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    iFurniture

    2.0 (27 reviews)
    Closed 10:00 am - 6:00 pm

    iFurniture Photos

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    unstable small table

    I bought a cheap little 20$ coffee table from them and it was honestly garbage. Im a carpenter which isnt really required for putting something like this together but I was surprised at how poorly the item goes together and not sturdy. I just tossed it because return policy is not good.

    Left side frame wood lifting
    Chris B.

    You cannot give a '0', so 1 will have to do. Maybe I expect people to be decent, especially now, but dealing with IFurniture has proven once again that there is a true illness in dealing with these types of companies and individuals. I purchased a bed frame and bedding for my child 13 months ago from this store and it was by far the worst purchase I have ever made. From the get-go I was a frequent visitor to their warehouse as the bed was missing parts and screws or the slats would continually snap in half. Not once had I ever seen a furniture company put the onus on a consumer to continually run around and fix their products on the consumers time, however it progressively got worse. On the 13 month- mark, as pointed out by the lovely (horrible) staff that I have been forced to deal with, the actual frame gave out and the screws snapped in half causing the bed to plummet to the ground. Of course I did my due-diligence by calling, and calling, and calling until I was given a polite "F.O" and told that because it was past the one year they would not offer any type of help. They did suggest the bed frame had been discontinued and they had some again in their warehouse but I would have to re-buy the same garbage I just bought. I literally asked them are you giving me any options, the answer I got was 'NO', when I stated I would write a review, the girl I spoke to seemed to shrug it off, like who cares. The best part of this whole situation is I have had to bring a carpenter over to look at this mess and he was astonished as the entire frame was literally falling apart and cannot be fixed without making a structural mess. If I keep one person away from this company I have done someone a favour and played it forward. They are rude, non-professional and the furniture is absolutely horrible. I have had the non-privilege of wasting my time reading the responses to those with negative comments so I would be quite intrigued to see what excuse they can come up with. Be very careful

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    5 months ago

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    8 years ago

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    9 years ago

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    5 years ago

    Thank you Aman Sran! iFurniture had an excellent selection and great prices but it really was Aman that made the experience 5 stars!!

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    7 years ago

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    Furniture Superstore

    Furniture Superstore

    2.3(3 reviews)
    2.0 km

    I've been shopping around several of places for a new mattress recently and I randomly stumbled…read moreupon this shop while driving down 99st south side. We've decided to give it a chance and I can confidently say that we had the best customer experience. Waking about the store, it's like shopping in a big warehouse but their furniture and beds are displayed pretty well. The sales person we dealt with was knowledgeable and super friendly. We did not feel pressured to buy anything we didn't want to. I feel that customer service at other places are declining, so it was really refreshing to talk to someone that actually cared. The prices are decent because they don't waste their money on advertisements. However, delivery I feel is a little bit pricier but if you are lucky enough have a truck and some helping hands, then it's all good.

    I recently had a legitimate complaint about a product defect related to a piece of bedroom…read morefurniture I purchased from Furniture Superstore. I was told that I would need a detailed description of the problem accompanied by photos. This info was sent to their 'Customer Service' email address. Well, it's obvious now that they DON'T HAVE anything even remotely close to CUSTOMER SERVICE. Their total lack of concern combined with a truly insulting dismissal (pretended that they would do something at one point) has destroyed any trust I may have had in them. I actually had to forward all the info to the manufacturer, which is not the normal course of action. As it turns out, dealing with the manufacturer was a much more enjoyable experience as they resolved my problem. Make no mistake, I will never step into their showroom again and will alert other people, when and wherever I can, to be aware of the non-existent service they can expect if they require after-sales support.

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    Furniture Superstore
    Furniture Superstore
    Furniture Superstore

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    Premier

    Premier

    1.0(1 review)
    1.0 km

    I added this place to Yelp specifically so I could add a review for other Yelpers and also on…read moreGoogle reviews so everyone can be warned. I bought a couch here for my new apartment as the deals were decent, but turns out they are decent because they are scammers. First, I got the couch for delivery because I have a small car. I was super excited to be moving into my new place and have my brand new couch. When I had been in store, the couch was average couch size and I asked for when it's delivered if it'll fit into a normal sized apartment elevator. I was reassured that it would fit, and no need to go home and take measurements because "it'll be no problem" and "our delivery guys are great and have no issues." Well we had an issue. They tried getting it in to the normal sized elevator and it wouldn't fit. Then, they tried the stairs, which are also a normal staircase, and it wouldn't fit. So ultimately the couch that I bought for my new place wouldn't work. I told them they would have to bring it back to the store because the only area it would fit on was the street. They gave me a very hard time about getting it back in the truck and bringing it back. Then, I went back to the store to speak to their management as they were also NOT LETTING ME RETURN THE PRODUCT that was GUARANTEED to fit in my apartment. The manager fought me and my family about getting my money back as "I bought the couch" and it's "my couch now" but what was I supposed to do with it? It didn't even make it inside!!! Leave a new $1400 couch on the street? Strap it on top of my car? After a HUGE struggle, they ended up giving me a refund, but they didn't refund me the $400 for their delivery. Absolutely ridiculous and a huge SCAM of a store. Manager absolutely awful and should be working at a McDonald's, not here.

    Ashley HomeStore

    Ashley HomeStore

    1.3(67 reviews)
    1.3 km
    $$

    Over promised and undelivered. I purchased 8 dining room chairs. 6 delivered in good condition. Two…read morewere defective with grease mark on seat and the other had a rip on back with glue/ foam exposed. Customer service has refused taking any responsiblity and will not honor any warranty . They told me I did not claim it within 48 hours . I did not open the boxes until I moved into my new home. They had me send multiply pictures, wait on hold, send me to muliply customer service reps hoping I would just go away. I tried to get them to do the right thing but once again I was let down by this company. I will NEVER buy them again. Their business practices are unscripulous and untrustworthy.

    1. Delivery truck blocked our garbage and recycle bins for about 20 minutes. Garbage truck could…read morenot perform a pickup. 2. Delivery truck was parked against the traffic, wheels not chocked (unsafe parking on incline), no four-way flashers were used. 3. Delivery team was very rude. 4. Delivery team damaged our lobby's wall(security camera video available) 5. Driver's helper ripped the lobby's thermostat housing from the wall to "adjust" the temperature(did anyone ask him to do it?), damaging the fixture(security camera video available). 6. Delivery team opened and left open both entry doors to our building therefor compromising building's security. Trucks licence plate is included in review. Date: January 28/2025, 12121 Jasper ave.

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    Ashley HomeStore
    Ashley HomeStore
    Ashley HomeStore

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    iFurniture - furniture - Updated June 2026

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