Excellent service has returned. This place now reminds me of its old booming days. Thank you

IF I COULD MAKE THIS ZERO STARS I WOULD!!! Came to wait a while which I didn't mind and when our server came he was a chubby guy with a eyebrow piercing, he was being so smart, while I was ordering he gave me like a attitude if I was dumb as what I was ordering , then he gave me my ticket fast ! he was making it so hard to order , I'm never coming again this is awful! People need to leave their problems and nonchalance at home! read more

Came in tonight around 9pm. Only maybe 10 folks in the entire restaurant. Waitress took our drink order and returned with our drinks. After not returning for 25 minutes we decided to go elsewhere. Asked how much for the drinks. $ 3.19 due. Not to fault the waitress because she later said it was her 1st night. Manager came out to cash register and told her yes charge for the drinks. No apology at all. Thought at least they would say no charge. Shame on manager. Dennys. Won't be back. read more

fast friendly service, delicious food, and very clean restaurant. The staff was super friendly. I was treated right when I came in. The restrooms were very clean and the food was hot. read more

I did not enjoy my experience here.. My food was cold or lukewarm. That was my main issue with the experience. read more

The service was terrible. Our assigned server was way overwhelmed. The person who took our order appeared to be the dishwasher! Our food was brougt to us by a different guy. The assined server only checked on us once. The food was bad. We ordered pancakes and they tasted stale. read more

Excellent service, food was hot and delicious, restaurant was very clean and accommodating. Very attentive staff, made sure everything was right. read more

I had the chicken fried steak with eggs and a hash brown, and surprisingly it was very good and it came with pancakes to round it off. It was a quite pleasing meal. The waitress worked diligently to keep my drink filled so I gave her a nice tip and told her thank you. It's very nice to find a great waitress. read more

Service was exceptional, welcoming, attentive, and hospitable. Food was great. Restrooms were very well maintained. Atmosphere was inviting and fun. Superior staff. Especially that Donnie, superb young man, always checking to ensure you are being well taken care of. read more

I was contemplating between a two and three star review decided on a three-star review but honestly it's about a 2.75 review. Food was great came out fresh and hot everything was as ordered and family was happy. I have a family member who has worked at IHOP since they began in the '60s. My family member is a general manager and has served many IHOP locations all over the States. Because of this I've had my fair share of meals served at IHOP. This location is definitely one of the worst locations as far as staff goes. Swedish crepes with scrambled eggs hash browns and bacon and sausage. Everything was absolutely yummy and cooked perfectly to what I had asked for. Strawberries and cream crepes with an order of scrambled eggs crispy bacon and crispy hash brown. This was child approved and she finished her complete meal. Spicy omelette with beef, vegetables and avocado. This was husband approved and he really enjoyed it. This had Serrano Chilis in it and they were delicious and you could definitely tell they were a part of the omelette. Now here's the reason for the 2.75 stars. Wait staff was super slow. Had no rush for anything and another staff member had to bring us our food plates. I had ordered Dr Pepper to drink and the first cup was great staff member brought me a second cup and I noticed that it was way darker than the first. I took a sip and immediately spit it out as it was absolutely disgusting. Of course are staff member was nowhere to be found so I flagged down a staff member to let him know that there was a problem with my drink. He apologized and told me that they started cleaning out the drink area and that Dr Pepper should not have been served me at all. I noticed that instead of actually serving customers a lot of the wait staff seemed more interested in gossiping amongst themselves. read more

IHOP - Spicy beef omelette with Seranno Chili Peppers & avocado on top. - Breakfast & Brunch Near Me - Longview, Texas

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Tonight's experience was terrible . Food was cold - cheese was not even melted on omelette- I understand that the heat lamp was not working but find another way to heat the food. The waitress Bridgett was not friendly and a bit rude. Really didn't appreciate the fact that she went and talked shit about the interaction she had with me at the table. Also you could hear the wait staff complaining about how much they hate their job in the kitchen. Trust me the customers are aware. I will not be returning and it's not a surprise as to why the place was empty and they are not making any money. And the icing on the cake manager was sitting right behind us. read more

