Matt is a terrific guy and an excellent insurance agent. He has been my agent for over 10 years and…read morehas always been available; whether it is to answer a question or assist with with an actual insurance matter.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Cumberland, RI area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

$$$***70% INCREASE FROM 2022 - 2023***$$$ Got a quote on my…read moreHome insurance of around $2600. per year a few months ago for 2023. I went to get the coverage and the exact same insurance was now $4600. They were recently bought out by Farmers. I would avoid both companies.

Terrible car insurance company. Avoid at all cost. I was in a minor fender bender in May 2020. I…read morewas exiting my driveway at work and was at a stop when a vehicle that was parallel parked back into my right fender. The other party try to offer me $300 in cash and said he couldn't see my car behind his pickup truck mirror. I decided to go through insurance instead because I knew that amount wasn't going to be enough to cover the repair. Little had I know it was going to be complete headache when I was so 100% sure I wouldn't have been my fault. I didn't hear back from anyone and decided to check the status of my claim on and messaged MetLife on Twitter. In July 2020, I got a call and from Kennedy Brawner and they're finally working on the claim. It's now October 2020 and I received a letter from AAA (the other party's insurance) stating that they're insured is only partially at fault because they determined I exited while he was backing out which is completely untrue but it's his word against mine. I'm frustrated at MetLife and how they handled my claim. I can not get ahold of Kennedy through email or telephone. She has not reached out whatsoever. This is an absolute nightmare. At this rate I was better off taking the cash and paying the rest out of pocket so my insurance wouldn't go up.

In response to their nonsense…read more filing a formal complaint regarding the way my homeowners insurance policy was handled. I have written email communication with Brian in which I stated I was "good with what they had to offer" only because I was told that money needed to be put up front. At no point in my life have I ever been required to put money down up front for homeowners insurance, and this was presented to me as a standard requirement. This turned out to be misleading. The information I was given did not reflect normal industry practice, and it directly influenced my decision. As a result, I was placed into a policy and financial obligation that I did not knowingly or willingly agree to under accurate terms. Based on my experience, this company engages in actions behind the scenes that customers are not made aware of. The lack of transparency, the pressure to pay upfront, and the misrepresentation of what is "required" are unacceptable. I am requesting a full review of my account, the communications involved, and the process that led to this situation.

Was referred there by family. No response after speaking to someone and also leaving a message.read more

Do not under any circumstances use progressive for car insurance. I made the mistake of doing so…read moreand I have regretted it ever since. I decided to pay for 6 months in advance rather than the monthly installments; A decision made easier based on their monthly payments being so outrageously slanted towards the longer term payment ($350 monthly). Initially, my quote changed three times beginning life at $680 for the 6 months, then escalating to $780 and finally coming to rest at $1200. It seemed each time I spoke with them there was something that their previous colleague hadn't informed me. Rather than listen to my gut and go elsewhere I was in a bit of a rush and went with them - thinking at least I wouldn't have to worry about anything for 6 months. How wrong could I be?!!! It now appears all too clear to me what their business plan is. Sign you to a longer term premium and then inundate you with a long list of things to do that if remain unactioned you pay fines for. I get weekly letters (despite registering for paperless (something they fine you for btw!)) all with fiscal threats immersed within the plethora of instructions I spend about an hour with their customer services team every week trying to claw back more of the endless list of "fines." All in all - they are the worst of the worst - stay well clear.

4 hours and counting just for help with my tire. Unable to give me an eta "there's just nobody"…read morewell, stop charging folks if you can't provide the service they pay for

