Darren in Pre-op was very helpful. and Eric and Lori H. made it very comfortable. thanks all .read more

The nurses and staff were extremely nice and took an interest in my…read moresituation. I give them 5 stars especially Erin, Adele and Diana in Pre-op. The quality of my care was top notch.

Dr. Bonner is very caring and knowledgeable. He has helped me so much and his office assistant is…read moreso welcoming and makes it easy to schedule appointments.

beware of "A wolf in sheeps clothing" I was advised by this doctor that if I was not happy with the…read morecare I was getting from the nursing staff and him, he will be at the rehab within an hour to sign the papers. an hour later I was on my way home. Little did I know that without my knowledge I signed myself out. Not once do I recall this doctor discussing my problem with me. he was more concerned about his relationship with a former boxing champion, than my problems. When I complained about a patient sitting in his wheel chair covered in vomit, I was told that I was not his doctor, and it was none of my concern. When these same nurses complained to Bonner about my outburst on patient care, he agreed with them and told me to shut. This is why Bonner wanted me out of this rehab. when I complained about the lack of care myself and others were getting, his response was "If you feel that way then you should go home'. Once I returned home and saw the amount of medication he prescribed, 9 different pills 4 times a day equals 36 pills before bedtime, I called his office as instructed on my paper work. When secretary told him who was on the phone and why, he refused to talk to me. He could care less what effects these pills had on me, or my wife. outbursts of anger along with stress thinking about what I was taking or what good they were doing. After several attempt to get him, I gave up and call a druggist for help. Was advised to shelf the meds and see how I feel. Took his advise and am happy to report that most of the rage, and anger is gone. what bothers me more than anything is that this 'so called doctor, and these nurses" will never have to account for what has been done

This office is terrible! Please save your time, money and peace of mind. Firstly, they don't not…read moreanswer the phones and you have to hope they call you back which they don't most of the time. It's a shame because the doctor is good but, it is not enough to outweigh the despicable staff. Honestly, after dealing with them I wonder if the doctor even has any idea of what they're actually doing. For months the office lied to my husband and I about trying to correct an discrepancy with Lapcorb (like 5 months)! In turn, to find out what the office was telling me was all completely made up lies! Completely fabricated stories. I even tried to obtain their "contacts" info to talk to them directly and cut out the middle man and they REFUSED to provide it. My final conversation they made it very clear that it was their word against mine??!! What? My pcp, that we're suppose to trust, completely screwed us and this ended up costing us hundreds of dollars. On top of it all, the absolute kicker???? We obviously were leaving this disgusting and unethical office- they're refusing to provide our records unless we pay them $25 a piece!!!! After what they did to us! They want us to pay for our records?? Wow.

The worst office I've ever encountered. Refuses to write a referral for an upcoming surgery where…read moreI needed to be admitted to the hospital. I have to come in and be seen but I have no idea what for because Sacco can't perform my surgery. Maybe if you were able to get a callback or an sick appointment that isn't 5 days later I would of been in more and not have gone to urgent care. No evening hours half a day this day and closed on this day there's no availability. I am so happy I switched PCP's and am able to speak to a person on the phone and get a quick appointment. Now that I see how another doctors office is run I will never look back and regret that I didn't switch sooner!

I recently underwent a hysterectomy due to complications from fibroids. Dr Dein and his team did a…read morefabulous job. I was kept well informed throughout. If I called the office with even a minor question leading up to my surgery, Dr Dein himself called me back right away. I was worried I'd wake up with a giant incision, but he was able to perform the procedure laparoscopically. I have two tiny incisions that are already fading four weeks later. A shout out as well to the staff at Paoli Hospital. Every person who took care of me was pleasant and happy to help.