IHOP - Breakfast & Brunch Near Me - Longview, Texas

terrible!!! Service. Very slow ask another waiter for, catsup and some syrup . She wouldn't help her associate out. She stood in door say of the Kitchen with her manager chatting while this new young waiter ran himself ragged! I did complain . onion rings got cold waiting for catsup pancakes got cold waiting for syrup, chicken tenders got cold waiting for honey mustard! They came out like 1 at a time after it was too late!!! Soo rude and upsetting . I didn't get any satisfaction just indigestion . They should be ashamed!!!!! read more

Ordered the T-bone steak medium rare and got well done. Sent it back and got well done again. Service was okay. She was the only server that night so maybe that's why she was never around to check on me. Place was dirty and it took forever for me to get my food and pay. Hopefully they'll change. read more

IHOP - Breakfast & Brunch Near Me - Longview, Texas

This IHOP shows that it's open 24 hours and I drove almost 45 minutes for breakfast but then as I got to the doors I see that there not open 24 hours but they open at 6 am. False ad that y'all are open 24 hours. So we went to Waffle House down the road. The true 24 hours. read more

IHOP - "Open 24 hours" - Breakfast & Brunch Near Me - Longview, Texas

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Service was horrible our waiter was Alice and she would talk over us took forever to come back to the table while she would go talk to her friends read more

Sadly, worse food. Not our choice to come, will be our choice next time to avoid Not cheap for this junk, frozened, no healthy choices menu Coffee weak. Potatoes were once frozen then tasted like it was microwaved Only good if you want your cholesterol to sky rocket and enjoy breakfast made as dessert. Ice cream over pancakes are seriously here and the reason Americans have heart disease read more

We ordered meals to our house and they got our orders wrong, of course we can just send them back because that would be ridiculous and just a waste of time and money. But anyways, instead of giving us what we wanted (which we paid extra for) they gave us the normal pancakes... they should of just got it right the first time. read more

Joel This place was great. Service was quick and friendly. Food was good and fast, served exactly as I asked. I made a couple of changes. I will be back! read more

Im visiting my bf for the weekend from CA, and was craving IHOP. I just want to say that I had the best service from Gabe. He was full of energy, upbeat and his energy was amazing. I would come here just for him. He sets the standards for the restaurant customer scale. If you want good servers... habe Gabe train them. Thank you Gabe for your awesomeness!!! read more

The food was not hot. I asked for hot food, she frowned, took it back. No different!. All Food Should be Hot! I should have just walked out then. this place owes me a hot meal. Send me coupons or something. No one at counter either! Bad, bad, I will tell everyone! Don't go there, ( let's see if they respond And try to make it good. I will let you know read more

This is the worst IHOP around. I normally like IHOP. But this particular location is terrible, the food is either burnt, incomplete order, or wrong altogether! The wait staff is clueless and most of time they're rude. The restaurant is filthy the floors are always sticky and there are tons of dishes left on random tables. And it always takes forever to get your food. read more

My family & I went here last night w/ a party consisting of at least 13 people. We didn't have to wait very long at all before we were seated. Our waiter was this guy named Gabe who has been working there for 6 years. We have had him as a waiter before. He is so awesome, he remembered all of our drink & food orders from memory & even correctly repeated them back to each of us!! He's very friendly! I got the loaded potato & bacon soup and half pot roast melt sandwich which had the perfect amount of flavor! Also, the Dr. Pepper was completely awesome!! It was an all around great experience :) read more

I've been going to this IHOP for my entire life but recently there is a manager/supervisor that works Sunday nights has been giving us attitude every time we check out. Today at the counter, the cashier made a mistake and instead of fixing it the man at the register started shouting at us in frustration. When we asked for the manager, she wasn't much better. We have had problems with her in the past and today she kept muttering to herself as she tried to fix the mistake. At one point she said "how am I supposed to fix this?" I suggested a solution, to which she replied, "yeah I understand that, let me work." She has also refused to take coupons and gift cards in the past and always blames the customer. We've never heard the words "I'm sorry" from her mouth. Just very unfortunate considering that we love the food and our waitress was lovely. read more

Good food but waitress told me I could order off the kids menu because I'm over the age of 12... since when?!?

