I can't say enough good things about the incredible admin team and the men who moved me. I was so stressed having just lost my father and they all made it so easy. Thank you Ideal Movers! read more

When my mother died during open heart surgery at Christmas last year I had to hire someone to move her things to my home and close out her affairs. ideal Movers attempted to take advantage of this situation and charge me $5000 more than what was initially agreed upon after sending pictures to the broker and to the Movers plus having a three-way conference with Ideal Movers and the broker. In the conference, by both of them, I was told "Unless there is a golden calf in the living room your invoice will not increase." on several occasions I asked the broker to speak with the movers and I got the runaround and basically got one phone call an hour before they were supposed to be there from Ideal Movers. in this phone call before the movers even got to my mother's condo they were trying to hustle me for more money, talk over me, steamroll me and intimidate me. Once they were all there they stayed for three hours in their truck arguing with me and it went from bad to worse. They tried to con my uncle into signing an acceptance invoice that they would do the job for $6000 after I refused to pay $8000, and then tried to con me and into sending a text message that I canceled. They told me I would never see my deposit back from the broker and that they had other jobs the next day when they were supposed to be working in my mother's condo that weekend packing and loading their truck. At one point they attempted a $5542 proposal to take only one bedroom of furniture, a few Pyrex bowls and a coffee table. This moving company is a complete scam, the owner is in Israel and good luck reaching him. It is a felony to attempt to coerce and threaten a federal employee. They have been reported to the Better Business Bureau as it was such a traumatic and unprofessional experience rife with racketeering schemes to intimidate and extort money-- particularly out of women. read more

I had a signed contract and had paid a deposit and part of the estimated cost for a small but still important moving job. 5 days before the move they called and cancelled and I couldn't find any other mover on such short notice. I've enlisted family and friends and hope we can get the job done ourselves. read more

When looking for a mover from Windsor Locks to Wilbraham I contacted many vendors. I had a short window because I was going to do it myself. Long story short, Briana quoted out the job with a packing option that I requested. All virtual of course. I chose them for the value and service I received. They showed up at the start of their window, I showed them around and they went to work. I don't remember their names but they were from Cape Verde and they were professional, courteous and surprisingly quick. I would highly recommend this company and crew for your moves! I would say I'd use them again but I am in my dream home! read more

Ideal Movers & Storage - Moving out of our house! - Movers Near Me - Hadley, Massachusetts

Really wonderful experience! The most kind and helpful staff, really responsive and accommodating. I would definitely recommend Ideal to everyone I know. read more

I have used Ideal movers and storage throughout my 38 year career as a realtor and as a customer myself. They are truly the best company out there for a move - diligent, respectful, punctual, responsive - all the qualities you would want when hiring a service. Recently they did an out of state move for me that went off without a hitch - put your possessions in the hands of someone who cares - ideal Movers is the best!!! read more

Kassandra handled my initial call and quote and Garrison and Jason were my movers. Everything went smoothly, no surprises. Professional, attentive and came within my quote. I've had some nightmare experiences with movers and this experience restored my confidence. Tip your movers! read more

I have used Ideal Movers for both moving and their storage facility. The movers were prompt, efficient and careful. They were pleasant and helpful with any questions. The storage facility in Hadley is clean and secure. I rented a unit from them for a year. Access was easy in winter, when the driveways were always clear. It's a family business and everyone in the office was cheerful and respectful. They never had to asked who I was as they remembered from our initial contact. I would recommend Ideal Movers & Storage unequivocally! read more

I needed big furniture and many heavy boxes moved on short notice, and Garrison at Ideal Moving got me scheduled right away at a reasonable cost. The movers were prompt, courteous, careful, and very experiencEd. and they were FAST. The move couldn't have gone better, and came in UNDER BUDGET. Good company, great workers. read more

I recently moved from the Boston area to Western Massachusetts. I sold my large house and moved into temporary housing as I looked for a new house in the area. I had to put most of my property into 3 separate storage units. I had an absolutely terrible experience with the moving company that I hired previously and I was very anxious about going through another move when I found a new house. I am very relieved that I hired a professional company like Ideal Movers. Cassandra helped me to plan the plan the move and I found her to be professional, polite, patient and helpful. When I discovered that I made a mistake in the time the storage company opened I was relieved that another agent of the company was able to change the arrival time of the 2nd truck and crew on the evening before the move! I had 5 really good young men who worked efficiently and diligently to move my things into my house, and place boxes and very heavy furniture where I wanted it placed. They made it look easy and I know it was not! I am very grateful to them for their professionalism. And they were all nice and polite young men. Moving is definitely stressful. But Ideal Movers made it a lot less stressful. read more

