This facility has changed names from Brookhaven Nursing to Ignite. The same facility. My mom was…read moredying of brain cancer at this nursing facility. The request to administer pain medications to my mom was given to staff by me many times and each time they would say they had not received any pain medications from the pharmacy to administer. This took many days to get at the facility and required intervention with multiple staff and physician. The staff received pain medications finally and were instructed to give her pain medications consistently to ease her suffering from the brain cancer. When I would visit each day and ask about pain medications they would say they had not given any during the night. My mom was obviously in pain and suffering, in and out of lucidity. I told them repeatedly to give each night as she was dying and in pain from the brain cancer. The nursing staff rarely gave pain meds to her if I was not present. The last 2 nights of her life the staff said the night staff forgot one night and the night she passed away they stated the night nurse could not find the pain medication in the medication drawer to administer. She did not have any pain medication because of neglect of the staff. If I could give less than 1 star I would as the care was abuse.

My wife had kyphoplasty surgery on T10, T11, and T12 vertebrate. She spent a week in the hospital…read moreand the doctor there highly recommended a skilled nursing facilitie. The hospital case manager gave us a list of facilities within 30 miles of our home. After checking out three facilities we were very discouraged with what we saw and heard. Then we went to check out Brookhaven and we surprisingly encouraged as soon as we walked in the door. The staff was very helpful and answered all of our questions better than expected. We decided Brookhaven was the place for her hands down. Mr. J T called me the next morning to let me know a private room was available. We moved her in that afternoon. From the time she checked in until the time she checked out everyone was caring and helpful, ensuring she had the best care possible. The entire staff treated her like she was family not just another patient. Outstanding care, treatment and very clean up to date facilities. I highly recommend Brookhaven. V/R, G. Mott

Our journey with Medical Park West has been exceptional. My uncle came into Medical Park West after…read morebeing in the OU ICU. Acting as his niece/Advocate, the whole facility was willing to listen to me and tailor his recovery based on his daily needs. Antwone, the Administrator, has an open-door policy, which allowed me to get certain requests taken care of in a timely manner. Rebecca, the ADON, was also an advocate for my uncle and really listened to his requests. The facility rooms are spacious, the PT is excellent, and the boots-on-the-ground CNAs and LPNs were crucial in my uncle's recovery. As an advocate for my uncle's care, my biggest goal was to keep him clean and dry, provide adequate nutrition, manage pain levels, tweak medications when necessary, and keep him on a necessary shower schedule. These preventive measures brought an advanced level of healing. My uncle was then transferred to the VA for additional strengthening. Our experience at Medical Park West was positive and healing. Tyra Hobbs Medical Advocate

Carol. What can I say about her? She seems to be there for the long haul. Carol is a patient…read more There is a running joke about her stealing everything that isn't nailed down. They gently steer her out of resident's rooms saying, "No shopping today, Carol!" This is an ongoing and never-ending occurrence. Carol is very mobile, and the staff is spread WAY too thinly to keep up with up with her constant theft. Many of the ladies have a baby doll or plush animal (provided by their families). That generally means Carol has MANY baby dolls or plush animals, and the proper owners have none. Once, Carol lost her own baby doll, and her family raised Holy Hell until it was found, but rumor has it that Carol's family takes and sells the extras that show up in Carol's room. There is at least one other "shopper" at MPW, but she/they have not impacted my family, that i know of. It isn't just dolls and stuffed animals that are taken. All kinds of personal items magically end up in other rooms. Clothing, blankets, quilts, jewelry, pillows, personal grooming items, special cups... anything you would gift someone to try and make them feel special, remembered, and at home. It is very frustrating.

These guys are top notch. They helped me with a knee repacement and rotater cuff surgery. Great…read morepeople to work with!!! Dallas and Shawna are the two people that took care of me. Steven Mata

Food: N/A Service: 5/5…read moreCleanliness: 5/5 Decor & Style: 5/5 One of few places that provide one on one Physical Therapist to patient ratio! No students or techs/aides! Has aquatic therapy as well.

Amazing staff! They really care for what u are going thru and work with u thru it! They push hard…read morebut not so hard to hurt u or cause u stress! They have an amazing program and are the only home health I would recommend!

The caring professional's at progressive Home Health offered skilled nursing and physical therapist…read moreto aide rehabilitation after knee replacement surgery. Nurse Janice, physical therapist's Laura and Jenn helped keep communication open between home health and mercy ICU to a unrelated turn of events and resumed recovery visits. I would highly recommend Progressive Home Health and will definitely use this company in the future.

Senior Village is fortunate to have an employee like Lisa who displays true dedication to her work…read moreby taking the time to explain things clearly while keeping me updated on my mom's well-being.

My mom went in to rehab a broken leg. She almost died in their care from a uti infection. She kept…read moretelling them something was wrong but the RN's on the day shift 'knew better' and, imo, treated her like she was faking it to get out of PT - even sendinga case worker in to threatento kick her out for not participating in PT- as she's slowly dying from a uti infection that they never bothered to look at. Thankfully they finally sent her back to real professionals before it was too late and it saved her life. By the time the ambulance got her back to a real hospital she had a heart rate of over 180 and her blood pressure was bottoming out. They had to stop her heart and restart it to get it back into a normal rhythm. All because she sat there with a uti for weeks as it got worse and worse. That being said, it wasn't all bad. There were a couple of workers at nights that really seemed to care but not so much for the nurses that worked during the day. However, in good conscience I can't recommend this place. Not if you care about your loved one.

My husband has been staying here for over a month, and I am truly grateful for the exceptional care…read morehe has received from some of the staff. They are kind, compassionate, and genuinely dedicated to the residents. From Carol in the dining area; the CNAs Zach, Ricky, Belking, Publeo, John, and Shay; the CMA Greg; the activity coordinator Kaylee; and nurse Zee--everyone works hard to provide my husband with high-quality care. The care here is far better than what he received at the two hospitals he stayed in previously. I deeply appreciate all that you do, especially knowing how challenging it is to care for residents who are in wheelchairs, nonverbal, and physically weak. You are truly angels to the residents, and your work means so much to many families. Thank you all.

After hospitalization for Covid, a UTI, and a kidney infection, I went to the Noble Healthcare…read moreCenter for skilled nursing and rehab. I felt broken and dispirited when I arrived, but through the loving compassionate care of the staff I felt that much healing of my condition took place. What a positive nursing care group! The physical therapists were attentive, and the activities were made fun through good humor and social interaction with other patients. Long-term residents expressed to me that they have been happy staying at the facility. The Christmas party was well-attended and the petting zoo that visited was cool! I definitely recommend the Noble Health Care Center for healing through love and good care!

My husband phone charger & shoes were lost the first day. I couldn't contact my husband because…read morethey WILL NOT answer their phones. This is the second day I have tried to call them. I am calling every 30 mins & still no answer. I am about two hrs away. Who do I need to call besides the nursing home number to check on my husband?

My mom is a resident at Meadowlakes Estates. She is in hospice care. The Director Antoine is an…read moreoutstanding administrator. He has improved the facility from top to bottom. The remodeling provides an inviting welcome to all visitors. The resident rooms are much improved from the previous director. The nursing and support staff with one exception works to provide the best care possible for my mom and her suite-mate. She has been at Meadowlakes Estates since 2018. They respond to request and are very attentive to her needs. The attitude of the staff is positive with a can do spirit. There is no perfect senior care facility, but this staff that cares for my mother strives to reach the goal of excellence. My 95 year old mother is pleased with her care except they don't always season the food the way she did when she was preparing our meals.