I don't really write Yelp reviews, but wanted to be sure to leave Ideal Comfort a strong review. My AC was going out in June and after calling a few places, decided to have Ideal Comfort check it out. Tori was great on the phone and Tim came out that day top do the initial assessment. Technician came out shortly thereafter and fixed things. They were great communicators the entire time and were very clear with what was needed and transparent with their quote. Explained anything I wanted to know. This week my AC starting acting up again. There was a slight issue with the drains they re-did for me. Now, that happens, no big deal. They AGAIN were great on the phone, their technician fixed the issue, which was minor. As it was related to their earlier work, no charge. These things happen, they were super professional and accommodating. I will be calling Ideal Comfort again if I need any HVAC work. read more

Once again, A big Thank you to Timothy Cordt and his wonderful team at Ideal Comfort. I am a senior and customer living in Rancho Cucamonga. I have had the pleasure of dealing with Ideal Comfort for many years. It seems that over the years, every interaction is better than the last. Over the past month, as summer approaches the temperature rises. I made a call to Ideal Comfort and spoke to Victoria about getting my unit its yearly tune-up special. I expressed to her that my a/c wasnt as cold as it was last year. She explained that although they were busy when I called on the 5th, that because I am a senior, she would make sure someone came out the next day. To my surprise, the next afternoon, Mr. Trevor, field supervisor showed up. I was happy because he has been out to my home on several occasions. He does a very through job. After spending close to 2 hours cleaning, trouble shooting, and doing the routine maintence on my unit, our home was once again cold and comfortable. I am so pleased with the work and value I receive with Ideal Comfort. I have recommeneded them to my parents as well as many of my associates. God Bless you and Thank you. Your friend and customer, D. Hampton and family read more

Ideal Comfort (IC) installed my new Carrier Infinity Furnace years ago. So when my Infinity thermostat obviously broke (buttons broke off) and needed replacement, I called Ideal Comfort now under newer ownership. A tech came out for $68 home visit and $99 (total $ 168) to diagnose the obvious - I needed a new thermostat. However, he didn't have any new thermostats with him but he would get back to me with prices for different thermostat options. Since I didn't get a call back, I called IC a week later and they quoted me $1,048 for a new Infinity thermostat (installed). This would be a total of $1,048 +168 = $ 1,216 just to replace a thermostat. After I complained, Owner agreed to drop $ 99 for the diagnose if I went ahead and with installation of a new thermostat. So, I bought a Infinity Communicating Thermostat on line for$599 and installed it myself. The installation and programming were simple and required only re-connecting 4 color coded wires to the new thermostat. The thermostat and HVAC work great. read more

I was looking for a local Air-conditioning repair service. This company is very professional and blue color. Their service technicians are outstanding top notch Professionals. Anyone's looking for repair services I would definitely recommend them. They performed a full maintenance and Replaced a capacitor for the compressor. I scheduled the service called for 7:30 AM on a Monday and the technicians were there on time whit a great attitude and great communication skills. I will definitely use them again when services need. read more

Re: IDEAL COMFORT Heating and Cooling Corporation Rancho Cucamonga.CA 91730 Since December 2021 Whenever Continuously Rain storm happened We were having water leakage from our roof entering inside our bedroom Thru the ceilings. Well known Roofing Company visited twice our Roof sent by Our HOA but them and HOA pinpointed the cause of the Rain water leakage is from our HVAC unit even thou during the Summer time we were running our AC continuously we never had a issue of water leakage!!! It was obvious That Roof needed to be repaired ! Anyhow, after suffering for more than year we got other AC co to check our HVAC unit also couldn't find the cause of the leakage. HOA suggested us to do the sealing surrounding our HVAC unit Area and told us which will stop the leakage. They suggested 2 Company one was Ideal Comfort heating and cooling corp. On January 12th 2023, We called Mr. Tim of Ideal Comfort to do the sealing, next day he visited and inspected our HVAC unit taken care the sealing as well inspect the roof and he suspected the roof leakage are still present and highly recommended having the Roof Re-Checked. And it's proven that the sealing was not the actual causing the RAIN Water leakage because after the HVAC sealing done Within two days. On January 14 Th we had a rain storm and again Rain water leakage happened. Mr. Tim with his vast experience and knowledge he diagnosed correctly this time that the cause of the water leakage is not due to our HVAC unit but Roof needs to be Rechecked inspect by professional Roofing Co. AND Rest is history ! with his details report We got inspected our Roof by two Roofing Co ordered by our HOA and luckily found the roof is the actual caused of the Rain Water leakage all this time, not our HVAC unit. Now, finally we are very happy that our Roof is going to be Repaired and fixed as work order has been Approved by the board and our HOA and will be taken care by the Professional Roofing company who found the actual cause. Bravo. We can't Thank enough to Mr. Tim and Victoria for providing their professional service along with their assistance Which gave us a peace of mind after one year suffering of ongoing issues of Roof Leakage. . We would highly recommend this Ideal Comfort Heating cooling company of Rancho Cucamonga, Ca for your future any Heating and Cooling work and other service they are offering. Mr.Tim has 40 + Years experience in his field and it shows Thru his work. Amazing team of Mr.Tim and Victoria both very professional and truly cares for their customers. Happy Listening from Chaminda & Pretty Walpola Rancho Cucamonga Ca 91730 read more

