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    Floor & Decor

    5.0 (5 reviews)
    Open 8:00 am - 7:00 pm

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    22 days ago

    Helpful 5
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    Love this 5
    Oh no 0

    6 months ago

    So excited to have this in Chula Vista- great selection and customer service. Was able to find what I needed in one place.

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    3 months ago

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    3 months ago

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    9 months ago

    I love floor & decor, but I hope tje new one hir3s more people for help because that was bad.

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    HomeGoods

    HomeGoods

    4.0(33 reviews)
    4.8 mi

    I need to take back some curtains and I was helped Tara she was able to give me gift card with…read morealmost $80. As refund I was able to get the ones we wanted And do some shopping! But I found a good pillow I have to say Maria does a great job with all the beautiful pillows and throw here. I saw a gold yellow pillow and there wasn't a price so I asked a cashier well the associate talked Maria oh hell Dept. Is the pillow very nice Maria found us and take pillow and put a priced it for me she was so helpful Thanks Maria. I also found some good place mats to and card for a shower Vanessa help us checked She was great They don't give bags anymore so you need to bring your own now good no plastic but they do wrap up breakable things in paper

    My Mom bought two table stands here. Christian was very helpful. He wheeled the stands out to the…read morecurb to load into our van and went back into the store several times to retrieve material to cushion the stands in case they fall. We were very appreciative of his help. My Mom can be demanding but Christian was very accommodating and patient. Christian was a standout and is a great asset to HomeGoods. Sorry Christian, I had meant to review you on the HomeGoods website page listed in the receipt but they only allow a review within 2 weeks of the purchase and I didn't know that. Hopefully, a review on Yelp will let your manager know how great you were.

    Photos
    HomeGoods - Mexico style pottery 1/16/26

    Mexico style pottery 1/16/26

    HomeGoods - 1/16/26

    1/16/26

    HomeGoods - Looking a large bowls  5-17-24

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    Looking a large bowls 5-17-24

    Furniture Depot - Inside (pretty spacious inside)

    Furniture Depot

    4.0(61 reviews)
    2.5 mi
    $$

    Months I began looking for a living room sofa set. I visited showrooms all over San Diego, Orange…read moreCounty and Los Angeles. Until I visited Furniture Depot in Chula Vista, most the sofas and accent chairs were either cheap, poorly constructed, overpriced, they didn't have the size sofa for my living room... or the fabric wasn't the color I was looking for to match my other living room decor. One store I was going to buy from prior, the owner had me pay for the entire living room set upfront "because it was custom" then after waiting over a month the guy told me the fabric was discontinued. I found a swatch sample in their showroom that was basically identical, but the owner told me it would be $1,500 more for that fabric. I told him the deal is dead, give me my money back, which he did. I concluded the guy seemed nice but he was like a wolf in sheep's clothing. After that painful ordeal, I went and searched showrooms in San Diego's South Bay. I was about to give up but there was one last store I went into that day on Broadway in Chula Vista, Furniture Depot. Right from the beginning I was impressed. Their showroom larger than most furniture stores with vastly different styles throughout. The manager Dustin greeted me shortly after I walked in. He was there to assist and answer any questions I had. Dustin was very knowledgeable about all the products. He put everything at ease. It was a relief speaking with someone in the business who was honest and transparent about everything. After speaking with him only a few minutes I knew I was going to make my purchase through this store. Everything I was interested in could be ordered new, he explained. He offered custom sizes and many colors to choose from. Dollar for dollar, based on the quality of product, I don't think there's any local competitor that can match their service or quality. The turn-around for the custom-sized furniture was very fast, less than 2 weeks. The guys who delivered the product performed a white glove delivery service for a very low reasonable fee, lower cost than most furniture places offer. I ended up buying a 92" sofa, ottoman and accent chair - all new - all matching fabric, great quality, and very comfortable to sit and lay in. I'm glad I found this place. I highly recommend this furniture store. (My photos in this review)

    Low quality furniture. Especially the mattresses. They will not follow up on defective products…read more After 4 months of wasted email, calls, holding on the phone, they are still giving us the runaround after paying over $800 cash. Poor customer service. They don't care about anything except taking your money. Stay away! Not worth the headache

    Photos
    Furniture Depot - Ottoman purchased from Furniture Depot March 2026

    Ottoman purchased from Furniture Depot March 2026

    Furniture Depot - 92" sofa from Furniture Depot March 2026

    92" sofa from Furniture Depot March 2026

    Furniture Depot - Outside view/street parking

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    Outside view/street parking

    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    1.7(188 reviews)
    3.3 mi
    Offers payment plans
    Established in 1991