First impressions are very important. Luckily I don't always go by that. However I did experience…read moresome negatives with this practice. I scheduled an appointment for 11am. A few days before my appointment I get a confirmation call confirming my appointment for 10:30. I called back and told the girl that my appointment was made for 11 and not 10:30. She then proceeds to tell me that I have to be there a half hour early. I explained to her that no one told me this when I made my appointment and that I rely on a ride and can not make it there before 11. I explained that my new patient paper work was mailed to me and is already filled out. She then tells me fine but I need to be there by no later than 10:45. I once again tell her that no one told me this and that my appointment is at 11 am and that I will be there at 11 am. I also told her that my ultrasound will be faxed over. I arrived at the office at 10:50 am and immediately notice that it's not in the best of neighborhoods and that you have to be buzzed into the office. Not a good sign. The office is old and run down. Not the cleanest either. I checked in at the reception area and explain that my ultrasound was faxed over. I was then informed that their fax machine had been down since Saturday. I inquired as to why I wasn't informed of this when I told them twice, when I made the appointment and on the confirmation call, that I was having my ultrasound faxed and was told that they didn't know. I informed them that my primary will read it to them over the phone but they refused to call my doctor. When I was waiting to be called back I heard the girl that I had spoken to during the confirmation call say to make me wait or reschedule me because I wasn't there at 10:30 and I was late. The other woman told her that no I wasn't late and that I arrived 10 minutes early and had all my paperwork filled out. The doctor is nice and I really like the way he explains things. He's extremely thorough and makes sure he explains it so you understand it. One thing I didn't like is that he'd ask a question and when I'd try to answer it he'd want to add something so he'd put his hand up as if to say "stop. Be quiet." That was a little rude. Other than that I really liked the doctor. The one receptionist REALLY needs to go. The older receptionist with the short hair is really nice though.

I have been seeing Dr. Harryhill since the early 1990s-…read more I have 4 other specialists (all good) but, Dr. Harryhill is an "exceptional" Urologist & a special person-! He exudes self confidence as well as a kind, warm caring manner. He knows gis field.& he knows how to treat people. I have had a procedure with him, in 2002- where he had to "scope" my urethra- due to blood in my urine- My cousin had it done & said how "terrible" it was-! Well, I had it done by Dr. Harryhill..& it was not all that bad- He was verbally "taking me thru" the procedure ..step by step- & at the end- assured me..I was--OK.- I have a "slow" urine stream- with some retention- Dr. Harryhill...explains everything in detail- I can not speak highly enough about this wonderful Physician...& person-! I am blessed to have him as my urologist-! Richard

At appointment to follow up on negative complications from procedure. Appointment scheduled for…read more11:15 am, finally taken back after noon. Doctors need to respect patients' time. UPDATE: After waiting for an hour in the waiting room, then waited 30 minutes in exam room for nothing, walked out not seen. Unacceptable.

Dr. Bruno has been my doctor for over 20 years and has performed numerous procedures on me…read moreregarding nerve issues with great success and there have been other issues he has helped with or sent me elsewhere for more specific issues.

This is absolutely one of the worst medical practices, the staff is rude and clueless to customer…read moreservice protocol. I tried for over a week to get my prior authorization, it was never processed and they stopped answering my calls. This happened to me on 2 occasions, the second visit I was told my urine specimen was lost and that I needed to come back to take a new one, by this time I filed a grievance with my insurance company and later received a letter from Dr.Bruno's office stating that I broke my contact-If the world were not consumed with covid 19,I would obtain legal council. Praying the next person has a better experience.

Dr. Hatges is awesome. He has amazing bedside manners. He eased my nerves about the work that had…read moreto be done. I highly recommend him for any of your oral surgery needs.

Horrible experience at this office. I was referred to this office by my regular dentist to have a…read morebroken tooth pulled. I gave them my insurance and employment information and was taken in back to have 1 additional X-Ray done. After the X-Ray they took me back to the front office where they proceeded to tell me that before they could extract the tooth they would need a $350 deposit up front, even though I had insurance. When I informed them that I did not have the money to pay them that day and to please bill my insurance and me they told me that they would not be able to perform the surgery. Now mind you, the tooth is broken, has a temporary filling that is cracking because my regular dentist had to drill down to where the root is exposed to determine if a crown would be an ideal fix for this tooth, and I am in pain. Also, with an open tooth, it is possible to get a heart infection if not taken care of promptly. All signs point to dental emergency, however, this surgeon looked at me and shrugged his shoulders proceeding to tell me that if I was in pain and wanted it fixed I would have more incentive to come up with the deposit money. The operating rooms were dirty and outdated and the staff, besides one young dental assistant who was very nice, were rude and uncaring. I cannot believe this office is still operating under these conditions and with this complete disregard for the health of their patients. If you value your health and safety I would strongly recommend NOT seeing this surgeon. Sincerely A Concerned Citizen