I come in often and I am happy to say they always provide excellent customer service and…read morehospitality. Recommend Green Tree to anyone who is looking for fast, friendly, amazing service

I bought an Airo pen from this business last weekend. When I finally got a chance to use the…read moredevice, it refused to work when removed from the charger. Additionally after I inserted the cartridge (also bought there) it also didn't work on our old (but still functioning) Airo device . Wishing to avoid the 20 minute round trip from my home if an exchange with the reciept for the device was possible, I called last evening and was told an exchange was not an issue with proof of purchase (BTW- they also have a computer to look up transactions, when they have a rewards program if you trash your reciept. ) So I arrived this morning, armed with my device and the reciept. The "gentleman" at the desk must be the one negatively mentioned elsewhere, as he proceeded to offer me the opportunity to buy another one. Apparently asking if the one I was getting to buy was guaranteed to work, broke the lad's shelf as he was forced to interrupt his torrent of "mansplaining" about how it was not their merchandise. As I hate to write negative reviews, I thought I would call back and inquire if this chain had someone in charge of this operation on their corporate level. After being put on interminable hold, I talked to a young woman who told me the history of Colorado Cannabis laws and the impossibility of even verifying the fact that their 20.00 battery did not work, and that some sinister government agency has criminalized good customer service. So here we are... Of course I will note again, that I had called in advance of my arrival, and was not even asking for a refund or exchange on the cartridge that was also non functioning i had purchased there. So much drama could have been avoided if I had been told what the ACTUAL policy was at the time of purchase (I was told I could do an exchange if there was a battery issue), or when I called the night before. I'm really not interested in ever returning, or debating the matter with those people. Its not the first time I've been burned on a pot deal, though its been 40 years. If the matter was about an exchange being refused, I wouldn't be writing this. But a simple guest issue should not be responded to by being dismissive, condescending, and insulting to the intelligence.

Customer service was on point and helpful and highly (lol) knowledgeable…read more No wait even during 4/20. I will say that it is tricky to find them as there is construction going on around them. They had some tasty deals and great selection for all price points. I will be back!

Love this dispensary! Good deals, knowledgeable and friendly staff, great selection of products…read moremakes this dispo super reliable. My friends and I love seeing Kristin when we come in! Definitely check this place out.

Great prices and products. Friendly and knowledgeable staff. My usual place. Plenty of parking.read more

Always quick and straightforward, good selection, wish they had some airo stuff in stock but aside…read morefrom that there's zero complaints; ever tender I've had was exceptional and polite, answered any questions I've asked; anytime I've bought a disposable there's a return window in case something goes bad, luckily nothing ever has, but it's a good peace of mind knowing that I can cheef tf out of it within the first couple days without worry. Highly recommend

Dante provided a great service ! Very very friendly and really knows what he is talking about…read more Thank you The Kind Castle what a nice dispensary!! and thank you Dante for the service Next time I'm in Colorado I'll for sure stop by to get what I need. Hopefully I'm luck to see Dante with his friendly costumer service make our trip so special

I would rate a 2 star if they weren't organic. I absolutely love that they are organic. However,…read moreafter a wonderful transaction at the store - that night I go to change the flower to my glass jar and I noticed a difference in the amount. Enough to question it. I weighed several times on multiple scales, 3.22 grams. Definitely skimped me and I expect this to be caught at the store. I'd come back but I'll definitely ask to see the scale before I hand over money.

I used to go to a place closer to where I stay in Greeley (no names, but I will say that I live…read morewell without going there anymore) and Nature's Herbs consistently proves that the slightly longer drive is worth it. The budtenders are always lovely when I walk in. The rewards program is awesome. I've never had issues with the machines, but I see many reviews do mention that. I would like to point out that it's pretty common to run into card reader issues at dispos (happens to me waaaay more in Nevada)

best dispensary in northern colorado!! the staff here is incredibly knowledgeable and friendly, and…read morethey have a wide selection of products ranging from all different price ranges. they also offer lots of specials that rotate around quite often which gives me a chance to try something new that i usually wouldn't go for full price! thanks for being awesome guys

Don't come here if you want more than a single option. They have one option for 2g dabs and one…read moreoption for 4g dabs. And both options suck! Go anywhere but here to save yourself from smoking something you don't want

Had an amazing experience at the dab east! Had Nick B as my budtender, super friendly and helpful!…read moreI'll definitely be back

Stopped here for the first time and can't say we will be going back. They probably have great…read moreselections but we wouldn't know because the guy that helped us was the worst. He lacks customer service skills, human decency in general. He was extremely rude to everyone he "helped," not informative at all. Made it seem like we annoyed him with the questions we had. There are better places out there

Love this place, I actually live right next-door to another retail location and I drive 6 miles out…read moreof my way to come here because of the quality. I'm not totally sure but they seem to be locally owned seems like the owners in there quite a bit they're just solid people that care about their customers. Thanks guys!

Some of the best marijuana in the rockies, and I love mountain weed…read more Always check it out when i'm rolling through. Keep up the good work!!

My husband & I stopped in late Saturday afternoon and were greeted by Phish music and a comfortable…read morewaiting area. The clerk was busy so we just relaxed for a few minutes. When it was our turn we went back behind the roped off area to choose our treat. We knew we wanted something to eat, and were convinced to try the lemon coconut kind in the Bob Marley striped case by the helpful clerk. She even accepted the coupon we found walking in. Wonderful experience all around, and love the cookies! Five stars!