Oh yeah, hangover breakfast time! LOL Had to wait a long, long time for a table. This location doesn't seem big enough to handle the Sunday crowds. No worries, we were seated eventually. Our server was very friendly and took good care of us. Everything was prompt and fine. The food wasn't prepared the best. Eggs were way overcooked, chicken fried steak was overcooked, pancakes weren't as good as usual. Still, it did the job fine. 3 stars! read more

The service is terrible,server has been to our table 1 time in 45mins would rather kms then come back

3 minute wait on a Saturday isn't bad. It was 8:30 when we got there. Waitress was friendly but loud. Not really an issue I guess. Coffee was bland. I had the low cal omelet and a bite or two of Jen's pancake. It wasn't worth the $30 we spent. read more

Ihop never disappoints me! I've been to this location a few times but my most recent visit was this past Saturday night. My friend & I were seated right away and we didn't have to wait long at all for our food. Our server was nice and the food was good as usual. read more

IHOP - Chicken Florentine Crepes & Fish-n-Chips - Breakfast & Brunch Near Me - Longview, Texas

Love it Great food service But not happy with the waitress She's was mean and didn't like her attitude Selfish It looks like she doesn't like when other employees help each other read more

It was the best food i had in a long time i loved the pancakes and specialty food. The spinach in a croissant was great it had a sweet red pepper and nice sauce. Nice fluffy buttermilk pancakes. read more

IHOP - The best meal ever - Breakfast & Brunch Near Me - Longview, Texas

Good food. Good service. Reasonable prices. Always enjoy going there. Great pancakes too! read more

We had the pleasure of visiting this IHOP on national pancake day. It was extremely busy but they did great! They got the food out quickly and it was delicious! read more

This review is obviously for the service at this specific location, because IHOP is universally delicious and consistent in blowing your socks off. We came here yesterday to celebrate a friend's birthday. We came around 10am and we weren't kept waiting very long. The waitstaff is efficient, friendly, and they are keen to keep the tables moving as quickly as possible. Our waitress Megan was super friendly and even brought out the IHOP birthday song after listening in on our conversation about our friend's birthday, so she was attentive and took really good care of us :) read more

Bad customer service last time I go here messed up my order twice not only that but spilled water on my purse apologized but wasn't sincere after that still wanted a tip of $15 because apparently if you bring a certain amount of people you are obligated to pay a tip of $15 which I wasn't aware of because there wasn't no sign that said that read more

Food was awful for my wife and I. No flavor, very bland. Will not be back. Service was good.

Great food and food presentation ! Server was par on refills and what not. Bathrooms were real dirty.

Sunday evening 4/29. Service and quality of food depend on who's working that shift. Wife ordered tilapia meal to go. Portion small, smelly, dried out, no sides after waiting 30 minutes past pick up time. Restaurant not busy at all, people waiting to be seated ignored by staff. Wife tried to return for refund, told not company policy. Contacted district manager on Monday, told no refund policy. When IHOP is good it is spot on and staff is on point. Not the first time encountering sub par attitudes, food and service at this location. Let the diner beware! read more

I got the worst service from Cody while ordering food to go. When I complained that I ordered 2 sides of 4 pieces of bacon and an additional 2 pieces bacon and I only received 6 pieces. The lovely clerk looked at me and said "What do you want ma'am more bacon?" Don't mess with a person's bacon order! read more

The cleanest IHOP ever with consistently good food and a great staff.

Ordered sweet tea then bacon cheeseburger with fries. They had a big crowd come in and pulled my waitress . Got my food but no refill on tea. Top of bun was greasy and meat was dry fries where half cooked. read more