Eric helped me out when I needed a strap put on a submariner. He was pleasant and his work was very…read morediligent, no scratches or scuffs made to watch during his repair. He did careful work while only taking a few minutes to complete the job. I will be going back to him for my future jobs. Thank you Eric!

Good work, trusted merchant, quick turnaround, reasonable pricing. I highly recommend!…read more Eric not only replaced my watch battery and repaired a sentimental costume ring (that two other jewelers refused to look at because of low value), he replaced three missing diamond stones my in my wedding band! Located between Home Goods and Marshall's in Gateway Plaza, Patchogue. Call first as Eric is not always there: 631-629-5393

I have an old watch that was my grandfather's. I brought it to a jewelers and after 2 months they…read moresaid they couldn't fix it. He suggested Hero's so I just went there, told him the problem and requested if he could fix it and within an hour he had fix it. How can you beat that? You can't. He explained what he had done and he actually had the parts as it was very popular. The value was amazing. Compared to what I was going to have to pay. I would definitely recommend this place. The owner was welcoming, knowledgeable, pleasant and delivered the goods.

Avery was incredibly generous with his time and expertise. I didn't realize he was appointment only…read moreand he graciously let me roll in and talked to me about my two watches at length. I thought one was not genuine, but he took a close look and said it was, which was a lovely surprise. 10/10 will absolutely go back (with an appointment this time!)

I broke the chain on my Tiffany's necklace. Tiffany's wanted a couple weeks to do it, but Smith &…read moreSon said they could fix it in just a couple days, for $25 cheaper. It looks fantastic. You would never know it broke! I'd absolutely recommend them for jewelry chain repair!

We needed a watch battery and stopped in. Service was phenomenal and personal. The jeweler…read morecharged us $5 and gained new clients- we will go back for jewelry and the personal service that was given

Needed a new battery for my watch ... and found this convenient little shop. Within a half an hour…read moremy watch was running and happily back on my wrist. Polite and professional customer service ! Thank you!

Very happy to find a reputable watch repair shop. Very happy with all of the watches I had fixed…read moreand cleaned and highly recommend this store. Very fairly priced and Richard is straightforward in his answers. Highly recommend!