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    Il Bottegone

    4.8 (81 reviews)
    Closed 10:30 am - 8:00 pm
    Updated 3 months ago

    Il Bottegone Photos

    IL BOTTEGONE ATMOSPHERE

    What's the vibe?
    Happy hour specials
    Outdoor seating
    Dogs allowed

    Portfolio From The Business

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    Cherians - Cumming

    Cherians - Cumming

    3.5(35 reviews)
    2.8 mi
    $$

    The customer service experience was disappointing during our visit. The person at the billing…read morecounter came across as rude and did not really answer the questions we had, which made the interaction unpleasant. A friendlier and more helpful attitude would really improve the overall shopping experience. That said, the store itself is large and has a good variety of products. We were looking for a specific type of rice, but unfortunately they didn't have it in stock. However, they did have fresh vegetables and a solid selection of groceries, which was good to see. Overall, the store has potential because of its variety, but better customer service would make us more comfortable about visiting again.

    ​I have been a regular customer at Cherians Indian Grocery in Cumming for the past 12 years, and…read moreuntil today, I had never experienced such poor customer service. ​During checkout, the cashier, who seemed to be new, made multiple billing errors with my items and did not handle the situation professionally when the mistakes were pointed out.​My Idly rice bag was clearly marked as $21.99, but she billed it as $22.99. When I pointed it out, she asked me to go take a picture of the price tag. I told her I did not have my phone with me, and she said she would go check herself. She went but never returned, so I had to go and show her the price tag personally. Even after seeing the $21.99 label, she seemed confused and went to another counter to discuss it with another employee while chatting and laughing instead of resolving the issue professionally. Another item, Paneer, was marked $4.99 on the shelf but was billed as $5.99 and already packed into the bag. I had to ask her again to verify the price before she corrected it. To make matters worse, I had purchased 2 packs of Maggi and returned 1 pack before payment. She started searching through all my groceries as if something was wrong. When I politely asked what she was looking for and explained that I had only returned one pack, she responded very rudely, saying she needed to check everything. After payment, I simply told her that speaking to customers that way was not good for the store's reputation. Instead of handling the feedback professionally, she argued back and told me not to speak to her like that. I understand that new employees need time to learn, but basic customer service and proper training are extremely important. Long-time customers should not have to deal with repeated billing mistakes and rude behavior. With untrained staff and poor customer interaction, Cherians' reputation may suffer in the future.

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    Cherians - Cumming
    Cherians - Cumming
    Cherians - Cumming

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    Casa Nuova Italian Restaurant - Lobster ravioli special with shrimp added

    Casa Nuova Italian Restaurant

    4.3(758 reviews)
    2.9 mi
    $$

    My wife and I have been to Casa Nuova a few times now, and every visit has been amazing. The first…read morewaiter we had was full of personality, very nice, and very Italiano. Everyone we've had since has been just as good. They're friendly, knowledgeable, attentive, and somehow able to memorize a huge list of specials. They really make us feel like part of the family. The Escargots Casa Nuova is our favorite appetizer. The garlic butter is delicious and perfect for dipping the bread in. I had never had anything like the Cannelloni Florentina before, but it was very tasty. It's a smaller dish, but it packs a punch! The Tortellini in Champagne Sauce was so good that I cleaned the plate. I also really like the decor. It has an Italian home feel, with paintings, flowers, wine, and knickknacks everywhere (and apparently a lot of local history). Casa Nuova is a little further of a drive for us, but it's one of the best Italian places I've found in the area. I'm looking forward to bringing more family here.

    Three of us visited Casa Nuova on a Friday night--my wife, daughter, and me…read more I don't typically write glowing reviews, nor is this my first visit to a good Italian restaurant. But this experience was genuinely special. From the service to the food to the atmosphere, everything exceeded expectations. Despite a packed dining room, the staff delivered a level of attentiveness that felt effortless. Our server had an incredible command of the menu, rattling off a lengthy list of specials from memory with impressive detail. The entire team worked in sync--bringing bread, refilling drinks, offering fresh grated cheese, clearing plates without rushing us, and striking just the right balance of friendliness and professionalism. What really set the evening apart were the personal touches. The matriarch of the restaurant (or at least who I assume was the matriarch) circulated through the dining room making sure guests were enjoying themselves. At one point she proudly announced that the osso buco was ready--a charming moment that felt less like a sales pitch and more like someone sharing something they genuinely loved. Before we left, she gave my wife and daughter sunflowers from her garden, carefully prepared with the leaves removed and stems wrapped in foil. Then she sent us home with fresh zucchini. Along with everything else, these folks have figured out how to make dining personal. It felt less like eating in a restaurant and more like being welcomed into someone's lovely home--where there is genuine pride and gratitude that you've joined them for dinner. That's a rare feeling today, and Casa Nuova delivers it naturally. And then there's the food. The Oysters Rockefeller were outstanding. The fried mozzarella was exceptional. The Pesce Fra Diavola--with clams, mussels, calamari, and scallops--was perfectly prepared and served in a sauce that complemented rather than overwhelmed the seafood. The veal scallopini was tender, beautifully seasoned, and expertly sauced. Even our daughter's simple pasta dish was cooked and seasoned perfectly. Honestly, I'm almost afraid to go back because I don't know how they could possibly do better. Casa Nuova delivered one of the most memorable restaurant experiences I've had in a very long time. My sincere thanks to everyone at Casa Nuova for such a lovely evening. You made my wife, daughter, and me feel genuinely welcome, and we left with full stomachs, smiles on our faces, and an experience we'll remember for a long time.

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    Casa Nuova Italian Restaurant - Salad, chicken francese, lasagna, totrtellini in pink champagne sauce, and garlic bread

    Salad, chicken francese, lasagna, totrtellini in pink champagne sauce, and garlic bread

    Casa Nuova Italian Restaurant - Zuppi di pesce & linguini in white wine sauce

    Zuppi di pesce & linguini in white wine sauce

    Casa Nuova Italian Restaurant - Gnocchi pesto and Silver Oak Cabernet

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    Gnocchi pesto and Silver Oak Cabernet

    Il Bottegone - italian - Updated September 2026

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