We noticed we had a water leak from our a/c attic unit. The paint on or ceiling was starting to peel. I called and spoke to Tim who was able to come out the very next morning, by 7:00 am! He confirmed that there was sign of a leak but not a lot of water was present. He asked us some questions about maintenance, which we have neglected to do over the years. Tim then was able to set us up with an appointment with a couple of technicians. Dani called and told us they had a cancellation and they were able to come out a day earlier than scheduled. This is during a hot spell when they were extremely busy. The technician's came out and performed the maintenance and figured out the leak and repaired that. They were very professional and courteous. They explained everything they did for the maintenance and repair thoroughly. I would highly recommend Ideal Comfort! read more

We had a complicated situation with my in-laws air conditioner in the middle of a summer heat wave. Tim Cordt and his staff were great to work with and Tim's experience in the HVAC industry helped the process. The price for a new system was fair and a shout-out goes to Trevor and Bobby for their expertise, communication, and timeliness with the installation. We went with Ideal Comfort after initially getting a quote from another company. My wife and I have experienced a sense of relief from the entire process and my in-laws now have a system matched to the size of their house. The air coming from the AC is finally cool like it should be. read more

Great service! Very informative and great customer service. The a/c tech was an expert knew what the problem was right away! I was putting off getting my A/c done because other providers did not know what the issue was and greatly overcharged me. Ideal comfort is honest and affordable! read more

Ideal Comfort is the 'best of the best'. Our A/C went out in the middle of the recent 115 degrees heat wave for the Inland Empire. Our first contact was from Victoria and she immediately dispatched a technician (Trevor) to check it out the same day. Unfortunately, after the system check, our 15 year old outside Carrier condensing unit was deemed to have 'given up the ghost' and needed to be replaced. As a result, Ideal Comfort immediately went to work in acquiring a comparable replacement unit ASAP as the existing model was no longer being manufactured. Even when we ultimately decided to change our minds and upgrade the unit in the middle of the ordering process, they worked to ensure we were completely satisfied and were comfortable with our final decision. The office rep (Cinnamon) was extremely professional, patient and responsive, too, in handling all the paper work. Additionally, Tim (owner), went out of his way to answer any questions we had concerning the technical aspects of the system. The install was completed in less than a day by Trevor and his team and now the system is operating flawlessly. You can barely hear the new unit (24VNA6) running when cooling. We are looking forward to the energy savings from the new unit, as well. Ideal Comfort installed our Carrier system over 15 years ago, including periodic maintenance and/or repairs to present day, and they are our air conditioning experts for life. Major kudos to the Ideal Comfort team as you continue to 'rock the world' in customer service for Carrier systems and their fans. read more

This is a very customer friendly company. Their service manager Trevor is knowledgeable and helpful and friendly. He does fantastic work, I request him as my service technician every time. read more

Ideal Comfort Heating & cooling was referred to me by a friend and I am so glad I called them. Tim and Victoria are great and get back to you quicky. I had my heater repaired last year and my air conditioning this year. I recommend this company. Prices are great too! read more

My co-worker referred me to Ideal Comfort. I had had 3 other a/c companies out and none of them fixed my a/c properly. Ideal Comfort was wonderful and got my system working perfectly and the cost was reasonable. I would highly recommend Ideal Comfort to family and friends. read more

