Furniture is overall well made. However, what they didn't tell us is that the items we ordered…read morewould not be delivered for up to two months. They say they order from a US company, but two months seems like something you are having shipped from the other side of the world. Staff acted like we were bothering them.

I have visited twice and both times the salesman acted disinterested and rude. He paid no…read moreattention to what we were looking for and just shuffled us off to another store.

I love this store! Specially around this time of year. They have so many great gift ideas, holidays…read moredecor and much much more. I came in today for holiday mugs and a few ornaments that we will be gifting. The staff is always very helpful and are always making sure you find what you are looking for. We love Martin's.

Clean organized store. Clean hey sell anything from hardware to kitchen plates, mugs, small…read moreappliances like coffee makers to large appliances like stoves etc. Staff is friendly and helpful. They also have a nice selection on furniture chairs tables and beds. I did not find any bed frames I liked but they do have tons of lazy boy chairs looks like they sell a little bc they have lots.

La Maison is a true gem in Chelsea. Every staff member I've met there has not only been very…read morefriendly, they are all incredibly helpful and knowledgable as well. I have bought a few pieces from there (LOVE my lamp!!) and just ventured into the Annie Sloan Chalk Paint they sell. I was very nervous about painting my first piece of furniture with the chalk paint but with their help, great tips, and patience with my many phone calls, I survived and managed to take an old end table from blah to fabulous! Dana (owner) has been in this business for a very long time, so she knows what she's doing! I will most definitely be a repeat customer!

No more Copeland for me…read more Their customer service is dismal. I placed the order last December and just now received the items I ordered. Engineering 1/5 stars. The drawers don't close completely. Quality 2/5 stars. Yes wood has beauty marks but why put blemishes on the top of the dresser where they are most noticeable.

Awesome furniture store great selection great prices. Bought new couch and chair there a few years…read moreago. My dog unfortunately ripped it about a year later, They repaired it for a totally fair price.

A smaller antique mall, but bigger than it looks from the outside. They have a nice selection…read more Didn't find a lot of albums. Lots of other antiques malls in the area. It's a good one to add to the trip.

parking lot close by the store, layout of items separated by booth Numbers, smells good and well…read morelit. pricing varies on items. lots of dishes, lots of home made crafts and antiques. really liked the array of jewelry. if your looking for roaches to make a wedding bouquet. this is the place to be. very nice staff, friendly and helpful.

The furniture style at Sauder Store & Outlet will appeal to you if you like a look that bridges…read morebetween country and modern. It's not hardwood furniture, but if you need the affordability of melamine, they can hook you up. The pieces are streamlined, but not "industrial." They have clean lines, similar to Ikea. See my photos. They are also meant to be assembled by the customer, just like Ikea furniture. For a fee, they'll assemble it for you. The furniture showroom was very attractive. Couches invite you to sit in front of one of their coffee tables. Try out the drawers to see how smoothly they glide. The prices are lower at the outlet than elsewhere. This furniture is also available through Meijer, K-mart, Sears, Officemax, Office Depot, etc. however I assume that the variety of available models and colors is greater at the source. For a list of local retailers, see: http://www.sauder.com/CustomerService/Find-Retailer.aspx I only got a little time to stop in and look. I was with a group for the quilt show, and we only stopped long enough to see if there were any quilt racks. Didn't see any, so we hit the road. I wouldn't mind going back to browse.

The 2 stars are for the furniture. The missing 3 stars is for the customer service. My wife and I…read morewere in there about a week ago. No-one else in the store but 2 employees. We walked all around the store looking at various items, interested in a couple, but not one did anyone approach us. I will not hunt down a sales person when I am the only customer in the store. I can and will spend my money somewhere else. They didn't even say hello. I know that I am stubborn about these things, but I am not going to see someone get a commission, from my money, if they don't even acknowledge our presence. Even when we walked within about 10 feet...nothing. Poor service!!!!!!!!!!!!!

I was very impressed with this business. Furniture stores tend to be very stressful when dealing…read morewith sharky salespeople. This business had much more of a mom and pop store kind of feel. The salesman never gave me the vibe that he was trying to get me to spend any more money. Rather he seemed much more concerned with making sure I got what I needed. Even better, I spent far less than what I expected. He seemed obviously much more concerned with winning over repeat business and I would say he succeeded. The storeroom itself is an old drafty building which doesn't make it very cozy and honestly lowered my expectations, but by the time I walked out of the door I couldn't have cared less about that. It was one of those rare old school retail transactions that you just don't get with today's corporate retail environment.

From the owner: We carry a large selection of Mattresses and Foundations, including Adjustables. Our friendly…read moresales associates can help you find just the right pieces for your home. We offer layaway. Delivery and set up are available.