If you plan to travel internationally frequently, it's best to apply for Global Entry online and…read morecomplete the application in advance. Once submitted, U.S. Customs and Border Protection (CBP) will review it, and you'll then need to schedule an interview at a Global Entry Enrollment Center. Ours was at Newark Liberty International Airport. It's mandatory to arrive on time, so we parked at Terminal B short-term parking to make things easier. The Global Entry Enrollment Center is located in Terminal B on the ground floor, behind the domestic baggage carousel. If you get a little turned around as we did, just stop by the welcome help kiosk, and someone will gladly point you in the right direction. Be sure to bring your current passport and your driver's license (or a bill showing your current address). After checking in, you'll be seated until an officer comes out and calls the time of your scheduled appointment. Once inside, they'll fingerprint you (via digital scan), review your application, and ask a few routine questions. The process is straightforward and painless. It is essentially a background and integrity check to confirm you're a low-risk traveler before granting the five-year membership. My interview was brief and professionally handled. Everything ran like clockwork and was completely hassle-free. I was in and out within five minutes. Overall, I was very impressed by the staff's friendliness and professionalism, and by how efficient the entire process was.

Fast! At Newark airport, Term B, Short term parking, walked into 1st floor baggage claim, Global…read morelocated on right, against back wall. Easy to locate. Waited 5 minutes to get called in: phone OFF, passport & drivers license in hand. Barely 2 minutes at secure counter to identify myself, answer basic questions & fingerprints. Done. 3.5 hrs later I received my email confirmation. Easy peasy !

Parking lot available, just around the order of the building. The building itself is very clean,…read morefriendly agents and officers. I'm unable to share any personal information about my case but all I can say is that my entire experience, beginning when I parked the car and entered the building, to passing my interview and exiting the building was 9/10 !

My husband and I recently went in for our final Green Card interview. I just want to say that from…read morethe SECOND we walked through the front door, to the moment we left the experience was genuinely lovely! I was understandably nervous, as was my husband - but the security guards at the front door, the security guard on the 4th floor, and the interviewing agent Eric were so happy and welcoming it completely put us at ease. Not that i truly want to have to go through this process again, but I wouldn't mind it at this facility! Everyone was completely professional, the wait wasn't ridiculously long, and we left happy! Thank you all so much for being such wonderful people and making this experience one that we will remember as positive from start to finish for years to come! To Eric: Dean wants to say thank you so much for being a stand-up guy and treating us like regular people. He wants you to know he doesn't take lightly the opportunity you've given us, and thanks you from the bottom of his heart!

IMPOSSIBLE TO FILE. IMPOSSIBLE TO REACH. ZERO ACCOUNTABILITY…read more USCIS encourages online filing. Their system requires an "Online Access Code" they never sent. I submitted a service request with passport and case details proving I am the applicant. Their response: "We are not able to provide the information you have requested. It is not clear that you are the applicant." I am the applicant. Holding their own notice with my name on it. They cannot verify I am myself. The response ends with: "This mailbox is not monitored. Please do not reply." Cannot file online - no access code provided. Cannot get help - they claim they cannot verify me. Cannot reply - mailbox unmonitored. Cannot reach anyone - phone maze, useless chatbot, no email. They collect $2,840 in fees upfront. Filing fee. Fraud prevention fee. Premium processing fee. Then make completing the process impossible. The Contact Center is designed to prevent human contact. Emma chatbot loops endlessly. Phone system redirects until you hang up. No email support exists. When applicants face issues with their own cases, USCIS hides behind Privacy Act excuses to avoid helping. They blame applicants for systemic failures they created. This agency collects billions in fees annually while providing no functional support system. Applicants are treated as problems to be avoided, not people to be served. If you must interact with USCIS, document everything. Expect no help. Budget for legal representation because their "self-service" system is designed to fail.

I was very disappointed in how rude the Field Officer was. There was a clear bias from the start…read morebecause she "was not even supposed to interview us". The backstory is my Wife and I are from CT but our appointment was scheduled here in Newark and from the beginning our officer seemed annoyed that she had to deal with someone clearly not from NJ. She even said out loud I shouldn't even be doing this. She took out her frustration on us and didn't give a fair interview. How can we trust the Govt who prides themselves on being fair and just when they hire a woman like this who clearly took out her frustrations on a citizen and his wife. This does not sound just or fair at all. I highly recommend the officers get some Professional Development on human decency.