I've used Ideal Movers & Storage twice for moving and have rented a storage unit as well. The first move was in the summer, when the weather was great, and I loved the friendly, fun, and fast three-person team that made moving a breeze in less time than expected. The second move was in winter, on a sunny day but the temperature was 3 degrees when we started at 8 a.m. This time, it was a team of two people and they were amazingly fast, helpful, and careful, despite the terrible weather conditions. Also, I had a budget to work within and everyone was very conscious of it, so that there were no surprises, which I really appreciated. I was very happy with my move in summer but even more happy with the move in winter because it was so difficult and the team performed admirably. Do yourself a favor and hire Ideal Movers for your next move. You'll get a great team of professionals, super service, and support a family-owned local business. read more

I know; I know. But I just have to say it. The experience was really ideal. I kept a storage unit with them for a year, and I could not have imagined better customer service. - I bought a mirror box from them for a framed piece of art, and the guy working personally packaged and secured the piece better than I would have myself for no charge. - My friend and I joked about how this is the best piece of property we could claim stake in for quite some time. It is a completely idyllic setting. Our storage unit overlooked a field with cows peacefully grazing, and the sounds of the passing cyclists wafted from around the corner. Your boxes will have a better view than you ever will. - I actually looked forward to calling to make my payment every month. They were always very efficient, friendly, and understanding, even when I called a day late. (Sorry, guys!) - The move-out was super easy. I just called them the week before, and they told me to come out to fill out a form. Because the last day of the prorated month payment fell on a Sunday they let us move out Monday at no additional charge. They also found some curtain rods that we left behind under the wooden pallets, called us the same day, and held them in the office for pick up. - I received a lovely personal note with my security deposit check, in full, that I promptly received about a week after move-out. I'm not lying. This place is insanely ideal. If only I felt this good about supporting every business. read more

Worst moving experience ever. We were initially quoted $3250 for the move despite me telling the rep on the phone that it's a 3 bedroom house with study/living room/dining room, including backyard. When the movers came in performed an inspection price jumped to $7400 - I tried to call my rep Elijah but the calls went to answering machine. This is blank extortion- you are booked to move your stuff that day as you have a flight the following day. They take full advantage of your situation. Also they said a team of three people will come and only two showed up. It took them 9 hours to load but the truck was short of space and they had to come in again the next day to pick up the remaining 3 items which cost me another $1225. I would stay away from these extortionists and go somewhere else in the future!! I would give no stars if I could! read more

Really great service on our within-Amherst move. They confirmed a week before, showed up on-time the day of the move, and got the job done quickly and efficiently. The three person team was easy to work with, careful with our stuff, and got it safely from one place to another. After having a variety of moving experiences in the past, I can say that these guys are top notch and I would definitely use them again. read more

I had ideal move my belongings out of my apartment after I became ill suddenly, so I was not there to supervise their work. I requested several items be sent to me that are unsafe to store in the hot, humid MA climate over the summer, such as lipstick. My boxes arrived battered and with only a semblance of effort at securing the items inside - a few pieces of paper here and there. Several glass items were smashed, making unpacking dangerous. The items I requested were not there, but some truly baffling ones were (half a box of pizza Pringles, uncapped - wtf?) Ideal was rude and full of excuses when I requested either a refund or a discount on services, which amounted to over $600. There are other movers in the area that do a better job and change less. Avoid Ideal like the plague. read more

Shoot! I didn't review them when I used them, and if I had I would have been FTR! Argh! Ahem. Anyway. This storage place really is Ideal. The grounds are idyllic and spotless, and the employees are super friendly and attentive. I had a storage unit here for about 6 months. I gave them my notice I was going to move out, and then took the last of my stuff out over a weekend when they were closed. On Monday morning they called me because they noticed my lock was gone and all my stuff was gone, and they just wanted to make sure I was the one who had took everything! I have (unfortunately) used a lot of storage places around the country, and this was the best one by far. read more

Very helpful staff and a super clean place. It was a breeze getting my unit and bringing into the premise.