    I wasn't expecting to write a novel so, I'll start with the main points first. Then, if you want to…read moreread the whole story, please do. Especially if you're thinking of shopping at Bob's. 1.) Bob's Phone System for a customer calling in, is terrible. The worst. Indisputable. 2.) "Bobtastic White Glove" service is debatable. 3.) Online Customer Service Information; Order Status, ability to email, etc.; Lacking. 4.) Furniture Quality: Too soon to review. It just got here. It's new. It looks good. (but so did the crap from Living Spaces ) I'd been to Bob's Discount Furniture a year before. I finally made my purchase on the 12th of September. I was looking to replace my embarrassing recliner which decayed inside two years. I bought it at Living Spaces and I would not recommend their products.) I replaced the Sofa and Loveseat of the same group three years ago after they "flaked" away. I bought my new sofa and loveseat of genuine leather from Jerome's. Jerome's IS expensive for me but, I'd say they have good quality merchandise. (but I only have the sofa and loveseat to base that on). Suddenly, ALL these Bob's Furniture locations open up at once. I was surprised to see how many simultaneously all over California opened at the same time. (Google it). Anyway, the choices and prices were more for me and I decided I'd buy my recliner there. And since the store is close by, I can drive there and express my concerns in person if needed. And, it WAS needed! More on that... keep reading. Salespeople, they got plenty. My wife and I never like to be shadowed by a salesperson. They do this at every car dealership and at Bob's too. Once I had questions, I only needed to turn to ask my salesperson Rosa, as she was ready to serve. After selecting the piece, checking stock and deciding on the delivery date, my first concern was the upsell. We hate that too. Rosa tried to convince that by spending more, I could get 12 month no interest financing instead of the 6 months I was qualifying for based on only purchasing the $700 recliner. So, we indulged her and looked at mattresses and other stuff. Eventually, we bought a dresser and increased our purchase to get the 12-month financing. Buying stuff is easy. Rosa with her iPad, showed us what appeared to be a tech-savvy setup by Bob's. She quickly could print an invoice each time we changed our mind. One week later we'd have our furniture on the agreed upon delivery date of Saturday the 19th. We could even track our order like we can on Amazon. So far so good. When first decided to take a look online at my account and my order, I couldn't find it. Neither my phone number, my account number or my actual order number showed anything. I was working in Mission Bay when I called Bob's for the very first time. UNBELIEVABLE! (1) Bob's Discount Furniture Store is the undisputed king of the worst phone system and customer service I have ever experienced. I had better luck calling EDD and DMV during the Pandemic! Suffice to say I was very frustrated. While I was on hold, I literally drove from Mission Bay to Bob's on Main St. in Chula Vista, walked into the store and straight to the back where the "managers" are, waited in line and then spoke with a manger. With my cell on speakerphone, I asked the lady (Yazmin) if she recognized the music. She said Yes. She knew it was there "On Hold" music. And I explained where I'd drove from and showed her how long I'd been on hold. Was Yazmin apologetic? Nope. She explained that, although they have an army of salespeople, only the managers at the back desk, handle calls. And I only saw two. Next, she explained that only ON the day of delivery can I see the tracker. And I could only check my order then too. Sure enough, that's what happened. I left the store discouraged and concerned I'd entered into an agreement that could only lead to Buyer's Remorse. Then Saturday the 19th arrived and the delivery was indeed trackable. We watched as the Bob's delivery got closer. It actually drove into our mobile home park (which is so very easy to navigate) then drove out because they "couldn't find the home". They called and I answered. I explained "Just drive in, go straight down to the end, make a right and you'll see my house. I'll be outside to guide them. They eventually got their bobtail in. They placed recliner and connected it. No problem. Then I explained how to bring in the dresser so it'd be easier for them to navigate the turn. (It's really easy. It's a straight shot with just one turn at the kitchen.) Although they nodded their head in understanding, they really didn't listen and struggled. They had to flip & turn the dresser for not paying attention. My wife immediately noticed damage to the middle drawer. A big chip right in the middle. I began checking all the drawers and couldn't open the bottom left one. The delivery guy came to look and "forced" the drawer open.

    DO NOT PURCHASE FROM THEM. If you have any sort of elevated drive way they will not drive up there…read more! You will be waiting for hours for your delivery , just for them to reschedule offer a smaller vehicle . Then when they come they will do the same and say they can't drive up! This is very frustrating , I have been waiting form my items for weeks now . Customer service is no help they are horrible And will just hang up on you ! Mor furniture ikea ups everyone delivers properly , but not BOBS , I don't think their drivers are trained to properly drive up a hill or drive way ! I won't be a returning customer ! Don't waste your time here ! I don't even want to add one star they don't deserve it !

    Photos
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    Floor & Decor - homedecor - Updated May 2026

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