The employees that were there, some of them are very rude in person.And on the telephone when…read moreyou're trying to get help from them.I know everybody doesn't have a good day.What it seems like it's always someone there that has a bad attitude like me or someone else did something wrong to them

They treat single black Men unfairly and have Us jump through hoops to get 277 only if you get a…read moremed 1 form wich I did and still no cash benefits for 3 months, Went to Newark and East Orange NJ and I faxed a letter letting them know I'm trying to get disability, But for some reason I'm still waiting on 3 months they owe me before I get evicted, But the migrants get way more than we do, They don't care about us, And Yes that's a recipe of what they get a month and I can barely get 300$, I hope they experience the same thing I'm going through, I'll be down there tomorrow to see what's their excuse for me not getting anything except stamps? Y'all treat black men terrible even if they're disabled like I am

I have been trying to renew my occupational therapy license and can't get to another page but…read morenursing. Pop ups keep showing up about a scam. I do a search for license renewal for occupational therapy with no success, It keeps going to nursing, cosmotology or marriage and family counceling, This is extremely frustrating.

I have been trying to get in touch with NJ Board of Nursing, for almost a month, because I have…read moresubmitted requirements and have passed the RN Boards. I spoke with someone at that time and she said the RN License should come up in a few days. that was a month ago. I have been working as a nurse and is now at risk for Covid 19 exposure. It probably don't matter to others, but I would like to have my RN License as it is a big part of my life accomplishment. NJ Board of Nursing, please update my License number and show your support for working ng Nurses.

I had the pleasure of visiting the Newark office today regarding my benefits. The professionalism…read moreI received from security to staff was AWESOME. I arrived at 9:45 and was called for service by10:00am. The young lady (Ms. Jackman) was patient, kind and courtesy. The level of customer service she provided was OUTSTANDING!!! Keep up the good work!

There are good people working here. The security guards are decent hard working people and Ms E was…read morekind. This place deserves much more positive reviews. SC

This was easier to deal with than I expected. Not nearly as bad as the DMV. Not open weekends, but…read moremost days, you will not usually wait more than an hour or so at most. The service here is super helpful, and will walk you through everything the best they can. I came in to get a replacement card and to remedy an error with what was on file. They explained the situation and gave me the forms I needed to do what I had to do. I am satisified with my experience and this office in particular. Way better than calling in!

This place is absolutely awful. They gave me wrong information when I called. Had to go back and…read moreforth 3 times and had me waiting from 9:30am-3:30pm. 10/10 don't recommend. The two security guards are rude and dismissive.

I have been trying to contact someone for over 2 weeks regarding letters and calls I have received…read more No one gets back to you, no one opens their emails, and I am about to go to the office directly. I am really getting frustrated. I don't know if the calls were legit or not so I don't answer questions. It is becoming hard to contact anyone. So my butt is going right to the office with paper work I have received. Makes me sick that they don't answer.

They never answer the phone. You can't just show up. You'll be wasting your time. People need…read moreanswers to questions. Like, where do you send your documents. We know 50 S. Clinton St., but what room. You can't just put 50 S Clinton St, and nothing else. Pick up the phone!!!!!!!!!

Social Security Administration has my FIVE BIG STARS. If I didn't pay into Social Security all my…read moreworking years I wouldn't be able to live here in Manhattan! What I paid from my paycheck is a fraction of what I have gained in income since I was eligible to receive Social Security Benefits. Social Security has really tightened up the online website. If you are not tech savvy I feel sorry for you. I've learned a lot about my benefits and get my annual income statement. I definitely pay taxes on my Social Security you know! I'm writing this for everyone to be reminded about the scams. Attached is the information sheet SSA asked us to share. In these days of information overload we must stay focused and mindful of every email, text, and phone call. I hope this information from your Yelper Helper is beneficial for you either now or in the future. I'm sure if you are working you're looking forward to retirement!

special thank you to alla .... we called social security 800# on friday and was met with extremely…read morethoughtful and personable customer service. the kind of customer service that is hard to find these days. i cannot say thank you enough!!!! she helped me help my sister that does not get around easily these days. thank you so much alla