this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

Outstanding service! I cannot say enough positive comments about the service Keith Wilson provided…read morewhen our septic tank reached full. Our 1500 gallon septic tank was new 14 years ago when we built our home and it had never been pumped, this was the first time. He said our system was in really bad shape and was a tough job due to the heavy caking and buildup of solids. He pumped and flushed the tank 4-5 times before he got it all out. He spent nearly 2.5 hours doing the job. When he was done it was completely empty. If you need septic service, do yourself a huge favor and give Keith a call. You will not be disappointed!

Pricing a bit high .. But they showed up on Time, did the…read morejob and left They r about 25% higher than others

Actually fixing the problem and pretending like everything is fixed. Saved $30" on a plumbing job I…read morepaid $287.... ?They took out the old hardware and replaced it with new fill and flush valve. I'm STILL having the problem with the valve not staying down after flushing. Meanwhile the water is just running in the tank and I have to physically push it down after taking top off tank (every time)!!!!. The last gentleman told me my toilet is to old(2012) that's why it's not flushing properly.... I flushed the toilet to show him after he was Lollygagging on my property for an hour that it's not working he decided to gaslight( oh that's how you flush) me and left still with the same problem. Telling me I need to buy a new toilet and the reimburse me with the money I already paid. I should have been on top of the first technician since he left "whispering" it's all done while I played video games. I feel like my money was wasted. If my video would post I would definitely post

First time septic tank owner here. After realizing my septic alarm had been on "silent" since…read moremoving in, I called another local company. This company came out quick but proceeded to ghost me for two weeks regarding the installation of my air pump. After that long of a wait, I decided to call R & L after seeing them at my neighbors house. I explained I needed a new air pump. I unfortunately can't remember who exactly I spoke to, but they were honest and told me it was an easy fix and that I could do it myself to save money. They told me the exact pump I needed and where to get it from. I had the pump in less than 48 hours from the dealer and install took less than ten minutes. It was as easy as they said it would be. R&L saved me about $150 with their honesty and also did mention I could call or text with any questions. I will definitely use them in the future for any problems that may arise.

This is an excellent outfit! I called on a Sunday with a full septic tank and on Monday he came out…read moreand pumped it. Extremely knowledgeable and personable! This outfit is just outstanding! If you need septic service these guys are second to none. I will be recommending R&L Septic to everyone.

So my husband and I had a septic issue; sink was not draining, had some bubbling in our toilet and…read moresome back up in our bathroom sink. Mr.Finfrock came out I believe a day after or so and pumped out our tank. He was very polite, knowledgeable, and professional! Had me look at a few things so I was aware of the water level as well as how much grease build up was in our septic tank. He recommended that it be pumped once a year which sounds like something that should be done to keep a good septic going. We will certainly be doing business with Mr.Finfrock for all our future septic needs!

From the owner: Finfrock Septic service has been a state licensed installer for over 36 years servicing…read moreSpringfield, Rochester, Chatham, Pleasant Plains, Athens, Jacksonville, Virden, Auburn and much more.. We provide pumping, cleaning, installations, & repairs of: regular systems & aeration systems & nayadic aeration systems, which have no internal parts in the tank to go bad. ?Pumping ?Cleaning ?Installations ?Repairs ?Regular systems and aeration systems We offer competitive prices and free estimates. So Give us a call today for all of your septic needs.

Had them come out to look at leaky faucet in back of house. $119 just to look and give an estimate…read more Estimate was VERY HIGH! Got someone else to do it for about 1/4 their estimate. So, they got $119 for less than an hour. Won't be calling them again!

Joe did a great job. I hired him for another project. He is now my go to person for any plumbing…read moreissues.

Outstanding service! Our 1500 gallon septic tank was 14 years old and had never been pumped since…read moreinstalled. When we opened it up it was in really bad condition. Not only was it full, but the top 16" was solid and heavily caked. Keith Wilson spent 2.5-3 hours breaking up the solids and pumping the tank out. This required back flushing and pumping at least 4-5 times. He eventually was successful at getting it all pumped out. Outstanding service, pleasant gentleman, and I highly recommend his service. Do yourself a favor and give him a call.

I had a new washer installed, unfortunately the test run of washer was not good. My drain was…read moreslow. So slow we had an overflow. I contacted Eddington Plumbing on 11-22-22 at 2:28 p.m. and left a message. This morning, 11-23-22, I called again 8:08 a.m., same recording and chose not to leave another message. As of 7:37 p.m. on 11-23-22, I have yet to receive a return call from my message of 11-22-22. Does anyone check their messages???!!!??!!

From the owner: Eddington Plumbing has been serving the Springfield, IL, area since 1964. We specialize in…read moretrenchless water lines. We provide full-service plumbing including directional boring and sewer installation. Other services include water heaters, water lines, gas lines, drains faucets, and many other services. Daron Eddington, Master Plumber IL Lic#:058146952. Eddington Plumbing is licensed bonded and insured. We accept most credit cards for your convince. Call or email us today so we can schedule your service appointment.