This may seem odd but i run another competing local moving outfit. I have said this dozens of times to my own potential customers who are receiving multiple quotes: "Ideal Movers are the only other local company who i trust will offer the same level of service and professionalism, or that i could in good conscience recommend." I know this personally because while i learned my work ethic from the 1st mover i encountered, my father, it was Brent from Ideal that gave the tools and honed me as a mover. I spent several years working for other movers, most taught me what not to do, but my several years as a crew leader there prepared me for a career in the industry. You will find the same level of professionalism here that you would with me, that you will not find with a number some other shuck and jive local companies. I am not in any way affiliated with or in contact with Ideal, just offering an honest opinion of local competition. read more

I just used Ideal Movers (again) for the 3rd time. They are fabulous - I have used other movers and Ideal beats them by a long shot. They are fast, professional and careful with all your belongings (and we had a few laughs along the way). Their boxes and supplies are far superior (and actually costs less) than any you can buy elsewhere. I would never use any other company for moving in the future! read more

Thought I would get two guys and a truck, was surprised at the "concierge" service they give. Responsive to initial call, estimators spent a good amount of time giving suggestions, hourly rate was at or below other 2 companies, move was on time, careful. During move they were able to swap me out into a different unit last minute. Facility has a good selection of move products, lets you put them on your tab then rebates you for unused product. Office staff was very helpful and efficient. No surprise they are pretty much everyone's choice. read more

Responsive and professional. From the free in-home quote to the follow-up emails to moving day, Ideal Movers was great to work with and reasonably priced. The crew on moving day was efficient and careful. What more could you ask for? read more

This was my fourth move with Ideal, and it was just as good as the previous ones. They packed me up from a large house and delivered to two apartments and storage, and it all went smoothly. Efficient use of resources (particularly mine) was much appreciated. I liked having the same supervisor for move-out and move-in and both crews went out of their way to be accommodating and to assist with tasks not even on their assignments. My storage is with Ideal and on my first visit, a staff person came to help me reorganize my unit. It is this attention to making me feel like a person, not an account, that allows me rely on them again and again. read more

Just had my second move with Ideal Movers in Hadley, and I was again so impressed by what a considerate, helpful and efficient crew they have. Everything was handled with great care, and nothing was overlooked. They set up our beds in the new place, helped with placing heavy outdoor plant pots, and were extremely friendly and fast. Highly recommend. read more

I rented a storage unit last summer for my student who attends UMASS. They were so helpful and easy to work with. When he moved back this fall, his items were just as we left them and we had no issues. Fast forward to this year, as I saw the possibility of UMASS closing, I quickly secured a unit for this summer. As a panicked parent out of state, they couldn't have been more helpful and calming. Getting our student on a flight across the country and preparing in case he couldn't come back this semester was stressful enough. Thank you for helping us and understanding that our student now has to rely on his room mates to move his items into the storage unit when access is granted from UMASS. Your team (Briana) has been terrific. read more

I've used Ideal Movers three times, and each time they have been cordial, efficientodi

I recently had a big move from Noho to Boston and used Ideal Movers - they were great. I felt that all my valuables were safe and the move was absolutely flawless. The crazy thing was that I happened to have a job interview during my move, so I really put my trust in their hands by having them move me in and then secure my apt. for me while I was out. Though this moving group was a little more pricey than what I had budgeted for, they gave me peace of mind which I consider to be priceless. I highly recommend them! read more

When the actual physical moving of your stuff portion of selling and buying a house is the easiest of the whole process, you know you've found the perfect Pioneer Valley moving company. I have used Ideal Movers twice for all of the larger items in my home and had better-than-expected experiences both times. Both of my moves were one town over in the Valley and each time the movers were incredibly fast, careful, and extremely polite. I was in the middle of yet another house buying/selling/closing ordeal WHILE they were moving me to my new home and they kindly found places to put things while I was busy on the phone with my agent. They even took apart and then put back together my bedframe when I found that I'd accidentally packed any and all things screwdriver related. It was a relief! I would recommend them to anyone for moves in the Pioneer Valley. read more