I found myself in a bad situation: the AC went out and I have a 2 month old at home. I called a couple of places and they weren't taking new customers. My neighbor recommended these guys so I thought I'd give them a call. The woman that answered the phone was so nice and sympathetic about my situation. She had a tech out to my house no more than an hour later! The guy that came out was very friendly and also expressed concern about my situation. In a matter of 30 minutes, he had the AC up and running again. I have an older unit so he gave me some tips and recommended services they offer. The price was very reasonable. Excellent customer service and friendly, knowledgeable technicians. read more

I am totally impressed by the staff at Ideal Comfort. They are really knowledgeable, but they didn't throw a bunch of industry terms at me. They are very friendly and they're not all about the sale. The owner came across very frank and honest without being pushy. read more

I was refered to Ideal Comfort Inc. by another heating and air conditioning company that was out of my area. I was extremly pleased with the job they did. from beginning to end the process was done very professionally and it was a pleasure to have them do the work. They replaced one of my air conditioning units in my home (upstairs)and did some duct work along with adding and expanding my returns for the system. My downstairs unit now works better than it ever has, (not the unit replaced), and the upstairs works incredibly well. At their suggestion we added return in my master bedroom and now my bedroom is one of the coolest rooms in the house, which is incredible because it used to be the hardest room to cool. I found them honest reliable clean and trustworthy. Very very very happy with the results. I highly recommend their services. read more

Great people. Ideal Comfort installed a new air conditioner and furnace about 8 years ago. Cut my energy bills almost in half. Annual service has been fine, but recent nearly-instant emergency service by technician Art was very impressive. AC suddenly went off on a hot June evening with message to "call technician." I called the Ideal Comfort emergency setting (a little awkwardly placed at end of standard message). Art answered in about 20 minutes and was at the house in about another 25 minutes--on a Friday night at that! Fixed the problem which was a short in the wiring. I had a major business trip scheduled two days later and could not have left unless the AC had been fixed as I have pets who remain in the house--with twice-a-day cat sitters--while I'm gone. Happy to acknowledge such amazing customer service here! read more

My 30 year old Packaged System heat pump unit was in need of replacement after the reversing valve went out. Ideal Comfort gave me one of the quotes for a new unit. The owner, Tim, was more than happy to answer all my questions (which were many) and explain in detail about the process and what would be done. So after a couple of months of going back and forth with emails and questions, I finally decided to pull the trigger with the purchase/installation. I appreciated Tim's patience through the process of such a large expense. The team did an awesome job with the installation. It was done in two days which included replacement of the old ducts and registers and a crane to bring down the old and hoist the new unit up on the roof. The team worked with me to get my Nest thermostat working with the new unit as well. Much appreciated. The new unit is quiet, efficient and cools quickly. I'm very happy especially with the recent heat waves around here!! read more

We have been customers of Ideal Comfort for over 10 years. They are always reliable, punctual, honest and fair. Their workers show up and do the work professionally. The owner is very nice and his office staff too. We only have good things to say about this company! read more

I was referred to this company & hired Ideal Comfort Heating & Cooling Corp to diagnose on our AC system because the air wouldn't go below 78. The company pricing is very reasonable! I had no regrets as the tech, Trevor, was very professional, knowledgeable, and took the time to explain everything in detail. He was not pushy but simply just wanted to educate his customer so I would have better knowledge of my AC unit. As I said earlier this was a referral and it was a great one. To anyone out there looking for good quality work, reasonable price, and honesty then this your place!!!! read more

Terrible service, had a leak and no freon, called to have it fixed. The person they send did not know how to detect a leak, charged me $75.00 and said $280 to come back. read more