. I had always thought them to be a reputable company but have become immensely disappointed of…read morelate. My mother purchased a battery from AAA on 01/18/16 (copy of receipt enclosed). It was installed in her 2001 Cadillac. At the time, my mother was 81 years old and on oxygen. She never drove it alone, but my sisters and I would sometimes take her shopping in it. She kept the car insured and registered primarily as a back-up in case one of her children's cars needed to be serviced. My mother died on July 14, 2017. I needed to have repairs done on my car the following week and, unfortunately, the battery on the Cadillac was dead. I called AAA to have it jumped, using my own membership. The man on the repair truck jumped the battery but stated that he did not think it would work for long; he believed there was a problem with the battery itself. He also stated that without the receipt, and if my mother did not have a current membership, AAA would not honor the 3 year warranty. I was able to produce the original receipt, but my mother had not renewed her AAA membership in October 2016 because she was no longer driving. About a week later, I tried to move the car and the battery was dead again. I called AAA headquarters and spoke to a very nice man in customer service. I explained the situation and was told that AAA would indeed honor the warranty. I am both the administrator of my mother's estate and have her power of attorney; I also reside at the same address that she did. Several days later, I called AAA to have the battery replaced. The dispatcher said they would not do it because it was in my mother's name, not mine. I asked to speak with her supervisor---a very rude and condescending young man who was infuriating. I asked him to tell me where I could find the policy on the receipt my mother signed, and he told me it wasn't there, but I could find the policy on their website. (I guess he thinks that my 80+ year old mother would have the computer skills to do that kind of research!). He tried to refer me to their customer service headquarters which, of course, was closed at the time. I tried to tell him that customer service had already told me they would honor the warranty so I did not see the point. Both my mother and I have been AAA members for 20 years (card copies enclosed); in fact, my mother frequently purchased and gave AAA memberships to her children and grandchildren as gifts. I think she would be horrified to know that the company lacks integrity. On Friday, as a result of one of my complaints, I received a call from a woman named Laurie from AAA headquarters. As an act of "good faith" she offered to mail me a check for half the price of the battery; I declined her offer. In addition to the loss of the money, I do not have the time or the energy to arrange for purchasing another battery and then trying to find someone else to come install it and dispose of the bad one. My brother died 11 days after my mother and I am struggling under the weight of settling both of their affairs, as well as maintaining my own. I also work full-time. Apparently, AAA does not care about their members, especially the dead ones. They stand to lose at least 8 memberships in my immediate family if they don't step up and do the right thing. I am enormously disappointed in them. Moral of this story: please tell your elderly relatives NOT to buy car batteries from AAA or you may find yourself in the mess I am in.

Worst insurance company ever. Noelle handled my call in…read morewhich their insured ignored merging signs and tried to go around on the right, and didn't ever have a directional on before plowing into my car. We were found to be "both at equal fault" Allstate is full of bs. She was an absolute Karen on the phone too.

Jim and his crew were always excellent to deal with be it a new policy or to fix a policy issue…read more Regrettably, I've recently learned that Jim has been retired for a few months and his allstate cutomers have joined the benjamin agency. I am however surprised that Policy Holders have not been informed of these changes.

I have been a very pleased and satisfied client for many years. Their clients' needs and best…read moreinterest are always priority one and they have years of experience to be able to get all your insurance needs covered at the best rate possible. Michelle and her staff are professional, knowledgeable, and friendly and will take all the time needed to answer all your questions with easy to understand explanations. If a problem should arise, they will go above and beyond to make sure it is resolved as quickly as possible and with the best possible resolution. They make getting all your insurance coverage as easy as possible leaving you confident knowing you've gone to the right place.

From the owner: Auto, Motorcycle, Boat, RV, Home, Renters, Condo, Landlord, Vacation Home, Personal Umbrella,…read moreBusinessowners Insurance, General Liability, Commercial Auto, Life, Health and Annuity Insurance

Ken and Melinda are always great to work with and Jeff helped me out with a claim I had once. He…read moremade my life so much easier! It's close to where I live which makes it very convenient.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a family man first and love to spend time at home. Avid dog owner with a black lab that weighs in at 110 pounds. Committed to participating in the community I serve. Most rewarding part of the job is working with customers. .

Dealing with Hanuschak Insurance has been a refreshing experience. Personal attention and…read moreoutstanding service, coupled with deep industry knowledge ensured that I had the coverage I needed, and the rapid response to my daughter's accident when I needed it. I highly recommend Dave and his team of professionals at Hanuschak Insurance Agency.

From the owner: Don't hesitate to call Hanuschak Insurance Agency in Cumberland, RI. We are committed to your…read moresatisfaction. Call us today.