I've used Ideal since 2011 to store what didn't fit in my apartment and snow tires. Aside from the tires, I had everything in storage containers but I still requested everything be kept on pallets in case water got inside my unit. That was never an issue. Every fall and spring they took the tires and bolts to my service center and returned them to the unit for me for 50 bucks both ways. I've asked them to help me pack Fed Ex packages and other miscellaneous services. It's been a great relief to have found such a nice, honest bunch of people. read more

Ideal Movers did three moves for me this past year and I have only minor complaints to report (none of which are really even worth mentioning). I did make it clear that I was willing to pay a little more for the movers to take their time and handle my things with care. These were not to be the fastest and cheapest moves possible. I found the workers to be courteous and careful and not at all bothered by the directions that we gave. These men were professionals, and not to mention, incredibly strong! I pumped them with snacks and water, and they performed tirelessly. At the end of the last move they even offered to move things around in the house or give additional help that we might need, so we asked if they would help unload a separate truck we had packed and driven ourselves. So for another 30 to 40 min they helped us move additional boxes into our basement. Hire Ideal Movers, my only advice is state your expectations clearly. read more

The first time I used Ideal I was moving from Northampton to South Hadley - things went great. Given that experience, I booked Ideal to pack the trailer I was using to move cross country with U-Pack. BIG mistake. My boxes arrived in California smashed, my furniture was scratched and dented, and all of my items marked "fragile" were stacked in one large pile - what do you think happened to the items on the bottom? I knew going into it that they would not accept liability for my belongings given that they weren't moving them personally, but I thought they would have taken a LITTLE more care. And the worst part is, my partner and I asked the movers to periodically secure our belongings in the trailer with rope that we supplied, which they said they did. When we arrived in California? No rope. Straight up lied to us. Don't use these folks unless you're traveling under 10 miles. read more

So, we used Ideal again for a local move. They gave us an estimate of what it would cost, which seemed a little high, but we figured it wouldn't get there and since we had used their service before and liked it, we went forward anyway. Our quote was for two guys plus the moving truck. Two guys showed up, and about 30+ minutes in another guy, supposedly a manager, just showed up to help without asking us (even though we weren't moving any more than we had shown them in the original walk-through). This third guy was there maybe 45 minutes and left. When they finished and handed us the bill, we were charged for 1.5 hours of the managers time (who we never authorized to show up in the first place). We were also double charged for travel time on top of the hourly rate (in addition to mileage). Add to all of this that only one of the two guys really hustled the whole time and the other guy was also kinda clueless about how to move furniture properly. Needless to say we were pretty pissed. Unfortunately, I think they're the best option in the area. Just keep in mind that for Ideal 2+2=6 when it comes to billing. read more

Jut used their service and these guys did an amazing job. Will definitely use their service in the future.

The update on my post from 1/6/18: Ideal Movers agreed to give me a $127 refund but only if I promised to remove my negative Yelp review! Ideal Movers only stopped demanding that when I told them I felt it was unethical and that if we couldn't resolve this, I'd be filing a complaint with the State Attorney General's office. Moving is a big expense and consumers have a right to places like Yelp where they can get honest reviews, free of deception. If companies try to strong-arm and manipulate reviews in this way, consumers really lose out! I know that I would have appreciated reading some of those honest reviews. Buyer beware. read more

Had 1 bedroom apartment to move. Treated me as if I had a four bedroom home. They were punctual, professional and honest. Would highly recommend their services. read more

These guys moved us from Deerfield to Pocasset. It was a two-step process. They came on day one and loaded their truck. On day two they drove the truck to the Cape. We were shocked when they arrived on Cape at about 8:00 a.m. We thought they would leave Hadley at 8:00 a.m. Their three guys worked very hard to get the job done as quickly and efficiently as possible. It was a very hot day but the heat didn't slow them down. The bill matched their quote to the penny, though it took them a bit longer than they had estimated. Moved a house we had lived in for 20 years, so there was a lot to move! Wouldn't hesitate to recommend. read more

Called two months in advance to reserve a 5x5 storage unit to store my belongings in over the summer. The employee I spoke to said he put my information down and will call soon so I can sign the lease. Never received a call, and had to call them myself only to find out my storage reservation was canceled and I have nowhere to store my things, 3 days before I have to leave! They also offered me no consolation. Very disappointed. read more

Booked with Ideal after failing to hear a response back from Five College Movers. Ideal was on-time, friendly enough, and efficient. Everything was moved from one house to the next on schedule, on budget, and fully intact. read more