I have a 20/20 Subaru Forester and the battery was completely dead on a Saturday morning. It would…read morenot hold a charge even after AAA road service came and charged it. I really needed my car running smoothly for Monday morning. I was not aware that Subaru batteries are quite difficult to take out and replace with a new battery. I received great service from the parts and sales manager, Mr. Timmy Hunt. Mr Hunt methodically extracted the failing battery and then replaced it with a brand new one from AutoZone. He was very professional and extremely patient in removing the cables and then replacing the new battery exactly where it should be and secured it in place. I sincerely appreciate the time and service on a late Saturday rainy afternoon and would definitely recommend AutoZone at this location by Mr. Hunt. JER

Everyone that works here has an attitude. You ask him if you have some because their website says…read moreit's in stock and they say no without even looking. Some serious detox needed. I recommend you go anywhere here every time you ask for help here they act like they're going way out of their way to do anything real bad service don't ever go here.

I went in last night looking for oil for my car.. I didn't have a clue on what kind I needed OR…read moreeven how to put it in my car. The older gentleman, Joe, was so nice and offered to put the oil in for me! He was so nice and so helpful, thanks for helping me, Joe! You're a lifesaver!

There was an older gentleman who helped me and then the regional manager jumped in to help also to…read morefind me the correct bulb for my car and replace it for me! That was so kind of them and they went out of their way to help. Would recommend them anytime!!

Went there for headlight bulb two of the nicest guys one changed bulb checked it out and helped…read morewith hood latch. Great customer service!!

Always find what I am looking for AT a good price. Staff is courteous and usually easy to find a…read morelocation.

Great customer service I bought a seat cover for my car didn't fit unfortunately and they took it…read moreright back so was very happy I wasn't stuck with the product

I have been trusting the team at Offroad Elements with my Jeep needs since 2017 when I needed new…read moregears. There was a promotion that I took advantage of and was super happy with how the whole sales process. It was a few weeks later when I received a thank you note expressing their gratitude for me becoming a customer. I've been a loyal customer since, I've traveled for Jeep events and just to hang out with the crew and chase down killer food spots. Gill and Eric run an amazing operation, I couldn't be happier to have them on my side whenever I need to pamper one of my Jeeps.

Eric and the team are great! Always has treated me right and…read moresaved me a time or two due to my own stupidity.

Always able to find what I need at Advanced Auto! Staff is very helpful/customer oriented!read more

Denise was awesome. Super friendly and helped me select my purchase! Offered to save me money by…read moreshowing me the sale items, and even signed me up for $5 email coupon!

Our new (to us, purchased pre owned 2020 Discovery) sprung a leak in a radiator overflow tank on…read morethe way to Boston. We contacted Land Rover in Hanover and drove there. Tom, the service manager helped secure us a rental car and kept us informed on the parts order and repair timeline. Him and his staff were very professional. Thankfully the repair was all covered under warranty and they did a complete check up on the car before returning it to us. They made what could have been a very difficult situation easy. Highly recommend!

I had brake issues with my LR, the total estimate was $12K for everything (LR Hanover).  Just to…read moreget it back on the road was estimated at $9K.  We sought other non-LR help and for just $3k we had our LR fixed.  Unless you're on warranty, DON'T GO to a LR dealership!!!

Our family has a Cayenne and a Macan, plus my in-laws have a Macan. We have worked with the Porsche…read moreNorwell team for the past few years and consistently appreciate their work, communication and responsiveness. Also we have seen them grow tremendously. That growth includes adding Reina, who has been a welcome addition to the team as she is thoughtful, detailed and always has positive energy! Thank you Reina, for making our loaner exchanges so easy and for the follow up calls. Our service rep, Mike noted that he has worked his way up through the company and it is obvious, as his technical knowledge helps inform and support his outstanding customer service skills. He is always wiling to take time to explain details and walk me through any challenges regarding the issue(s) being addressed. Thank you Mike, for making our necessary trips valuable and relatively painless. I would like to note that the techs & mechanics that have worked on our 2 cars at any given time deserve shout outs but I do not know their names Andrew is clearly dedicated to a team approach, this group really delivers solutions and support that make us appreciate their time and talent. *Just a thought - a customer waiting area / work area, that could be reserved when making appt so customers can get work can be done when staying with the car for a few hours. A small space with a table and outlet or a "phone booth" with a shelf and outlet. https://www.optixapp.com/blog/coworking-phone-booth/

OK, let me share something with you…read more On Tuesday, the day after the Boston Marathon, my wife and I went to look at cars. We visited the Porsche dealership in Norwell early in the morning. When we arrived, the showroom was empty, so we walked around for a few minutes before a salesman approached us. He introduced himself as Matt and asked if we were being helped. Matt went through the usual questions to qualify us as serious buyers. I told him we were looking for a certified pre-owned Porsche Macan, preferably black with a black interior. He said he would check the inventory and see what was available. When he returned, he told us he had found a couple of options and would bring one around for us to see. He pulled the car up to the showroom, we looked it over, and then took a short test drive. On the way back, he suggested we stop by the pre-owned inventory lot to see if there was anything else we might like. Back at the showroom, Matt asked what I thought of the car. I told him I liked everything except the wheels. He said he had another car to show us that had the style of wheels I preferred and that he would bring it around in a few minutes. He came back shortly after with another car. This one had the wheels I liked, fewer miles, and the right price, but it was silver. We talked it over, and I decided, "I think this is the car. Let's do it." We went inside to start the paperwork. At that point, another salesman brought a different customer over to look at the same car we had just agreed to purchase. I asked Matt what was going on. He said it was a previous customer of his, but that he would find out more. We continued with the paperwork. His manager evaluated my trade-in, and they began putting together the numbers. Meanwhile, I noticed the other customer, who was white, still looking at the same car. For context, my wife is Chinese and I am of mixed race. Shortly after, Matt came back and said, "I'm sorry, they sold the car to the other man." I was stunned. I said, "How is that possible? We're sitting here working on the deal. Your manager has already given us numbers, and we've started the paperwork." The general manager, Rai, came in and said, "I'm sorry, this has never happened before." My wife responded, "That is the most racist thing I have ever seen." At that point, I said, "Let's go," and we left the dealership. As we were leaving, Matt said he would find another car for us and follow up. The general manager also said he would do everything in his power to locate the right car. They never did. My wife and I will buy a car, just not from that dealership.