I had a highly disappointing experience with this repair shop. I brought in my truck for a loud…read morebanging noise coming from the front right side. The truck was still drivable at the time. The shop kept the vehicle for two full weeks. They diagnosed the front right banging noise as being caused by the rear drums and emergency brake cable. They replaced the cable and addressed the drum issue, charging a total of $864. While the price was expensive, I accepted it because I believed I was paying for quality work. After driving the truck home, I parked it for a few days. The following Sunday, while taking my kids to the park, the exact same noise returned--only louder. I immediately called the shop to report the issue. Jason acknowledged that he had dropped the ball due to their high volume of work and instructed me to bring the truck in the following Wednesday, promising he would return it the same day. He was apologetic during this call. On Wednesday, the day of the appointment, I called to inform him that I had attempted to drive the truck to the shop the night before, but the banging had become so loud and sounded so dangerous that I would need to have it towed instead. I asked if the shop had a tow truck. Jason said they did not and recommended using AAA. I called AAA, signed up for a membership, but learned it would not take effect until the following day. I then called Jason back to ask if we could reschedule for the next day to avoid paying approximately $300 out of pocket for a local tow. At this point, Jason's entire demeanor changed. He began shifting blame onto me as if I had done something wrong and repeatedly emphasized that they "didn't hear" the noise while the truck was in their possession--even though I had specifically pointed out the front right location on the initial visit. I had explicitly told them on day one that it could potentially be a ball joint and asked them to fully diagnose the issue and take their time to ensure it was done correctly. Instead, after two weeks, they sent me home with the same problem unresolved, along with an $864 bill for work that did not address the main issue I brought the truck in for. They then proceeded to blame me for the situation. The call ended with Jason stating, "we just aren't right for each other." I have attached a copy of my receipt as proof that the initial reason I brought the truck in was the right front noise. You can clearly see it labeled on the receipt as "Noise in RF, e brake?" This shows that the shop can claim they fixed the issue all they want, but they did not fix the actual problem. They simply assumed it was something else instead of fully diagnosing it. I assume this "I'm sorry, we're just so busy" excuse is one they use often. This shop appears to be unreliable. I have read reviews from other customers whose vehicles were turned around in just one hour, yet this shop could not resolve a front-end banging noise after keeping my truck for two weeks. When I gave them another opportunity to make it right, Jason responded, "to be honest John, even if you drop it off I won't have the time for a week or two." I strongly recommend staying away from this shop due to their poor service and terrible customer service.

Absolutely one of the best experiences I have ever had. Derek and his team are not only…read moretrustworthy, reliable but they are incredibly knowledgeable. They have removed the anxiety and hassle of the auto repair part of life flawlessly. If you are in need, this is the place! Thank you so much guys!!! "Auto Hospital, Derek speaking!!!" That's the sound of peace of mind! Tom M

I took my mom to Gesner Auto last year to purchase a car. I have to say this was one of the best…read morecar buying experiences either of us has ever had. Chris (the salesman) was great. The car price was reasonable and they gave her the best financing. And there was no pressure to buy. She just test drove the car, liked it, financed it, and that was it. Easy. The way car buying should be.

Mr Gesner In response to your comment. You are 100%…read moreincorrect in your statement. I drove the Jeep less then three months and this was it's first oil change since I purchased the car from you. PRIOR, to the shop performing the oil change they showed me the leak had been there for quite some time based on it's condition. You sold me the car without inspecting and resolving the problem.

I used to buy my parts from this junkyard, but unfortunately, today was my last time using their…read moreservices. Yesterday, when I bought a part before they closed (at 5:40 pm), it wasn't the right part, and because I came back the next day, they literally gave me a gift card instead of refunding my money. Now I feel forced to come back and spend the money on that gift card. I spoke with the manager and explained how it was possible to come back the same day if you were already closing; that can't be legal. In my humble opinion, I'm going to take them to court for this. Not refunding my money within 24 hours of purchase is illegal.

