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    IKEA

    1.0 (1 review)
    Open 8:00 am - 4:00 pm

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    2 years ago

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    Furniture Depot

    Furniture Depot

    4.0
    (61 reviews)
    4.1 mi
    $$

    Months I began looking for a living room sofa set. I visited showrooms all over San Diego, Orange…read moreCounty and Los Angeles. Until I visited Furniture Depot in Chula Vista, most the sofas and accent chairs were either cheap, poorly constructed, overpriced, they didn't have the size sofa for my living room... or the fabric wasn't the color I was looking for to match my other living room decor. One store I was going to buy from prior, the owner had me pay for the entire living room set upfront "because it was custom" then after waiting over a month the guy told me the fabric was discontinued. I found a swatch sample in their showroom that was basically identical, but the owner told me it would be $1,500 more for that fabric. I told him the deal is dead, give me my money back, which he did. I concluded the guy seemed nice but he was like a wolf in sheep's clothing. After that painful ordeal, I went and searched showrooms in San Diego's South Bay. I was about to give up but there was one last store I went into that day on Broadway in Chula Vista, Furniture Depot. Right from the beginning I was impressed. Their showroom larger than most furniture stores with vastly different styles throughout. The manager Dustin greeted me shortly after I walked in. He was there to assist and answer any questions I had. Dustin was very knowledgeable about all the products. He put everything at ease. It was a relief speaking with someone in the business who was honest and transparent about everything. After speaking with him only a few minutes I knew I was going to make my purchase through this store. Everything I was interested in could be ordered new, he explained. He offered custom sizes and many colors to choose from. Dollar for dollar, based on the quality of product, I don't think there's any local competitor that can match their service or quality. The turn-around for the custom-sized furniture was very fast, less than 2 weeks. The guys who delivered the product performed a white glove delivery service for a very low reasonable fee, lower cost than most furniture places offer. I ended up buying a 92" sofa, ottoman and accent chair - all new - all matching fabric, great quality, and very comfortable to sit and lay in. I'm glad I found this place. I highly recommend this furniture store. (My photos in this review)

    Low quality furniture. Especially the mattresses. They will not follow up on defective products…read more After 4 months of wasted email, calls, holding on the phone, they are still giving us the runaround after paying over $800 cash. Poor customer service. They don't care about anything except taking your money. Stay away! Not worth the headache

    Photos
    Ottoman purchased from Furniture Depot March 2026
    Ottoman purchased from Furniture Depot March 2026
    92" sofa from Furniture Depot March 2026
    92" sofa from Furniture Depot March 2026
    Outside view/street parking

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    Furniture and Mattress Warehouse

    Furniture and Mattress Warehouse

    3.2
    (43 reviews)
    3.9 mi
    $$

    I would not recommend. Yes they give you store credit. That's the up part. The down part is that…read morethey want to give you what they have on floor. That's where they use the I'll give you a good deal at the end of your purchase thing. I had gotten a thrumble (bunk beds with a 3rd bed at the bottom(floor). The material is so bad. It's been 8 months and it seems as if I was donated the bed previously used. The bed on the bottom is made with cheap wood it braked so easily. Like cardboard type. The top bunk bed on the inside had scratches but like chipped off. So I didn't see that. They don't ask if you want the protectors they throw them in for each mattress and they don't even fit they are huge. The point is the wood is so cheap and the beds are about 1,300. I got the insurance and because we got a storage unit I forgot where I put the insurance documents. There for the insurance company says they can't send anyone to fix the bed cause it has multiple damages. The dining table I got I didn't notice one chair had a chip pretty long were you lean your feet on and well it came off eventually. All dining tables at the bottom come with busters for hight. Even if you put them all in they are uneven. They also keep coming out so it gets in even worse. I got a set of sofas and had the 3 seater made into a pull out more money. The mattress is sooo cheap and I supposedly had it upgraded you can feel the metal of the pull out I've had 2 previous ones I gave away and I so regret it. I also got a corner table its rustic cherry Woolf color. Well I that day that I wanted it they wanted to give me the one as an example it had chips and scratches and one of the employees decided to cover it up with black permanent marker and said there take it it's good and I said no I want a new one. When it got delivered I could still see that oil color black marks on it and I told them I'm not keeping this one I told the guy at the store. So take it back. I had to go personally to the whatehouse to pick one up. I did take the mattress from the couch too and told them to check my order and it was the wrong one but they also exchanged it for the same type different color. ‍ I was done at this point and I stopped paying I've been waiting for them to pick the items up cause it's disappointing when you buy insurance for damaged or scratches etc extra and they can't come to fix it or exchange one piece of an item. I have my eye instead at the MOR store. Well I actually already got a bed. Definitely recommend 10/10 and it's been like 4 months. Also got insurance on the electric base and mattress

    This suppose to be the main deciding place for this chain company and its management and it seems…read morethat incompetency and arrogance reins throughout all. They would not honor the original marketing offers for the products (specifically mattresses) and then, when you have a problem with it, the will not accept anything, shifting the blame on something/someone else. We bought a CAKing mattress which was already sagging, some lumps showing within a couple of months - even with our low weight of 140Lbs. Now, they are refusing a return and refund within warranty! Anybody else experience this? Any suggestions?

    Photos
    Rugs
    Rugs
    Furniture and Mattress Warehouse
    Furniture and Mattress Warehouse

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    IKEA - furniture - Updated June 2026

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