Love this company. Since I know I'm going to be using the AC a lot this hot summer I wanted to make sure the air ducts were clean for my family's health. Having a son with a heart problem and my husband who's has allergies having dirty air ducts makes it harder for them to breathe. Having them cleaned on a yearly basis has made such a difference. So the first 2 companies that I found coupons for came out and gave me an estimate that was hundreds more than what the coupon stated. Finally I had ideal comfort come out which I wish I would have done from the beginning. My apartment air ducts were such a bad poor condition that there was no way they could be cleaned. Ideal Comfort was the only company out of the three who even check to make sure that the air ducts were in good enough condition to be cleaned. If it wasn't for ideal Comfort my family and I would have never known we were breathing in fiberglass because the apartment people didn't keep up the maintenance on the air ducts So Not only was I using a lot of electricity, the airflow was horrible, and we were breathing in fiberglass. So I had to have the air ducts replaced and just to show you how much the owner of Ideal Comfort Cares. After his technician came out to do the job and it was finished the owner himself stop by just to make sure that the work was done correctly and that we the customers were happy with the work that was done. The fact that the owner himself came out and made sure that we were happy shows he cares about his customers. Nowadays to find a company who really cares about there customers i s nearly impossible. Give them a try, I can promise you'll be happy u did. I'm 100% satisfied with the work they did, and appreciate how much they went above and beyond to make me happy. Thank you so much Ideal comfort. Tim your amazing, if we only had more companies like yours read more

Ideal comfort heating and cooling has been one of the best air conditioning companies I have ever had service from. Their response was fast and the tech was super sweet and handled all my concerns and questions without giving me attitude or speaking down to me because I didn't know something. I have worked with other companies before and have never been treated as respectfully as that. read more

Excellent service and installation of my heating and cooling system. Installers were efficient and clean. The communication with owner and staff was easy and all questions were answered quickly. Highly recommend them. read more

Great experience! Loved the workers! Good Company! They did the job they said they would. They cleaned up after themselves. Showed up on time and were polite and friendly. I have delt with many companies and this one was by far the best! I would reccommend them to anyone! Thank you Ideal Comfort!! read more

Ideal Comfort installed a new air and heating system , they moved the furnace to the attic. The whole experience was a pleasant one from start to finish. They were on time, professional and wonderful to have in our home. They did a beautiful installation. Dennis was fantastic to work with, professional, knowledgable and very fair. read more

They did a nice job. Dennis will work with you to find a solution that matches your budget and needs. He handled all the city permits and his workers really took care not to leave a mess afterwards. read more

Stay away! A few years back I had a condenser fan and two capacitors replaced and it cost $500. That's too high in my opinion, but not complete robbery. However, the repairman botched the whole thing. He had wires sticking out of the unit, he installed capacitors with incorrect voltage, he was blabbing so much at one point that he screwed down the top of the AC carriage and motor before he had even put the fan blades on the motor. read more

I called Ideal Comfort for a problem with my heater this past winter because the Gas Co wasn't going to light the pilot for me until I had it serviced. I called for an appointment and the staff at Ideal Comfort was prompt, professional and polite. The reason I am writing this as the weather is heating up is that I am planning to call them out to discuss air conditioning and am surprised to see the negative feedback. I would definitely use them again. read more

During a week in which a heatwave struck with temperatures as high as 115 degrees Fahrenheit, it was extremely unfortunate that our air conditioning unit, barely 2 1/2 years old, failed on a Sunday evening. To add insult to injury, the HVAC company that was responsible for the installation in my newly constructed home was no longer in business. So now I also had to find an authorized Carrier repair company to perform the repair. The next morning, I actually called another AC repair company first. They placed me on hold, so while I waited I did a quick search on Yelp and saw a rating of 3 1/2 stars. Not bad, but I thought maybe I can do better. I saw Ideal Comfort with 5 stars but only 6 reviews. It was a small sample size but I figured I didn't have much to lose so I hung up with the first company and called Ideal Comfort. As one can imagine, when temperatures reach the upper 90s and slide into the 100s, AC repair companies get slammed with service calls and when a service department gets hammered, patience can wear thin. So imagine my surprise when the person who answered the phone was very polite. She placed me on hold for a short period. When someone came back on the line, I spoke with Brenda who was extraordinarily kind especially when you consider how stressful it must have been. During two other subsequent phone calls where I inquired about the status or my service request, Brenda's friendliness never wavered. Victoria called me on Tuesday afternoon to confirm my service call for the next morning. She also exhibited an extremely polite demeanor. Now THIS is how you run a service department! Trevor arrived at my home Wednesday morning and was very professional. He quickly diagnosed the problem, replaced a failed capacitor, verified the system was working properly again, and was on his way. Friendly personnel. Efficient service. Ideal Comfort will be my first call should I ever experience issues with my AC again. read more