complete lack of professionalism, responsibility, and integrity. I do not recommend them to anyone.

    Icon Moving and Packing - movers - Updated August 2026

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