Took my car in because the check engine light came on, on my way home one evening. They could have…read moretold me anything , and I would have believed them because I know nothing about cars! But they were honest and told me they ran diagnostic tests and everything had come back fine. The engin light had gone off the next morning, but I wanted to make sure. 2nd time using this group for my car, and will definitely be back for oil changes, and any additional issues. ​

If you're looking for the most cost-effective, honest, and dependable auto service in the…read moreSellersburg, New Albany, and Clarksville area, look no further than Blue Collar Automotive. I just experienced the cheapest synthetic oil change I've found anywhere in the region, but the low price didn't mean low quality. The team here brings tremendous automotive experience to the table and treats you with genuine respect--something you rarely find at the big dealerships or the major chains like Valvoline. Don't waste your time or money at the corporate shops. Get top-quality service from people who actually care about your vehicle. Blue Collar on Grant Line Road is officially my go-to spot!" The shop is known for providing high-quality, professional service with a focus on honesty and cost-effectiveness. Here are some details to keep on hand: Operating Hours: Open Monday through Friday from 8:00 AM to 5:00 PM.

$90 in towing and they refused to keep the car on their lot. Would have helped if they were willing…read moreto look at the pictures I had. I described the problems with my car on the phone, they seemed interested. Once it got there they said too much damage and they weren't up for the job though they weren't busy. That's fine but the bad communication cost me money.

I had to get a couple of quotes for insurance purposes, and they were the most cost competitive…read more Great customer service and quality of repair.

Upfront about cost and repairs. I trusted them right away and they did an awesome jobread more

Bill and the team do great work and really care. I always know they do their best and care about…read moremy car.

Great experience with him taking care of my '92 Miata. They just don't make em like that anymore,…read moreand it was a pleasant surprise to have a mechanic who had one (previously) and had an abiding love for them.

A synthetic oil change and windshield wiper replacement, a job well done. I know it is done right…read more This has not been my experiences at fast change establishments! A Jiffy lube tried selling me brakes( this happened over a year ago) My brakes are still in good working order. A Valvoline sold me a battery that went bad in several months. They didn't stand behind it due to change of ownership. I say no to quick change, and yes to a solid mechanic.

Five stars in 2019 and five stars more than six years later!…read more I called ImportDoktor after trying to get my tires balanced and rotated at Costco. They noticed that my back tire was wobbly (not the official phrasing but the gist) -- something they could not repair and that I should not drive on. I called a mechanic close to Costco, who kind of shrugged me off because they couldn't get me in that day. I then called ImportDoktor (should have been my first call!). They also didn't have availability but told me how they could tow it to their shop for $125 and get on it in the morning. They were so friendly and helpful that I went with them. From there, they were great about communicating with me, sending me quotes via text. They were able to finish it the next day and left my car ready for me to pick up. As much of a headache as this experience was, ImportDoktor made it as smooth as it could be. Now my car doesn't make the same worrisome noises that it was before. This is such a trustworthy spot to take your cars. Great customer service and repairs all the way around!

Absolute disregard for customers as far as I am concerned. I am mechanic but do not perform…read moreelectronic work or programming. I bring my Audi to this shop for a simple ECU program job 4-6 hours. No other issues with vehicle. Kid says he can do it. 5 months later after physically signing approving 6-9 hours (generous) during which they tried sale my batteries starters that weren't needed. I received my Audi back and a bill for I think 18 hours $1800 dollars folks. Kid showed me 12amp fuse as his issue. Stay away This isn't the place it was 20 years ago, pay attention the reviews and dates.

We have owned Mercedes since 1982 ... Mike Johns is by far the best ... Their courtesy, quality,…read morevalue and professionalism are by far the best. They are honest, knowledgeable, friendly, empathetic, and reasonable. We have lived in California, Florida, Texas and now back to my hometown of Louisville. Our cars have been serviced throughout the USA, but none compared to Mike Johns, even the best of the best dealerships. Brandi, Dakota and the rest of the staff are superb ... I cannot imagine why anyone in Louisville or the surrounding area would have your Mercedes serviced anywhere but here, the pricing is exceptional with no surprises. Please forgive us for delaying this review ... we have been super busy.

THE only repair shop that I have had work on my Mini Cooper S over the past decade and then some…read more Major engine overhaul, turbo repair, brake replacement, tire rotation, regular oil change, etc. -- we've been through it all. Detailed estimates and explanations for necessary repairs and maintenance are provided. The truth hurts sometimes, but car ownership is like that. Prices are as expected for the level of technical expertise received and comparable. Location is now at Old Harrod's Creek Road out past Blankenbaker in an updated and modern property that staff will be glad to provide a tour. (I do miss the location in Jeffersonville, but it is now devoted to just the diesel component of the company.) Staff are all kind and knowledgeable. Waiting room on site is comfortable and well maintained if client has to loiter a while.

I continue to find the service from O'Brien to be the very best. Since i switched fro Tri-County I…read morehave never been more pleased. The service staff, especially Savannah, are very pleasant and helpful. They go out of their way to make sure things are done right. I make an appointment and i get in and out on a timely basis. The prices seem fair and I always get a written report on what was done and the status of my truck's condition. They also offer a mobile service which I've used to get recall work done. I saves at least a day in time driving back and forth.

We were in need to a car to replace one that was totaled in an accident. At the time, there was…read morevery limited inventory available due to recent staffing/parts shortages due to the pandemic. We were looking online and found the O'Brien had two new Ford Escape Hybrids available so we went right over first thing. We looked at both vehicles and chose the one we liked with more of the features we were looking for. Both were good vehicles, but the color swayed us to the one we chose. We had to leave for an appointment but returned to purchase the vehicle. Upon arriving, we found that the other vehicle was in process of being purchased also. That would leave the dealer with no remaining inventory on this model. There was no real negotiation over the price, which seemed high compared to other similar vehicles we've purchased in the past. In the current market, we had no choice but to buy the car at the price listed, or don't buy it. Even though the cost was spendy, it was a relief to not have to perform the song and dance, back and forth, with the sales team to agree on a price. The staff was friendly and accommodating. They offered us connection to the Ford Pass account that monitors our car online, a free CarFax account, and regular service reminders. Unfortunately, we live in Utah and O'Brien is in Shelbyville, KY. Our salesman and the service manager were willing to work with our Utah DMV to facilitate the purchase and get our license plates processed. Another Utah DMV requirement was a VIN number inspection by a local police officer, which O'Brien was willing to facilitate to get the sale. If we lived in the area, we would likely use this location for our service requirements. Our local Ford dealers in Utah have been less than desirable for service. We'd be hopeful that O'Brien would be better.

Bought cars from here for years, you get exactly what you pay for. Wonderful service. Highly…read morerecommend this car lot over ANY in surrounding area. Thanks Richard for anther great vehicle!

They charged me 130.00 for oil change. Guess because I'm a girl. what a rip off. not a…read moreprofessional crew.