I've always had good dealings with Everett they organized reliable and helpful anytime I go there…read more I also like the fact that you can go out into the yard yourself and pull parts. Plus it's just something about old junk yards that are interesting to me. Also the my knowledge is one of the only salvage yards left. I recommend anyone to use them

I brought my vehicle to Planet Subaru for a warranty repair, and after being told by Copeland…read moreSubaru in Hyannis that I had to replace my radio (head unit) with an after market brand at my cost. After learning on my own that this part was on an extended warranty as the result of a class action law suit, I brought the car into Planet. They confirmed the problem and the warranty. The parts was ordered and received in a few days. I scheduled an appointment and the repair was done in a few hours; they even gave me a loaner car at no cost. Everybody I dealt with was pleasant and professional. It was a great experience, especially knowing that this repair only cost me time. If something goes wrong with anything you own, Google the issue, it may be covered by the manufacturer.

Recently purchased 2020 wrx sti through Barrett who was helpful and kept the sale straightforward…read moreand simple. Richard in the business department was friendly and was nice and clear through every step as I was financing with them which they did beat my rate. The reason this is a 3 star and almost a 2 honestly not to be dramatic, This car was marked down as sold by me with a down payment on a Saturday and I came back with my trade in the following Thursday to complete the transaction and actually had to sit and wait to give more time for them to detail and then apply the ceramic coating to the car after finalizing paperwork. Just for the car to come out looking no different almost like they sprayed the pressure washer once over before pulling it out. Interior was never given a once over and actually had a lighter on the seats from a technician which isnt a great look. Honestly not the biggest deal except for one thing that drives me up the wall. This car has NEON YELLOW calipers not only did they not even try to clean them I got the car with them completely black lol. Barrett sales was great aswell as Richard nothing really falls on them but whoever is back there servicing or specifically cleaning detailing a car getting sold needs to figure it out or go. Just make sure they clean your car to your expectations maybe you wont care as much as me.

I went down to Mastria Mazda with my son as he was looking to buy his first new car, but was in no…read morerush. Santiago was the salesman my son had made an appointment with that evening. I was amazed at the way Santiago talked to him, no pressure, explained the cars and showed him the differences. And, did I say there was no pressure? Once we sat down and looked at numbers, we were still a bit off. We left for the night. On the way home, we talked about how much we liked Santiago and I told my son how different he was from most car salesmen. He was not pushy, putting pressure on you, jumping to a more expensive car - he respected what you told him. The next day, a lot sooner than expected, Mastria Mazda and Santiago sold 2 cars -one to me and one to my son :) Santiago then spent a good hour sitting in the car with us, going over all the technology. He is a great guy & he is going to get a lot of recommendations from me!!

Huge liars sold me a brand new car not on the lot. They made ne sign the paperwork before I got to…read moresee the car and they completely lied. It didn't have the rims on it that I showed them on the lot and the interior was all scratched up. Run as fast as you can, especially from the bullshit artist Mike. Not to mention the the cx50 is a piece of crap compared to the cx5.

I am repeat customer I used to use my local porsche, dealer for all my tire needs. Fortunately,…read morethis is no longer necessary. Why waste your precious time and hard earned money Mass is not only better paying special attention to meticulous customers and far better priced

Great service and friendly staff. Been going to Mass Tire for years! Highly recommendread more

Fantastic. Had an amazing experience. Will go back !! Super friendly and honest. Vey welcomingread more

Needs to learn how to speak with the customers. Not friendly or professional. Was not able to help.read more

I received a glowing recommendation to Kabilian's and had my first appointment yesterday. I was…read moreimpressed by all areas I interacted with. Scheduling, check-in/out, and their offered courtesy ride to and from. The service was done quickly and they had me back on the road in less time than they estimated. I hope I don't need them for more than future oil changes but, at least I know, should I need them, I have an honest and experienced team to go to.

After being burned a few times I was told about this place "Kabililian's Car Kare I have full…read moreconfidence in them as I have used them a few times and will continue to use them in the future.