I was seen by Bailey Y. Shen, M.D. for a Retinal Detachment as well as two tears in the right eye…read moreas well as a small tear in the left eye! It was a Friday by the time I found someone to see me! Got an appt in the afternoon! Dr. Shen and his staff were so kind and accommodating !!! Dr Shen fit me in and we successfully had the left eye lazored and a balloon put in the right eye and worked on me until 8:30 on a Friday night!!!! Then he came in on a Sunday morning and continued lazoring the right eye !!! His nurses also worked late hours and had the best attitudes and kindness towards me over a weekend!!! My husband and myself were so impressed by each and everyone of them !!! We definitely recommend them to everyone!!! They get a 5 Star Rating !!! We were so thankful !!!

I was referred here after cataract surgery for examination. They did a lot of tests, some of them…read moreinvolving procedures I am usually very uncomfortable with. But the staff all exhibited outstanding patient care skills that helped me get through them. After reviewing the test results, the doctor was very thorough explaining the results and next steps. Since my primary care physician is also with UNMC, I could see all my test results in my MyChart account, and follow on appointments as well. Overall, I'm very happy that I went to the Truhlsen Eye Institute,

25 years as a patient. I loved my eye doctor & would go to no one else. Last week, I was given a…read moremyriad of different communications. Two visits in two days, West Omaha to Bellevue. On both days a nurse was rude, condescending and insulting. On the second day I asked for a different nurse because she was so rude the day before.Two receptionists said I was given conflicting information. One receptionists TOLD the offensive nurse that I was given wrong information. I was verbally insulted by this nurse. Mocked by the same nurse. I spoke up & defended myself. I received a letter, unsigned, that I was dismissed as a patient. I asked twice to speak to the office manger, she refused to speak to me. It's poor office communication, poor office management & homophobia. The nurse was rude to me because of homophobia. I felt like I was in the movie Deer Hunter, when the Vietcong soldier kept slapping Jon Voight.

I was scheduled to see Dr. Maw for cataract surgery. I arrived right on time, had my eyes dilated…read moreand proceeded to wait for over two hours. When Dr. Maw came into the exam room - just as I was preparing to leave - I politely and professionally asked why I was made to wait such an excessive time. His "holier-than-thou" attitude popped right out; he immediately told me he would not be doing my surgery-that we couldn't have a successful Dr/patient relationship when I felt the way I did. He then told me I would struggle to get into another practice in less than several weeks and "good luck getting your surgery done sooner than a few months." I left the office, went back to work, called Nebraska Medicine and got into a surgeon within the week. Never, ever would I recommend this physician and his "I went to Harvard" attitude!

Everyone here is very professional and pleasant. They give top quality service with a friendly…read moreatmosphere. I would definitely recommend Brumm Eye.

From the owner: Specialties: Cataract Surgery, Laser Cataract Surgery, LASIK…read moreEye Exams, Free Refractive Consultations. Products: Contact Lenses, Ray-Ban Meta Smart Glasses Services: Optical Shop, Cataracts, Comprehensive Eye Care, Eye and Cataract Surgery, Premium Intraocular Implants, LASIK Eye Surgery, Laser Vision Correction, Diabetic Eye Care, Glaucoma, Macula Degeneration, Laser Cataract Surgery, Open Every Other Saturday - Please Call Ahead. Brands: Catalys, Technis, AcrySof, ReSTOR, CustomVue, VISX, WaveScan. Locations Facts: Located In The Immanuel Medical Building 2. Business Description: Brumm Eye Center, located in Omaha, NE, is a premier destination for laser vision correction and comprehensive eye care. As a trusted leader, we provide an extensive array of medical and surgical services, featuring advanced procedures like Intralase, Custom LASIK, and PRK. Enjoy the benefit of complimentary consultations to discuss your vision needs. Our expertise extends to advanced laser cataract surgery, utilizing state-of-the-art premium lens implants for superior results. For your convenience, we conduct comprehensive eye exams at two accessible locations. Our additional services encompass contact lens fittings, routine vision exams, and thorough medical evaluations for eye conditions such as glaucoma, macular degeneration, and diabetic retinopathy. Associations: American Board of Ophthalmology, American Academy of Ophthalmology, American Society of Cataract and Refractive Surgery.

Dr. Hottman was very thorough in his evaluation of my candidacy for PRK laser surgery. His nursing…read moreand support staff, including the refractive surgery coordinator, Katie S., was incredibly helpful at explaining the nuances of the procedure, the benefits, and possible side effects. The procedure went smoothly, and Dr. Hottman conducted several follow-up evals to confirm that my eyes were healing appropriately. Overall, it was a very positive experience, and I would strongly recommend Midwest Eye Care and Dr. Hottman for Lasik or PRK laser surgery.

They got me in right away when I had a tear in my eye. Dr Feilemeir could not have been better…read more He assured me that it would be okay and it was........ however, the billing dept was very eager to collect and one time I got a month behind and was sent to collections. Then I got pink letters in the mail even after the bill had been paid off two months prior. Standing in line to check into the front desk seems especially tedious for the older people that come in. Something should be done about that. Otherwise ok. Like the location.

Poor understanding of patient care. Once a good place, now robotic. Questions are seen as…read morethreatening, the staff is forever revolving and the doctor is not caring about the patient.

Very nice office and professional staff. Takes Tricare…read more Went in for an eye infection and saw Dr Kuester. She was great. I have had 2 follow ups now and another tomorrow. They really care that you are doing well before they declare you healed.

Overall, we've had a good overall experience with the actual appointments. The problem has been the…read moreordering of the contact lenses after the appointment. Recently , on two different occasions the office personnel did not place the order for contact lens. It wasn't until we reached out to them about when the lens would be in that they discovered the two different orders were not placed. That is very frustrating and not good customer service!

I've never worn glasses and thought I may need my eyes checked. The Saturday appointment was…read moreconvenient. However, I don't think I'd recommend this location. The first guy I worked with was super unprofessional. Kept yawning and seemed like he was "too cool". He didn't explain anything to me, and then all of a sudden, the puff of air was coming at me. Moving onto the doctor. Again, he didn't explain anything to me. He smelled heavily of smoke and went so fast through my exam I wasn't surprised that my glasses seem off. The ladies out front were really nice. But I was so frustrated that everyone kept asking me if I brought my glasses when I told everyone during every step that I don't wear glasses yet and It's my first time getting an eye exam. Did no one right it down on my chart? My glasses seem off and I am just not too thrilled with my overall experience.

Last time I make an appointment there. Denise was not welcoming. Old lady I think it's time for…read moreyou to retire if you don't have the patience to sit there and answer the phone.